See all properties

The Westin Haikou

5.0 star property
Luxury hotel with 3 restaurants and bars

Choose dates to view prices

Photo gallery for The Westin Haikou

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas
Grand Suite, 1 King Bed | Living room | 55-inch LCD TV with cable channels, TV
Grand Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar
Executive lounge
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Executive Room, 1 Double Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2021
  • City view
  • 47 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room | 55-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • Ocean view
  • 79 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, City View

Basic Room, 1 King Bed, City View | Premium bedding, down comforters, pillowtop beds, minibar

Basic Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2021
Down duvet
  • City view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2021
Down duvet
  • Ocean view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2021
Down duvet
  • Ocean view
  • 47 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Bay View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2021
Down duvet
  • Bay view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2021
  • City view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room | 55-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • City view
  • 79 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Living room | 55-inch LCD TV with cable channels, TV

Grand Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • City view
  • 79 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 2 Double Beds, City View

Basic Room, 2 Double Beds, City View | Premium bedding, down comforters, pillowtop beds, minibar

Basic Room, 2 Double Beds, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2021
Down duvet
  • City view
  • 47 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Bay View

Room, 2 Double Beds, Bay View | Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, Bay View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2021
Down duvet
  • Bay view
  • 47 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Sports facility

Hilton Haikou

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 115 reviews
Hilton Haikou

About the neighborhood

Map
No. 100 Duhai Road, Longhua District, Haikou, Hainan, 570105

What's nearby

  • Haikou Century Bridge - 2 min walk - 0.1 miles
  • People's Park - 2 min drive - 1.2 miles
  • Haikou Arcade Street - 3 min drive - 1.6 miles
  • Haikou Clock Tower - 3 min drive - 2.1 miles
  • Hainan University - 7 min drive - 1.2 miles

Getting around

  • Haikou (HAK-Meilan Intl.) - 34 min drive

Restaurants

  • ‪鼎品鲜 - ‬17 min walk
  • ‪花园沙龙酒吧 - ‬14 min walk
  • ‪维娜斯交友演艺网络酒吧 - ‬17 min walk
  • ‪SeeClub酒吧时尚酒吧 - ‬20 min walk
  • ‪左岸酒吧有限公司 - ‬20 min walk

About this property

The Westin Haikou

Luxury hotel remodeled in 2021 and located near Haikou Arcade Street
Located close to Haikou Century Bridge and Hainan University, The Westin Haikou provides a rooftop terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna, and indulge in aromatherapy, a Thai massage, or a facial. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Asian cuisine. In addition to 2 bars and a gym, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
  • An outdoor pool with pool umbrellas
  • Buffet breakfast (surcharge), an elevator, and local meal delivery service
  • A porter/bellhop, smoke-free premises, and concierge services
  • Coffee/tea in the lobby, tour/ticket assistance, and a front-desk safe
Room features
All 291 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and bidets
  • 55-inch LCD TVs with cable channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CNY 5 per stay)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 2 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Qba
  • 中国元素中餐厅
  • 大堂吧
  • 扒房
  • 知味全日餐厅

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21,528 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Handrails in stairways
  • Tile flooring in public areas
  • Tile flooring in room
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2021
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Shared accommodations
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 345 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CNY 16.6 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Nearby parking fee: CNY 5 per stay (328 ft away)
  • Rollaway bed fee: CNY 345 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

The Westin Haikou Hotel
The Westin Haikou Haikou
The Westin Haikou Hotel Haikou

Frequently asked questions

Does The Westin Haikou have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is The Westin Haikou pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Westin Haikou?

Check-in start time: 3:00 PM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at The Westin Haikou?

Check-out is at noon.

Where is The Westin Haikou located?

Located in Longhua, this luxury hotel is within 2 mi (3 km) of Haikou Century Bridge, People's Park, and Haikou Arcade Street. Haikou Clock Tower and Hainan University are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Westin Haikou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 19 reviews
Rating 8 - Good. 4 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a nice view. They are kind to let me check in earlier.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent stay. Swimming pool is great, customer service is also very good.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near century park

Great stay at HaiKou Westin. Its near to lots of city flagship attraction by car. Easy to get a taxi from this hotel and its usually a 10min ride. The hotel is by the century bridge and park which makes it a nice place for evening stroll and chillax dinning place are aplenty around. Room is of good size with the amenities as expected of Westin- type hotel.
Stayed 3 nights in Oct 2024

8/10 Good

ELAYNE

Liked: Cleanliness, staff & service, property conditions & facilities
Next to many dining places
Stayed 3 nights in Jun 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice property. Close to many government offices and large companies. The rooms are clean and well-maintained. I liked the bathroom design. It was spacious and gave many options. The closet was also well-designed. I felt the luxury. The breakfast had plenty of options but mostly Chinese food and very few options for the international guests. The staff didn't speak much English or other languages. It was very hard for me to ask for my choices if they were even available. I liked the lobby. Plenty of seating areas and themes. If Hainan wants international businessmen to come, they better train their staff and redesign their menus.
Stayed 3 nights in Mar 2025

10/10 Excellent

Chenguang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best ocean and city view, perfect location. Feel like walking in Chicago

10/10 Excellent

Woon Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable time in Haikou

My 4th stay at Westin Haikou. Most enjoyable time there again. Good convenient location, friendly & helpful staff. Many amenities nearby, especially near the promenade at the river side. Will be back soon. Would be nice if there are some plates & cutlery in the room....used to be available previously. Also, maybe time to do some progressive renovation floor by floor to refresh the rooms.
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

Beautiful view from restaurant but don't expect too much on the view of bay view room. Near the places to chill out and you can go there in a short walking distance. Breakfast is okay and really nice to start the day with the wonderful seaview of the restaurant.
Stayed 2 nights in May 2023

8/10 Good

Woon Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful! Always nice to be back at Westin Haikou

Service was excellent. Food was good. Location convenient, not far from city center, surrounding is very green & vibrant at night. All good settings for a wonderful holiday in Haikou. Cons was that room sound insulation is not good enough...sound from the neighboring room & from the lift lobby area could be heard & can be disturbing at night. Air-conditioning temperature control was not functioning well.
Stayed 5 nights in Dec 2023

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is ok. But the floor is very damp. And I put up a DND sign and the staff went in anyway and cleaned. Not professional.
Stayed 3 nights in Jul 2023

2/10 Terrible

Suzy

Disliked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed because my room very uncomfortably hot and after several complaints they still couldn’t cool off the room.
Stayed 9 nights in Dec 2023

8/10 Good

Lin

Stayed 4 nights in Feb 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Teck Khiam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Chung Fai

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Ka Yan Cassandra

Stayed 2 nights in Oct 2023

4/10 Poor

Donald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
差，有貨不到辦的感覺
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

感覺整體舒適

感覺整體舒適
Stayed 2 nights in May 2023