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Hotel Palace Guayaquil

4.0 star property
Downtown Guayaquil's energizing retreat keeps travelers moving with an on-site coffee shop and fitness sessions in the heart of the city

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Photo gallery for Hotel Palace Guayaquil

Lobby - Hotel Palace Guayaquil (Guayaquil)
Junior Suite | Premium bedding, down comforters, pillowtop beds, in-room safe - Hotel Palace Guayaquil (Guayaquil)
Front of property - Hotel Palace Guayaquil (Guayaquil)
Interior - Hotel Palace Guayaquil (Guayaquil)
Breakfast, lunch and dinner served - Hotel Palace Guayaquil (Guayaquil)
Hotel Palace Guayaquil, in downtown Guayaquil, offers a comfortable base for travelers. Guests can enjoy coffee at the on-site café, work out at the gym, or use the 24-hour business center. Free WiFi and attentive staff ensure a smooth stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room Standard

Premium bedding, down comforters, pillowtop beds, in-room safe

Single Room Standard

  • 17 sq m
  • Sleeps 1

View all photos for Room Superior

Premium bedding, down comforters, pillowtop beds, in-room safe

Room Superior

  • 26 sq m
  • Sleeps 2

View all photos for Suite Junior

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite Junior

  • 38 sq m
  • Sleeps 3

View all photos for Room Superior

Premium bedding, down comforters, pillowtop beds, in-room safe

Room Superior

  • 22 sq m
  • Sleeps 2

View all photos for Single Room

Single Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Single Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Double Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Downtown Guayaquil, a neighborhood in Guayaquil, Hotel Palace Guayaquil is in a shopping district and near the airport. Municipal Museum of Guayaquil and Moorish Clock Tower are local landmarks, and some of the area's attractions include Barco Morgan and La Perla Ferris Wheel. Looking to enjoy an event or a game while in town? See what's happening at Sports Federation of Guayas or George Capwell Stadium. Visit our Guayaquil travel guide
Map
Chile No # 214 y Luque, Guayaquil, Guayas, 90110

What's nearby

  • They are here because people started feeding them
    Seminario Park
    2 min walk - 0.1 miles
  • In this park you�’ll find a large population of iguanas
    Guayaquil Metropolitan Cathedral
    3 min walk - 0.2 miles
  • By the riverside
    Malecon 2000
    3 min walk - 0.2 miles
  • San Francisco Square
    2 min walk - 0.1 miles
  • Centennial Park
    7 min walk - 0.4 miles

Getting around

  • Duran Train Station
    11 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE)
    9 min drive

Restaurants

  • Unicafe
    3 min walk
  • El Caldero Magico
    3 min walk
  • La Tablita del Tártaro
    2 min walk
  • Dulcería La Palma
    3 min walk
  • Café Bombon's
    1 min walk

About this property

Hotel Palace Guayaquil

Upscale hotel located in Downtown Guayaquil
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a gym at Hotel Palace Guayaquil. The on-site restaurant, Palace Restaurante, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • A ballroom, 4 meeting rooms, and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 95 rooms include comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and bidets
  • 32-inch LCD TVs with premium channels
  • Mini fridges, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 5 km
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 for adults and USD 12 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palace Restaurante

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (1,722 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1958
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 36.6 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 12 for children
  • Airport shuttle fee: USD 12 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Palace Guayaquil
Palace Guayaquil
Palace Hotel Guayaquil
Hotel Palace Guayaquil Hotel
Hotel Palace Guayaquil Guayaquil
Hotel Palace Guayaquil Hotel Guayaquil

Frequently asked questions

Is Hotel Palace Guayaquil pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Palace Guayaquil?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Palace Guayaquil?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Palace Guayaquil provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 12 per vehicle applies.

Where is Hotel Palace Guayaquil located?

Located in Downtown Guayaquil, this hotel is steps from Church of San Francisco, San Francisco Square, and Nahim Isaias Museum. Seminario Park and Malecon 2000 are also within 5 minutes.

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Reviews

Hotel Palace Guayaquil Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 600 out of 919 reviews
Rating 8 - Good. 250 out of 919 reviews
Rating 6 - Okay. 45 out of 919 reviews
Rating 4 - Poor. 13 out of 919 reviews
Rating 2 - Terrible. 11 out of 919 reviews

Reviews

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here several times and enjoyed it each time. It's a nice place and the front desk staff are very helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful, area is old and interesting with some different people walking the streets so be careful. Food was good and fresh.
Stayed 1 night in Jan 2026

10/10 Excellent

Jose Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, convenient location
Stayed 2 nights in Jul 2025

10/10 Excellent

Addiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel . Clean place , friendly staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet with a large variety of options. Very friendly staff, always available to help. Restaurant with great food options. Rooms quite clean, sound proof and blackout curtains.
Stayed 9 nights in Sep 2025

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean room, good food
Stayed 1 night in Mar 2025

10/10 Excellent

Leidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,.affordable, great security, friendly staff and great free breakfast. Definately will be staying again.
Stayed 1 night in Nov 2024

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated the quietness and good service
Stayed 4 nights in May 2025

10/10 Excellent

poul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service from personal. Nice hotel. Exceller room. Good food in the restaurant.
Stayed 2 nights in Apr 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is nice clean has AC good shower good area central to everything..
Stayed 4 nights in Jan 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

The hotel is amazing, comfortable and very clean. The personal gave the total support to all things. Always is a pleasure stay in this hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

FRANK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Clean, nice room. Very helpful staff. I would stay there again.
Stayed 3 nights in Jan 2024

8/10 Good

James G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience. Staff very attentive and professional. I would stay there again.
Stayed 9 nights in May 2024

10/10 Excellent

Nanssy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff
Stayed 6 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in the colonial district

Great few days at Hotel Palace. Perfect location to visit the colonial district and the Malecon. Comfortable room and nice breakfast buffet. Great staff. A good place at a nice price so we will stay again if you are back in Guayaquil.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and staff members

From check-in to check-out the staff members were friendly and informative all the time. The location is good if you want to inmerse yourself into the downtown area. We have a great time in Guayaquil and its surroundings.
Stayed 3 nights in Feb 2024

6/10 Okay

Karol

Liked: Cleanliness, staff & service, room comfort

Great location, but dated. Not a 4 star hotel

Great location, walking distance to Malecón & iguana park. comfortable king bed. Lovely staff… the hotel itself is dated. With carpets and musty smell in room.
Stayed 1 night in Jan 2025

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and i loved their services. They are unique because you feel at home.
Stayed 2 nights in Mar 2024

10/10 Excellent

Hayvin

Liked: Cleanliness, staff & service, property conditions & facilities
These are super nice and provide the best service, taking care of all our needs
Stayed 1 night in Sep 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members very polite.
Stayed 1 night in Oct 2023

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super clean. Staff were polite any questions or concerns I had they would resolve it immediately.
Stayed 2 nights in Sep 2024

10/10 Excellent

SANTIAGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Excellent breakfast
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying at this hotel for years. It is In the middle of the city center so it’s easy to walk everywhere. The hotel is clean and safe. Rooms are comfortable. Staff is AMAZING! I love all staff but Christian in reception is the best! The breakfast buffet is excellent. I’ve been staying here for 10 years and wouldn’t change.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home comfort in downtown Guayaquil

Older elegant hotel. Everyone was very welcoming from doorman to front desk to breakfast staff. Location is right downtown close to parks and stores and restaurants. Although we ate at the hotel which had a delicious selection of foods. Room was very clean and quiet. Recommend for business or personal stay.
Simon Boliver park two blocks away
Stayed 1 night in Feb 2024