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Era Cruises

5.0 star property
Luxury cruise ship with a full-service spa and free breakfast

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Photo gallery for Era Cruises

Outdoor pool
Royal Suite, Terrace | In-room safe, blackout drapes, soundproofing, bed sheets
Meeting facility
Garden Sea Family Suite, Balcony | In-room safe, blackout drapes, soundproofing, bed sheets
2 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Laundry
  • Housekeeping
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Connecting Suite, Private Balcony

In-room safe, blackout drapes, soundproofing, bed sheets

Connecting Suite, Private Balcony

Highlights

Balcony
Soundproofed
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 90 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Garden Sea Family Suite, Balcony

Garden Sea Family Suite, Balcony | In-room safe, blackout drapes, soundproofing, bed sheets

Garden Sea Family Suite, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for King Terrace Suite

King Terrace Suite | In-room safe, blackout drapes, soundproofing, bed sheets

King Terrace Suite

Highlights

Balcony
Soundproofed
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite, Balcony

In-room safe, blackout drapes, soundproofing, bed sheets

Terrace Suite, Balcony

Highlights

Terrace
Soundproofed
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Royal Suite, Terrace

Royal Suite, Terrace | In-room safe, blackout drapes, soundproofing, bed sheets

Royal Suite, Terrace

Highlights

Balcony
Soundproofed
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
No 19B, Terminal 2, Lot 2 Tuan Chau Port, Ha Long, Quang Ninh

What's nearby

  • Tuan Chau Beach - 7 min walk - 0.4 miles
  • Dolphin Club - 11 min walk - 0.6 miles
  • Tuan Chau Amphitheater - 2 min drive - 1.0 mile
  • Ha Long Night Market - 11 min drive - 5.2 miles
  • Bai Chay Beach - 16 min drive - 7.5 miles

Getting around

  • Ga Ha Long Station - 16 min drive
  • Haiphong (HPH-Cat Bi) - 48 min drive

Restaurants

  • ‪Bunny’s - ‬8 min walk
  • ‪Magnolia Restaurant - ‬11 min drive
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬11 min drive
  • ‪Diamond Restaurant - ‬10 min drive
  • ‪E-Coffee Trung Nguyên Marina Hotel - ‬11 min drive

About this property

Era Cruises

Luxury cruise ship by the sea
At Era Cruises, you can look forward to free continental breakfast, a terrace, and dry cleaning/laundry services. Adventurous travelers may like the fishing at this cruise ship. Treat yourself to a facial or a body treatment at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the 24-hour gym, as well as activities like kayaking. Free WiFi in public areas and 2 bars are available to all guests.
Other perks at this cruise ship include:
  • Airport pick-up service (surcharge), an elevator, and a 24-hour front desk
  • Tour/ticket assistance, concierge services, and a TV in the lobby
  • A porter/bellhop, luggage storage, and a gift shop
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Era Cruises feature perks such as 24-hour room service and air conditioning, in addition to amenities like safes and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with jetted tubs and bidets
  • Balconies, electric kettles, and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 7:30 AM to 10:00 AM
  • Area shuttle (surcharge) up to 160 km
  • Cruise terminal shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 7:00 AM
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Fishing
  • Full-service spa
  • Kayaking
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Treatment room

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before 9:30 AM

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter, which is 2.5 hours away by car. A roundtrip daily transfer from Hanoi to Hai Phong departs at 9:30 AM, for a fee of USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: VND 1362000.00

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 940000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 5 to 12 sharing a cabin with 2 adults are charged 50% of the adult rate (limited to 1 child per cabin); and 2 children age 12 and younger sharing a private cabin are charged 75% of the full cabin rate. Children age 13 and older must occupy a separate cabin and are charged the full cabin rate.

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms

Property is also known as

Era Cruises Boat Hai Phong
Era Cruises Hai Phong
Era Cruises Cruise
Era Cruises Ha Long
Era Cruises Cruise Ha Long

Frequently asked questions

Is Era Cruises pet-friendly?

No, pets are not allowed at this property.

How much is parking at Era Cruises?

Limited spots are available.

What time is check-in at Era Cruises?

Check-in start time: 11:30 AM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Era Cruises?

Check-out is at 9:30 AM.

Does Era Cruises provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of VND 940000 per vehicle applies.

Where is Era Cruises located?

This vessel pulls anchor and sets sail from Ha Long for at least part of your stay.

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Era Cruises Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 65 out of 91 reviews
Rating 8 - Good. 13 out of 91 reviews
Rating 6 - Okay. 10 out of 91 reviews
Rating 4 - Poor. 1 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10

Amazing cruise, huge cabins, superb food
Stayed 1 night in Mar 2025

10/10

The surrounding areas of ha longbay are beautiful. The staff were great.
Stayed 2 nights in Jan 2025

10/10

Excellent trip!! The crew were great, especially Vinnie! Would highly recommend this cruise for two nights.
Stayed 2 nights in Aug 2024

8/10

It was beautiful in the bay and the boat itself was very nice. The rooms were clean and comfortable. The staff were helpful and friendly. There is a lot of wait and travel involved and the activities are basic but if you want to relax with beautiful views its perfect.
Stayed 1 night in Oct 2024

10/10

Great cruise of halong bay with amazing views. Boat is beautiful with a 5 star staff who go above and beyond. Would highly recommend this trip
Stayed 2 nights in Feb 2024

10/10

Very friendly staffs.
Stayed 1 night in Jan 2023

10/10

Great staff and great meals throughout our the cruise. Great time kayaking and seeing the caves. We had a great time on Era Cruise
Stayed 1 night in May 2023

10/10

What amazing trip on Era, the host Duc was awesome, knowledgeable and fun, his staff were so friendly and helpful, the food was terrific form start to finish, the room we had was 5 star and the views from it were memorable
Stayed 1 night in May 2023

10/10

Certainty one of the nicest boats on the water... the room is gigantic with separate jacuzzi tub... food was good but the modern clean boat was the star of the show... highly recommend
Stayed 1 night in Jun 2023

10/10

Everything was perfect for us. Especially, The crews are so nice! We had great time. Thank you.

8/10

Good stay. The boat itself is dated but the staff is great, very strict timeline and good Cruise Manager.
Stayed 1 night in Sep 2023

6/10

Service was good. Rooms are big and spacious. Food, cleanliness & A/C units definitely need improvement.
Stayed 1 night in Aug 2023

10/10

Thanks Expedia for the opportunity to participate in this cruise 🚢. Excellent choice
Stayed 1 night in Jun 2023

10/10

Wonderful and manager Mr. Lee works hard and detail person. Whole teams is friendly.
Stayed 1 night in Feb 2023

10/10

Out of 600 odd options in Halong Bay we chose Era cruises. From Hanoi to Halong Bay and the cruise, everything was very well organised by Mr Duc and his team, It is an experience to remember. Team at Era cruise were so very helpful all along. The room itself was outstanding.

6/10

Older cruise
Stayed 1 night in Oct 2023

8/10

Overall the stay was good, the cruise has less Vegetarian food options and the rooms had no internal telephone connection.
Stayed 1 night in Aug 2023

6/10

Just ok. Pictures are not accurate. Service is good
Stayed 1 night in May 2023

10/10

We had an amazing 2 nights on the cruise. The staff was incredibly friendly and helpful. Our cruise director Jimmy and Henry were so helpful and remembered our names! They were always so helpful with my peanut allergy telling me what I couldn’t eat and making me a nut free option. The entire serving staff was so friendly, we can’t say enough good things about the cruise. Our room was huge and beautiful. Would definitely recommend!
Stayed 2 nights in Jul 2022

10/10

The boat cruise was a fantastic experience for us. We were impressed by the professionalism and kindness of the crew and manager, who went out of their way to accommodate our needs and preferences. The food was amazing and abundant, and the activities were entertaining and diverse. We loved the views, and the atmosphere. The only minor drawback was that some of the hotel amenities were a bit outdated and damaged. For example, the shower glass was cracked and he refrigerator in our room was malfunctioning. I would still highly recommend this boat cruise to anyone who is looking for a fun and memorable vacation.
Stayed 2 nights in Sep 2023

10/10

Around the property was wet , the cruise was very nice great staff , delicious food and Halong Bay unique place. The only unexpected unmentioned was the transfer by boat from the terminal to the ship and back again after the cruise. Was bout 45 minutes each way on the slowest launch ever , no kidding we got passed by at least a dozen other launches making transfers . Dats it
Stayed 1 night in Jul 2023

8/10

I found two cockroaches in my room. It was awful.
Stayed 1 night in Jun 2023

8/10

PROS: staff were great ocean facing king suite windows view was great dinner was excellent CONS: terrace balcony extremely small air con doesnt really work properly ha long bay is actually full of garbage, plastic, bottles, trash..... such a shame two nights would be better I feel. one night feels rushed.
Stayed 1 night in Sep 2022

10/10

I went to Ha Long Bay on 1st December with my wife and we stayed in Era Cruise for 2 days 1 night. The overall experience was very good and was worth the price we payed. I must say that Era Cruise’s staff are remarkably skilled. We literally loved the hospitality. A special thanks to the two lovely ladies on reception at the night of 1st December 2022(Lee and Hoang), they literally walked an extra mile and helped me and my wife during the tough time. During the entire trip I saw them radiating positive vibes. The overall cruising experience was good. The first lunch that was served was superb. However, I was amazed by the staff, they were super helpful. Thank you for the lovely service Era Cruises! Special thanks to Lee and Hoang(Hopefully I am using the right names)

10/10

Mr. Lee and his staff went above and beyond my expectations and hospitality experience. I’m finding that in just about any facility here in Vietnam, the level of excellence is slightly degraded, but only slightly. We had an incredible, beautiful room, and despite the lack of time our experience was filled with excursions and Activities keeping us busy for the full 24 to 30 hours we were with them. I would highly recommend anybody who wants the most luxurious and immense room with a Jacuzzi bathtub to melt your trip fatigue away from, book two nights with Era cruises. I can’t recommend them anymore than I already have for the experience, and the scenery was unmatchable. Thank you again, Mr. Lee and his staff.are definitely an A1 in my book. Bravo, bravo, bravo Steven and Jinsuk. 🙌👏🙌👏🙌
Stayed 1 night in Feb 2023