Is Glacier Bay Lodge pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Glacier Bay Lodge?

Self parking is free at this property.

What time is check-in at Glacier Bay Lodge?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

Does Glacier Bay Lodge provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Glacier Bay Lodge located?

Situated near the bay, this lodge is 0.1 mi (0.1 km) from Glacier Bay Visitor Center and within 12 mi (20 km) of Glacier Bay National Park and Glacier Bay.

10/10 Excellent

Pablo

Jul 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect

The place was excellent! , best option to visit Glacier Bay National Park

Stayed 2 nights in Jul 2025

10/10 Excellent

Nickalos

Aug 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Glacier Bay Lodge is several miles outside of the small town of Gustavus, but the destination of choice for travelers to the area, providing an optimal staging place for trips out to the glacier. We hiked the coast on the forest trails running north and south from the lodge. Both trails are extremely well maintained and gorgeous the whole way through. The staff was more than happy to ensure we knew all of the risks in the area and allow us to borrow bear spray just in case things went sideways. Not convenient if wanting to visit Gustavus, but a problem easily solved with a rental. Otherwise, shuttle service is available to and from the airport without the need to rent a car if you are visiting for the glacier tours.

Stayed 1 night in Jul 2025

8/10 Good

Gregory S

Aug 6, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights at Glacier Bay

It’s a National Park Lodge so it’s basic, as you would expect. It was clean, comfortable and in a location that is remarkable. We stayed here for two nights. After the first night staff came by and asked if we needed anything. How often does that happen in a “high end” hotel?

Stayed 2 nights in Aug 2023

8/10 Good

Desiree

Jul 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the visit

Nice quiet location. Our room was clean and the service overall was decent. The staff is seasonal and not always coordinated. Sometimes the server was excellent other times it was lacking. There is no rash area to gather and play cards or games. The lounge area has couches and is the only place with internet. You can’t sit in the dining area because it’s constantly being turned over for the next meal. It would be nice to have another place to gather especially since it rains frequently. We did find 1 table upstairs with 4 chairs that we cleared off park material so we could play cards. The food was decent, pretty much the same menu everyday so if your coming for more then a night or two be prepared. Breakfast hot items were warm not hot but the selection was decent. There is no bar but you can order alcohol during meal hours or if someone is available when the dining area is closed. The hiking trails are nice and i would recommend the boat trip in Glacier Bay. Overall the stay was good and I would recommend it to others.

Stayed 3 nights in Jul 2024

10/10 Excellent

Patricia

Aug 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was really looking for a vacation where I could unplug, relax, spend time outdoors, and take photos of animals. Glacier Bay was the perfect place to do this, and Glacier Bay Lodge's location in the national park made it a great choice. We spent a week there (August 14-20). I was a little nervous reading the reviews left by others, for no reason. I think a lot of people went early "post" pandemic and the property was likely struggling with supply chain and staffing issues that were happening globally. Other reviewers seem to forget they were going to a national park. - The room had plenty of light, the bathroom fixtures were dated but it was clean and there was a moisture absorber in the closet - important for a rainforest setting. There was no mold, the bedding and room were clean. - Food options were somewhat limited, mostly because we're vegetarians, we packed shelf stable, high-protein snacks to supplement. There is only one restaurant ON property, but that's more than many national parks have. The food was good, the staff altered menu items to create novel options for us. - The staff were friendly and helpful. They shared their favorite hikes, photos & videos they had taken while exploring the park themselves. They were not intrusive but were happy to chat with us and seemed to enjoy working together a great deal. - Transportation was great, even when Alaska Air's tower went down and one transport became 10. The driver also took us to a hike offsite for free.

Stayed 6 nights in Aug 2024

10/10 Excellent

Isaac

Aug 31, 2025

Once in a lifetime trip

Stayed 2 nights in Aug 2025

10/10 Excellent

Sudeshna

Aug 26, 2025

Beaitiful

Stayed 3 nights in Aug 2025

10/10 Excellent

Danette

Jul 6, 2025

Liked: Amenities

I absolutely loved the glacier Bay Lodge. It had an old-school feel to it, like you were going to camp, staying in cabins, and I thought it was so great! Everything was comfortable, the staff was great, and the food delicious. 10 out of 10, would be happy to return.

Stayed 2 nights in Jun 2025

10/10 Excellent

eileen

Jun 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Glacier Bay Lodge was a wonderful stay in a beautiful part of the world! It had everything we needed- rustic charm, friendly people, comfy beds, a restaurant and excellent customer service! They provided shuttle service from and to the airport and ferry and to other places as needed. They also provided several tour options- the Glacier Bay boat tour was excellent! Drawbacks for some people would be no refrigerator in the rooms and no tv in the rooms or main lodge area. However, there are ice buckets in the rooms that restaurant staff will fill up as needed.

Stayed 2 nights in May 2025

8/10 Good

Michelle

Sep 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thank you for everything. Kind folks all around. Much appreciated. Shelly.

Stayed 1 night in Jul 2024

8/10 Good

Deborah

Aug 8, 2024

Liked: Cleanliness

Beautiful Place to visit

Lovely location. Amenities and services are very limited here as it is in the middle of Glavier Bay National Park. Food selection is minimal and expensive, limited hours. No TV in lodge or room and wifi in lodge only.

Stayed 3 nights in Aug 2024

10/10 Excellent

KATHERINE

Jul 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms are beautiful and very peaceful! The trails were lovely to hike on and everyone was very helpful. Would love to visit again!!

Stayed 1 night in Jul 2024

10/10 Excellent

Afroza

Jul 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice staffs.

Stayed 2 nights in Jun 2024

10/10 Excellent

KARLA

Jul 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful lodge in Glacier Bay National Park. Rooms were nicely appointed, had comfortable beds and were in a nice setting.

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Jun 19, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Poorly run lodge

Hotel is in remote place, where food supplies and employees are hard to find. Given that it is run by a major company. They have the skills to work with food suppliers. Besides hamburger, everything else is not available.

Stayed 2 nights in Jun 2024

6/10 Okay

Judy

Jun 17, 2024

Disliked: Amenities

Some of the staff was wonderful but we did have to ask for soap and an extra towel. The breakfast was not very good especially for the price.

Stayed 2 nights in Jun 2024

10/10 Excellent

MAHALAKSHMI

Sep 9, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Amidst rain forest

Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Aug 21, 2021

Liked: Cleanliness, property conditions & facilities

Backcountry access to kayak trips w camping, leave from nearby (1/4-mile) dock for day cruise boat. Guiding services for Glacier Bay available (AMG has interesting multi-days trips). Hotel service and food are a solid 5/10.

Stayed 2 nights in Aug 2021

6/10 Okay

Heather

Aug 3, 2021

Liked: Staff & service, room comfort

Disliked: Cleanliness

The setting is beautiful - and that's the best thing about this property. They do provide a shuttle from the Gustavus airport (how we arrived), but you need to make a reservation (we weren't told this during any of our communications with the property). We were told that "the bus won't leave until all names on the reservation list are checked". The driver left when the bus was full - no names were checked (though I'm sure no one was left behind). Check-in was a bit chaotic. A reception staff member came out to meet the shuttle, gave a brief orientation then handed out room keys. We had to then wait in another line to make a dinner reservation for that evening - the lodge is the only dining option (tried to make one over the phone a couple days earlier but the staff member couldn't get to the reservation book during our call). Nice enough room - comfortable beds, hot water in the shower, toiletries, etc. Room a little cramped - but you're not there to spend time in the room. However, bathroom ceiling had mold and dirt and hair on it! Otherwise room was clean. No wifi in rooms, only lodge - again, you're not here to be connected. Enjoyed a walk along the beach trail before dinner. Dinner - short-staffed dining room (as was everywhere in Alaska this summer), limited menu, pricey for the quality, out of many items on the drink menu (only one beer type available and they would not serve drinks to people before dinner). Staff did the best they could. Breakfast buffet was decent.

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Jul 30, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good lodge within the national park.

Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Jul 13, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The only lodge in glacier Bay Marianas park, free transfer from Alaska flight included

Stayed 1 night in Jul 2021

6/10 Okay

Karin

Jun 18, 2021

Bring food with you!

We heard that the lodge had just opened a few days earlier and that they didn't have enough staff, which could be the reason it was not so great, but we did enjoy the area and location, which made up for it. The room was fine, but the food options were grim. The breakfast was very expensive and less than enjoyable. Then the restaurant was closed until dinner time with no options to buy any food or even get coffee in the lodge. They did have a few snacks at the gift store. If you are checked out of the lodge just waiting for the late-afternoon transfer to the airport, it's advisable to bring some food/drinks from Juneau or wherever.

Stayed 2 nights in Jun 2021

2/10 Terrible

Shawn D

Sep 4, 2014

Disliked: Staff & service

HOTEL BUS LATE TO AIRPORT WE MISSED OUR FLIGHT!

AND THEY WOULD NOT SO MUCH AS CREDIT US FOR ONE NIGHT'S STAY. The Aramark (who manage the lodge) bus service drug their feet getting (slow to leave, many stops) to the airport and we were denied boarding on the last (only?) flight of the day by Alaska Airlines who repeatedly said they told the lodge to get the bus their on time. As a result we spent $420 for a puddle jumper to Junuea. The hotel gen manager "Jeff" would not so much as offer us a credit for our hotel stay. Every time I called (6 times) he kept saying he was seeking credit from Alaska Airlines before he could credit us, where it was clearly the hotel's fault for not getting us to the airport on time. VERY DISAPPOINTED WITH THEIR MANAGEMENT!

6/10 Okay

Darius, Michigan

Aug 8, 2013

Liked: Cleanliness

comfortable hotel

Very close to the beach. Beautiful surroundings. comfortable interiors. Did not have any soap in our room. When called the front desk " I think we ran out" was the response.

6/10 Okay

1stTimeAK, Singapore

Sep 3, 2012

Liked: Cleanliness, staff & service, room comfort

Lodge in the National Park

Good for a two days stay if joining the Boat tour and taking the Alaskan Marine Highway between Juneau and Gustavus.

Glacier Bay Lodge

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