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One Gem Hotel

4.0 star property

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Photo gallery for One Gem Hotel

Exterior - One Gem Hotel (Haikou)
Superior Double Room, 1 King Bed | Free minibar, desk, laptop workspace, blackout drapes - One Gem Hotel (Haikou)
Balcony - One Gem Hotel (Haikou)
Hallway - One Gem Hotel (Haikou)
Lobby sitting area - One Gem Hotel (Haikou)
Located close to Temple of the Five Lords and Hainan Museum, One Gem Hotel provides free airport drop-off, a grocery/convenience store, and a coffee shop/cafe. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a garden and laundry facilities.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double or Twin Room, 2 Double Beds, City View

Standard Double or Twin Room, 2 Double Beds, City View | Free minibar, desk, laptop workspace, blackout drapes

Standard Double or Twin Room, 2 Double Beds, City View

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Free minibar, desk, laptop workspace, blackout drapes

Superior Double Room, 1 King Bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Triple Room, Multiple Beds, City View

Family Triple Room, Multiple Beds, City View | Free minibar, desk, laptop workspace, blackout drapes

Family Triple Room, Multiple Beds, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 King Bed
  • Free WiFi

View all photos for Grand Double Room, 1 King Bed, City View

Grand Double Room, 1 King Bed, City View | Free minibar, desk, laptop workspace, blackout drapes

Grand Double Room, 1 King Bed, City View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Triple Room, Multiple Beds, City View

Signature Triple Room, Multiple Beds, City View | Children's theme room

Signature Triple Room, Multiple Beds, City View

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 King Bed
  • Free WiFi

View all photos for Grand Suite, 1 King Bed with Sofa bed, City View

Grand Suite, 1 King Bed with Sofa bed, City View | Living area | TV, books, stereo, printers

Grand Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Located in Qiongshan neighborhood, One Gem Hotel is connected to a rail/subway station. The area's natural beauty can be seen at People's Park and popular attractions include Haikou Arcade Street and Movie Town Haikou. Temple of the Five Lords and Hainan Museum are two other places to visit that come recommended. Visit our Haikou travel guide
Map
No.409 Xindazhou Avenue, 9th floor Block A Binjiang Center, Haikou, Hainan, 570100

What's nearby

  • Hainan Root Carving Cultural Art Association Display Center
    3 min drive - 2.1 miles
  • Temple of the Five Lords
    5 min drive - 3.4 miles
  • Hainan Museum
    6 min drive - 3.6 miles
  • People's Park
    9 min drive - 5.5 miles
  • Haikou Arcade Street
    10 min drive - 6.6 miles

Getting around

  • Haikou (HAK-Meilan Intl.)
    18 min drive

Restaurants

  • 星巴克
    11 min walk
  • McDonald's (麦当劳)
    7 min drive
  • 火車頭萬人海鮮廣場
    5 min drive
  • McDonald’s (麦当劳)
    6 min drive
  • KFC
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport drop-off shuttle at scheduled times
  • Free 24-hour train station drop-off shuttle
  • Train station shuttle at scheduled times, on request
  • Limo/town car service
  • Free secured, covered self parking on site
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 60 for adults and CNY 30 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of CNY 48

Things to do

  • Billiards/pool table
  • Books
  • Stereo

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Accessible train station shuttle
  • Assistive listening devices in meeting rooms
  • Elevator (70 inch wide door)
  • Hand-held showerhead
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Chef service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Wet bar

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 15

Check-out

Check-out before 4:00 PM

Late check-out subject to availability

Late check-out fee: 50 percent of room rate

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 150 per pet, per stay, plus a deposit of CNY 500 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 60 for adults and CNY 30 for children
  • Pet deposit: CNY 500 per stay
  • Pet fee: CNY 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Hosted evening meal: CNY 48

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 91460000MACFLBUE2K

We should mention

A car is not required for transportation to and from this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is One Gem Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of CNY 500 per stay and a fee of CNY 150 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at One Gem Hotel?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at One Gem Hotel?

Check-out is at 4:00 PM. Late check-out is available for a 50% fee (subject to availability).

Does One Gem Hotel provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs at scheduled times.

Where is One Gem Hotel located?

Located in Qiongshan, this hotel is 3 mi (4.9 km) from Temple of the Five Lords and within 6 mi (10 km) of Hainan Museum and People's Park. Haikou Arcade Street and Haikou Clock Tower are also within 9 mi (15 km).

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Reviews

One Gem Hotel Reviews

9.6

Exceptional

9.6

Cleanliness

9.2

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 7 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

Verified

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to and from airport that was pre organised was in time, spacious and clean room, good for a stopover location! Bathroom was huge and very nice.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hoi Loon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious. Installed intelligent voice assistant to activate the curtain, television, aircon and lightings.
Room
Pork rib rice
Room
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One Gem Hotel has exceeded all my expectations. After missing our train to Sanya, I booked this hotel due to its high reviews. The friendly staffs helped saved my day. As I was leaving the taxi, I dropped my cell phone inside the taxi, my husband and I thought it was lost forever. When we told the receptionists about the situation, they suggested to get the hotel driver to assist me who in turn suggested to drive me back to the airport to report my lost cell phone to the police. My Mandarin was limited but the driver was able to communicate my problem to the police. He was very confident that my cell phone would be found, he helped calm my nerves. He stayed with me the entire time driving me back and forth 2x to the hotel. My cell phone was quickly located by the police and was back in my hands within 2.5 hours of losing it. If it was not for the immediate action of the One Gem Hotel staffs, I would not be able to have my phone back. I really appreciate the kindness of all staffs and how they put their heart into helping their guests. Thank you One Gem for saving my day and saving my holiday from going hopeless. I also want to thank the brilliant police for their prompt attention and speediness in recovering my cell phone. You all have made my visit to Hainan memorable.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a modern, upscale hotel. Google maps gets you close to the hotel, but I found that Google maps is not very accurate in China. The hotel lobby is on the 9th floor of the high rise building. The room had very modern amenities and a nice shower. There was an issue with the airport transfer which, according to Expedia, was included in the price of the room, but when I got to the hotel they said it wasn't included. The main reason I booked the hotel was for the airport transfer. I'm not sure who is at fault for this, could be inaccurate info on Expedia, or Expedia not communicating the airport transfer as part of the price to the hotel. The hotel manager did offer to provide an airport transfer after I showed my Expedia reservation confirmation, but it was very frustrating and my check in took much longer as a result (30 minutes to check in because of this issue). There's nothing worse than having to argue with the hotel over what's included in the booking, especially when it's in a country where they don't speak English - I really felt helpless in this situation. Makes me think twice about using Expedia to book a hotel. As with many hotels in China, there is no such thing as a non-smoking room, so be prepared to put up with cigarette smoke smell in the room. Other than that, it was a high class hotel room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Austen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, in a smallish centre off a main highway. Lots of food places, convenience store etc. very nearby. Can use phone to translate l. Staff at the hotel very helpful.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a wonderful experience staying at One Gem Hotel. The service has been excellent from the moment the driver collected us from the airport and even delivered us to our room. It was a lovely surprise when you upgraded our room for our anniversary - the special gestures from the written letter was so warming. The bed was extremely comfortable that my newly fiance did not want to leave. We will definitely be returning to One Gem Hotel when we visit Haikou next time.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

You Jin

Stayed 1 night in Nov 2025