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Phoenix Hotel

4.0 star property
Guests can soak up the sunshine for relaxation or rejuvenate with therapeutic treatments at this welcoming retreat with poolside amenities

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Photo gallery for Phoenix Hotel

Building design - Phoenix Hotel (Ha Giang)
Breakfast buffet - Phoenix Hotel (Ha Giang)
Breakfast, lunch and dinner served - Phoenix Hotel (Ha Giang)
Lobby - Phoenix Hotel (Ha Giang)
Breakfast, lunch and dinner served - Phoenix Hotel (Ha Giang)
The Phoenix Hotel offers a peaceful escape with a poolside bar, sauna, and steam room. Kids enjoy a playground while parents catch up on news with free newspapers. Helpful staff provides tour and ticket assistance for exploring the area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Single Room

Minibar, in-room safe, individually decorated, laptop workspace

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, individually decorated, laptop workspace

Deluxe Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

Minibar, in-room safe, individually decorated, laptop workspace

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Day use - Phòng Nghỉ Theo Giờ - 150 Phút Trong Ngày

  • Mountain view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite

  • Mountain view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Ha Giang is home to Phoenix Hotel. Ha Giang Km 0 Milestone is a local landmark, and the area's natural beauty can be seen at Waterfall No. 6 and Tay Con Linh. Traveling with kids? Consider Nà Thác Tea House, or check out an event or a game at Ha Giang Stadium. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Ha Giang travel guide
Map
92T, Nguyen Trai street, Ha Giang, Tuyen Quang, 310000

What's nearby

  • Ha Giang Km 0 Milestone
    4 min drive - 1.6 miles
  • Hà Giang Provincial Museum
    5 min drive - 2.1 miles
  • Ha Giang Stadium
    5 min drive - 2.3 miles
  • Waterfall No. 6
    18 min drive - 6.8 miles
  • Nà Thác Tea House
    19 min drive - 7.0 miles

Restaurants

  • Top Of The Loop
    15 min walk
  • Mr. Hung Bar Restaurant
    20 min walk
  • Lofita
    2 min drive
  • Cơm Niêu An Nhiên
    2 min drive
  • Cháo Ấu Tẩu - Quán Hương
    2 min drive

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Phoenix Hotel have a pool?

Yes, this property has a children's pool.

Is Phoenix Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Phoenix Hotel?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Phoenix Hotel?

Check-out is at noon.

Where is Phoenix Hotel located?

This family-friendly Ha Giang hotel is within 2 mi (3 km) of Ha Giang Km 0 Milestone, Hà Giang Provincial Museum, and Mau Temple. Ha Giang Stadium is 2 mi (3.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Phoenix Hotel Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 22 out of 41 reviews
Rating 8 - Good. 13 out of 41 reviews
Rating 6 - Okay. 6 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

Reviews

Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great hotel in vietnam. Service with a smile, room was very clean, bed was very comfy.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Xuan Sang

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean. The staff were courteous. But although breakfast star at 6.30 Am. When we come at 6.30, breakfast was not ready, and most of the food were cold.
Stayed 1 night in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and English speaking staff. The hotel room is nice with a gorgeous view of the Lo River. Definitely take a room with the Riverview. On the downside, the pool is not heated and too cold at least in March. At least when I was here the the sauna is under Repair. Would otherwise recommend.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Big beautiful hotel in Hagiang, comfortable rooms splendid breakfast well worth it, place next door is nice food. Winmart 10 min walk (turn right) . town centre 20 min walk turn right. A regional town not yet touristy like Sapa.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very center. It is easy to get to many famous places in Hanoi. Max and his staffs are kindly and helpful. In there you can book the good tours also. I had good experience and definitely come back this hotel next time. Thanks
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service

Good place for the price!

Half decent place to stay for reasonable price. Overall the hotel is nice and certainly nice for 48 bucks a night. Cleanliness was good. Gets a little noisy at night with the concrete walls in the hallways. Everything echoes people’s voices/doors closing etc. Limited western TV options.. so be it. Great views of the mountains on the back side of the hotel and some good room service options.
room balcony
Stayed 3 nights in Dec 2023
Verified

8/10 Good

mica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 4 days riding a motorcycle around Northern Vietnam this hotel was extremely comfortable. Comfortable bed, never ending hot water, the food was great and the staff were friendly and helpful. My only complaint is that I asked for a sauna & massage, I tried telling the girls i wanted the sauna first but they had no interest in figuring out what i was saying and then my hour long massage only lasted about 40 minutes and was still charged full price. So if i had it to do over I'd stay at same hotel but probably get my massage somewhere else
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

I think we just got unlucky

The hotel was very pretty and it looked very clean. But it was really noisy outside in the evening. I don’t know if it’s usually like this or if we were unlucky but it sounded like someone had a party in the resturant right below the hotel (mby it was a part of the hotel) and the music and the microphones (karaoke I think) were so loud we couldn’t watch a movie in peace or even fall asleep. We were tired and sick and really wanted to fall asleep early but it was impossible because of the noice outside. Luckily it didn’t keep up all night, but it was still pretty annoying trying to fall asleep to someone doing karaoke😭Also we had been told (it was also written down on a piece of paper we got) that the breakfast closed at 9. But when we got down at 8:20 they were cleaning up and there was no food left. The staff was really sorry for the misunderstanding and made up for it by making us some omelettes, fruits and bread etc - which was really nice of them. Even though we was unlucky with how we experienced the stay I think the hotel itself was pretty nice and had lots of potential
Stayed 1 night in May 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good location,
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel in the center on Ha Giang. Staff is very helpful, food in restaurant was good too.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable hotel in Ha Giang. A bit far from shops and restaurants, but their restaurant is fine if you want a quick meal. Pool was closed, disappointing given hot weather.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Angus

Liked: Cleanliness
Disliked: Staff & service
It's not all it's made out to be
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel. I did not expect a lot because Ha Giang is not huge for tourism, and, to be honest, the room rates were not expensive. However, i was delighted to find myself in a lovely hotel, modern, clean, well-maintained. Our room was great, with double aspect windows, a good size, modern bathroom. The buffet breakfast was good with plenty of choices. The staff at reception were very helpful & spoke good English (I did not expect that!) They organised a car & driver for us the following day, so that we could see the beautiful scenery around Ha Giang. Above, all, I will always remember sitting on the lovely terrace at the back of the hotel, enjoying a cold beer! This terrace looks across a lovely river with high karst mountains on the other side. It really is a stunning setting & i am surprised that the hotel doesn't show more pictures of this in it's advertising!! It is not often that a hotel has such a tempting and lovely outlook to offer. So, if anyone reads this and is thinkjng of going to Ha Giang - definitely go there!!! It's a lovely town in a beautiful mountain & riverside setting, with a stunning surrounding area.....and i very much recommend staying at The Phoenix Hotel!!! (I don't usually write so much in a review.....but this horel & place were such a lovely surprise!!
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Knut Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Bodde her i forkant av Ha Giang Loop. Det er ganske lytt på hotellet. God frokost med mye utvalg av lokale retter. Hyggelig og imøtekommende personale.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

insu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ha Giang에 이런 고급스러운 호텔이 있어서 좋았습니다. 아침식사도 깨끗하고 만족스러웠습니다.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Stig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell i Ha Giang

Et fint hotell som vi benyttet da vi ankom med nattbussen før vi skulle på Ha Giang Loop. hotellet er rimelig så det er mye for pengene.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very helpful and always with a smile. Hotel has beautiful view, good room size, clean and very comfortable beds. Good breakfast, good variety and choice. Couple downside, 1) the "pho" is not very good and 2) some of the local tourists are very noisy specially early morning when leaving for their tour.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is modern and clean.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand new hotel

Kind and friendly staff. Try to help in every way they can. Very clean and big room. Great and helpful room service and receptionist.
Stayed 4 nights in Jan 2019
Verified

10/10 Excellent

David

Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Knut Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2026
Verified

8/10 Good

Xuan

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lee

Stayed 1 night in Nov 2025
Verified

10/10 Excellent

John

Stayed 1 night in Mar 2025