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Hermes Cruises

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Photo gallery for Hermes Cruises

A luxurious hotel room with a large bed, a dining table, and a view of a body of water at sunset. - Hermes Cruises (Tuan Chau)
A person taking a selfie in a hot tub with a scenic view of mountains and water. - Hermes Cruises (Tuan Chau)
A rooftop bar with a pool, white railing, and a sunset view. - Hermes Cruises (Tuan Chau)
A woman relaxing in a bathtub filled with rose petals, with a scenic view of a bay and mountains in the background. - Hermes Cruises (Tuan Chau)
A table set for two with a bottle of champagne, glasses, and a name tag on the table. - Hermes Cruises (Tuan Chau)
Luxury
5.0 star property
8.6

Excellent

Floating sanctuary in Ha Long Bay

Sailing through Ha Long Bay, the Hermes cruise offers a full-service spa and multiple pools for ultimate relaxation. Guests enjoy private balcony views with exceptional service that justifies the premium experience. The rooftop terrace and elegant bars create perfect settings for evening unwinding.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, Balcony

A hotel room with a large bed, a desk, a chair, a window with curtains, and a view of a body of water and mountains.

Junior Suite, Balcony

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite, Balcony

A hotel room with a large bed, a nightstand, a lamp, and a window with curtains.

Senior Suite, Balcony

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, Terrace

A modern hotel room with a large bed, a desk, and a view of the sea.

Royal Suite, Terrace

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Private Pool

A luxurious hotel room with a large bed, a dining table, and a view of a body of water at sunset.

Presidential Suite, 1 King Bed, Private Pool

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

A hotel room with a large bed, bedside tables with lamps, a patterned wall, and a view through a window.

Family Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Junior Triple Room

A hotel room with a large bed, a nightstand with a lamp, and a dark wooden door.

Junior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

About the neighborhood

Tuan Chau is home to Hermes Cruises . Halong Bay Marina and Queen Cable Car Ocean Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Halong Marina Bayzone and Ha Long Night Market. Tuan Chau Park and Sun World Ha Long Park are also worth visiting. Take an opportunity to explore the area for water adventures such as fishing. Visit our Tuan Chau travel guide
View more Cruise Ships in Tuan Chau
Map
20 Tuan Chau Harbour, Tuan Chau, Quang Ninh, 200000

What's nearby

  • A boat in a calm river surrounded by steep cliffs.
    Ha Long Bay
    1 min walk - 0.0 miles
  • A coastal scene with traditional boats and wooden houses on stilts, surrounded by lush green cliffs.
    Halong Bay Marina
    35 min drive - 11.1 miles
  • Tuan Chau Park
    16 min walk - 0.9 miles
  • Dolphin Club
    4 min drive - 1.0 mile
  • Tuan Chau Beach
    6 min drive - 1.4 miles

Getting around

  • Ga Ha Long Station
    12 min drive
  • Cat Bi Intl. Airport (HPH)
    47 min drive

Restaurants

  • Bunny’s
    3 min drive
  • Pavilion
  • Pool Bar
    11 min drive
  • Pho Ga Hanoi
    9 min drive
  • Madam Mai
    9 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:00 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 15 indoor pools
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Outdoor pool

Family friendly

  • 15 indoor pools
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • In-room massages
  • Spa open daily

Accessibility

  • No elevator

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • 4G smartphone data speed
  • Air conditioning
  • Computer monitor
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Printer
  • Safe
  • Separate sitting area
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 9:30 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - noon
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by telephone, text message or WhatsApp 72 hours prior to arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does Hermes Cruises have a pool?

Yes, this property has 15 Indoor pools and an outdoor pool.

Is Hermes Cruises pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 15 per night.

What time is check-in at Hermes Cruises ?

Check-in begins at noon. After-hours check-in is not available.

What time is check-out at Hermes Cruises ?

Check-out is at 9:30 AM.

Where is Hermes Cruises located?

This vessel pulls anchor and sets sail from Tuan Chau for at least part of your stay.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hermes Cruises Reviews

8.6

Excellent

8.4

Cleanliness

8.4

Amenities

9.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 9 reviews
Rating 8 - Good. 5 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The boat and staff was fantastic , the waterways were great apart from all the rubbish in the water , bit sad to see
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Room itself was clean, bed very comfortable and an amazing view, however the bathroom needs to be cleaned better. We found some bugs and mould on the grout. Staff were very good, activities were well organised. No sun loungers on the sun deck, which is a shame, as they definitely have the space for some. The food was excellent, fresh and very tasty, however the fact no drinks were included meant we felt slightly ripped off, especially given the prices.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cruise option for Ha Long Bay! This one was on the pricier side when looking at options, but you definitely get what you pay for here! We saw some of the other cruise options from Expedia docked when we boarded and felt VERY relieved we had chosen Hermes. The staff were lovely and very accommodating! Overall Ha Long Bay is a tourist destination so keep expectations open, it’s definitely not like the incredible pictures in advertisements (trash everywhere!)
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely cruise staff was wonderful
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good. If our room can be on the second floor, that’s better. The engine sound was too loud in the first floor.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
The room was beautiful and offered the most stunning view, which we experienced during the entire trip. The staff were friendly, helpful, and always smiling, which created a pleasant atmosphere throughout our stay. Overall, the stay was perfectly fine, though it did not feel particularly exceptional. However, there were a few aspects that could be improved. The quality of the excursions was rather average, and the locations we visited were quite overcrowded with tourists. The meals were acceptable, but the dinner menu felt somewhat mismatched and weird. In addition, the stated schedule was not consistently followed, both by the staff and by some of the guests. This was a bit disappointing, as it affects those who are trying to follow the planned program. It would be helpful if the staff ensured that services were ready at the scheduled times and were more comfortable reminding guests to respect the timetable for the benefit of everyone.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi incrível. Infelizmente ficamos uma noite apenas. Sugiro ficarem duas para aproveitar bem o cruzeiro.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Stayed 1 night in May 2024