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Sheraton Guayaquil Hotel

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Guayaquil

Choose dates to view prices

Photo gallery for Sheraton Guayaquil Hotel

2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Meeting facility
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Meeting facility
Lobby
The Sheraton Guayaquil Hotel offers a tranquil escape with two spa tubs and a welcoming coffee shop. Guests enjoy regional cuisine, reliable in-room WiFi, and a pool area with sun loungers and umbrellas. Visitors consistently praise the attentive, helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Pet friendly

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Deluxe Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down comforters, minibar, in-room safe, desk

Room, 2 Double Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mobility Accessible, Bathtub

Down comforters, minibar, in-room safe, desk

Room, 2 Double Beds, Mobility Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Down comforters, minibar, in-room safe, desk

Superior Room, 2 Double Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Down comforters, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
Av. Constitucion, Plaza del Sol, Frente al Mall del Sol, Guayaquil, Guayas, 99999

What's nearby

  • Mall del Sol Shopping Center - 1 min walk - 0.0 miles
  • Guayaquil Convention Center - 7 min walk - 0.4 miles
  • San Marino Mall - 2 min drive - 1.2 miles
  • City Mall - 3 min drive - 1.7 miles
  • Malecon 2000 - 7 min drive - 2.9 miles

Getting around

  • Duran Train Station - 13 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 3 min drive

Restaurants

  • ‪Sports Planet - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Todo Tipico - ‬2 min walk
  • ‪Casa Res Steak House - ‬3 min walk
  • ‪Noe Sushi Bar - ‬2 min walk

About this property

Sheraton Guayaquil Hotel

Luxury hotel located in Simón Bolívar
A free roundtrip airport shuttle, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Sheraton Guayaquil Hotel. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a massage. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Regional cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also find perks like:
  • Swimming pool along with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and an outdoor pool
  • ATM/banking services, a front-desk safe, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 139 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like late night room service and free WiFi.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

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  • Free WiFi
9.0 out of 10, Wonderful, 1,004 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; reservations required
  • 24-hour free roundtrip airport shuttle on request
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 19 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafe Bar
  • Cooks
  • La Fuente

Things to do

  • 2 hot tubs
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 36.60 per pet, per stay
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 36.6 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19 per person
  • Pet fee: USD 36.60 per pet, per stay
  • Rollaway bed fee: USD 36.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Guayaquil Hotel Sheraton
Guayaquil Sheraton
Hotel Sheraton Guayaquil
Sheraton Guayaquil
Sheraton Guayaquil Hotel
Sheraton Hotel Guayaquil
Four Points Guayaquil
Guayaquil Four Points
Sheraton Guayaquil Hotel Hotel
Sheraton Guayaquil Hotel Guayaquil
Sheraton Guayaquil Hotel Hotel Guayaquil

Frequently asked questions

Does Sheraton Guayaquil Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

Is Sheraton Guayaquil Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 36.60 per pet, per stay. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sheraton Guayaquil Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Sheraton Guayaquil Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Sheraton Guayaquil Hotel?

Check-out is at noon.

Does Sheraton Guayaquil Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Sheraton Guayaquil Hotel located?

Located in Simón Bolívar, this luxury hotel is steps from Mall del Sol Shopping Center, Plaza del Sol, and Consorcio Nobis. Antonio Neumane Park and Guayaquil Convention Center are also within 15 minutes.

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Reviews

Sheraton Guayaquil Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 380 out of 594 reviews
Rating 8 - Good. 137 out of 594 reviews
Rating 6 - Okay. 37 out of 594 reviews
Rating 4 - Poor. 20 out of 594 reviews
Rating 2 - Terrible. 20 out of 594 reviews

Reviews

10/10 Excellent

Nalinie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from the staff and just seven minutes away from the airport.
Stayed 2 nights in Jul 2025

10/10 Excellent

ROXANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located so close to the airport and in front of very nice mall.
Stayed 1 night in Jun 2025

10/10 Excellent

MILTON G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very clean and inviting atmosphere
Stayed 7 nights in Jun 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is Amazing super friendly and breakfast is awesome. 10 starts.. I recommended the Sheraton in Guayaquil over any other Hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Shirish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was very slow, otherwise property is really good, location is very good, mall is just across the street & has a walkway connected with the mall.
Stayed 1 night in Aug 2025

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the night I stayed in the Hotel. Was very welcoming and the staff very kind people.
Stayed 1 night in Dec 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in May 2025

10/10 Excellent

Willem

Liked: Cleanliness, amenities, property conditions & facilities
Ery good
Stayed 2 nights in Jun 2025

10/10 Excellent

Kyla

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service. Felt safe. Mall is very convienent.
Stayed 3 nights in Jun 2025

10/10 Excellent

Armiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and bed super comfy!
Stayed 1 night in Jul 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Close to the airport, clean, good food, close to shopping mall, good service
Stayed 2 nights in Nov 2024

10/10 Excellent

Guisela

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and the hotel was beautiful. It had great amenities and the shopping mall being in walking distance was a plus.
Stayed 2 nights in Feb 2024

10/10 Excellent

LINDA

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Great breakfast to go & so easy to access an early morning flight.

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. I would definitely go back.
Stayed 3 nights in Mar 2025

8/10 Good

Donna

Liked: Staff & service, amenities, property conditions & facilities
The bed was comfortable and the service attentive.
Stayed 1 night in May 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful, friendly staff. Breakfast is quite good. Our room was comfortable, clean, and had a city view.
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quit, safe, close to airport, type of room, shuttle bus
Stayed 1 night in Oct 2023

6/10 Okay

LLoyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location but at a price.

Great location..pretty pricey.
Stayed 1 night in Feb 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice a s clean. Staff very friendly.
Stayed 1 night in Nov 2023

8/10 Good

patricia

Liked: Cleanliness, staff & service, amenities
Nice gym and pool.
Stayed 3 nights in Sep 2022

10/10 Excellent

Jhasmina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most convenient location, outdoor pool. Plenty of restaurant options ( near by and at "Mall del Sol". Free airport shuttle a plus!
Stayed 1 night in Jul 2023

10/10 Excellent

Manuel

Liked: Amenities
Very good
Stayed 1 night in Dec 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight before flight to Galápagos

Clean and comfortable. Airport transfer easy and quick. Contacted hotel a few days before arrival with our flight info and their transport was waiting for us!
Stayed 1 night in Jan 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2022

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