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Heartland Hotel Haast

3.0 star property
Family-friendly hotel with a coffee shop and a restaurant

Choose dates to view prices

Heartland Hotel Haast, amid stunning West Coast scenery, welcomes guests with a coffee shop and arcade games. The Frontier Café & Bar serves delicious meals, and free in-room WiFi keeps everyone connected. Exceptional staff offer dry cleaning and help with booking local tours.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.0 out of 10
Very good
(22 reviews)

Highlights

TV
Hair dryer
Private bathroom
Desk
Daily housekeeping
Wardrobe or closet
Iron/ironing board
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen and Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Queen and Single Room

  • Sleeps 3

View all photos for Standard King Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2

View all photos for Standard Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

8.8 out of 10
Excellent
(15 reviews)

Highlights

Refrigerator
TV
Hair dryer
Private bathroom
Desk
Daily housekeeping
Wardrobe or closet
Iron/ironing board
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

TV
Hair dryer
Private bathroom
Desk
Daily housekeeping
Wardrobe or closet
Iron/ironing board
  • 33 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room, 2 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)

Highlights

TV
2 bedrooms
Hair dryer
Private bathroom
Desk
Daily housekeeping
Wardrobe or closet
Iron/ironing board
  • 66 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, 3 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 3 Bedrooms

Highlights

TV
3 bedrooms
Hair dryer
Private bathroom
Desk
Daily housekeeping
Wardrobe or closet
Iron/ironing board
  • 99 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

Two-Bedroom Family Room

  • Sleeps 6

One-Bedroom Family Room

  • Sleeps 4

Three-Bedroom Family Room

  • Sleeps 6

About the neighborhood

Map
Haast-Jackson Bay Road, Haast, 7886

What's nearby

  • Haast Visitor Centre - 5 min walk - 0.3 miles
  • Aotearoa Gemstones - 2 min drive - 2.1 miles
  • Ship Creek Lookout - 11 min drive - 11.9 miles
  • Haast Beach - 13 min drive - 3.0 miles
  • Lake Paringa - 28 min drive - 34.8 miles

Restaurants

  • ‪Hard Antler - ‬2 min drive
  • ‪Prickly Gorse Cafe - ‬2 min drive
  • ‪Frontier Cafe & Bar - ‬1 min walk
  • ‪Spiker Cafe - ‬2 min drive
  • ‪Curly Tree Whitebait Company - ‬9 min drive

About this property

Heartland Hotel Haast

Family-friendly hotel
At Heartland Hotel Haast, you can look forward to a coffee shop/cafe, an arcade/game room, and dry cleaning/laundry services. Be sure to enjoy a meal at Frontier Café & Bar, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Continental breakfast (surcharge), smoke-free premises, and tour/ticket assistance
  • A front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 52 rooms include comforts such as free WiFi and room service. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping and desks

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Frontier Café & Bar

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges NZD 1.5 for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 16.00 per person
  • Credit card charges are subject to a surcharge of NZD 1.5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland World Heritage
Heartland World Heritage Haast
Heartland World Heritage Hotel
Heartland World Heritage Hotel Haast
Hotel Haast World Heritage
Heartland Haast
Hotel Heartland Hotel Haast Haast
Haast Heartland Hotel Haast Hotel
Hotel Heartland Hotel Haast
Heartland Hotel Haast Haast
Heartland World Heritage Hotel
Heartland Hotel
Heartland
Heartland Hotel Haast Hotel
Heartland Hotel Haast Haast
Heartland Hotel Haast Hotel Haast

Frequently asked questions

Is Heartland Hotel Haast pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Heartland Hotel Haast?

Check-in start time: 2 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Heartland Hotel Haast?

Check-out is at 10 AM.

Where is Heartland Hotel Haast located?

This family-friendly Haast hotel is located near the beach, within 2 mi (3 km) of Haast Visitor Centre and Aotearoa Gemstones. Haast Beach is 2.5 mi (4.1 km) away.

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Reviews

Heartland Hotel Haast Reviews

7.8

Good

8.2

Cleanliness

7.0

Location

8.2

Staff & service

7.4

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 164 out of 650 reviews
Rating 8 - Good. 274 out of 650 reviews
Rating 6 - Okay. 152 out of 650 reviews
Rating 4 - Poor. 44 out of 650 reviews
Rating 2 - Terrible. 16 out of 650 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable size room, good variety hot breakfast worth value when purchased with room rate vs paying onsite.
Stayed 1 night in Nov 2025

10/10 Excellent

Garry

Liked: Cleanliness, amenities, property conditions & facilities
Great staff really helpful and great rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Poonam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and it was nice to park in front of our room and had a nice picnic table to sit at, the restaurant was nice and the food and staff were really good. It was only a 1 night stopover but we would definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

GERALD

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome! Took Great care of us! Room was good and great Restaurant!
Stayed 1 night in Nov 2025

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
Very basic hotel, stayed here as a stopover and would suggest bypassing Haast altogether as very little here.
Stayed 1 night in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, amenities
Good staff.
Stayed 1 night in Nov 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for 1 night. Friendly staff and lovely dinner in the restaurant
Stayed 1 night in Sep 2025

6/10 Okay

Michelle

Liked: Cleanliness
We were hoping for a fridge in our room, the staff were very accommodating.
Stayed 1 night in Nov 2025

8/10 Good

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Staff are very helpful. The room was not sound proof you could hear doors closing and people talkibg
Stayed 1 night in Nov 2025

8/10 Good

Kari

Liked: Cleanliness
The staff were very friendly and the room was comfortable. The rooms could use some updating. We paid for the breakfast buffet and that was a mistake. It was awful!
Stayed 1 night in Nov 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, amenities, property conditions & facilities
Photos misrepresented both the room and common areas. The bathroom was covered in hair and showed many signs that it was not properly cleaned. Do not recommend.
Stayed 1 night in Nov 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite location great pit stop on the way up the west coast
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay overnight. Meal was very good. Nice & warm room. Very comfortable bed Definitely recommend it!
Stayed 1 night in Apr 2025

6/10 Okay

Steven

Liked: Staff & service
Clean motel with great water pressure! The local tavern has local game on menu.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so good and the price was amazing
Stayed 1 night in Apr 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2025

8/10 Good

Lin

Liked: Amenities
Nice reception Breakfast options looks to ok for the price.
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beaut room , lovely bed & shower. Glorious outlook near world heritage national park forest. The pub was brilliant .. great service , awesome food , log fire & pool tables .
Stayed 1 night in May 2025

8/10 Good

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is stunning. The hotel dinning times are limited, if you come from big cities should be aware
Stayed 1 night in Apr 2025

10/10 Excellent

Man Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff are extremely helpful
Stayed 2 nights in Apr 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking, amazing view from room. Clean
Stayed 1 night in May 2025

10/10 Excellent

Stephen JR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

1 night stay. Great location to begin travelling up the west coast and good to have the cafe bar on the complex.
Stayed 1 night in Feb 2025
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Policies

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