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Tuan Chau Resort Ha Long

Property class: 4

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Photo gallery for Tuan Chau Resort Ha Long

A pool area with lounge chairs and palm trees. - Tuan Chau Resort Ha Long (Ha Long)
A reception desk at Tuan Chau Resort with a wooden backdrop and a modern design. - Tuan Chau Resort Ha Long (Ha Long)
An aerial view of a resort with multiple buildings, a marina, and a large body of water. - Tuan Chau Resort Ha Long (Ha Long)
A dining table with various dishes, a vase with flowers, and a view of palm trees through large windows. - Tuan Chau Resort Ha Long (Ha Long)
An outdoor patio with tables and chairs, overlooking a river and distant hills. - Tuan Chau Resort Ha Long (Ha Long)
Located close to Tuan Chau Beach and Ha Long Night Market, Tuan Chau Resort Ha Long provides an airport shuttle, a terrace, and a garden. This resort is a great place to bask in the sun with a private beach and free beach cabanas. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with a playground and a hair salon.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Pine Hill Twin Room

A hotel room with two beds, a sofa, a small table, and a TV.

Pine Hill Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Promenade Double Room

A hotel room with a large bed, a desk, a chair, and a view of greenery through the window.

Promenade Double Room

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room with Beach Access

A hotel room with two beds, a desk, a chair, a sofa, and a TV.

Twin Room with Beach Access

  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Pine Hill Double Room

A modern hotel room with a large bed, a chair, a nightstand, and a window with a view of trees.

Pine Hill Double Room

  • Hill view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room with Beach Access

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Double Room with Beach Access

  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Promenade Twin Room

A hotel room with two beds, a wooden floor, a large window with curtains, and a view of the outdoors.

Promenade Twin Room

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Pine Hill View Room

Minibar, desk, blackout drapes, soundproofing

Superior Double Pine Hill View Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Promenade Double Room

Minibar, desk, blackout drapes, soundproofing

Promenade Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Beachfront Queen Room

Minibar, desk, blackout drapes, soundproofing

Premium Beachfront Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Ha Long, Tuan Chau Resort Ha Long is in the entertainment district and on a private beach. Ha Long International Cruise Port and Halong Bay Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tuan Chau Beach and Bai Chay Beach. Traveling with kids? Don't miss Dragon Park. Spend some time exploring the area's activities, including whale-watching. Visit our Ha Long travel guide
View more Resorts in Ha Long
Map
Tuan Chau, Ha Long, Quang Ninh, 200000

What's nearby

  • A coastal scene with traditional boats and wooden houses on stilts, surrounded by lush green cliffs.
    Halong Bay Marina
    36 min drive - 11.8 miles
  • Dolphin Club
    7 min walk - 0.4 miles
  • Tuan Chau Beach
    8 min walk - 0.5 miles
  • Tuan Chau Park
    5 min drive - 1.4 miles
  • Ha Long Night Market
    16 min drive - 5.9 miles

Getting around

  • Ga Ha Long Station
    13 min drive
  • Haiphong (HPH-Cat Bi)
    47 min drive

Restaurants

  • Valley Beach Club
    14 min drive
  • Starbucks
    15 min drive
  • La Luna Coffee
    11 min drive
  • Vinace Italian Restaurant & Bar
    12 min drive
  • Phở Gà Tứ Giáp
    9 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Tuan Chau Culinary Garden
  • Tuan Chau Lagenda

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Free beach cabanas
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - May 2025

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification or passport.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 750000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: VND 750000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Tuan Chau Resort Ha Long have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Tuan Chau Resort Ha Long pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Tuan Chau Resort Ha Long?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tuan Chau Resort Ha Long?

Check-out is at noon.

Does Tuan Chau Resort Ha Long provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Tuan Chau Resort Ha Long located?

Located in Ha Long, this beachfront resort is in a national park, 0.4 mi (0.6 km) from Tuan Chau Beach, and within 9 mi (15 km) of Ha Long Night Market and Sun Square. Bai Chay Beach and Dragon Park are also within 9 mi (15 km).

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Reviews

Tuan Chau Resort Ha Long Reviews

7.6

Good

8.0

Cleanliness

7.0

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 17 out of 54 reviews
Rating 8 - Good. 16 out of 54 reviews
Rating 6 - Okay. 13 out of 54 reviews
Rating 4 - Poor. 4 out of 54 reviews
Rating 2 - Terrible. 4 out of 54 reviews

Reviews

Verified review

10/10 Excellent

CHOI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Room was big with nice view Nicw beach for sunbathing
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, including the security team, were so kind and always ready to help, which made my stay really enjoyable. Even though there’s some construction going on, I can’t wait to see how everything turns out once it’s done!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Aiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort has a peaceful, cool atmosphere that's perfect for relaxing. The rooms are new and spotless, which made my stay very comfortable. What I loved most was waking up and just taking a few steps to the beach for some sunbathing. It's incredibly convenient!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exceptionally kind and always willing to assist, including the security team, who were very helpful. It was a truly delightful experience. While there is some ongoing construction, I look forward to seeing the improvements once it's completed!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms with fresh air and greenery all around The beach is clean and beautiful The staff are friendly and enthusiastic, even though we had some difficulty communicating
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, comfortable stay in secluded private area. The rooms were clean, there was a great air con, the beach side villa rooms had a view of the archipelago through the palm trees, dinner was reasonably priced for a resort, poolside towel provision, porter service, lovely stroll along the beach with beach bars with a great vibe. Breakfast had decent options with a chef to make omelettes. We were able to check in early even though we didn’t prearrange with no fuss at all. Friendly staff.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If this is your first time visiting Viet Nam, please read: As our first time in Viet Nam, we did not know what to expect. We saw Tuan Chau and thought a beach front resort would be really fun. That being said, Tuan Chau island itself is very limited. There is few dining options, few shopping areas, and overall it doesn’t encapsulate the culture as well as we would have expected. The hotel itself was very nice, the rooms were spacious and clean, the pool was very nice - the beach however is not the cleanest, the water is dirty, and I would not recommend this resort for a “beach” vacation. That being said the hotels proximity to the Marina made for an easy transfer for our boat tour. I’ve seen some reviews saying the staff didn’t speak English well; we managed well enough with basic phrases and google translate. The staff was very kind and accommodating to the best of their ability. If you are expecting everyone to know English in a foreign country…. I think you have some personal reflection to do before traveling. Overall, the hotel was nice, but as my first time in Viet Nam I would not recommend staying here. I definitely want to go back and actually stay in Hanoi. But our boat tour through Ha Long bay was a MUST! Definitely make sure to do a boat through Ha Long Bay. And if this isn’t your first time in Viet Nam, you’ve already experienced the culture, and you’re just looking for a nice hotel with a pool and a good view, this is a great choice.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, we are here during the off season while most places on the island are closed, the grounds are beautifully manicured, the building is gorgeous!
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good and high quality!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

kashish

Liked: Cleanliness, staff & service, property conditions & facilities
The location of property is excellent. Just next to the beach. The place has less staff so everything takes long time. They should also get more vegetarian food options.
Stayed 2 nights in Jun 2023
Verified review

2/10 Terrible

Debbra

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property only catered for the local or asian market, absolutely not the western market
Stayed 7 nights in Aug 2024
Verified review

2/10 Terrible

Chris

Disliked: Staff & service, property conditions & facilities

Worst place we have stayed in years.

Firstly Tuan Chau island is an unfinished wasteland. 98% of people have the right idea, arrive by coach take a cruise and leave again by coach as soon as theyre off the boat. Theres no public restaurants, everywhere is damaged or half finished the theme park on the island looks like a Walking Dead set. As for this hotel, the private beach is across a road and any anyone can use it, there are no open rwstaurants at the hotel only a breakfast room, the loinge is an empty (no furniture) undecorated room, the bar doesnt exist, there is nowhere in the day tome or evening to get food or even a bottle of water. There is another pool being built adjacent to the existing all of the current pool is covered in dust and dirt and workers are drilling and cutting from 0700 each day. You have to walk through this building site to get to the beach (which isnt worth going to, has no beds or chairs ahd the couple of shack bars alongnthere are run down or abandoned.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Georgina

Liked: Cleanliness
Disliked: Amenities
The hotel itself is very clean and modern inside however we arrived at 9:30pm and were told the restaurant closed at 10pm. We checked in and went upstairs to the restaurant at 9:35pm and were told we were too late and there was no food, there is no food around the property so that was a bit unfortunate. As we had messaged ahead multiple times informing reception the time we were arriving it would have been kind to have left something for guests to have on arrival, even a banana… Be warned the ‘Pine Hill’ rooms are up lots of steps with no lift, the security did help carry the bag without any complaints and he was extremely helpful but it would be hard without help. Check out is a nightmare as they have to send someone to check your room and ensure you haven’t ‘stolen’ anything, they tried to take 1m VND on check in as a deposit but I had read reviews that they charge for silly things such as shampoo on towels so refused and offered credit card which they didn’t want - doubtful you’d get your full deposit back so be cautious. It is very convenient if you’re arriving for a night before your HaLong Bay cruise which we were and the Grabs are super quick to arrive and take you to the port. There isn’t much they would have to do to up the standard of this hotel and improve their ratings, it’s a shame as the hotel itself is lovely inside and its pool area looks beautiful.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Romain

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Hotel en travaux attention !!!

Hotel en travaux, sans piscine ! nous etions les seuls dans l'hotel !!!
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Ramalingam

Liked: Staff & service, amenities
.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Karine

Liked: Cleanliness, property conditions & facilities, room comfort

Établissement propre

Hôtel très agréable avec une magnifique piscine, les chambres sont spacieuses et très propres. Seul bémol il est compliqué de se faire comprendre par le personnel qui ne parle que très peu anglais…
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint ophold

Vi boede en nat på dette hotel inden vi skulle på et cruise på Halong Bay. Det var lavsæson på Tuan Chau, og vi var næsten de eneste som boede på hotellet. Receptionen opdraderede derfor også vores værelse, hvilket var pænt af dem. Ellers var det meget tom og stille i området, hvor vi boede.
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Ani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad

Terrible damp deserted bedbugs
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Kyia

Disliked: Cleanliness

Meh..

A/C didn’t work. Tub had all these great features...that didn’t work. Only one shower door. Bathroom not that clean.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rauhallinen, Lähellä laiva terminaali josta pääsee helposti Halon Bayn risteilylle. Huvipuistoja ja muuta viihdettä on ainakin tulossa alueelle. Vesi meressä aika kylmää tähän aikaan vuodesta joten uimaan ei tohtinut oikein mennä. Rannat ja kaupunki yllättävän siistit.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Yu-Lin

Liked: Cleanliness, staff & service, room comfort

Great

It is great . The problem is the facility is a little bit old
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Lackluster

A little outdated place with very friendly staff. The room was big, but could use a touchup to bring it back to its full potential. The location is great as it's a quick walk to the beach and pier.
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Francis

Liked: Staff & service
Disliked: Property conditions & facilities

Baisser vos attentes

Reserver pour 3 nuits..nous avons quitter apres seulement 1 nuit.. moissisures sur les murs.. nous avons changer de chambre.. ils nous ont laisser 3 choix..le restaurant est OK... la plage et la vue est super.. pas d equipements sur la plage pour y passer un bon moment... l hotel a besoin d une serieuse mise a jour.. le personnel etait super et tres aidant malgre les outils qu on leur mets a disposition... tres peu de restaurant dans les environs .. a noter sejour en decembre 2019... des renovations sont en cours... donc comme mon titre...baisser vos attentes...
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

ByoungJik

Liked: Staff & service

그럭저럭 있다 갈만한곳

음 전반적으로 너무오래된 느낌 이들고 방생태도 생각보다 너무 안좋았음... 혼자 조용히 지내고지하신분들은 좋을수도있으나 그렇지안는 분은 비추임 그리고 조식은 정말 별로임... 리조트주변은 아무것도없어서 볼것이없음....
Stayed 3 nights in May 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Once a very nice hotel is going through some improvement work and excavators were working through the day. Staff is friendly. Initially we were charged extra but once the booking came through the next day we were refunded with apology.
Stayed 1 night in Mar 2019