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Grand Hotel Haikou (Managed by Accor)

4.5 star property
Elegant beach hotel and outdoor pool

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Photo gallery for Grand Hotel Haikou (Managed by Accor)

Indoor pool, outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Junior Suite, 1 King Bed, Ocean View | View from room
Exterior
Lobby
Superior Suite, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Superior Room, 2 Twin Beds, Ocean View

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Separate bathtub and shower
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Separate bathtub and shower
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Ocean View

Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Separate bathtub and shower
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Ocean View

Deluxe Room, 2 Twin Beds, Ocean View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Separate bathtub and shower
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Separate bathtub and shower
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Separate bathtub and shower
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Deluxe Room, 1 King Bed, Oceanfront | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Oceanfront

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Separate bathtub and shower
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Ocean View

Superior Suite, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Superior Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Separate bathtub and shower
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Garden view

Superior Room, 1 King Bed

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Separate bathtub and shower
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior 2-bed Room

Minibar, in-room safe, desk, blackout drapes

Superior 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Elegant Sea-view Suite

Minibar, in-room safe, desk, blackout drapes

Elegant Sea-view Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea-view Suite

Minibar, in-room safe, desk, blackout drapes

Deluxe Sea-view Suite

  • Sleeps 3
  • 1 King Bed

View all photos for 180° Panoramic Double Bed Room

Minibar, in-room safe, desk, blackout drapes

180° Panoramic Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Sea-view Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Sea-view Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Sea-view Twin Room

Minibar, in-room safe, desk, blackout drapes

Executive Sea-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Elegant Double Room

Minibar, in-room safe, desk, blackout drapes

Elegant Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Sea-view Suite

Living area | 40-inch flat-screen TV with satellite channels, TV, pay movies

Superior Sea-view Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Living area | 40-inch flat-screen TV with satellite channels, TV, pay movies

Family Suite

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Family Friendly Queen Room - Sea-View

Minibar, in-room safe, desk, blackout drapes

Family Friendly Queen Room - Sea-View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen Room

Minibar, in-room safe, desk, blackout drapes

Superior Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Sea-view Twin Room

Minibar, in-room safe, desk, blackout drapes

Superior Sea-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Sea-view Queen Room

Minibar, in-room safe, desk, blackout drapes

Superior Sea-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Friendly 2 Bed Room - Sea-View

Living area | 40-inch flat-screen TV with satellite channels, TV, pay movies

Family Friendly 2 Bed Room - Sea-View

  • Sleeps 2
  • 2 Twin Beds

View all photos for 180° Panoramic Twin Room

Minibar, in-room safe, desk, blackout drapes

180° Panoramic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Sea-view Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Sea-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Elegant 2-bed Room

Minibar, in-room safe, desk, blackout drapes

Elegant 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Sea-view Queen Room

Minibar, in-room safe, desk, blackout drapes

Executive Sea-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Sea-view Interconnecting Room

Minibar, in-room safe, desk, blackout drapes

Family Sea-view Interconnecting Room

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Themed Family Friendly Room - Sea-View (Double Bed)

Minibar, in-room safe, desk, blackout drapes

Themed Family Friendly Room - Sea-View (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Themed Family Friendly Room - Sea-View (Double Bed)

Minibar, in-room safe, desk, blackout drapes

Themed Family Friendly Room - Sea-View (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Themed Family Friendly Room - Sea-View (2 Beds)

Minibar, in-room safe, desk, blackout drapes

Themed Family Friendly Room - Sea-View (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Themed Family Friendly Room - Sea-View (2 Beds)

Minibar, in-room safe, desk, blackout drapes

Themed Family Friendly Room - Sea-View (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Property amenity

InterContinental Haikou Seaview by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.0 out of 10, Wonderful, 28 reviews
InterContinental Haikou Seaview by IHG

About the neighborhood

Map
256 Binhai Road, Xiuying District, Haikou, Hainan, 570311

What's nearby

  • Hainan International Convention and Exhibition Center - 14 min walk - 0.8 miles
  • Holiday Beach - 4 min drive - 2.5 miles
  • Hainan West Coast Golf Course - 6 min drive - 4.1 miles
  • Meishi Mayflower International Golf Club - 8 min drive - 5.2 miles
  • Haikou Arcade Street - 18 min drive - 12.9 miles

Getting around

  • Haikou (HAK-Meilan Intl.) - 44 min drive

Restaurants

  • ‪珍妮酒吧鱼庄 - ‬4 min drive
  • ‪向红大酒店 - ‬6 min drive
  • ‪如意茶店 - ‬7 min drive
  • ‪一元小食 - ‬7 min drive
  • ‪江浙汇 - ‬4 min drive

About this property

Grand Hotel Haikou (Managed by Accor)

Luxury family-friendly hotel near Holiday Beach
Located close to Hainan West Coast Golf Course, Grand Hotel Haikou (Managed by Accor) provides an adjacent golf course, a poolside bar, and a terrace. Treat yourself to hydrotherapy at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and an outdoor tennis court
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
Room features
All 320 rooms feature comforts such as furnished balconies and pillow menus, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, free tea bags/instant coffee, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 150 to 150 for adults and CNY 90 to 150 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Kool
  • Shang Palace

Things to do

  • 2 indoor/outdoor hot springs
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 6,611 meeting rooms
  • Conference center

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 9:00 AM - 10:00 PM
  • Hot springs water temperature - 84 ºF
  • Hydrotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 150 to 150 for adults, and CNY 90 to 150 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Hot springs access available from 9:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Haikou Shangri-La
Shangri-La Haikou
Shangri-La Hotel Haikou
Shangri La Hotel Haikou
Shangri-La Hotel Haikou Hainan, China
Shangri La Haikou
Shangri La Hotel Haikou
Haikou Managed By Accor Haikou
Grand Hotel Haikou (Managed by Accor) Hotel
Grand Hotel Haikou (Managed by Accor) Haikou
Grand Hotel Haikou (soon to be Fairmont Haikou)
Grand Hotel Haikou (Managed by Accor) Hotel Haikou

Frequently asked questions

Does Grand Hotel Haikou (Managed by Accor) have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 9:00 AM–10:00 PM.

Is Grand Hotel Haikou (Managed by Accor) pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel Haikou (Managed by Accor)?

Self parking is free at this property.

What time is check-in at Grand Hotel Haikou (Managed by Accor)?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Grand Hotel Haikou (Managed by Accor)?

Check-out is at noon.

Does Grand Hotel Haikou (Managed by Accor) provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 500 per vehicle applies.

Where is Grand Hotel Haikou (Managed by Accor) located?

Offering direct access to the beach, this Xiuying hotel is next to a golf course, 2 mi (3.2 km) from Holiday Beach, and within 6 mi (10 km) of Hainan West Coast Golf Course and Meishi Mayflower International Golf Club. Haikou Arcade Street and Huoshankou National Geopark are also within 12 mi (20 km).

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Grand Hotel Haikou (Managed by Accor) Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 33 out of 62 reviews
Rating 8 - Good. 22 out of 62 reviews
Rating 6 - Okay. 6 out of 62 reviews
Rating 4 - Poor. 1 out of 62 reviews
Rating 2 - Terrible. 0 out of 62 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

Stayed 4 nights in Jun 2024

10/10

整体来说还是很不错的
Stayed 2 nights in Apr 2022

6/10

虽然是五星级酒店，但是这边餐厅的经理（穿黑色上衣和黑色短裙的）服务态度超级不好，这次的体验感超级不舒服。
电视机很老很小
Stayed 1 night in Jan 2022

8/10

設備はとても古い。テレビはとても小さく古いタイプ。周辺の環境も悪く食事に行くのも大変困る場所。清掃係の王小丽さんはすごく丁寧に清掃してくれた事が救い。
Stayed 1 night in Dec 2021

10/10

The hotel is very nice and the staff very friendly and helpful. The location is a bit out of the way but otherwise we enjoyed our stay.
Stayed 1 night in Jun 2020

10/10

很好的住宿体验
Stayed 1 night in May 2020

8/10

Stayed 2 nights in Dec 2019

10/10

Stayed 4 nights in Nov 2019

10/10

很好
Stayed 1 night in Nov 2019

10/10

好棒
Stayed 1 night in Nov 2019

10/10

很棒
Stayed 1 night in Nov 2019

10/10

Stayed 3 nights in Nov 2019

8/10

基本上員工態度不錯。 床間乾淨度還可。但房間有一陣酸宿味，後來開陽台門之後就有改善。但關後又發出。同時房間的裝修都點舊及殘。
Stayed 3 nights in Nov 2019

6/10

Large and luxurious hotel, however, not particularly catered for international tourists due to the language barrier. There isnt really much in the vicinity of the hotel and most attractions are at least 30 mins away by taxi. Beach at the back of the hotel is left to be desired.
Stayed 4 nights in Oct 2019

10/10

优点： 1.房间大（50平米），有个大阳台，面对大海，风景一流 2.酒店设施好，比较新，房间带浴缸和淋浴间 3.服务好，入住快 4.房间整洁，床铺舒服，布局合理 5.酒店对着大海方向有一个小沙滩，可以下海游泳 缺点： 离市区有点距离，附近没啥吃的，海口打车还真是贵
Stayed 3 nights in Aug 2019

10/10

Stayed 3 nights in Jun 2019

8/10

Stayed 1 night in Jun 2019

10/10

Stayed 2 nights in May 2019

10/10

Stayed 2 nights in May 2019

6/10

The restaurant service very slow and bad about 2:30 pm we are the only table in the restaurant and the kitchen need to take about 35 minutes to preparing our foods for only 3 persons.
Stayed 1 night in Apr 2019

10/10

Good experience. Next to the beach, but maybe only 90% qualified as a beach front property, good enough! Located in a quiet neighborhood., not much services in the proximity. Internal landscape and services meet 5 star ratings.
Stayed 1 night in Mar 2019

4/10

Very disappointed in this hotel. The hallways and rooms had a mildew/ moldy smell. Very happy with the restaurant staff our morning breakfast staff was excellent. Andy the chef was awesome.
Stayed 6 nights in Feb 2019

8/10

附近没有好餐厅
Stayed 1 night in Jan 2019

8/10

Description says designer toiletries are provided, but we found only generic ones. Hotel itself was fine, but public area maintenance could be improved.
Stayed 1 night in Jan 2019

8/10

Nice hotel and garden wonderful. Only issue was the mattress way to stiff for me.
Stayed 1 night in Aug 2018