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New Star Halong Hotel

Property class: 3

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Consider a stay at New Star Halong Hotel and take advantage of a free roundtrip airport shuttle, dry cleaning/laundry services, and a business center. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located near the beach, New Star Halong Hotel is in Bai Chay, a neighborhood in Bai Chay. Tuan Chau Amphitheater and Quang Ninh Museum are cultural highlights, and travelers looking to shop may want to visit Cái Dăm Market and Ha Long Night Market. Sun World Ha Long Park and Dragon Park are also worth visiting. Visit our Bai Chay travel guide
Map
Cai Dam, Bai Chay, Quang Ninh

What's nearby

  • A sunset over a body of water with a silhouette of a hill and buildings in the background.
    Bai Chay Beach
    11 min drive - 2.3 miles
  • A coastal scene with traditional boats and wooden houses on stilts, surrounded by lush green cliffs.
    Halong Bay Marina
    20 min drive - 5.9 miles
  • Cái Dăm Market
    13 min walk - 0.7 miles
  • Ha Long Night Market
    9 min drive - 1.9 miles
  • Dragon Park
    12 min drive - 2.7 miles

Getting around

  • Ga Ha Long Station
    7 min drive
  • Haiphong (HPH-Cat Bi)
    52 min drive

Restaurants

  • Phúóng Nam
    3 min drive
  • Square Restaurant
    4 min drive
  • Madam Mai
    16 min walk
  • Pho Ga Hanoi
    17 min walk
  • Nha Hang Pho Bien
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle during limited hours at scheduled times
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Karaoke
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property will be closed from August 15 2022 to August 15 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is New Star Halong Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at New Star Halong Hotel?

Check-in begins at 2 PM.

What time is check-out at New Star Halong Hotel?

Check-out is at noon.

Does New Star Halong Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is New Star Halong Hotel located?

Located in Bai Chay, this hotel is within 1 mi (2 km) of Cái Dăm Market and Ha Long Bay. Ha Long Night Market and Halong Marina Bayzone are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

New Star Halong Hotel Reviews

6.6

9.4

Cleanliness

8.0

Location

7.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

Verified review

6/10 Okay

Iris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room very nice and also comfy bad. The only thing is very not good the not speak English and not help u to buy trips or bus like others hotel
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

DONGHYUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 좋네요

솔직히 가격대비 깨끗하였습니다 조식은 별로이네요
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

DONGHYUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Verified traveler

Stayed 1 night in May 2019