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Era Cruise Halong Bay by Venus Group

5.0 star property
Travelers can rejuvenate at the spa or maintain fitness routines in the 24-hour gym, while taking in spectacular sea views with drinks from two onboard bars.

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Photo gallery for Era Cruise Halong Bay by Venus Group

Outdoor pool - Era Cruise Halong Bay by Venus Group (Ha Long)
Royal Suite, Terrace | In-room safe, blackout drapes, soundproofing, bed sheets - Era Cruise Halong Bay by Venus Group (Ha Long)
Garden Sea Family Suite, Balcony | In-room safe, blackout drapes, soundproofing, bed sheets - Era Cruise Halong Bay by Venus Group (Ha Long)
Interior detail - Era Cruise Halong Bay by Venus Group (Ha Long)
Era President Suite | Living room | TV - Era Cruise Halong Bay by Venus Group (Ha Long)
Era Cruises offers continental breakfast on a scenic terrace each morning. Guests can relax at the spa, enjoy kayaking, or use the 24/7 gym. Attentive staff and practical amenities like dry cleaning make this sophisticated vessel perfect for indulgent voyages.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for King Terrace Suite

King Terrace Suite | In-room safe, blackout drapes, soundproofing, bed sheets

King Terrace Suite

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite, Balcony

In-room safe, blackout drapes, soundproofing, bed sheets

Terrace Suite, Balcony

  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Garden Sea Family Suite, Balcony

Garden Sea Family Suite, Balcony | In-room safe, blackout drapes, soundproofing, bed sheets

Garden Sea Family Suite, Balcony

  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Royal Suite, Terrace

Royal Suite, Terrace | In-room safe, blackout drapes, soundproofing, bed sheets

Royal Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Pool View

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Ha Long, Era Cruise Halong Bay by Venus Group is near the airport and by the sea. While the natural beauty of Ha Long Bay and Cat Ba National Park can be enjoyed by anyone, those looking for an activity can check out Halong Bay Marina. Tuan Chau Park and Dragon Park are also worth visiting. Discover the area's water adventures with boat tours and swimming nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Ha Long travel guide
View more Cruise Ships in Ha Long
Map
Block 11, Terminal 2, Lot 2, Tuan Chau Island, Ha Long, Quang Ninh

What's nearby

  • Halong Bay featuring a sunset and a bay or harbor
    Ha Long Bay
    1 min walk - 0.0 miles
  • Halong Bay Marina
    Halong Bay Marina
    30 min drive - 11.6 miles
  • Tuan Chau Beach
    7 min walk - 0.4 miles
  • Dolphin Club
    11 min walk - 0.6 miles
  • Tuan Chau Park
    16 min walk - 0.9 miles

Getting around

  • Ga Ha Long Station
    16 min drive
  • Haiphong (HPH-Cat Bi)
    49 min drive

Restaurants

  • Bunny’s
    8 min walk
  • nhà hàng thq
    8 min drive
  • onze feestboot in Halong Bay 🚢🎉
    4 min drive
  • Magnolia Restaurant
    11 min drive
  • Pool Bar
    13 min drive

About this property

Era Cruise Halong Bay by Venus Group

Luxury cruise ship near Ha Long Bay
At Era Cruise Halong Bay by Venus Group, you can look forward to free continental breakfast, a terrace, and dry cleaning/laundry services. Adventurous travelers may like the fishing at this cruise ship. Treat yourself to a facial or a body treatment at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the 24-hour gym, as well as activities like kayaking. Free WiFi in public areas and 2 bars are available to all guests.
Other perks at this cruise ship include:
  • Airport pick-up service (surcharge), meeting rooms, and an elevator
  • A 24-hour front desk, a gift shop, and smoke-free premises
  • A porter/bellhop, barbecue grills, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Era Cruise Halong Bay by Venus Group feature perks such as 24-hour room service and air conditioning, in addition to amenities like safes and sound-insulated walls.
More conveniences in all rooms include:
  • Jetted tubs, bidets, and free toiletries
  • Balconies, electric kettles, and daily housekeeping

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  • Breakfast included
  • Spa
  • Free WiFi
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 7:30 AM to 10:00 AM
  • Area shuttle (surcharge) up to 160 km
  • Cruise terminal shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 7:00 AM
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Fishing
  • Full-service spa
  • Kayaking
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Treatment room

Accessibility

  • Elevator

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before 9:30 AM

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter, which is 2.5 hours away by car. A roundtrip daily transfer from Hanoi to Hai Phong departs at 9:30 AM, for a fee of USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: VND 1362000.00

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 940000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 5 to 12 sharing a cabin with 2 adults are charged 50% of the adult rate (limited to 1 child per cabin); and 2 children age 12 and younger sharing a private cabin are charged 75% of the full cabin rate. Children age 13 and older must occupy a separate cabin and are charged the full cabin rate.

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms

Property is also known as

Era Cruises Boat Hai Phong
Era Cruises Hai Phong
Era Cruises Cruise
Era Cruises Ha Long
Era Cruises Cruise Ha Long

Frequently asked questions

Is Era Cruise Halong Bay by Venus Group pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Era Cruise Halong Bay by Venus Group?

Check-in start time: 11:30 AM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Era Cruise Halong Bay by Venus Group?

Check-out is at 9:30 AM.

Does Era Cruise Halong Bay by Venus Group provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of VND 940000 per vehicle applies.

Where is Era Cruise Halong Bay by Venus Group located?

This vessel pulls anchor and sets sail from Ha Long for at least part of your stay.

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Reviews

Era Cruise Halong Bay by Venus Group Reviews

9.2

Wonderful

8.8

Cleanliness

9.8

Location

9.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 66 out of 92 reviews
Rating 8 - Good. 13 out of 92 reviews
Rating 6 - Okay. 10 out of 92 reviews
Rating 4 - Poor. 1 out of 92 reviews
Rating 2 - Terrible. 2 out of 92 reviews

Reviews

Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding areas of ha longbay are beautiful. The staff were great.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great cruise of halong bay with amazing views. Boat is beautiful with a 5 star staff who go above and beyond. Would highly recommend this trip
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Taryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful in the bay and the boat itself was very nice. The rooms were clean and comfortable. The staff were helpful and friendly. There is a lot of wait and travel involved and the activities are basic but if you want to relax with beautiful views its perfect.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Ward

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Good

Good stay. The boat itself is dated but the staff is great, very strict timeline and good Cruise Manager.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Rosanna

Liked: Staff & service, property conditions & facilities
Service was good. Rooms are big and spacious. Food, cleanliness & A/C units definitely need improvement.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

ZOHAR

Liked: Cleanliness, staff & service, room comfort

Great fun on the Era boat!

The boat cruise was a fantastic experience for us. We were impressed by the professionalism and kindness of the crew and manager, who went out of their way to accommodate our needs and preferences. The food was amazing and abundant, and the activities were entertaining and diverse. We loved the views, and the atmosphere. The only minor drawback was that some of the hotel amenities were a bit outdated and damaged. For example, the shower glass was cracked and he refrigerator in our room was malfunctioning. I would still highly recommend this boat cruise to anyone who is looking for a fun and memorable vacation.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Sydney

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We really wanted to try a stay in Halong Bay for our trip and booked this cruise. However, our room was a little damaged. We had two twin beds, and one of the ottomans at the end of the bed had a massive yellow stain on it. In addition, one of the windows in our room had a long crack in it (it was probably around 4 feet long total and spanned most of the width of the window). Lastly, when we came in our AC wasn't working at all. Other than our room, the cruise felt very rushed and the food was plated / presented really well, but the quality of food was really low. Lots of chewy, poorly cooked meats. Our guide for the trip was fantastic and very outgoing, and loved his energy. However, everything else felt lack luster. In regards to travel, the schedule was not clearly communicated before the trip - we thought we would disembark around 930am and return to Hanoi around 1230pm, however we didn't dock at the marina again until 12pm. The shuttle service they provide to and from the marina also stops at a different, local place for a "bathroom break" for 30 minutes where it feels forced for tourists to buy souvenirs / food. This happened to us both on the way there and on the way back. Lastly, if you sit outside, you will be harassed by locals on boats trying to sell you snacks, drinks, etc. It was constant. Overall, we wouldn't book this cruise again. We would want to do 2 nights instead of 1, and try out a different cruise to see how the quality and experience might compare.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Ana

The boat is very nice and the staff is amazing We had a beautiful suite tga
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing cruise, huge cabins, superb food
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent cruise with attentive crew.

Excellent trip!! The crew were great, especially Vinnie! Would highly recommend this cruise for two nights.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very pleasant cruise on Era

Great staff and great meals throughout our the cruise. Great time kayaking and seeing the caves. We had a great time on Era Cruise
Stayed 1 night in May 2023
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What amazing trip on Era, the host Duc was awesome, knowledgeable and fun, his staff were so friendly and helpful, the food was terrific form start to finish, the room we had was 5 star and the views from it were memorable
Stayed 1 night in May 2023
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic boat

Certainty one of the nicest boats on the water... the room is gigantic with separate jacuzzi tub... food was good but the modern clean boat was the star of the show... highly recommend
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Miho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect for us. Especially, The crews are so nice! We had great time. Thank you.
Verified

10/10 Excellent

lingyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Era Cruises is Good

Wonderful and manager Mr. Lee works hard and detail person. Whole teams is friendly.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks Expedia for the opportunity to participate in this cruise 🚢. Excellent choice
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service
Out of 600 odd options in Halong Bay we chose Era cruises. From Hanoi to Halong Bay and the cruise, everything was very well organised by Mr Duc and his team, It is an experience to remember. Team at Era cruise were so very helpful all along. The room itself was outstanding.
Verified

6/10 Okay

Gaganjot

Liked: Staff & service
Disliked: Property conditions & facilities
Older cruise
Stayed 1 night in Oct 2023
Verified

8/10 Good

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Overall the stay was good, the cruise has less Vegetarian food options and the rooms had no internal telephone connection.
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Cordelia

Disliked: Property conditions & facilities
Just ok. Pictures are not accurate. Service is good
Stayed 1 night in May 2023
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing 2 nights on the cruise. The staff was incredibly friendly and helpful. Our cruise director Jimmy and Henry were so helpful and remembered our names! They were always so helpful with my peanut allergy telling me what I couldn’t eat and making me a nut free option. The entire serving staff was so friendly, we can’t say enough good things about the cruise. Our room was huge and beautiful. Would definitely recommend!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Around the property was wet , the cruise was very nice great staff , delicious food and Halong Bay unique place. The only unexpected unmentioned was the transfer by boat from the terminal to the ship and back again after the cruise. Was bout 45 minutes each way on the slowest launch ever , no kidding we got passed by at least a dozen other launches making transfers . Dats it
Stayed 1 night in Jul 2023
Verified

8/10 Good

Waka

Liked: Staff & service
I found two cockroaches in my room. It was awful.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Jay

Liked: Cleanliness, staff & service
PROS: staff were great ocean facing king suite windows view was great dinner was excellent CONS: terrace balcony extremely small air con doesnt really work properly ha long bay is actually full of garbage, plastic, bottles, trash..... such a shame two nights would be better I feel. one night feels rushed.
Stayed 1 night in Sep 2022