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Aparthotel

The Yen Residences Halong

4.0 star property

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Outdoor pool - The Yen Residences Halong (Ha Long)
Reception - The Yen Residences Halong (Ha Long)
Front of property - The Yen Residences Halong (Ha Long)
Minibar, desk, laptop workspace, free WiFi - The Yen Residences Halong (Ha Long)
Restaurant - The Yen Residences Halong (Ha Long)
The Yen Residences Halong is minutes from Sun Square and Bai Chay Beach. Guests enjoy the helpful staff, outdoor pool, dry cleaning, in-room WiFi, continental breakfast, and tour assistance.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Standard Room | Minibar, desk, laptop workspace, free WiFi

Standard Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Studio Suite

Superior Studio Suite | Minibar, desk, laptop workspace, free WiFi

Superior Studio Suite

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Studio Suite

Minibar, desk, laptop workspace, free WiFi

Deluxe Studio Suite

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Minibar, desk, laptop workspace, free WiFi

Deluxe Studio Suite

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Studio Suite

Minibar, desk, laptop workspace, free WiFi

Executive Studio Suite

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Studio Suite

Family Studio Suite | Minibar, desk, laptop workspace, free WiFi

Family Studio Suite

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located near the beach, The Yen Residences Halong is in Bai Chay, a neighborhood in Ha Long. Ha Long International Cruise Port and Halong Bay Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bai Chay Beach and Tuan Chau Beach. Don't miss out on a visit to Dragon Park. Visit our Ha Long travel guide
View more Aparthotels in Ha Long
Map
E362 Sun Plaza Grand World, Bãi Cháy, Ha Long, Quang Ninh, 011000

What's nearby

  • Bai Chay Beach
    Bai Chay Beach
    8 min walk - 0.5 miles
  • Sun Square
    3 min walk - 0.2 miles
  • Queen Cable Car Ocean Terminal
    8 min walk - 0.5 miles
  • Dragon Park
    8 min walk - 0.5 miles
  • Bai Chay Market
    13 min walk - 0.7 miles

Getting around

  • Cai Lan Station
    12 min drive
  • Haiphong (HPH-Cat Bi)
    51 min drive

Restaurants

  • Mường Thanh Quảng Ninh
    13 min walk
  • Novotel Lobby Bar
    9 min walk
  • Valley Beach Club
    10 min walk
  • Square Restaurant
    9 min walk
  • Highlands Hạ Long
    13 min walk

About this property

The Yen Residences Halong

This smoke-free aparthotel features an outdoor pool, concierge services, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Each apartment boasts a fireplace and offers free WiFi and a sitting area. For a bit of entertainment, a Smart TV comes with cable channels, and guests can also appreciate conveniences like a refrigerator and a dining table.
The Yen Residences Halong offers 40 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate sitting areas and include dining tables. 43-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Ha Long aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.

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Property amenities

Beach

  • White sand beach (direct access)

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full-sized refrigerator/freezer
  • Paper towels
  • Stovetop

Dining

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: VND 150,000 for adults and VND 100,000 for children
  • Dining table
  • Minibar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: VND 300,000 per night

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Separate sitting area

Entertainment

  • 43-inch smart TV with premium cable channels
  • Pay movies

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • Elevator (80 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Lockers
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 units

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 300000.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately VND 150000 for adults and VND 100000 for children
  • Rollaway bed fee: VND 300000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Pool access available from 8:00 AM to 6:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Yen Residences Halong have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–6:00 PM.

Is The Yen Residences Halong pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Yen Residences Halong?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Yen Residences Halong?

Check-out is at noon.

Where is The Yen Residences Halong located?

Located in Bai Chay, this aparthotel is within a 15-minute walk of Bai Chay Beach and Sun Square. Dragon Park and Ha Long International Cruise Port are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Yen Residences Halong Reviews

9.0

Wonderful

9.0

Cleanliness

7.2

Amenities

8.4

Property conditions & facilities
Rating 10 - Excellent. 13 out of 22 reviews
Rating 8 - Good. 7 out of 22 reviews
Rating 6 - Okay. 1 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

Reviews

Verified

10/10 Excellent

kevin

Liked: Cleanliness, property conditions & facilities, communication
Great staff . Super friendly helpful and accommodating .
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Jane

Absolutely the most comfortable bed I’ve stayed in my whole trip!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Value for money

This is a quiet spot, but it's close enough to the busier part of town. Easy walking distance to the beach.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Annie

Liked: Cleanliness
Disliked: Communication
This property is pretty new here. The rooms are comfortable and big. There is a kitchen. However, I am not sure about the cleanliness of the pool. It is very small and I was worried about the hygiene as it doesnt look like its maintained regularly. I am not sure if Oct is a low season in HaLong Bay, there is close to no one around here. It is also a 3 to 5 min taxi ride to the main attractions. But taxi here is very accessable and cheap. Staffs are very nice.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, room comfort, communication

Five star service

What a great hotel. Huge rooms. Fantastic value for money and Chow our host couldn't have done more to make our stay perfect. He even booked us a return transfer to Hanoi at a really good price and can arrange cruises as a superb price. I left a dress and he went to the trouble of getting it back to me. What a star
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, room comfort, communication
Great room
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

andrea

Liked: Cleanliness, amenities, property conditions & facilities
Hotel very amazing
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel manager was super helpful. I recommend talking to the front desk about limo and private car services to and from nearby services. Also, I recommended checking with them for the boat tours and asking about more affordable options if you are not interested in the more expensive packages.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

King

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was good except there is a short term renovation next door while we were there. Manager did apologize to guests when they arriveat to check in the property.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Sanju

Disliked: Property conditions & facilities, communication
It was not what we expected.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Sara

Liked: Cleanliness, room comfort, communication

Great location very relaxing holiday

Everything was great. The rooms were very big and everything worked well, kids loved the tv with YouTube. Manager was great and very responsive on WhatsApp chat, for example I wanted to confirm the breakfast times at 8pm and received a response right away. The area was very quiet which was odd as it was close to everything including the cable car. We think it must have been the low season and everyone else might have just been out on cruises. Staff on site were very responsive and helpful, everything we needed was easy to communicate despite the language barrier. Perhaps people who want someone who speaks their native language to be on hand 24/7 should holiday close to home. I was able to easily inform the cleaning staff that we didn’t need our room made up just water, toilet paper and bin change. My husband got the wifi password from the front desk from the lovely non English speaking man who also helped us with our bags. He interacted with our kids in the lift without needing to speak, everyone was smiling and happy. We enjoyed the breakfast, they made the eggs fresh for us and offered Pho also made fresh. We found a place nearby that rents bikes for a few dollars so got a big family bike for 100baht for 1h20mins. Good pub nearby that serves large meals. Lunch cruise was great, we saw a lot and noticed that the boat and practices and procedures were much better and safer than other companies. Boat was in immaculate and very safe entry and exit unlike other companies.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Eren

Liked: Cleanliness, check-in, communication, listing accuracy
Sehr freundliche Mitarbeiter. Der Chef ist sehr hilfsbereit. Er vermittelt auch Mehrtagestouren zur Halong-Bucht, die im Vergleich zu den Internetpreisen sehr günstig sind.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Sebastian Bay

Disliked: Cleanliness, amenities
En ren spøgelsesby og ikke rent. Helt forfærdeligt sted.
Stayed 1 night in Dec 2025
Verified

8/10 Good

pascal

Liked: Cleanliness, amenities, property conditions & facilities, communication
Je ne peux pas noter car période d’hiver donc pas grand chose à faire à part la baie dhallong qui vos le détour
Stayed 11 nights in Feb 2025
Verified

10/10 Excellent

Yves

Liked: Cleanliness, amenities, property conditions & facilities, communication
Personnel compétent et agréable
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

KENJIN

Liked: Cleanliness, room comfort

강추..

새로오픈한 곳이라 부족한것은 있지만 가격대비 좋다. 아직 주변상가들이 활성화가 되지 않아서 불편했지만 앞으론 기대가 되는 곳이다. 사이공플라자 호텔 마주편 이라 알고있으면 편하다. 새로만든지역이라 첫날 찾는데 불편했다.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Rasmus

Stayed 2 nights in Nov 2025
Verified

8/10 Good

YUHSUAN

Stayed 2 nights in May 2025
Verified

8/10 Good

Filip

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jun 2023