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Sheraton Hai Phong

5.0 star property
Travelers find relaxation at the indoor pool or indulge in shopping at the on-site mall of this upscale Hồng Bàng accommodation

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Photo gallery for Sheraton Hai Phong

2 restaurants, breakfast, lunch served; local and international cuisine - Sheraton Hai Phong (Hai Phong)
Lobby - Sheraton Hai Phong (Hai Phong)
Executive lounge - Sheraton Hai Phong (Hai Phong)
Exterior - Sheraton Hai Phong (Hai Phong)
Banquet hall - Sheraton Hai Phong (Hai Phong)
Located in Hồng Bàng, Sheraton Hai Phong offers comfort and convenience. Enjoy massages at the private spa, swim in the indoor pool, or stroll through the gardens. The on-site mall, two restaurants, in-room WiFi, and laundry services complete the experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Club Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, 1 Double Bed (View)

Presidential Suite, 1 Double Bed (View) | Minibar, in-room safe, desk, blackout drapes

Presidential Suite, 1 Double Bed (View)

  • City view
  • 300 sq m
  • Sleeps 6
  • 1 Double Bed

About the neighborhood

Located in Hồng Bàng neighborhood, Sheraton Hai Phong is connected to a shopping center. While the natural beauty of Do Son Beach and Cat Ba National Park can be enjoyed by anyone, those looking for an activity can check out Halong Bay Marina. Don't miss out on a visit to Dragon Park. Visit our Hai Phong travel guide
Map
Vinhomes Imperia Urban Area, Ha Noi Str, Thuong Ly Ward, Hong Bang District, Hai Phong, 180000

What's nearby

  • July 27/2019 late afternoon at Haiphong opera house, Vietnam
    Hai Phong Opera House
    6 min drive - 1.9 miles
  • Du Hang Pagoda
    5 min drive - 1.6 miles
  • Conference Center Hai Phong
    6 min drive - 1.6 miles
  • Hai Phong Museum
    6 min drive - 1.6 miles
  • Queen of the Rosary Cathedral
    6 min drive - 1.6 miles

Getting around

  • Hai Phong Train Station
    12 min drive
  • Haiphong (HPH-Cat Bi)
    27 min drive

Restaurants

  • The Sheraton Club
    3 min walk
  • Cà phê cốt dừa
    4 min drive
  • T-Pub - Craft Beer Station
    4 min walk
  • KFC
    3 min drive
  • Sky Beer
    3 min drive

About this property

Sheraton Hai Phong

Luxury hotel located in Hồng Bàng
Consider a stay at Sheraton Hai Phong and take advantage of a terrace, a shopping mall on site, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • 4 meeting rooms, concierge services, and luggage storage
  • Guest reviews say good things about the overall condition
Room features
All 362 rooms feature comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/closets, recycling, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 396,900 for adults and VND 396,900 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Aqua Bar
  • Harbor
  • Lobby Cafe
  • Yi Ling Ling

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Shopping mall

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 9,741 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (40 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Extra beds are available only for children 4-11 years old.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1270500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 396900 for adults and VND 396900 for children
  • Airport shuttle fee: VND 2079000 per vehicle (roundtrip, maximum occupancy 2)
  • Airport shuttle fee per child: VND 2079000 (roundtrip)
  • Rollaway bed fee: VND 1270500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Sheraton Hai Phong have a pool?

Yes, this property has an indoor pool.

Is Sheraton Hai Phong pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sheraton Hai Phong?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Hai Phong?

Check-out is at noon.

Does Sheraton Hai Phong provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 2079000 per vehicle applies.

Where is Sheraton Hai Phong located?

Located in Hồng Bàng, this hotel is 18.3 mi (29.5 km) from Do Son Beach.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Hai Phong Reviews

9.0

Wonderful

9.2

Cleanliness

7.4

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 196 out of 292 reviews
Rating 8 - Good. 63 out of 292 reviews
Rating 6 - Okay. 18 out of 292 reviews
Rating 4 - Poor. 8 out of 292 reviews
Rating 2 - Terrible. 7 out of 292 reviews

Reviews

Verified

10/10 Excellent

CHEK FONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Arne

Liked: Cleanliness, staff & service, amenities
Nice hotel. Friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
This hotel is top end. The service is world class and the desk folks speak english. If I could give it 8 stars I would. There 3 Resteraunt's on site and a spa. The rooms were excellent size, w marble everything. You will not be disappointed coming here.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
As you would expect from a Sheraton Hotel. The customer service there is second to none. Really enjoyed our stay there! Thank you.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yu Te

Liked: Cleanliness, staff & service, amenities
Helpful staff. Good pool. Extremely tasteful breakfast. One slight flaw though. Staff probably needs a bit more training on wine opening with tools.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rupesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility, and very good staff, the service quality is really good.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Chun Leong

Liked: Cleanliness, staff & service, amenities
Loved the view from room. Appreciate if more complimentary water is given.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous corner room wothva breathtaking view. Bery spacious and very clean. Staff was absolutely amazing. Every step of the way!!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and bedding are great.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Mardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room great helpful staff
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

ATSUSHI

Liked: Cleanliness, staff & service, property conditions & facilities
Good facility, Good service, Good breakfast.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Ngoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean, friendly staffs, great location, and great dining options.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, great rooms, super friendly staff.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, breakfast buffet really wide variety of western, Japanese, Korean, and Chinese offerings.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Zimu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent stay! Lovely staff, nice location, great meal. Happens to be the kid’s birthday, he’s super happy cuz Hotel prepared balloons and cake!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, very clean and great service. Would highly reccommend.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Tuul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Vietnam. The service was excellent. The front desk employees are very polite, very friendly and high educated. I am highly recommended this hotel, if you’re planning to visit to Vietnam.
Verified

10/10 Excellent

Phan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cozy
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

SHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ken C

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast diversify with traditional Vietnamese food and western. They are so delicious. I love it. Fantastic Hotel and courtesy's service!
Sheraton Hai Phong Grand-Lobby
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

JR-JE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good choice in Haipong
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying! Will come back.
Stayed 9 nights in Aug 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Great staff. Good breakfast. Good bar. Nice pool.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Dec 2024