Gran Melia Palacio de Isora

Luxury resort on the beach, with 3 outdoor pools

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Premium bedding, down comforters, minibar, in-room safe

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Parking available
Bar
All inclusive
Pet friendly

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 17 of 17 rooms

32-inch flat-screen TV with satellite channels, TV

Red Level Master Suite 2 Bedrooms Ocean View

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Club Lounge

Refrigerator

Dining table

Partial ocean view
116 sq m
Sleeps 6
1 King Bed and 2 Twin Beds

Deluxe Room Partial Sea View (2+1)

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Down duvet

Sofa bed

Premium bedding

Blackout drapes/curtains

Private bathroom

Partial ocean view
48 sq m
Sleeps 3
1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

Red Level Suite Ocean View

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Club Lounge

Refrigerator

Dining table

Partial ocean view
68 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Deluxe Room (Front Sea View)

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Blackout drapes/curtains

Down duvet

Premium bedding

Private bathroom

Hair dryer

Ocean view
48 sq m
Sleeps 3
1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

Suite

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Refrigerator

Dining table

Flat-screen TV

68 sq m
Sleeps 2
1 King Bed

Two Bedroom Master Suite

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Refrigerator

Dining table

Flat-screen TV

116 sq m
Sleeps 6
1 King Bed, 2 Large Twin Beds and 1 Double Sofa Bed

Suite (2+1)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Refrigerator

Dining table

Flat-screen TV

68 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Deluxe Room (2+1)

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Down duvet

Sofa bed

Premium bedding

Blackout drapes/curtains

Private bathroom

48 sq m
Sleeps 3
1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

Suite (2+2)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Refrigerator

Dining table

Flat-screen TV

68 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Room, Partial Ocean View

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Blackout drapes/curtains

Down duvet

Premium bedding

Private bathroom

Hair dryer

Partial ocean view
48 sq m
Sleeps 3
1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

Deluxe Room

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Blackout drapes/curtains

Down duvet

Premium bedding

Private bathroom

Hair dryer

48 sq m
Sleeps 3
1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

Deluxe Room (Front Sea View 2+1)

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Down duvet

Sofa bed

Premium bedding

Blackout drapes/curtains

Private bathroom

Ocean view
48 sq m
Sleeps 3
1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

Red Level, Suite, Resort View

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Club Lounge

Refrigerator

Dining table

68 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Red Level Suite Ocean View (2+2)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Club Lounge

Refrigerator

Dining table

Partial ocean view
68 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Family Room

Highlights

Furnished balcony or patio

Air conditioning

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Down duvet

Premium bedding

Private bathroom

48 sq m
Sleeps 3
1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

Deluxe Family Room (2+2)

Highlights

Furnished balcony or patio

Air conditioning

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Down duvet

Premium bedding

Private bathroom

48 sq m
Sleeps 4
1 King Bed, 1 Twin Sofa Bed and 1 Twin Bed OR 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Twin Bed

Red Level Master Suite 2 Bedrooms Resort View

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Club Lounge

Refrigerator

Dining table

116 sq m
Sleeps 6
1 King Bed and 2 Twin Beds

Similar properties

Pool
Hot Tub
Breakfast included
Spa

About the neighborhood

Avenida Los Oceanos, s/n, Urb. La Jaquita, Alcalá, Guia de Isora, Tenerife, 38686

What's nearby

Alcala Beach - 7 min walk - 0.4 miles
Arena Beach - 5 min drive - 2.4 miles
Los Gigantes Beach - 8 min drive - 3.8 miles
Abama Golf Course - 8 min drive - 4.9 miles
Los Gigantes Marina - 9 min drive - 4.0 miles

Getting around

Tenerife South Airport (TFS) - 27 min drive

Restaurants

‪Playa de San Juan - ‬4 min drive
‪Pangea - ‬1 min walk
‪Tapas y Mas Tapas - ‬5 min drive
‪Sun Bean - ‬4 min walk
‪Casa Amadeo - ‬4 min drive

About this property

Gran Melia Palacio de Isora

Luxury eco-certified resort near Alcala Beach

Located close to Los Gigantes Marina and Los Gigantes Beach, Gran Melia Palacio de Isora provides 2 poolside bars, a beach bar, and a terrace. Active travelers can enjoy archery, volleyball, and fitness classes at this resort. Indulge in a body treatment, a hot stone massage, and a detox wrap at Spa by Clarins, the onsite spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Pilates classes and yoga classes are offered at the 24-hour gym; Gran Melia Palacio de Isora also has shopping on site, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and an arcade/game room.

You'll also enjoy perks such as:

3 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
Buffet breakfast (surcharge), 2 outdoor tennis courts, and self parking (surcharge)
An electric car charging station, supervised childcare (surcharge), and an elevator
A front-desk safe, a reception hall, and massage treatment rooms
Guest reviews give top marks for the helpful staff

Room features

All 604 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks like air conditioning and bathrobes.

Extra conveniences in all rooms include:

Bidets, free toiletries, and hair dryers
32-inch flat-screen TVs with cable channels
Furnished balconies or patios, wardrobes/closets, and recycling

All inclusive details

All-inclusive room rates at Gran Melia Palacio de Isora are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Premium alcoholic beverages included

In-room minibar (non-alcoholic beverages included)

Land activities

Fitness facilities

Volleyball

Kids club

Lessons/classes/games

Aerobics

Pilates

Yoga

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Self parking on site (EUR 10 per night)

Food and drink

Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 10 for children
2 poolside bars
5 bars/lounges
9 restaurants
A beach bar
A coffee shop/cafe
Snack bar/deli

Restaurants on site

Agave
L´Olio Trattoria & Pizza
Nami Asian Bistro
Oasis Mediterranean
Pangea Food Market

Things to do

2 outdoor tennis courts
24-hour gym
3 outdoor padel courts
3 outdoor pools
Arcade/game room
Archery
Children's pool
Fitness classes
Free children's club
Full-service spa
Pilates classes
Segway rentals/tours
Shopping
Tennis lessons
Volleyball
Waterslide
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's games
Children's pool
Free children's club
Laundry facilities
Lifeguards on site
Snack bar/deli
Supervised activities for children (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

12,917 square feet of conference space
15 meeting rooms
Business center

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
On the beach
On the boardwalk/promenade
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

12 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Sauna
Spa open daily
Sports massages
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (51 inch wide door)
Tile flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant

4 buildings
5 floors
Ballroom
Banquet hall
Built in 2008
Lifeguards
Mediterranean architecture
Reception hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Premium bedding

Bathroom

Bathrobes
Bidet
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

32-inch flat-screen TV with cable/satellite channels

Food and drink

Limited room service
Minibar

Air conditioning
Iron/ironing board on request
Laptop-compatible safe
Phone
Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 80 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately EUR 25 for adults and EUR 10 for children
Self parking fee: EUR 10 per night
Pet fee: EUR 80 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Guests under 16 years old are not allowed in the fitness facility

Guests under 16 years old are not allowed in the spa

Property is also known as

Gran Melia Palacio

Gran Melia Palacio Hotel

Gran Melia Palacio Hotel Isora

Gran Melia Palacio Isora

Gran Melia Guia De Isora

Gran Melia Palacio De Isora Hotel Alcala

Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife

Palacio De Isora Gran Melia

Gran Meliá Palacio Isora Hotel Guia de Isora

Gran Meliá Palacio Isora Hotel

Gran Meliá Palacio Isora Guia de Isora

Gran Meliá Palacio Isora

RedLevel At Gran Melia Palacio De Isora Guia Tenerife

Gran Melia Palacio de Isora

Gran Meliá Palacio Isora Resort Guia de Isora

Gran Meliá Palacio Isora Resort

Gran Meliá Palacio de Isora

Gran Melia Palacio de Isora Resort

Gran Melia Palacio de Isora Guia de Isora

Gran Melia Palacio de Isora Resort Guia de Isora

Frequently asked questions

Does Gran Melia Palacio de Isora have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Gran Melia Palacio de Isora pet-friendly?

Yes, this resort allows dogs (limit 2 total). There's a fee of EUR 80 per pet, per day. Service animals are exempt from fees.

How much is parking at Gran Melia Palacio de Isora?

Self parking is available for EUR 10 per night.

What time is check-in at Gran Melia Palacio de Isora?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Gran Melia Palacio de Isora?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Gran Melia Palacio de Isora?

Some rate plans available at this property are all-inclusive.

Where is Gran Melia Palacio de Isora located?

Located in Guia de Isora, this beachfront resort is on the boardwalk/promenade, 0.4 mi (0.6 km) from Alcala Beach, and within 6 mi (10 km) of Los Gigantes Marina and Los Gigantes Beach.

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Gran Melia Palacio de Isora Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10

Excellent service and amenities. Beautiful property. Very friendly staff.

Stayed 7 nights in Mar 2025

10/10

Anytime we feel like at home , with all the amenities always available

Stayed 6 nights in Dec 2024

10/10

A return trip to a beautiful hotel, food is amazing and location for me to enjoy the peace and lovely scenic walks is great! I enjoyed the varied sports programme with excellent Pilates and yoga sessions daily ! The staff were all so friendly and welcoming making it a very enjoyable week in the sun for me

Stayed 7 nights in Jan 2025

10/10

really nice and peaceful place

Stayed 2 nights in Jun 2024

10/10

Very friendly staff, exceptional pool, beach is a fine minute walk away, rooms are very spacious and nicely decorated

Stayed 7 nights in Sep 2024

10/10

We loved this hotel, the pool is beautiful and just the prefect place to relax.

Stayed 3 nights in May 2024

8/10

2nd year and still our preferred destination during the Winter. Only difference from last year was the Agave restaurant. Was fantastic in 2024, but the new 2025 menu was not up to Agave standard. Warm dishes served cold while the wines where hot. Already looking forward to come back to our favorite Meliá resort next year👍👌

Stayed 7 nights in Jan 2025

10/10

Very friendly staff. Pools are amazing. Breakfast was great

Stayed 9 nights in Aug 2024

10/10

Amazing hotel. Incredible pools and views. Would recommend. The heated family pool was very cold, but after guests raised their concerns it was eventually resolved. The staff did their best to support us and accommodate us. Can’t thank them enough for helping to make it special.

Stayed 5 nights in Dec 2024

10/10

I have just returned from a 5 night winter break here. I have travelled extensively but this hotel is up there with some of the best i have stayed in, certainly in Europe. The staff were all extremely polite friendly and professional. The pools and grounds were beautiful, but the town outside tge horel was very limited. We decided to upgrade to all inclusive on arrival which i would recommend due to the local town being limited for dining options. The dining on offer at the hotel was absolutely great and i couldnt fault it at all. The roon was spacious and clean but a little tired looking. I would have expected more minibqr items to be included with AI. The hitel is expensive but tge quality was spot on. We had the most relaxing lovely holiday

Stayed 5 nights in Jan 2025

10/10

Excellent hotel. Friendly staff and top facilities with large outdoor infinity pool. Excellent food and wide eating options as well.

Stayed 4 nights in Nov 2023

4/10

Stay clear - it all looks amazing from the outside and also the inside but the food in all restaurants is inedible - frozen / not fresh / awful awful food - my family didn’t eat all week we survived on crisps and chocolate bars and just about the breakfast was ok. Definitely not a 5 star hotel - if you have heard the saying champagne lifestyle lemonade pockets then this sums up the gran Melia.

Stayed 3 nights in Dec 2024

10/10

Pool-Service would be nice.

Stayed 9 nights in Sep 2024

10/10

An extremely well run large hotel with service minded staff and nice entertainment in the evenings.

Stayed 3 nights in Jan 2024

10/10

Brilliant place wish we had more time. Very clean and the surroundings are breath taking.

Stayed 2 nights in Mar 2024

10/10

The place looks fabulous

Stayed 3 nights in Nov 2023

10/10

Really first class. Wonderful and helpful staff with great facilities in a beautiful hotel. My only complaint is that I found it almost impossible to book the hotel restaurants. And some great local beaches nearby.

Stayed 5 nights in Apr 2024

10/10

Our favourite hotel in Tenerife, this was our third time here. They have kept their standards high all the time. Excellent range of restaurants. Besutiful property and location.

Stayed 4 nights in Feb 2024

6/10

The food was very average at best - except the nachos which were good! even the non buffet restaurants were average rather than amazing. Food was very bland. Staff were ok some lovely but most just doing their job. Often a wait to be seated Sustainability was not really featured as a priority which I would expect of any 4 star hotel in 2025. On the last night we found 2 huge cockroaches in our room- the response was to blame the near by banana plantation! We got a second room to sleep in but we had to suggest that… No compensation was offered. The music was awful The sun loungers were old and super basic with no lower angle as an option so seated or flat. The service around the adult pool was patchy On the up side it is aesthetically beautiful the spa was nice, and the weather was beautiful.

Stayed 5 nights in Jan 2025

10/10

Amazing

Stayed 3 nights in Apr 2024

8/10

Accommodation, housekeeping and staff were good as were the facilities. On the down-side, the specialty restaurants were difficult (if not impossible) to book and the additional snack sessions didn't exist

Stayed 8 nights in Sep 2023

8/10

A lovely resort but if you did want to eat in the non-buffet restaurants in the evening it is challenging to book! However there are some really lovely local restaurants serving delicious food in the town - just a short walk away. It is surprising that a 5 star resort doesn’t offer complimentary water for guests in the room. Or offer water fountains around the resort to ensure that guests stay hydrated. However the resort is lovely.

Stayed 5 nights in May 2024

10/10

Another lovely stay in Gran Melia. A welcome drink was offered on arrival which was greatly appreciated after a long day of travelling. We enjoyed a fabulous breakfast every morning in the beautiful plaza. We were made feel very welcome by all hotel staff. Every visit we enjoy the evening entertainment. Room has everthing you need and very comfortable bed. The only negative - please consider mattress toppers/pads for the sun loungers as they are not very comfortable!

Stayed 5 nights in Jan 2024

6/10

Amazing property all around , didn’t like that some stuff said they don’t speak English but left a plate of food on my table as we where getting our food..

Stayed 6 nights in Nov 2022

8/10

Very quiet room. Hated the long walk to my room, but that is the room i chose.

Stayed 7 nights in Sep 2022

Gran Melia Palacio de Isora

Choose dates to view prices

Photo gallery for Gran Melia Palacio de Isora

Reviews

Popular amenities

Room options

View all photos for Red Level Master Suite 2 Bedrooms Ocean View

Red Level Master Suite 2 Bedrooms Ocean View

Highlights

View all photos for Deluxe Room Partial Sea View (2+1)

Deluxe Room Partial Sea View (2+1)

Highlights

View all photos for Red Level Suite Ocean View

Red Level Suite Ocean View

Highlights

View all photos for Deluxe Room (Front Sea View)

Deluxe Room (Front Sea View)

Highlights

View all photos for Suite

Suite

Highlights

View all photos for Two Bedroom Master Suite

Two Bedroom Master Suite

Highlights

View all photos for Suite (2+1)

Suite (2+1)

Highlights

View all photos for Deluxe Room (2+1)

Deluxe Room (2+1)

Highlights

View all photos for Suite (2+2)

Suite (2+2)

Highlights

View all photos for Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View

Highlights

View all photos for Deluxe Room

Deluxe Room

Highlights

View all photos for Deluxe Room (Front Sea View 2+1)

Deluxe Room (Front Sea View 2+1)

Highlights

View all photos for Red Level, Suite, Resort View

Red Level, Suite, Resort View

Highlights

View all photos for Red Level Suite Ocean View (2+2)

Red Level Suite Ocean View (2+2)

Highlights

View all photos for Deluxe Family Room

Deluxe Family Room

Highlights

View all photos for Deluxe Family Room (2+2)

Deluxe Family Room (2+2)

Highlights

View all photos for Red Level Master Suite 2 Bedrooms Resort View

Red Level Master Suite 2 Bedrooms Resort View

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Gran Melia Palacio de Isora

All inclusive details

Gratuities and taxes

Food and beverages

Land activities

Lessons/classes/games

Entertainment

Awards and affiliations

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do