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The Plaza Inn & Suites

2.5 star property
Hotel in Hagerstown with a 24-hour front desk and an indoor pool

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Photo gallery for The Plaza Inn & Suites

Lobby
Desk, free WiFi, bed sheets
Deluxe Suite | Desk, free WiFi, bed sheets
Exterior
Indoor pool

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Desk
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View | Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Pool View

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Desk
Pet friendly
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Poolside

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking, Poolside

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Desk
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

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Lobby

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  • Pet friendly
  • Parking included
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About the neighborhood

Map
931 Dual Highway, Building A, Hagerstown, MD, 21740

What's nearby

  • Hagerstown Dog Park - 2 min drive - 1.1 miles
  • Maryland Theater - 3 min drive - 1.4 miles
  • Washington County Museum of Fine Arts - 5 min drive - 2.2 miles
  • Hagerstown Premium Outlets - 5 min drive - 3.1 miles
  • Pennsylvania Dutch Market - 6 min drive - 3.3 miles

Getting around

  • Martinsburg Station - 31 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional) - 16 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Supreme Buffet - ‬20 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Hagerstown Pizza Brothers on Eastern Blvd - ‬6 min walk
  • ‪Dolce - ‬2 min drive

About this property

The Plaza Inn & Suites

Property highlights
The Plaza Inn & Suites provides conference space and more. Guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • An elevator, ATM/banking services, and a 24-hour front desk
  • A banquet hall, a vending machine, and 3 meeting rooms
Room features
All 145 rooms have comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Heating, housekeeping, and desks

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2,400 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Clarion Inn
The Plaza Inn & Suites Hotel
The Plaza Inn & Suites Hagerstown
The Plaza Inn & Suites Hotel Hagerstown

Frequently asked questions

Does The Plaza Inn & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is The Plaza Inn & Suites pet-friendly?

Yes, The Plaza Inn & Suites allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at The Plaza Inn & Suites?

Self parking is free at this property.

What time is check-in at The Plaza Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM.

What time is check-out at The Plaza Inn & Suites?

Check-out is at 11:00 AM.

Where is The Plaza Inn & Suites located?

Situated in Hagerstown, this hotel is within 3 mi (5 km) of Hagerstown Dog Park, Maryland Theater, and Discovery Station at Hagerstown Inc.. Washington County Museum of Fine Arts and Pennsylvania Dutch Market are also within 3 mi (5 km).

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The Plaza Inn & Suites Reviews

Reviews

5.8
Rating 10 - Excellent. 113 out of 455 reviews
Rating 8 - Good. 63 out of 455 reviews
Rating 6 - Okay. 69 out of 455 reviews
Rating 4 - Poor. 76 out of 455 reviews
Rating 2 - Terrible. 134 out of 455 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff members. Very accommodating.
Stayed 3 nights in May 2025

8/10 Good

Jade

The building itself inside is very big and can easily get lost. No elevators. But overall it was clean and our stay was fine for 67.00
Stayed 1 night in May 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Nothimg
Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good and Safe place
Stayed 1 night in Feb 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. The king size bed I stayed in, was super comfortable. Thanks
Stayed 1 night in Feb 2025

10/10 Excellent

Donna

Disliked: Amenities
Beds weren’t comfortable! , we needed more towels and had to pick them up, instead of house keeping bringing them!
Stayed 1 night in Apr 2025

2/10 Terrible

Noelia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe Area

6/10 Okay

John

Wasnt bad
Stayed 2 nights in Feb 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
nice place to stay
Stayed 1 night in Aug 2024

4/10 Poor

Ashley

Disliked: Amenities
Indoor pool was far too cold to swim in. There was no breakfast. They didn't have a roll-away bed. The room phone didn’t work. Luckily we arrived later in the evening and left early in the morning and only needed a place to sleep.
Stayed 1 night in Apr 2025

10/10 Excellent

Delria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional 5 star hotel

Very secluded , top of the mountain, quiet and serene
Stayed 1 night in Dec 2024

10/10 Excellent

SANJAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean rooms…No bed bugs
Stayed 1 night in Dec 2024

4/10 Poor

Luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The sheets were dirty, I asked for them to be changed. When I took a bath, the water didn't go away, as if the floor was clogged, as if they didn't clean it. They weren't very clean.
Stayed 2 nights in Apr 2025

8/10 Good

Kayla

Liked: Property conditions & facilities
Room is very spacious
Stayed 1 night in Jan 2025

6/10 Okay

Sean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Always review the reviews before you book. I forgot to do that. All details aside, this place is unsatisfactory to anyone with basic standards. The staff was happy to move me to another room and was polite and professional.
Stayed 1 night in Feb 2025

10/10 Excellent

Tiger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
IT was ok for a overnight stop when i was at Mason Dixon Dragway
Stayed 1 night in Nov 2024

2/10 Terrible

Roxana

Disliked: Cleanliness, staff & service, property conditions & facilities
the bathroom the water won't drain on the shower
Stayed 1 night in Nov 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again.
Stayed 1 night in Feb 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service very good staff very clean I recommend I enjoy
Stayed 1 night in Jul 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort

Stink Bugs

We killed two stink bugs in the room.
Stayed 1 night in Jan 2025

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Place

Horrible, asked for some towels thae lady at front desk wouldnt give. Then went to take a shower and the water wouldn't drain. Due to the service and the lack of professionalism I left after 30 mins! Not only that they told me I wasnt allowed to bring a friend. My advice is don't be cheap when getting a room!
Stayed 1 night in Feb 2025

8/10 Good

Tremayne

Liked: Cleanliness, staff & service
This is a place where they respect your privacy so that is a plus but it's nothing really around here to get good food
Stayed 3 nights in Aug 2024

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience very nice and friendly staff quietly happy welcoming make you feel like you’re at home
Stayed 1 night in May 2024