See all properties

Novotel Guwahati GS Road Hotel

4.5 star property
Gardens surround this peaceful retreat in Guwahati where travelers can enjoy spa treatments like reflexology and Swedish massage or dine at two restaurants

Choose dates to view prices

Photo gallery for Novotel Guwahati GS Road Hotel

2 restaurants; breakfast, lunch, dinner, and brunch served - Novotel Guwahati GS Road Hotel (Guwahati)
2 restaurants; breakfast, lunch, dinner, and brunch served - Novotel Guwahati GS Road Hotel (Guwahati)
Exterior - Novotel Guwahati GS Road Hotel (Guwahati)
2 restaurants; breakfast, lunch, dinner, and brunch served - Novotel Guwahati GS Road Hotel (Guwahati)
A modern hotel lobby with a reception desk, seating area, and decorative lighting. - Novotel Guwahati GS Road Hotel (Guwahati)
Novotel Guwahati GS Road Hotel offers a tranquil escape in the city center with a garden setting and welcoming coffee shop. Travelers enjoy the rejuvenating spa, local cuisine at two on-site restaurants, and relaxing drinks at the hotel bar.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Suite, 1 Double Bed with Sofa bed

A modern hotel room with a large bed, a walk-in closet, a bathroom with a glass shower enclosure, and a bedside table with a phone and remote controls.

Superior Suite, 1 Double Bed with Sofa bed

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, bedside table, TV, desk, and a bathroom visible through an open door.

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin Room, 2 Twin Beds

Eco-friendly toiletries, hair dryer, slippers, towels

Executive Twin Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds

A hotel room with two beds, a bathroom with a mirror, and a desk with a chair.

Superior Twin Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 Double Bed with Sofa bed, City View

A hotel room with a large bed, a TV, a city view, and a patterned headboard.

Executive Suite, 1 Double Bed with Sofa bed, City View

  • City view
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, City View (Complimentary Cocktail Hours)

A hotel room with a bed, bedside table, TV, desk, and a mirror.

Executive Room, 1 King Bed, City View (Complimentary Cocktail Hours)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds, City View (Complimentary Cocktail Hours)

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Executive Room, 2 Twin Beds, City View (Complimentary Cocktail Hours)

  • City view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, City View

A hotel room with two beds, a bathroom with a mirror, and a desk with a chair.

Superior Room, 2 Twin Beds, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Double Bed, City View

A modern hotel room with a large bed, a seating area, a desk, and a large window offering a city view.

Superior Room, 1 Double Bed, City View

  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Guwahati, Novotel Guwahati GS Road Hotel is in the city center and near a train station. Pan Bazaar and Fancy Bazaar are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Guwahati Zoo and Nehru Park. Looking to enjoy an event or a game while in town? See what's going on at Nehru Stadium. Visit our Guwahati travel guide
Map
Downtown, Dispur, G S Road, Guwahati, Assam, 781006

What's nearby

  • Aurus Mall
    5 min walk - 0.3 miles
  • Guwahati Tea Auction Centre
    16 min walk - 0.9 miles
  • GNRC Hospital Six-Mile Branch
    19 min walk - 1.1 miles
  • Assam Legislative Assembly
    20 min walk - 1.1 miles
  • Rahman Hospitals Pvt. Ltd
    6 min drive - 1.2 miles

Getting around

  • Thakurkuchi Station
    21 min drive
  • Guwahati (GAU-Lokpriya Gopinath Bordoloi Intl.)
    56 min drive

Restaurants

  • Rajdhani Masjid
    20 min walk
  • Cafe Hendrix
    3 min walk
  • Mising Kitchen
    3 min drive
  • The Square
    1 min walk
  • Café Coffee Day
    14 min walk

Similar properties

Rooftop terrace
ARISTA BY AMBITION
Guwahati
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 30 reviews
ARISTA BY AMBITION
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 749 for adults and INR 399 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Bristo
  • Malt
  • The Square

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool

Family friendly

  • High chair
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (6,000 square feet of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • Elevator

More

  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2000 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 749 for adults and INR 399 for children
  • Airport shuttle fee: INR 2500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: INR 2500 (one-way)
  • Rollaway bed fee: INR 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Novotel Guwahati GS Road Hotel have a pool?

Yes, this property has an outdoor pool.

Is Novotel Guwahati GS Road Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Novotel Guwahati GS Road Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Guwahati GS Road Hotel?

Check-out is at noon.

Does Novotel Guwahati GS Road Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 2500 per vehicle applies.

Where is Novotel Guwahati GS Road Hotel located?

Located in the heart of Guwahati, this luxury hotel is 0.8 mi (1.2 km) from Guwahati Tea Auction Centre and within 6 mi (10 km) of Nehru Stadium and Guwahati Zoo. Assam State Museum and Pan Bazaar are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Novotel Guwahati GS Road Hotel Reviews

8.0

Very Good

8.6

Cleanliness

8.0

Location

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 33 out of 77 reviews
Rating 8 - Good. 25 out of 77 reviews
Rating 6 - Okay. 9 out of 77 reviews
Rating 4 - Poor. 6 out of 77 reviews
Rating 2 - Terrible. 4 out of 77 reviews

Reviews

Verified

6/10 Okay

manashi

Liked: Staff & service
We had a nice stay although experienced some hiccups initially including their main restaurant being outside their main bldg was not convenient to steer around with my senior mom. Staff at the front door, buffet restaurant, housekeeping/ cleaning were super helpful. Given a five star expectation was more.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was most welcoming and made my stay pleasurable
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Anil

Liked: Amenities
Hassle free check in Clean roooms Good food
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

AMIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services of the staff were quite good.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Jishnu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Guwahati

Very well-maintained property with very friendly and helpful staff. Highly recommended.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Abhilash

Liked: Cleanliness, staff & service, property conditions & facilities
Kanishka, the night duty manager was great in assisting us with a smooth checkout. He even assisted when the room device were slow and introduced us to Dinku in the travel desk to take us to kamakhya temple as we didn’t know much coming from London. Dinku made sure of taking care of us during our journey to kamakhya and airport while going back to London. Absolutely brilliant set of people who made us love the experience. We’ll come back again and refer our friends too!
Stayed 1 night in Apr 2024
Verified

4/10 Poor

UTPAL

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed in same hotel 2 years again at that time hotel was kept clean and staff were very well trained . This time I am really disappointed because property is not well kept , bathroom grout are having black mold , hallway smells , room floors have stains , room carpet have dust , Ac vent is fill with dust . I also did SPA this time and it was very bad experience as well ! once again untrained staff, not keeping up with the standard , floor of spa is peeling off ...
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Prashanth

Liked: Cleanliness, staff & service
Disliked: Amenities
The restaurant staff is excellent and they made the stay really comfortable. But here are a few problems: I am not sure about the phone numbers of Novotel, Guwahati because people rarely answer it. Especially before traveling to Guwahati, I called the hotel to check on taxi services, and the lasy who answered said a singer had passed away and therefore they don't have taxi services. When I asked, how much would it cost to get there from the airport, she said she will transfer to a senior, and the phone got cut. After which I made innumerable calls, and NO ONE answered. I think it's basic that people answer the phone and give the required information to the people who are coming from other places to Guwahati. The second problem was that after changing two rooms, the air conditioner did not work. There was no cooling and of course no other source of ventilation. The hotel needs to fix it. Baaring this, the restaurant staff was very considerate and helpful. I wouldn't say the same about the reception staff, their interaction is not one of care or concern.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

moyukh

Liked: Cleanliness, property conditions & facilities, room comfort

"Exceptional Experience at Novotel Guwahati

I recently had the pleasure of staying at the Novotel Guwahati, and I can't express enough how exceptional my experience was. From the moment I stepped through the doors, I was met with a combination of outstanding factors that made my stay truly memorable. First and foremost, the food at Novotel Guwahati is nothing short of remarkable. The culinary offerings exceeded my expectations in every way. From a delectable breakfast spread to the mouthwatering dishes at their restaurant, every meal was a delight for the taste buds. The variety of options, quality of ingredients, and the skills of the chefs were truly impressive. It's a food lover's paradise. The hotel's location is also a significant advantage. Situated in a prime area of Guwahati, it provides easy access to key attractions and business centers. Whether you're here for business or leisure, the convenience of exploring the city and experiencing its culture is unparalleled. What truly sets Novotel Guwahati apart, though, is its excellent customer service. The staff goes above and beyond to ensure every guest feels valued and pampered. Their professionalism, friendliness, and readiness to assist with any request is remarkable. From check-in to check-out, I felt like a valued guest, and that made my stay truly enjoyable. In summary, Novotel Guwahati is a gem among hotels. The great food, excellent location, and outstanding customer service make it a top-notch choice for anyone visiting Guwahati.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

HP

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Estela

Disliked: Amenities
It was average. Not the best stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, amenities
Hotel was okay, the restaurant and lobby were very hot. Not a place you would like to be around for a long's periods of time. They need to fix their A/C immediately.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights. Enjoyed every bit of it. Stellar service from Ranoj (Front Desk) and Shruti (Housekeeping).
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Raveeshu Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice value for money

Closely located to most offices/corporates... on main road in Guwahati. nice staff, rooms are very good. value for money.
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Yashu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Western style property and management services
Stayed 2 nights in Nov 2023
Verified

4/10 Poor

KAPIL

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Worst hotel in Guwahati

Hopeless service and staff with Hopeless terms and conditions. I wouls say go for Vivanta if possible but not Novotel
Stayed 2 nights in Oct 2024
Verified

8/10 Good

vishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not value for money
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in took for hours. Rooms were not ready. We came in at 2 had lunch and even at 3.15, were told rooms were getting ready. After this hiccup- it was hunky dory- all smooth.
Stayed 1 night in Dec 2022
Verified

2/10 Terrible

Rakesh

Disliked: Staff & service, room comfort

Most disappointing experience

Extremely disappointing. Nothing was good from courteousness, hospitality, food, service. The wood work also in shabby condition. Had to check out and move to another Hotel after 2 days
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

Verified traveler

Liked: Room comfort

Dissapointed

For the price of this hotel things should have been better. We stayed for 2 nights and were never able to get more than one English language channel on the television. The "engineer" came to our room twice and spoke to someone on his phone, asking us specifically what channels we wanted, one by one, and still we only got BBC World News.... eventually. International hotels in this price range always include a basic English language package to include plenty of news and entertainment. Overall, the quality and standard of this hotel has gone down in the last several years. The Taj Vivanta is almost the same price so we will be staying there on our next visit.
Stayed 2 nights in Mar 2022
Verified

2/10 Terrible

Arnab

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay at a 5- star

My stay at Novotel Guwahati GS Road fell far short of the 5-star standard, with persistent hygiene and maintenance issues that made the experience deeply disappointing. From the moment I arrived, the front lobby carpet was visibly dirty, setting a concerning tone. The reception desk was covered in stains and scratches, hardly befitting a premium hotel. In my initial room, the linens were dirty and stained, and the countertops were similarly marked. After raising the issue, the staff moved me to a different room, which was better overall, but the linens remained a problem—multiple sheets had visible stains despite appearing washed, pointing to a serious lapse in housekeeping. Additionally, the bathroom door in the new room didn’t lock, compromising privacy and adding to the frustration. Resolving these issues took significant time and effort, and we eventually settled for what was provided, but the experience was far from acceptable. The glowing online reviews seem disconnected from reality, raising doubts about their authenticity. This hotel lacks the basic cleanliness and maintenance expected of a 5-star property. I urge future guests to inspect their rooms thoroughly and caution against expecting the luxury promised by the rating. Management must address these issues urgently.
Dirty Countertops
Hair all over
Stayed 1 night in Aug 2025
Verified

8/10 Good

Laxmidhara

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lalremruata

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Oct 2024
Verified

8/10 Good

Shinya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

中心の通り沿いのビジネス向きホテル

全体的にはいい滞在だった。もっともよかったのは朝食のスクランブルエッグ。絶妙の具合でインドで食べた朝食の卵料理でベストだった。部屋は広くて清潔。ベッドの寝心地も上々。 一方で細かい点で不満が少々。部屋のエアコンの調整が効かなかった。ファンスピードを弱にしても強いまま。止めるしかない。チェックインは割と時間がかかった。このクラスのホテルの平均以下の遅さ。エレベーターのボタンの反応の悪さも気になった。
Stayed 1 night in Apr 2024