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Shangri-La Guilin

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Garden - Shangri-La Guilin (Guilin)
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Horizon, Room, 1 King Bed, River View | Hypo-allergenic bedding, minibar, in-room safe, desk - Shangri-La Guilin (Guilin)
Indoor pool, seasonal outdoor pool - Shangri-La Guilin (Guilin)
Hypo-allergenic bedding, minibar, in-room safe, desk - Shangri-La Guilin (Guilin)
Luxury
5.0 star property
9.0

Wonderful

Tranquil retreat by the riverbank

Nestled in a serene small town, this luxury hotel offers wildlife encounters, indoor/outdoor pools, and a full-service spa with rejuvenating treatments. Exceptional staff serve delicious local cuisine in the restaurant overlooking a picturesque lake view.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Terrace Mountain View Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Terrace Mountain View Room, 1 King Bed

  • Mountain view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon, Room, 1 King Bed, River View

Horizon, Room, 1 King Bed, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon, Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • River view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, River View

Deluxe Room, 2 Twin Beds, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, River View

  • River view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

  • City view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Terrace Mountain View Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Terrace Mountain View Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon, Room, 2 Twin Beds, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Room, 2 Twin Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon, Room, 2 Twin Beds, City View

Horizon, Room, 2 Twin Beds, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Room, 2 Twin Beds, City View

  • City view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Family Room

Deluxe Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Family Room

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 2 Twin Beds

Executive Suite, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 2 Twin Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Queen Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Queen Suite

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe River-View Queen Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe River-View Queen Room

  • Sleeps 2
  • Free WiFi

Deluxe Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Qixing, a neighborhood in Guilin, Shangri-La Guilin is near a train station and on the riverwalk. Shoppers can check out Wanda Plaza, while everyone can enjoy the natural beauty of Seven Star Park and Riyue Shuangta Cultural Park. Guangxi Normal University and Reed Flute Cave are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Guilin travel guide
Map
111 Huan Cheng Bei Er Lu, Guilin, Guangxi, 541004

What's nearby

  • Li River
    5 min walk - 0.3 miles
  • Two Rivers and Four Lakes Scenic Area
    14 min walk - 0.8 miles
  • Mulong Lake
    19 min walk - 1.0 mile
  • Jingjiang Princes' Palace
    3 min drive - 2.2 miles
  • Guangxi Normal University
    4 min drive - 2.9 miles

Getting around

  • Guilin North Railway Station
    10 min drive
  • Guilin (KWL-Liangjiang Intl.)
    41 min drive

Restaurants

  • Chunji (椿记烧鹅)
    2 min drive
  • 椿记烧鸡
    4 min drive
  • 香宮
    5 min walk
  • KFC
    4 min drive
  • 新郭记油茶
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 141 for adults and CNY 141 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Li Cafe
  • Lobby Lounge
  • Shang Palace
  • U Bar

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On a river

Full-service spa

  • 8 treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (60 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 9 to December 31:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 141 for adults and CNY 141 for children
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

The seasonal pool will be open from June to October
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Shangri-La Guilin have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. One of the pools is closed seasonally each year from October 9 to December 31.

Is Shangri-La Guilin pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Shangri-La Guilin?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Shangri-La Guilin?

Check-out is at noon.

Where is Shangri-La Guilin located?

This family-friendly Guilin hotel is located on the riverwalk, within 3 mi (5 km) of Seven Star Park, Reed Flute Cave and Riyue Shuangta Cultural Park. Guilin University of Electronic Technology and Guangxi Normal University are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shangri-La Guilin Reviews

9.0

Wonderful

9.4

Cleanliness

7.6

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 202 out of 312 reviews
Rating 8 - Good. 75 out of 312 reviews
Rating 6 - Okay. 24 out of 312 reviews
Rating 4 - Poor. 9 out of 312 reviews
Rating 2 - Terrible. 2 out of 312 reviews

Reviews

Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay to explore Guilin
Stayed 1 night in May 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful during the check in and provided info on dinner recommendations
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Hein

Liked: Cleanliness, staff & service, amenities
Large selection of dishes and staff is attentive.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Beverly

Excellent breakfast, lovely property location. Had a comfortable stay.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Hue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, Lily who worked outside was super friendly.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place with very nice view on the lake. provided very nice breakfast at a large sitting area.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

chiew fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable stay

Nice hotel with good breakfast . Quiet and safe
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Yihua

Liked: Cleanliness, amenities
Clean room. Beautiful surroundings.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

T J HART

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were exceptionally good
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Andor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best breakfast buffet I ever had. Thank you!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and no hassle
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Yuet wan

Liked: Cleanliness, staff & service, amenities
The hotel is indeed not new but it is well maintained. The room is indeed quiet, most top floor at 7th floor. Abit of cigarette smell of course. Nevertheless, I could sleep so well as the bed is very comfortable and soundproof is very good. Highly recommended.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Longsheng

Disliked: Cleanliness
The room was generally nice, but unfortunately, I found hair on the bed sheets when I checked in. It made me feel that the cleanliness could be improved. I hope the hotel pays more attention to room hygiene, as the rest of the environment and service were quite good.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Lai Shu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in general are very nice and attentive including front desk, housekeeping, executive lounge as well as the garden lady 万小鳳. All good except Shang Gong where our group dined three or four times but seems understaffed, thus the serving time kept being delayed.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Geisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with our 10 year old son, and a couple friends of us. We booked a Suite for us, and our friends had a Suite too. This is such a beautiful hotel within a small town, surrounded by nature. Our son loved the animals encounter, and the car raising there. The food was so incredible fresh and delicious. We loved their local noodles soup with pork skins... it is something that we will miss. Also, their fruits were all amazing, especially their sweet passion fruits... The staff at this hotel was so welcoming and kind, that we will miss them too. THANK YOU!!
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort

Great staff in a tired facility

We love the Shangri-La brand but were disappointed with several aspects of our visit to Guilin. 1) The pool was closed for maintenance. If we had known ahead of time, we wouldn’t have booked. 2) No bathroom scales. 3) very few outlets and ancient tech support. 4) The facility is showing its age. TV old and small. Staff, however, was superb!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kit Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Hein

Liked: Cleanliness, staff & service, amenities
Great selection of various offerings
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Xia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and service. Nice breakfast with variety of options.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

DUBAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guilin

Best hotel on Guilin
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Jinran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star treatment!

Fabulous stay. Friendly staff!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Richard Hau Yue

Liked: Cleanliness, staff & service, room comfort
Very good
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

melva

Liked: Staff & service, property conditions & facilities, room comfort
Carpet is old looking and need to be clean
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Daiki

Good
Stayed 1 night in Oct 2024