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Halong Sapphire Cruise

Property class: 4

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Photo gallery for Halong Sapphire Cruise

A coastal area with boats docked along the shore, surrounded by lush green cliffs. - Halong Sapphire Cruise (Tuan Chau)
A river cruise ship navigating through a series of limestone islands. - Halong Sapphire Cruise (Tuan Chau)
A deck with wicker chairs and a table, overlooking a body of water with boats and a distant cityscape. - Halong Sapphire Cruise (Tuan Chau)
A well-lit dining area with multiple tables set for service, featuring a bar area in the background. - Halong Sapphire Cruise (Tuan Chau)
A modern bathroom with a glass-enclosed shower and a separate toilet. - Halong Sapphire Cruise (Tuan Chau)
Consider a stay at Halong Sapphire Cruise and take advantage of a terrace, a coffee shop/cafe, and laundry facilities. Treat yourself to a massage or other spa services. The on-site local and international cuisine restaurant, Sapphire Bar, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Room options

View all photos for Junior Suite, Balcony (FREE Two-way Transfer Service)

A hotel room with a large bed, a view of the water, a bathroom, and a dining area.

Junior Suite, Balcony (FREE Two-way Transfer Service)

  • Sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Ha Long, Halong Sapphire Cruise is near the beach. Tuan Chau Park and Sun World Ha Long Park are local attractions and those in the mood for shopping can visit Halong Marina Bayzone and Ha Long Night Market. Dragon Park and Typhoon Water Park are also worth visiting. Visit our Tuan Chau travel guide
View more Cruise Ships in Tuan Chau
Map
Gate 26 Tuan Chau Harbour, Tuan Chau, Quang Ninh

What's nearby

  • A coastal scene with traditional boats and wooden houses on stilts, surrounded by lush green cliffs.
    Halong Bay Marina
    35 min drive - 11.1 miles
  • Tuan Chau Park
    17 min walk - 0.9 miles
  • Dolphin Club
    4 min drive - 1.0 mile
  • Tuan Chau Beach
    6 min drive - 1.4 miles
  • Ha Long Night Market
    15 min drive - 5.3 miles

Getting around

  • Ga Ha Long Station
    12 min drive
  • Haiphong (HPH-Cat Bi)
    47 min drive

Restaurants

  • Bunny’s
    3 min drive
  • Valley Beach Club
    14 min drive
  • Pho Ga Hanoi
    9 min drive
  • Magnolia Restaurant
    10 min drive
  • Nhà Hàng Hoa SÆ¡n
    9 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times
  • Cruise terminal shuttle (surcharge)
  • Free ferry terminal shuttle
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (VND 250,000 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Sapphire Bar

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • DVD player

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: noon
Minimum check-in age: 15

Check-out

Check-out before 9:30 AM

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Cruise registration must be completed 2 days in advance. Guests must provide full name, date of birth, nationality, passport number, and visa expiration date for all passengers. Guests who do not register in advance may be denied boarding by the port authority. A valid passport or ID card is required at check-in.
Please be advised that this property is a cruise ship and not a standard hotel.
Embarkation time is 12:15-12:30 at Got Port in Hai Phong. Guests must contact this cruise ship at least 1 day in advance to arrange shuttle bus transfers from Hanoi - Old Quarter to Got Port (VND 115,000 per person, each way). Following the cruise, a shuttle bus will transport guests back to Hanoi.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 1800000 per vehicle (one-way)
  • Self parking fee: VND 250000 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Halong Sapphire Cruise have a pool?

Yes, this property has an outdoor pool.

Is Halong Sapphire Cruise pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for VND 250000 per day.

What time is check-in at Halong Sapphire Cruise?

Check-in start time: 11:30 AM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Halong Sapphire Cruise?

Check-out is at 9:30 AM.

Does Halong Sapphire Cruise provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 1800000 per vehicle applies.

Where is Halong Sapphire Cruise located?

This vessel pulls anchor and sets sail from Ha Long for at least part of your stay.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Halong Sapphire Cruise Reviews

8.8

Excellent

9.0

Cleanliness

10

Location

9.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 17 out of 34 reviews
Rating 8 - Good. 13 out of 34 reviews
Rating 6 - Okay. 3 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

Reviews

Verified review

10/10 Excellent

gayleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Great cruise, staff excellent, food service amazing
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Owen

Liked: Cleanliness, amenities, property conditions & facilities
The room was much bigger than I expected and the staff were extremely warm and welcoming. 🙂
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible staff

The staff was incredible and the food was fabulous.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip with Sapphire cruises was amazing. The staff are so lovely, they provide you with SO much amazing food and the rooms are beautiful. There was nothing that could have improved our experience, a very memorable trip.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Shao-Chin

Liked: Cleanliness, staff & service, property conditions & facilities
Ha Long Bay is beautiful and staff from the cruise are very friendly. It was a good experience
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Gerrit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and staff were amazing! Definitely a must do in Ha Long Bay! Gorgeous views and non-stop food, can not believe we got so much! The staff had small activities planned and everyone on the boat got to know each other. Great time
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

LINDSAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, drinks, service and affordability. Expertly handled tour. Punctual travel schedules. A soul satisfying experience !
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the stuff was very very kind and friendly!!! the ship was awesome and not to big..has the perfect sice for a relaxing and good trip. the food was awesome! everything was really good ..also Thu, our guide was so nice and awesome. thank you
Stayed 2 nights in May 2024
Verified review

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ha Long Sapphire Cruise was fantastic. The staff were lovely, the activities were fun, and we had a great time—special thanks to 'Sorry,' who kept us laughing! However, just a couple of things to make others aware: communication before the cruise was poor. I had trouble getting answers about transfers, which led us to make alternative arrangements. On the day of the cruise, we didn’t know where the meeting point was. I should’ve reached out earlier, but they also should have sent check-in info the day before. After contacting them at 10:30 AM and having to ring them, I finally got the location, and we arrived with just a minute to spare, which wasn’t the best start. We also booked two suites (only rooms left on our dates), but they were quite different. The large bath in the photos was only in one room, while the other had a smaller bath and window. When we asked, we were told the owner only photographed the best room, despite multiple complaints. Luckily, we had both rooms booked, so we could use the bath we preferred. But, If you’re booking a suite, make sure to confirm if you want the larger bath. Other than that, the cruise was well-organized, the food was great, and the staff were wonderful. We highly recommend the 2-night cruise—the second day was an amazing experience, and we enjoyed every moment!
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Bao

Liked: Cleanliness, staff & service, property conditions & facilities
More activities needed
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was really good, staff were friendly, I would have liked a bit more cruising around in the Sapphire.
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend room 408. Whole cruisecwas great
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Thainá

Liked: Cleanliness, staff & service, property conditions & facilities
Gostamos bastante. A equipe de funcionários é fora da curva, ficamos impressionados com a atenção e carinho, principalmente os garçons. Como ponto de mehoria seria o cafe da manha, que tinha muito pouca opção de comida. Tivemos um problema de suporte com o contato responsável pelo transfer, achei muito desorganizado e eu precisava entra em comtato com ele todo tempo pra saber informações.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, amenities
En bra kryssning med fina rum å hjälpsam personal.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Kerstin

Liked: Cleanliness, staff & service, amenities
Wir hatten eine schöne Zeit auf dem Schiff und Luc ist ein toller Guide. Die Zimmer sind komfortabel und das Essen ist sehr gut. Manch andere Schiffe sind moderner und luxuriöser aber das Preis-Leistungs Verhältnis passte für uns auf der Sapphire Cruise.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen crucero

Llegar al crucero fue algo lento pero al llegar alla la atencion del personal es excepcional La comida buena no espectacular si abundante La habitacion buen tamaño aunque las camas algo duras Lo mejor las vistas y la clase de Tai chi al amanecer
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ikke for alle, men sikkert fint for noen

Sikkert en fin reise for sosiale backpackere, med party og karaoke. Desom du heller vil slappe av og nyte utsikten som vi ville, bør du booke et annet cruise.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort en un entorno idílico

El crucero está genial, la comida es exquisita y abundante. Los cocktails son mejorables.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magic Halong Bay

Excellent experience. Sunny was a wonderful host
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing trip!

We did 2 nights which was just the right amount of time- it really was an amazing trip! The boat was just lovely, staff were excellent and the food was top rate. A few things to know - you need to take your own drinking water. You are charged for all drinks incl water and the charges are very high in USD. The itinerary is great, but it’s also very busy. We loved it! And completely accomodating for our Miss 6.
Stayed 2 nights in Sep 2019
Verified review

6/10 Okay

Iris

Liked: Staff & service
Disliked: Property conditions & facilities
The ship was older than it looked on the photos of the website. The stuff was nice to upgrade our room so we had lots of space on the terrace to our selves, but it was at the back of the boat so it was too hot to be there( they need a fan) and near the engine so it was loud most of the time so not much use for the upgrade. The activity was not clear till you get on the ship and they cancelled Thai chi lesson in the morning and the cooking class of 5 minutes is a joke. Only few spoke English, but the stuff were all nice. As I paid bit more than other Cruise, it was little bit disappointing.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and cruise. Free transfer to and from the hotel. Started off with a problem but cruise staff fixed it for me effic
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
I went for two days and one night through Saphire and the following are the pros and cons: PRO: -Good service -Good rooms and jacuzzi in the bathroom - Free activities like swimming and kayaking CONS: -Most of the staff members don’t understand English making it difficult to communicate -The cooking class was a five minute class which seemed repetitive because we made the exact same rice paper rolls for dinner the day before. - drinks are three times expensive as compared to Restraunts in Hanoi and if you get your own alcohol, they charge you for that too. - if you have a liking towards think and tough pillows, you’re ready for a good sleep. - you will be in Vietnam but most of your meals will be western and bland. (They even had unsalted bacon) Overall enjoyed the complete trip because ha long bay is beautiful and waking up to the view is an experience by itself.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NEW CRUISE, great food and friendly staff Never regret to book Sapphire cruise. Free pick up and drop around Hanoi old quarter to cruise by bus ,The room was spacious and comfy. The jaccuzzi was excellent too. There is a good selection of movies to choose from on the TV in the room. I did enjoy activities: kayaking, swimming... and Lots of time to relax by myself, no rushing at all. I love the way they set foods. It's look great and tasty I would recommend this trip on this ship and would love to return myself in the summer.
Stayed 1 night in Jul 2019
Verified review

2/10 Terrible

ekaterina

Liked: Cleanliness
Stayed 1 night in Mar 2026