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Heartland Hotel Haast

Property class: 3

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Photo gallery for Heartland Hotel Haast

Property grounds - Heartland Hotel Haast (Haast)
Property grounds - Heartland Hotel Haast (Haast)
View from property - Heartland Hotel Haast (Haast)
Reception - Heartland Hotel Haast (Haast)
Restaurant - Heartland Hotel Haast (Haast)
Heartland Hotel Haast, amid stunning West Coast scenery, welcomes guests with a coffee shop and arcade games. The Frontier Café & Bar serves delicious meals, and free in-room WiFi keeps everyone connected. Exceptional staff offer dry cleaning and help with booking local tours.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.0 out of 10
Very good
(27 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Queen and Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Queen and Single Room

  • Sleeps 3
  • Free WiFi

View all photos for Standard King Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

8.6 out of 10
Excellent
(22 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Family Room, 2 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • 66 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 3 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 3 Bedrooms

  • 99 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds
  • Free WiFi

Two-Bedroom Family Room

  • Sleeps 6
  • Free WiFi

One-Bedroom Family Room

  • Sleeps 4
  • Free WiFi

Three-Bedroom Family Room

  • Sleeps 6
  • Free WiFi

Three-Bedroom Family Room

  • Sleeps 6
  • Free WiFi

About the neighborhood

Located in Haast, Heartland Hotel Haast is near the beach. Aotearoa Gemstones is a local attraction and the area's natural beauty can be seen at Te Wahipounamu and Haast Beach. Visit our Haast travel guide
Map
Haast-Jackson Bay Road, Haast, 7886

What's nearby

  • Haast Visitor Centre
    5 min walk - 0.3 miles
  • Aotearoa Gemstones
    2 min drive - 2.1 miles
  • Haast Beach
    13 min drive - 3.0 miles
  • Ship Creek Lookout
    13 min drive - 11.9 miles
  • South Westland Salmon Farm
    42 min drive - 41.1 miles

Restaurants

  • Hard Antler
    2 min drive
  • Prickly Gorse Cafe
    2 min drive
  • Grumpy Cow Cafe
    2 min drive
  • Spiker Cafe
    2 min drive
  • Frontier Cafe & Bar
    1 min walk

About this property

Heartland Hotel Haast

Family-friendly hotel
At Heartland Hotel Haast, you can look forward to a coffee shop/cafe, an arcade/game room, and dry cleaning/laundry services. Be sure to enjoy a meal at Frontier Café & Bar, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Continental breakfast (surcharge), tour/ticket assistance, and smoke-free premises
  • A front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 52 rooms include comforts such as free WiFi and room service. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping and desks

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Frontier Café & Bar

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges NZD 1.5 for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 25.00 per person
  • Credit card charges are subject to a surcharge of NZD 1.5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland World Heritage
Heartland World Heritage Haast
Heartland World Heritage Hotel
Heartland World Heritage Hotel Haast
Hotel Haast World Heritage
Heartland Haast
Hotel Heartland Hotel Haast Haast
Haast Heartland Hotel Haast Hotel
Hotel Heartland Hotel Haast
Heartland Hotel Haast Haast
Heartland World Heritage Hotel
Heartland Hotel
Heartland
Heartland Hotel Haast Hotel
Heartland Hotel Haast Haast
Heartland Hotel Haast Hotel Haast

Frequently asked questions

Is Heartland Hotel Haast pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Heartland Hotel Haast?

Check-in start time: 2 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Heartland Hotel Haast?

Check-out is at 10 AM.

Where is Heartland Hotel Haast located?

This family-friendly Haast hotel is located near the beach, within 2 mi (3 km) of Haast Visitor Centre and Aotearoa Gemstones. Haast Beach is 2.5 mi (4.1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Heartland Hotel Haast Reviews

7.8

Good

8.2

Cleanliness

7.0

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 199 out of 730 reviews
Rating 8 - Good. 305 out of 730 reviews
Rating 6 - Okay. 160 out of 730 reviews
Rating 4 - Poor. 48 out of 730 reviews
Rating 2 - Terrible. 18 out of 730 reviews

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great bed, great staff good food.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Apr 2026
Verified

8/10 Good

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good facilities, nice meal in bar restaurant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ujjwal

Liked: Cleanliness, amenities, property conditions & facilities
Room was vey good nice and clean and location was amazing
Stayed 1 night in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
1960s style motor lodge. Rooms are classic style although a little small by modern standards. Large bar restaurant is well patronised by locals and guests and serves pub style food.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Nice location.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Great food, kind staff, easy parking
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susan

Rooms are very comfortable
Stayed 1 night in Feb 2026
Verified

8/10 Good

I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a stopover. Dining and breakfast options were good. Handy location. Doesn’t have kitchenette but has restaurant
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
nice room with easy access, clean and tidy with a nice view. Staff very friendly and the food in the restaurant reall good.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

tiande

Liked: Cleanliness, amenities
Very nice service very nice receptionist good experience in this hotel welcome back later
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel for overnight stay in Haast, clean room, a little outdated, great breakfast and nice food food for dinner
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for family of 4! Super clean and spacious -
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Garry

Liked: Cleanliness, amenities, property conditions & facilities
Great staff really helpful and great rooms
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable size room, good variety hot breakfast worth value when purchased with room rate vs paying onsite.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hemal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nice but keep in mind there are no dining options around except hotel's own restaurant.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Chris

Liked: Staff & service
Fine stay for the location we needed. Old building and rooms.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Elizabeth Cornelia

Liked: Cleanliness, staff & service, amenities
There is native bush nearby, Haast is a part of UNESCO World Heritage Site. I have not seen a pool nor heard anyone talk about it. The room was tidy and quite clean. I found the man who helped us during check in and who works at the bar of the pub friendly and kind. Cleaning staff were using the vacuum cleaner before 8am, that was a bit early I found.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Moegamat

Liked: Cleanliness, property conditions & facilities
Pleasant and helpful staff. Great that there is breakfast available as there are no other options nearby. Room was clean and spacious.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Nice clean hotel. Plenty of parking close to the rooms. The restaurant can get busy if there are tour groups, but the food was good and all the staff were really friendly and helpful.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Karen

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff was friendly and helpful. The motel was very tired. Our dinner took 1 1/2 hours to arrive, after ordering. They did offer a drink while waiting. Breakfast buffet was good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and it was nice to park in front of our room and had a nice picnic table to sit at, the restaurant was nice and the food and staff were really good. It was only a 1 night stopover but we would definitely stay again.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for 1 night. Friendly staff and lovely dinner in the restaurant
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

GERALD

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome! Took Great care of us! Room was good and great Restaurant!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean & comfortable beds. Friendly staff
Stayed 1 night in Oct 2025