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Aparthotel

Novatel Hotel & Apartment

2.0 star property
Pet-friendly aparthotel with free parking connected to a shopping center in Hai Phong

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Photo gallery for Novatel Hotel & Apartment

Reception hall
Terrace/patio
Nova Apartment, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout drapes
1 bedroom, in-room safe, desk, blackout drapes
Nova Apartment, 2 Bedrooms | Private kitchen | Fridge, microwave, electric kettle

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Kitchen
  • Pet friendly
  • Housekeeping
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Nova Apartment, 2 Queen Beds

Nova Apartment, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout drapes

Nova Apartment, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Studio
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio

Studio | 1 bedroom, in-room safe, desk, blackout drapes

Studio

Highlights

Soundproofed
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Studio
  • Sleeps 3
  • 1 Queen Bed

View all photos for Nova Apartment, 2 Bedrooms

Nova Apartment, 2 Bedrooms | 1 bedroom, in-room safe, desk, blackout drapes

Nova Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room

Highlights

Soundproofed
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room

Highlights

Soundproofed
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Studio
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
135 Hoang The Thien, Hai An, Hai Phong, 04000

What's nearby

  • Parkson TD Plaza - 2 min walk - 0.1 miles
  • Lach Tray Stadium - 4 min drive - 1.6 miles
  • Aeon mall lê chân hải phòng - 4 min drive - 2.3 miles
  • Hai Phong Museum - 4 min drive - 2.6 miles
  • Hai Phong Opera House - 4 min drive - 2.6 miles

Getting around

  • Hai Phong Train Station - 13 min drive
  • Haiphong (HPH-Cat Bi) - 13 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Phương Chi - Lẩu Dê - ‬8 min walk
  • ‪Parkson Plaza - ‬5 min walk
  • ‪Quán Hùng Béo - ‬10 min walk
  • ‪Relax Cafe - ‬6 min walk

About this property

Novatel Hotel & Apartment

Pet-friendly aparthotel with free parking connected to a shopping center in Hai Phong
This aparthotel features spa services, dry cleaning, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk and free newspapers. Each apartment features a kitchenette with a refrigerator and a microwave, plus free WiFi and a flat-screen TV with cable channels. Additional amenities include an electric kettle, a hair dryer, and a safe.
Novatel Hotel & Apartment offers 28 air-conditioned accommodations with safes and slippers. Kitchenettes offer refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include body wraps, body scrubs, body treatments, and manicures and pedicures.

Languages

English, Vietnamese

Property amenities

Pool/Spa

  • Body scrubs
  • Body wraps
  • Manicures/pedicures

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Kitchenette

  • Electric kettle
  • Microwave
  • Refrigerator

Bedrooms

  • Bedroom

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Fee: VND 100,000 per pet per night
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • No elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Lockers
  • Luggage storage
  • Safe

Location highlights

  • Connected to a shopping center
  • Near a hospital
  • Near the airport
  • On a lake

Things to do

  • Billiards/pool table
  • Shopping mall
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 10 floors
  • 28 units
  • Built in 2020
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of VND 100000 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: VND 100000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

This property does not have elevators

Property is also known as

Novatel & Aparthotel Hai Phong
Novatel Hotel & Apartment Hai Phong
Novatel Hotel & Apartment Aparthotel
Novatel Hotel & Apartment Aparthotel Hai Phong

Frequently asked questions

Is Novatel Hotel & Apartment pet-friendly?

Yes, pets are allowed at this property. There's a fee of VND 100000 per pet, per night. Service animals are exempt from fees.

How much is parking at Novatel Hotel & Apartment?

Self parking is free at this property.

What time is check-in at Novatel Hotel & Apartment?

Check-in start time: noon; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Novatel Hotel & Apartment?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Novatel Hotel & Apartment located?

Located in Quận Hải An, this aparthotel is 0.3 mi (0.5 km) from Parkson TD Plaza and within 3 mi (5 km) of Lach Tray Stadium and Aeon mall lê chân hải phòng. Navy Museum and Hai Phong Museum are also within 3 mi (5 km).

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Novatel Hotel & Apartment Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 26 out of 27 reviews
Rating 8 - Good. 0 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

10/10

Cleanliness

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bradford

Liked: Cleanliness, amenities, property conditions & facilities, communication
The service was excellent — we were well taken care of from check-in to check-out.
Stayed 1 night in May 2025

10/10 Excellent

Isla

Liked: Cleanliness, amenities, property conditions & facilities, communication
The receptionist was very charming – giving friendly recommendations in a relaxed, local style.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is spacious, airy, and clean. The staff are friendly, and the bed is very comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel was clean and well-kept, with friendly and attentive staff. The bed was soft and comfy—I slept so well. A pleasant and relaxing stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel was very clean with a quiet atmosphere. The staff were attentive and thoughtful. The bed was soft and smelled fresh, which made for a very relaxing stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Summer

Liked: Cleanliness, amenities, property conditions & facilities
Every morning, someone would greet us and check if everything was okay with the room — such a nice touch!
Stayed 1 night in May 2025

10/10 Excellent

Spencer

Liked: Cleanliness, amenities, property conditions & facilities, communication
I was impressed by how clean the hotel was. The staff were friendly and extremely helpful from check-in until check-out. The bed was soft and comfortable, making it easy to relax and rest well.
Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean and nicely decorated, the bed was super comfy, and the staff were incredibly helpful and attentive. An experience beyond expectations!
Stayed 1 night in Apr 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities, communication
It truly felt like they do this with heart, not just as a job.
Stayed 1 night in May 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service, professional and enthusiastic staff. The room was clean and the bed was comfortable. Definitely coming back!
Stayed 1 night in Mar 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel isn’t the newest, but it’s impressively clean. Despite the older furnishings, everything is spotless and well-kept. For me, that’s more than enough for a comfortable stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Ebony

Liked: Cleanliness, amenities, property conditions & facilities, communication
The service was fantastic! The room was spotless, the bed was incredibly comfortable, and the staff was always warm and welcoming. Absolutely worth every penny
Stayed 1 night in Mar 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Thank you to the evening shift receptionist for helping me change rooms upon request and for the kind and attentive support.
Stayed 1 night in May 2025

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
I accidentally left my phone in the room, and after I messaged the hotel, the receptionist had already kept it safe and arranged to send it back. Very professional and honest service.
Stayed 1 night in May 2025

10/10 Excellent

Harrison

Liked: Cleanliness, amenities, property conditions & facilities, communication
When I brought my luggage back to the hotel, the security guard proactively came out to help with my suitcase without being asked
Stayed 1 night in Apr 2025

10/10 Excellent

Christabel

Liked: Cleanliness, amenities, property conditions & facilities
Du gardien au personnel d'entretien, tout le monde était accessible et sympathique. Je me suis senti très à l'aise ici
Stayed 1 night in May 2025

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent service! The staff were incredibly friendly, the room was clean, and the bed was as soft as a cloud.
Stayed 1 night in Apr 2025

10/10 Excellent

Marguerite

Liked: Cleanliness, amenities, property conditions & facilities, communication
L'hôtel était très propre, spacieux et aéré. Le personnel était professionnel et sympathique. Le lit était super confortable!
Stayed 1 night in Apr 2025

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is clean, and the staff are extremely friendly. The bed is comfortable, and I had a great night's sleep. Very satisfied.
Stayed 1 night in Mar 2025

10/10 Excellent

Noémi

Liked: Cleanliness, amenities, property conditions & facilities, communication
J'adore cet hôtel! Les chambres sont propres, le lit confortable et le personnel accueillant. Une expérience inoubliable.
Stayed 1 night in Mar 2025

10/10 Excellent

Ð?

Liked: Cleanliness, amenities, property conditions & facilities, communication
Khách sạn sạch sẽ, nhân viên nhiề tình chăm sóc khách hàng
Stayed 1 night in Oct 2024

10/10 Excellent

Y?n

Liked: Cleanliness, amenities, property conditions & facilities, communication
Căn phòng rất sạch sẽ, nhân viên thân thiện, mức giá hợp lý. Khách sạn có nhiều dịch vụ tiện ích đi kèm như giặt đồ, thuê xe máy, bếp ngoài trời,... Đừng ngần ngại nhờ nhân viên tư vấn về địa điểm vui chơi hay book các dịch vụ đi kèm, họ rất nhiệt tình. Lần sau công tác tại Hải Phòng tôi sẽ tiếp tục ở đây. Cảm ơn Novatel Hải Phòng!
Stayed 1 night in Oct 2024

10/10 Excellent

Dung

Liked: Cleanliness, amenities, property conditions & facilities, communication
工作人員很熱情地幫我尋找遊玩和吃飯的地方。每天我的房間都打掃得很乾淨，床單換得很乾淨。對於這個價格來說，這是一個合適的位置。另外，去工業區也很方便
Stayed 1 night in Oct 2024

10/10 Excellent

Thành

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Hi?u

Liked: Cleanliness, amenities, property conditions & facilities, communication
Phòng sạch sẽ nhân viên thân thiện. Khách sạn đáng ở
Stayed 1 night in Oct 2024