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Sky City Hotel

4.0 star property
Family-friendly hotel with 2 restaurants connected to the convention center in Gurugram

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Photo gallery for Sky City Hotel

Exterior
Banquet hall
Reception
1 bedroom, premium bedding, minibar, in-room safe
Garden

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • Parking available
  • Bar
  • Spa
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Royal Suite

Royal Suite | 1 bedroom, premium bedding, minibar, in-room safe

Royal Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Club Lounge
Refrigerator
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite Room

Floor plan

Premium Suite Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Refrigerator
Smart TV
Renovated in 2021
Fan
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive, Double or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Executive, Double or Twin Room

Highlights

Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Fan
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room with Jacuzzi Tub

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room with Jacuzzi Tub

Highlights

Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Fan
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room with Jacuzzi Tub

Executive Room with Jacuzzi Tub | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room with Jacuzzi Tub

Highlights

Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Fan
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, 1 Queen Bed

Bathroom sink

Deluxe Single Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Fan
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Fan
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room With Jacuzzi Tub

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room With Jacuzzi Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Single Room

  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Suite Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Suite Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Executive Double or Twin Room

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

1 bedroom, premium bedding, minibar, in-room safe

Royal Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Room With Jacuzzi Tub

1 bedroom, premium bedding, minibar, in-room safe

Executive Room With Jacuzzi Tub

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1 OLD JUDICIAL COMPLEX, SECTOR - 15,1, Gurugram, Haryana, 122001

What's nearby

  • Medanta - 2 min drive - 1.6 miles
  • MGF Metropolitan Mall - 5 min drive - 2.9 miles
  • Fortis Memorial Research Institute - 6 min drive - 3.6 miles
  • Artemis Hospital Gurgaon - 6 min drive - 3.1 miles
  • Ambience Mall - 9 min drive - 6.0 miles

Getting around

  • Gurgaon Station - 5 min drive
  • MG Road Station - 6 min drive
  • Indira Gandhi International Airport (DEL) - 33 min drive

Restaurants

  • ‪Civil Lines Amritsari Lassi Wala - ‬1 min walk
  • ‪Rewari Sweeets - ‬10 min walk
  • ‪Tea Lounge - ‬1 min walk
  • ‪Sardar Jalebi Wala - ‬8 min walk
  • ‪Nandan Sweets - ‬2 min walk

About this property

Sky City Hotel

Upscale family-friendly hotel renovated in 2021 and located near Medanta
Located close to Leisure Valley and MGF Metropolitan Mall, Sky City Hotel provides a nightclub, an airport shuttle, and a free daily manager's reception. For some rest and relaxation, visit the steam room or hot tub, and indulge in a deep-tissue massage, a facial, or a manicure/pedicure. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a coffee shop/cafe and a Japanese garden.
Additional perks include:
  • Free valet parking, plus self parking (surcharge)
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Supervised childcare (surcharge), a porter/bellhop, and massage treatment rooms
Room features
All 55 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with jetted tubs and eco-friendly toiletries
  • 40-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, eco-friendly cleaning products, and refrigerators

Languages

English, Hindi, Japanese, Korean, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free valet parking on site
  • Self parking on site (INR 250 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: INR 999 for adults and INR 550 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli
  • Tea service

Restaurants on site

  • City Club DJ Dance Bar
  • Club Tokyo
  • Latitude
  • Taste of Korea

Things to do

  • 24-hour gym
  • Evening entertainment
  • Hot tub
  • Karaoke
  • Nightclub
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (3,294 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • On the bay

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Separate men/women areas in public bath
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (30 inch wide door)
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Raised toilet seat (32 inches high)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Genkan (entryway)
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - April 2021
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 40-inch smart TV with premium digital channels
  • DVD player
  • Netflix
  • Streaming services
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Shared accommodations
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 10:30 AM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:30 PM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of INR 0 at check-out
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1800.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 999 for adults and INR 550 for children
  • Airport shuttle fee: INR 1500 per vehicle (one-way, maximum occupancy 1)
  • Self parking fee: INR 250 per night
  • Rollaway bed fee: INR 1800.0 per night
  • Towels fee: INR 0 (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A selection of fine international spirits and cocktails are served at this property.

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Skycity Hotel Gurugram
Best Western Skycity Gurgaon
Best Western Skycity Hotel
Best Western Skycity Hotel Gurgaon
Skycity Hotel Gurgaon
Skycity Gurgaon
Skycity Hotel Gurugram
Skycity Gurugram
Best Western Sky City Hotel Gurugram
Best Western Sky City Hotel
Best Western Sky City Gurugram
Hotel Best Western Sky City Gurugram
Gurugram Best Western Sky City Hotel
Hotel Best Western Sky City
Best Western Skycity Hotel
Skycity Hotel
Skycity Hotel
SKY CITY HOTEL Hotel
Best Western Sky City
SKY CITY HOTEL Gurugram
Best Western Skycity Hotel
SKY CITY HOTEL Hotel Gurugram
SKY CITY HOTEL Hotel
SKY CITY HOTEL Gurugram
SKY CITY HOTEL Hotel Gurugram

Frequently asked questions

Is Sky City Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sky City Hotel?

Valet parking is free at this property.

What time is check-in at Sky City Hotel?

Check-in start time: 10:30 AM; Check-in end time: anytime.

What time is check-out at Sky City Hotel?

Check-out is at 1:30 PM.

Does Sky City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 1500 per vehicle applies.

Where is Sky City Hotel located?

This family-friendly Gurugram hotel is located near the airport, within 3 mi (5 km) of Medanta and Leisure Valley. MGF Metropolitan Mall and DLF Phase II are also within 6 mi (10 km).

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Sky City Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 25 out of 99 reviews
Rating 8 - Good. 29 out of 99 reviews
Rating 6 - Okay. 19 out of 99 reviews
Rating 4 - Poor. 11 out of 99 reviews
Rating 2 - Terrible. 15 out of 99 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

8.8/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kishan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast ,good WiFi
Stayed 1 night in May 2025

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location is quite convenient as it is near the Delhi airport.Overall they score well in staff hospitality ,room decor and restaurant.the staff is extremely friendly,polite and treated me very well.The rooms are just wow,great interior and spacious.the food was very nice specially the breakfast was well spread.thanks to sky city to make my stay memorable...
Stayed 1 night in May 2025

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent experience at this hotel, and I am thoroughly impressed with the service.The hotel staff went above and beyond to make my stay comfortable and enjoyable. Everyone was incredibly cooperative, friendly, and attentive to my needs, ensuring that I felt welcome and taken care of throughout my time there. The level of professionalism and genuine hospitality displayed by all was outstanding. I highly recommend this hotel to anyone looking for exceptional service and a memorable stay.The food at the restaurant was delicious, offering a variety of options including.
Stayed 1 night in Apr 2025

10/10 Excellent

Mukesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and great place. The room are very comfortable and a really nice size. I would stay hera again because it is a great hotel- and wifi also very good..
Stayed 1 night in Sep 2024
This review was submitted before 2018 and has not been verified.

8/10 Good

Dave

Liked: Cleanliness, property conditions & facilities, room comfort

A great hotel at a great price

For the price this is a great hotel for business travellers.The staff are really friendly and check out was seamless unlike a lot of hotels in the area. I have stayed here 3 times and wouldn't hesitate to go back.

10/10 Excellent

Norah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,most friendly and helpful and staff ever,lovely and great first impression of hotel .Everything about the hotel was exceptional.Food was great and great value for money and service was attentive nad efficient.Room itself was well equipped and comfortable.I was very pleased with my stay.I hope to be back for a longer visit in future.
Stayed 1 night in Mar 2024

10/10 Excellent

Manjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are good , sound sleep, food quality is very delicious. Buffet breakfast and Dinner very lavish. wi fi speed very good staff very polite and professional
Stayed 1 night in Oct 2023

10/10 Excellent

Ashu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay at skycity and I will surely visit this properly again and suggest everyone to visit once as rooms are near and clean with lavish buffet in morning with varieties taste and very helpful staff.wifi working smoothly and enjoy city night club with spa and newly opened saloon.Thanks skycity to make my stay wonderful
Stayed 1 night in May 2024
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay at reasonable price

The hotel was good. It was a pleasant stay. But the foods could have been better. Attendees were happy to serve. Overall a good stay.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

VERY NICE & CLEAN!!!!

AWESOME HOTEL, GOOD SIZE ROOMS & BATHROOM, 4 STAR HOTEL AT VERY GOOD PRICE. EXCELLENT FOOD
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very excellent service at the restaurant and very friendly staff. Got upgraded to an executive room and are going back to stay there again once back in Delhi.
This review was submitted before 2018 and has not been verified.

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Great experience at the hotel. The only thing that could be better is being able to keep a room at a discounted rate through 8pm for those late night international departures.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel fair priced too

We really liked it but we only stayed for one night. We found it clean and staff very friendly. We felt the price was very fair for the amenities it offered. I will stay there again next time and after a few stays I will post again.
This review was submitted before 2018 and has not been verified.

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and convenient

We stayed here for one night only as we had an early flight from Delhi International Airport the next day. The hotel is beautifully maintained and the rooms are very comfortable, and the room service was also prompt and of good quality.

10/10 Excellent

Krishan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What sets sky city apart is its impeccable service.The staff go above and beyond make guests feels welcome and attended too.From room service to the concierge,every interaction was delightful.The food here is great and we enjoyed spa treatments and jaccuzi too ...Wifi speed also nice which helps you to work on projects of office work who need high wifi speed..
Stayed 1 night in Oct 2023
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Bhaskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Experience!

- Part of Best Western (one of the biggest chain of hotels globally) - Professional 4*service, at very good rates (thanks to Expedia) - Cabs available from the hotel (a little expensive though, but safe) - Enjoyed the spa (especially the herbal tea)

10/10 Excellent

Vidula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sky City hotel in Gurgaon exceeded all expectations with its top-notch amenities. From the moment I stepped in, I was greeted with warmth and hospitality. The highlight of my stay was the luxurious jacuzzi, where I could unwind and relax after a long day of exploring the city. The night club added an exciting touch to the evenings, with vibrant music and a lively atmosphere. Additionally, the spa offered a range of rejuvenating treatments, allowing me to indulge in some much-needed pampering. I would highly recommend it to anyone looking for a luxurious and unforgettable stay in Gurgaon.
This review was submitted before 2018 and has not been verified.

8/10 Good

D&R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western Skycity Hotel 1 Old Judicial Complex

great hotel however it is out of way for most point of interest and the metro. its close to the airport though. no free pick up or drop of service unlike some of the hotel in Mumbai.(great money making line for hotel/taxi)

10/10 Excellent

Masashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highlight of my stay, however, was the culinary journey through Japanese cuisine at your restaurant. Each dish was a masterpiece, meticulously crafted to perfection. From the delicate flavors of sashimi to the umami-rich broth of miso soup, every bite was a delight to the senses. The chefs' dedication to authenticity and quality was evident in every dish, and I was thoroughly impressed by the skill and artistry displayed in each presentation. Additionally, the attentive service and warm hospitality of your staff further contributed to the overall enjoyment of my dining experience. Their knowledge and passion for Japanese cuisine added a personal touch to the meal, making it a truly memorable occasion.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Staff & service

The Hotel is not conveniently located

This hotel is new but shows its wear. Most taxis don't know where it is. Good for local business people, but not international travelers.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
The service was terrible both at frony desk and in Restraunt.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

JUDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

KIND AND CONSIDERATE SERVICE!

Although a bit out of the way, this hotel was more than what we expected to find in India. The staff of the hotel and restaurant were cheerful, helpful and always ready to help. The front desk arranged an evening out for us as well as transportation across Delhi so that we could pick up our tour group. They got us a car and driver for a day so that we could see the sites of Delhi, which is impossible to do on your own! We were comfortable, well fed and well looked after and would return if the occasion arose!
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, bad spa advertisement

Their was a $999 spa promotion in the lobby, elevator and the room but when I went to the spa to inquire I was told that it was a promotion from a year ago and the new price is $2300. This is bait and switch at its worse.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel, comfortable, clean, good room service, helpful staff. Surrounding area is the 'real' India. Go for a walk but dont wander too far. Soak up the atmosphere. There are no other tourists around and the locals will be surprised to see you but the streets are busy and full of great photo opportunities! Gurgaon has loads of character. Free airport pick up but you must email them first. Take the hotel address snd phone number with you in case the pickup doesnt arrive. The taxi drivers seem unable to find this place!
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was o.k. The pick up service was not satisfactory. We waited for almost half an hour outside the airport and it was too cold. It was very uncomfortable. Wish you do your pick up service better than that. I will recommend my friends to stay there.