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Sheraton Guayaquil Hotel

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Photo gallery for Sheraton Guayaquil Hotel

A buffet setup with pastries and various food items in jars. - Sheraton Guayaquil Hotel (Guayaquil)
A modern lobby with a blue sofa, two armchairs, a coffee table, and a large window offering a view of palm trees and buildings. - Sheraton Guayaquil Hotel (Guayaquil)
A spacious lobby with a curved staircase, seating area, and a large potted plant. - Sheraton Guayaquil Hotel (Guayaquil)
A spacious banquet hall with round tables and chairs, adorned with large floral arrangements and a decorative backdrop. - Sheraton Guayaquil Hotel (Guayaquil)
A rooftop pool with lounge chairs and umbrellas, surrounded by greenery and a multi-level parking garage in the background. - Sheraton Guayaquil Hotel (Guayaquil)
Luxury
5.0 star property
9.0

Wonderful

Comfort in the heart of Guayaquil

Friendly staff provide extraordinary service throughout the sleek property with its outdoor pool and hot tubs. Guests enjoy an exquisite breakfast buffet in the on-site restaurants. The complimentary airport shuttle makes travel seamless with adjacent Mall del Sol for shopping.

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a TV.

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

A bathroom with a marble sink, a large mirror, a towel rack, and a shower area.

Deluxe Room, 1 King Bed (High Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Sheraton Club Access)

A hotel room with a large bed, a desk, a chair, a bedside table, and a wardrobe.

Superior Room, 1 King Bed (Sheraton Club Access)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Double Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (High Floor)

A modern bathroom with a marble sink, a glass shower enclosure, and a large mirror.

Deluxe Room, 2 Double Beds (High Floor)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Mobility Accessible, Bathtub

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (Sheraton Club Access)

A hotel room with two beds, a desk, a chair, a TV, and a view of the outside.

Superior Room, 2 Double Beds (Sheraton Club Access)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

A modern bathroom with a bathtub, toilet, sink, and large mirror.

Junior Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Bathtub

A hotel room with a large bed, a desk, a chair, a bedside table, and a wardrobe.

Room, 1 King Bed, Mobility Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Simón Bolívar neighborhood, Sheraton Guayaquil Hotel is connected to a shopping center. Guayaquil Parrot and Church of La Merced are local landmarks, and travelers looking to shop may want to visit Mall del Sol Shopping Center and San Marino Mall. La Perla Ferris Wheel and Barco Morgan are also worth visiting. Visit our Guayaquil travel guide
Map
Av. Constitucion, Plaza del Sol, Frente al Mall del Sol, Guayaquil, Guayas, 99999

What's nearby

  • Mall del Sol Shopping Center
    1 min walk - 0.1 miles
  • Guayaquil Convention Center
    10 min walk - 0.6 miles
  • Antonio Neumane Park
    10 min walk - 0.6 miles
  • World Trade Center
    17 min walk - 0.9 miles
  • San Marino Mall
    5 min drive - 1.2 miles

Getting around

  • Duran Train Station
    13 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE)
    3 min drive

Restaurants

  • Sports Planet
    3 min walk
  • Juan Valdez Café
    2 min walk
  • Little Italy
    2 min walk
  • Noe Sushi Bar
    2 min walk
  • Le Croissant Omni Hospital
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; reservations required
  • 24-hour free roundtrip airport shuttle on request
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 19 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafe Bar
  • Cooks
  • La Fuente

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 36.60 per pet, per stay
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 36.6 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19 per person
  • Pet fee: USD 36.60 per pet, per stay
  • Rollaway bed fee: USD 36.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Sheraton Guayaquil Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Sheraton Guayaquil Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 36.60 per pet, per stay. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Sheraton Guayaquil Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Sheraton Guayaquil Hotel?

Check-out is at noon.

Does Sheraton Guayaquil Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Sheraton Guayaquil Hotel located?

Located in Simón Bolívar, this luxury hotel is steps from Mall del Sol Shopping Center and Consorcio Nobis S.A.. Antonio Neumane Park and Guayaquil Convention Center are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Guayaquil Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 465 out of 694 reviews
Rating 8 - Good. 143 out of 694 reviews
Rating 6 - Okay. 40 out of 694 reviews
Rating 4 - Poor. 23 out of 694 reviews
Rating 2 - Terrible. 23 out of 694 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast lots of variety, service is good, free shuttle from airport
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the mall close by and all of the restaurants. Iris
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been a great experience staying at the Sheraton. The staff is friendly, professional, and welcoming. The rooms are clean, spacious, and comfortable. Overall, it is definitely a great place to stay, and I would highly recommend it to anyone visiting Guayaquil.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious the staff was very friendly I recommend this hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great- Dinner Breakfast Quiet Clean, well appointed room Security and bellhop Easy checkin
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and staff very friendly
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to the airport was wonderful, they go the extra mile to get you at the airport. They had a person waiting for us with our name. Service was fabulous, beds were super comfortable. Everything was excellent!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very good in this hotel.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone knew my by name, the breakfast buffet and restaurant meals were great, and customer service outstanding. Barbara and Jessica are the best waitresses!!! And there's a bridge to the mall across the street.
Stayed 10 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and very convenient to commute to the airport. The location is very close to the shopping mall and restaurants.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk thank you for a comfortable and enjoyable stay.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from the staff and just seven minutes away from the airport.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service at Sheraton, really friendly and knowledgeable staff, the airport shuttle service definitely is a helpful service too. Breakfast is pretty complete and delicious! Thanks for an awesome and complete service.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet and staff were wonderful.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
It was clean and staff were very lovely
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Everything was amazing! The road beside the hotel is very busy (noisy for those who are sensitive) but there is a bridge crossing to a large mall across the street. Great location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and bed super comfy!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near airport and across from mall. Delicious breakfast, spacious room, and friendly staff.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Sheraton Hotel was exceptional from start to finish. The moment I arrived, the staff made me feel genuinely welcomed with their friendly attitude and attentive service. The lobby and common areas were spotless, modern, and inviting—exactly the kind of atmosphere that sets the tone for a great stay.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very friendly staff they remembered me from prior stays...
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and nice and quiet
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly on arrival, felt very welcomed.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the night I stayed in the Hotel. Was very welcoming and the staff very kind people.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I love that the property is clean, and you can walk to the Mall of the Sol, which is safe and offers a nice spa, pool, and Jacuzzi.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed staying at the Sheraton! The staff is super friendly and kind. The room super clean and the bed very comfortable.
Stayed 6 nights in Apr 2025