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Sheraton Guayaquil Hotel

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Guayaquil

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Photo gallery for Sheraton Guayaquil Hotel

Lobby
Junior Suite, 1 King Bed | Down comforters, minibar, in-room safe, desk
Meeting facility
Lobby
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Down comforters, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
Minibar
  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Down comforters, minibar, in-room safe, desk

Club Room, 2 Double Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
Minibar
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
Minibar
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Classic Room, 2 Double Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
Minibar
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Smoking

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Classic Room, 1 King Bed, Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
Minibar
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av. Constitucion, Plaza del Sol, Frente al Mall del Sol, Guayaquil, Guayas, 99999

What's nearby

  • Mall del Sol Shopping Center - 1 min walk - 0.0 miles
  • Guayaquil Convention Center - 7 min walk - 0.4 miles
  • San Marino Mall - 2 min drive - 1.2 miles
  • City Mall - 3 min drive - 1.7 miles
  • Malecon 2000 - 7 min drive - 2.9 miles

Getting around

  • Duran Train Station - 13 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 3 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Le Croissant Omni Hospital - ‬5 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪Noe Sushi Bar - ‬2 min walk
  • ‪Cajún - ‬2 min walk

About this property

Sheraton Guayaquil Hotel

Luxury hotel located in Simón Bolívar
A free roundtrip airport shuttle, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Sheraton Guayaquil Hotel. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a massage. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Regional cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also find perks like:
  • Swimming pool with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and an outdoor pool
  • Smoke-free premises, tour/ticket assistance, and laundry services
  • Guest reviews give top marks for the helpful staff
Room features
All 139 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like late night room service and free WiFi.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; reservations required
  • 24-hour free roundtrip airport shuttle on request
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 19 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafe Bar
  • Cooks
  • La Fuente

Things to do

  • 2 hot tubs
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 36.60 per pet, per stay
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 36.6 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19 per person
  • Pet fee: USD 36.60 per pet, per stay
  • Rollaway bed fee: USD 36.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Guayaquil Hotel Sheraton
Guayaquil Sheraton
Hotel Sheraton Guayaquil
Sheraton Guayaquil
Sheraton Guayaquil Hotel
Sheraton Hotel Guayaquil
Four Points Guayaquil
Guayaquil Four Points
Sheraton Guayaquil Hotel Hotel
Sheraton Guayaquil Hotel Guayaquil
Sheraton Guayaquil Hotel Hotel Guayaquil

Frequently asked questions

Does Sheraton Guayaquil Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

Is Sheraton Guayaquil Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 36.60 per pet, per stay.

How much is parking at Sheraton Guayaquil Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Sheraton Guayaquil Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Sheraton Guayaquil Hotel?

Check-out is at noon.

Does Sheraton Guayaquil Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Sheraton Guayaquil Hotel located?

Located in Simón Bolívar, this luxury hotel is steps from Mall del Sol Shopping Center, Plaza del Sol, and Consorcio Nobis. Antonio Neumane Park and Guayaquil Convention Center are also within 15 minutes.

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Sheraton Guayaquil Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 348 out of 546 reviews
Rating 8 - Good. 130 out of 546 reviews
Rating 6 - Okay. 32 out of 546 reviews
Rating 4 - Poor. 18 out of 546 reviews
Rating 2 - Terrible. 18 out of 546 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eliana

Liked: Cleanliness, amenities, property conditions & facilities
I love that the property is clean, and you can walk to the Mall of the Sol, which is safe and offers a nice spa, pool, and Jacuzzi.
Stayed 1 night in May 2025

10/10 Excellent

Letys Mariang Ellefson

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed staying at the Sheraton! The staff is super friendly and kind. The room super clean and the bed very comfortable.
Stayed 6 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Staff & service, property conditions & facilities
It was close to everything. A mall is just across the Hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

MILLER A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great no complaints at all
Stayed 1 night in Mar 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was really good
Stayed 1 night in Dec 2024

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the night I stayed in the Hotel. Was very welcoming and the staff very kind people.
Stayed 1 night in Dec 2024

10/10 Excellent

Huldeni R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and service was great. The staff is quite friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Close to the airport, clean, good food, close to shopping mall, good service
Stayed 2 nights in Nov 2024

10/10 Excellent

Armiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and bed super comfy!
Stayed 1 night in Jul 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. I would definitely go back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you everyone and Lorena! Excellent customer services and kindness.
Stayed 1 night in Mar 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet and staff were wonderful.
Stayed 1 night in Dec 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and super friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near airport and across from mall. Delicious breakfast, spacious room, and friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and safe
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
It was the best!! The staff was amazing!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Very friendly staff they remembered me from prior stays...
Stayed 1 night in Dec 2023

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly on arrival, felt very welcomed.
Stayed 1 night in Aug 2023

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Nov 2024

10/10 Excellent

Guisela

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and the hotel was beautiful. It had great amenities and the shopping mall being in walking distance was a plus.
Stayed 2 nights in Feb 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms r great , staff very helpful, great to have airport shuttle , very happy to recommend this hotel and it's services
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful, friendly staff. Breakfast is quite good. Our room was comfortable, clean, and had a city view.
Stayed 1 night in Jul 2024

10/10 Excellent

LINDA

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Great breakfast to go & so easy to access an early morning flight.