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Best Western Hotel de la Cite & Spa

Property class: 3

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Photo gallery for Best Western Hotel de la Cite & Spa

A modern reception area with a wooden desk, wicker chairs, and a large window providing natural light. - Best Western Hotel de la Cite & Spa (Guérande)
A modern spa area with a hot tub, steps leading up to it, and a green wall with plants. - Best Western Hotel de la Cite & Spa (Guérande)
A modern interior with a sofa, wicker chair, and a large potted plant. - Best Western Hotel de la Cite & Spa (Guérande)
A spacious room with a large window, a wooden table with chairs, and a bookshelf with decorative items. - Best Western Hotel de la Cite & Spa (Guérande)
A breakfast buffet with various food items and beverages. - Best Western Hotel de la Cite & Spa (Guérande)
Located close to The Ramparts of Guérande and Terre De Sel, Best Western Hotel de la Cite & Spa provides a terrace, a garden, and a library. Treat yourself to a body scrub, a body wrap, or a massage at Spa de l'or blanc, the onsite spa. In addition to a bar and conference space, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room, 1 King Bed, Non Smoking

A neatly made bed with white linens, two wall-mounted light fixtures, and two framed artworks above the bed.

Classic Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View

A modern hotel room with a large bed, a nightstand, a chair, and a view of the outdoors through sheer curtains.

Superior Room, 1 King Bed, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Sofabed)

A hotel room with two beds, a desk, and a chair.

Family Room, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Guérande, Best Western Hotel de la Cite & Spa is in the city center. The area's natural beauty can be seen at Terre De Sel and La Baule Beach, while Le Grand Blockhaus and Escal'Atlantic are cultural highlights. The Ramparts of Guérande and Atlantia - Le Palais des Congres de La Baule are two other places to visit that come recommended. With water skiing and windsurfing nearby, you'll find plenty of adventures in the water. Visit our Guérande travel guide
Map
2, place Dolgellau, Guérande, Loire-Atlantique, 44350

What's nearby

  • A person walking across a series of water-filled terraced fields.
    Medieval City of Guérande
    11 min walk - 0.6 miles
  • A coastal cityscape with a long sandy beach, a clear blue sea, and a row of modern buildings along the shore.
    La Baule Beach
    7 min drive - 4.1 miles
  • The Ramparts of Guérande
    11 min walk - 0.6 miles
  • Collegiate Church of Saint-Aubin
    14 min walk - 0.8 miles
  • Atlantia - Le Palais des Congres de La Baule
    7 min drive - 5.0 miles

Getting around

  • Le Pouliguen Station
    7 min drive
  • Nantes - Atlantique Airport (NTE)
    56 min drive

Restaurants

  • La Salorge
    5 min drive
  • Brasserie du Centre
    16 min walk
  • Hot Wok
    6 min drive
  • McDonald's
    5 min drive
  • Chez Lucien
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 10 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Books
  • Full-service spa
  • Games
  • Library
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Fenced pool
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 2,153 square feet of conference space
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 on-site accessible parking spaces
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.87 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night
  • Spa fee: EUR 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to September 30
Pool access available from 10:00 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Best Western Hotel de la Cite & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–9:30 PM.

Is Best Western Hotel de la Cite & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Hotel de la Cite & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Hotel de la Cite & Spa?

Check-out is at 11:00 AM.

Where is Best Western Hotel de la Cite & Spa located?

This family-friendly Guérande hotel is located in the business district, within 3 mi (5 km) of The Ramparts of Guérande and Terre De Sel. Atlantia - Le Palais des Congres de La Baule and La Baule Beach are also within 6 mi (10 km).

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Reviews

Best Western Hotel de la Cite & Spa Reviews

8.6

Excellent

9.0

Cleanliness

7.6

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 215 out of 441 reviews
Rating 8 - Good. 158 out of 441 reviews
Rating 6 - Okay. 43 out of 441 reviews
Rating 4 - Poor. 18 out of 441 reviews
Rating 2 - Terrible. 7 out of 441 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, quiet area , friendly staff, EV fast charger (not tied to hotel) available
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel and a great base for visiting the area
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel within walking distance of Guerende
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable property and walking distance to the medieval city.
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice crew, clean property.
Stayed 5 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly place close to La Baule :)
Stayed 4 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip to Guerande

Modern hotel close to the centre of the old town. Convenient for visiting the region. Good sized rooms and excellent air conditioning. Would stay here again.
Stayed 3 nights in Jul 2022
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
The room was fine. The shower walls had significant mildew.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
As a spa hotel there was nothing or no one to explain what was on offer
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la chambre est propre, spacieuse, le petit déjeuner buffet est varié et à volonté, la piscine très bien mais seulement quelques sièges. Le personnel très aimable. j'aurais préféré une cafetière nespresso plutôt qu'un stick de café comme dans de nombreuses chambre surtout que j'avais choisi la chambre d'un prix supérieur.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre propre, personnel sympa.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accueil du personnel est parfait. L'hôtel est bien placé et propre. Séjour de deux jours
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accès facile. Très bon accueil. Chambres, très propre et très sympa. Le petit déjeuner est top. Merci pour tout et à très vite.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Réservation effectuée par erreur sur une mauvaise date. J'ai contacté l'hôtel immédiatement après le paiement. L'hôtel m'a indiqué devoir passer par Hotels.com, tandis que Hotels.com m'a indiqué que l'accord de l'hôtel était nécessaire. Au final, malgré une erreur signalée dans les minutes suivant la réservation, aucune solution n'a été trouvée et aucun geste commercial n'a été accordé. Décevant.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Prima hotel op loopafstand van het oude centrum
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à dire. Excellent hôtel. Très propre. Parking très grand. Zone très calme. Literie très confortable Chambre très grande et bien insonorisé Salle de bain grande et propre Hôtel très bien entretenu Petit déjeuner excellent qualitatif et copieux avec des produits de qualité
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Beheizter Pool und, für französische Verhältnisse, reichhaltiges Frühstücksbuffet.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Top merci beaucoup
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Chambre sans soucis, bon accueil
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Chambre nickel, personnel très gentil !
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel à l’écoute
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Je suis venue plusieurs fois dans cet hôtel et c'est toujours un séjour agréable. Le personnel est sympathique, la chambre est spacieuse et agréable. Le petit déjeuner est varié et complet. Petit plus : possibilité d'aller au spa pour se détendre et réserver un soin en amont.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour hôtel propre et moderne j’y retournerai dès que possible
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel, très belle chambre, très bel accueil et très confortable, chambre très agréable le petit déjeuner, je ne sais pas, je l’ai pas pris, je recommande
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness
Chambre propre mais quelconque. Peinture wc toute éclaté, idem salle de bains. Accès Spa payant. Pas de frigo, au bord d une route passante. Ça va pour une nuit mais pas plus.
Stayed 2 nights in Sep 2025