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Hotel Palace Guayaquil

4.0 star property
Hotel in Guayaquil with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hotel Palace Guayaquil

Lobby
Breakfast, lunch and dinner served
Premium bedding, down comforters, pillowtop beds, in-room safe
Front of property
Meeting facility
Hotel Palace Guayaquil, in downtown Guayaquil, offers a comfortable base for travelers. Guests can enjoy coffee at the on-site café, work out at the gym, or use the 24-hour business center. Free WiFi and attentive staff ensure a smooth stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Gym
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room Superior

Premium bedding, down comforters, pillowtop beds, in-room safe

Room Superior

  • 26 sq m
  • Sleeps 2

View all photos for Suite Junior

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite Junior

  • 38 sq m
  • Sleeps 3

View all photos for Room Superior

Premium bedding, down comforters, pillowtop beds, in-room safe

Room Superior

  • 22 sq m
  • Sleeps 2

View all photos for Single Room

Single Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Single Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Double Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Chile No # 214 y Luque, Guayaquil, Guayas, 90110

What's nearby

  • Malecon 2000 - 5 min walk - 0.3 miles
  • Santa Ana Hill - 19 min walk - 1.0 mile
  • San Marino Mall - 5 min drive - 2.4 miles
  • Mall del Sol Shopping Center - 6 min drive - 3.3 miles
  • Mall del Sur - 7 min drive - 3.3 miles

Getting around

  • Duran Train Station - 11 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 9 min drive

Restaurants

  • ‪La Tablita del Tártaro - ‬2 min walk
  • ‪Wendy's 9 de Octubre - ‬3 min walk
  • ‪El Caldero Magico - ‬3 min walk
  • ‪Dulcería La Palma - ‬3 min walk
  • ‪Parrillada Del Ñato - ‬2 min walk

About this property

Hotel Palace Guayaquil

Upscale hotel located in Downtown Guayaquil
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a gym at Hotel Palace Guayaquil. The on-site restaurant, Palace Restaurante, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Coffee/tea in the lobby, a ballroom, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 95 rooms include comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and bidets
  • 32-inch LCD TVs with premium channels
  • Mini fridges, daily housekeeping, and desks

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  • Free WiFi
9.2 out of 10, Wonderful, 1,007 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 5 km
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 for adults and USD 12 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palace Restaurante

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (1,722 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1958
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 36.6 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 12 for children
  • Airport shuttle fee: USD 12 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Palace Guayaquil
Palace Guayaquil
Palace Hotel Guayaquil
Hotel Palace Guayaquil Hotel
Hotel Palace Guayaquil Guayaquil
Hotel Palace Guayaquil Hotel Guayaquil

Frequently asked questions

Is Hotel Palace Guayaquil pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palace Guayaquil?

Self parking is free at this property.

What time is check-in at Hotel Palace Guayaquil?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Palace Guayaquil?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Palace Guayaquil provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 12 per vehicle applies.

Where is Hotel Palace Guayaquil located?

Located in Downtown Guayaquil, this hotel is steps from Church of San Francisco, San Francisco Square, and Nahim Isaias Museum. Seminario Park and Malecon 2000 are also within 5 minutes.

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Reviews

Hotel Palace Guayaquil Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 593 out of 908 reviews
Rating 8 - Good. 249 out of 908 reviews
Rating 6 - Okay. 45 out of 908 reviews
Rating 4 - Poor. 11 out of 908 reviews
Rating 2 - Terrible. 10 out of 908 reviews

Reviews

10/10 Excellent

Addiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel . Clean place , friendly staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet with a large variety of options. Very friendly staff, always available to help. Restaurant with great food options. Rooms quite clean, sound proof and blackout curtains.
Stayed 9 nights in Sep 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly , helpful, knowledgeable about the areas to visit and not to visit
Stayed 2 nights in Aug 2025

10/10 Excellent

Amandine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great hotel, brilliant staff ~
Stayed 2 nights in Jul 2025

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean room, good food
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Close to everything and easy place to catch a cab.
Stayed 4 nights in Jun 2025

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and very nice reception
Stayed 1 night in Jun 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, helpful staff. Property is not quite as nice as the photos, but good. Room had
Stayed 3 nights in Jul 2025

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in central Guayaquil.
Stayed 9 nights in Sep 2024

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated the quietness and good service
Stayed 4 nights in May 2025

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linda
Stayed 5 nights in Aug 2025

8/10 Good

Marlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, excellent staff and service, including a great breakfast selection!!
Stayed 2 nights in Jul 2022

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Nice place excellent service
Stayed 1 night in Aug 2022

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

The hotel is amazing, comfortable and very clean. The personal gave the total support to all things. Always is a pleasure stay in this hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

FRANK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Clean, nice room. Very helpful staff. I would stay there again.
Stayed 3 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in the colonial district

Great few days at Hotel Palace. Perfect location to visit the colonial district and the Malecon. Comfortable room and nice breakfast buffet. Great staff. A good place at a nice price so we will stay again if you are back in Guayaquil.
Stayed 3 nights in Oct 2023

6/10 Okay

Karol

Liked: Cleanliness, staff & service, room comfort

Great location, but dated. Not a 4 star hotel

Great location, walking distance to Malecón & iguana park. comfortable king bed. Lovely staff… the hotel itself is dated. With carpets and musty smell in room.
Stayed 1 night in Jan 2025

10/10 Excellent

Oscar E

Center the city easy access ti everywhere Close to the malecon
Stayed 2 nights in Jun 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed it!
Stayed 1 night in Sep 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the food
Stayed 1 night in Aug 2022

10/10 Excellent

Magali

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Good food. Welcoming.
Stayed 2 nights in Jul 2022

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super clean. Staff were polite any questions or concerns I had they would resolve it immediately.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay. Very pleasant.
Stayed 1 night in Aug 2022

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