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Phoenix Hotel Ha Long

4.0 star property
Guests start each day with breakfast at the on-site restaurant, perfectly positioned in the upscale charm of Bai Chay's vibrant district

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Photo gallery for Phoenix Hotel Ha Long

Front of property - Phoenix Hotel Ha Long (Ha Long)
Reception - Phoenix Hotel Ha Long (Ha Long)
Exclusive Double Room, City View | Room amenity - Phoenix Hotel Ha Long (Ha Long)
Exterior - Phoenix Hotel Ha Long (Ha Long)
Breakfast, lunch and dinner served - Phoenix Hotel Ha Long (Ha Long)
Phoenix Hotel Ha Long welcomes travelers to Bai Chay with genuine hospitality. The property features a cozy bar and a restaurant serving delicious meals all day. Visitors can borrow bikes to explore nearby attractions or use the convenient extended parking options.

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin Room

Minibar, desk, soundproofing, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Room amenity

Deluxe Twin Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Family Room, 3 Bedrooms

Family Room, 3 Bedrooms | Minibar, desk, soundproofing, free WiFi

Family Room, 3 Bedrooms

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom | Room amenity

Deluxe Double Room, 1 Bedroom

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Bai Chay, a neighborhood in Ha Long, is home to Phoenix Hotel Ha Long. The area's natural beauty can be seen at Ha Long Bay and Bai Chay Beach, while Tuan Chau Amphitheater and Quang Ninh Museum are cultural highlights. Sun World Ha Long Park and Dragon Park are also worth visiting. Visit our Ha Long travel guide
Map
So 1 Phan Boi Chau, To 5, Khu 9, Phuong Bai Chay, Ha Long, Quang Ninh, 200000

What's nearby

  • Bai Chay Beach
    Bai Chay Beach
    6 min drive - 2.1 miles
  • Cái Dăm Market
    2 min walk - 0.1 miles
  • Ha Long Night Market
    10 min walk - 0.6 miles
  • Sun Square
    5 min drive - 1.9 miles
  • Halong Marina Bayzone
    7 min drive - 1.9 miles

Getting around

  • Ga Ha Long Station
    6 min drive
  • Haiphong (HPH-Cat Bi)
    49 min drive

Restaurants

  • Ẩm Thực Làng Chài Hạ Long
    4 min walk
  • Orchid Coffee
    9 min walk
  • Madam Mai
    8 min walk
  • Nha Hang Pho Bien
    2 min walk
  • Dạ Coffee
    2 min walk

About this property

Phoenix Hotel Ha Long

Upscale hotel located in Bai Chay
Consider a stay at Phoenix Hotel Ha Long and take advantage of a terrace, dry cleaning/laundry services, and a bar. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-in
  • Luggage storage, concierge services, and scooter rentals
Room features
All guestrooms at Phoenix Hotel Ha Long offer thoughtful touches such as fireplaces and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 25-inch flat-screen TVs with cable channels
  • Wardrobes/closets, fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Fan
  • Fireplace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Phoenix Hotel Ha Long pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Phoenix Hotel Ha Long?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Phoenix Hotel Ha Long?

Check-out is at noon.

Does Phoenix Hotel Ha Long provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Phoenix Hotel Ha Long located?

Located in Bai Chay, this hotel is steps from Ha Long Bay and Cái Dăm Market. Ha Long Night Market and Halong Marina Bayzone are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Phoenix Hotel Ha Long Reviews

6.0

4.0

Cleanliness

10

Amenities

5.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

Reviews

Verified

2/10 Terrible

jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities

Très moyen

Personnel incompétent
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Hung

Liked: Staff & service, amenities, property conditions & facilities
Vị trí cực kỳ trung tâm, xung quanh rất nhiều hàng quán ăn ngon, cơ sở vật chất còn mới; phòng nghỉ sạch sẽ yên tĩnh và thoải mái. Nhân viên cũng rất lịch sự và chu đáo. Chắc chắn tôi sẽ quay lại đây.
Verified

6/10 Okay

Philipp

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2019