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San Gregorio Hotel & Spa

Property class: 4

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Photo gallery for San Gregorio Hotel & Spa

A hot tub with a view of the mountains, surrounded by a patio area with lounge chairs and a wooden deck. - San Gregorio Hotel & Spa (Villa Canales)
A wooden deck with benches overlooking a mountainous landscape. - San Gregorio Hotel & Spa (Villa Canales)
A modern hotel with flat roofs and a lush, green landscape. - San Gregorio Hotel & Spa (Villa Canales)
A view from inside a building to a landscaped garden with a stone pathway, a wooden deck, and a distant mountain range. - San Gregorio Hotel & Spa (Villa Canales)
A wooden staircase leading up a hill, surrounded by dense green foliage. - San Gregorio Hotel & Spa (Villa Canales)
Take advantage of a terrace, a garden, and a hair salon at San Gregorio Hotel & Spa. Treat yourself to a facial, a massage, or a body treatment at San Gregorio Spa, the onsite spa. The on-site Fusion cuisine restaurant, San Gregorio, offers breakfast, brunch, lunch, dinner, and al fresco dining. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Bungalow, 2 Queen Beds

A hotel room with a large bed, a seating area with a table, and a fireplace.

Bungalow, 2 Queen Beds

  • Lake view
  • 67 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Located in Villa Canales, San Gregorio Hotel & Spa is in a rural area and in the mountains. Torre del Reformador and El Obelisco are local landmarks, and the area's natural beauty can be seen at Volcan de Pacaya and Kanajuyú Ecological Park. Mundo Petapa and Botanical Garden are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours, mountain biking, and hiking/biking trails in the area. Visit our Villa Canales travel guide
Map
KM 30 Carretera a Santa Elena Barillas, Villa Canales, Guatemala

What's nearby

  • A cityscape with a prominent building featuring a Coca-Cola logo, surrounded by roads and other buildings.
    Oakland Mall
    42 min drive - 20.1 miles
  • An elephant standing in a rocky enclosure with a water feature and painted rock walls.
    La Aurora Zoo
    46 min drive - 21.9 miles
  • A grand building with columns, a staircase leading up to it, and a clear blue sky with clouds.
    Paseo Cayala
    46 min drive - 21.7 miles
  • Mundo Petapa
    42 min drive - 18.6 miles
  • U.S. Embassy in Guatemala
    50 min drive - 23.0 miles

Getting around

  • La Aurora Intl. Airport (GUA)
    50 min drive

Restaurants

  • McDonald's
    13 min drive
  • McDonald's
    12 min drive
  • Le Café
    8 min drive
  • El Rincón de la Finca
    4 min drive
  • Taco Bell Plaza Maderos
    11 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 20 mi
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: GTQ 58 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • San Gregorio

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchairs on site

More

  • 1 building
  • 1 floor
  • Built in 2008
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 19-inch LCD TV with premium cable channels
  • First-run movies

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Fireplace
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GTQ 300.0 per stay
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GTQ 58.00 per person
  • Airport shuttle fee: GTQ 350.00 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GTQ 300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool or hot tub
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does San Gregorio Hotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 9:00 AM–7:00 PM.

Is San Gregorio Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at San Gregorio Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at San Gregorio Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does San Gregorio Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GTQ 350.00 per person applies.

Where is San Gregorio Hotel & Spa located?

Situated in the mountains, this spa hotel is 9.6 mi (15.5 km) from Teleferico de Amatitlan and 10.8 mi (17.3 km) from Teleférico. Centro Comercial Pradera and Volcan de Pacaya are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

San Gregorio Hotel & Spa Reviews

8.6

Excellent

9.2

Cleanliness

9.2

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 25 out of 50 reviews
Rating 8 - Good. 16 out of 50 reviews
Rating 6 - Okay. 6 out of 50 reviews
Rating 4 - Poor. 1 out of 50 reviews
Rating 2 - Terrible. 2 out of 50 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not complete included. They charged me extra for breakfast
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities

Deben mejorar el servicio para huéspedes

Es un hotel muy bonito, solo en la habitación había mucho olor a humedad por el baño y para hacer uso del sauna hay que hacer reservación y se puede usar solo una vez al día, aunque este vacío el hotel y pienso que si no hay más personas en el hotel ya sea si solo pagan el Day pass u hospedados deberían de dejar que uno lo pueda utilizar más tiempo, pero no lo permiten. También llegan muchas personas que pagan Day pass y consumen mucho alcohol y se pone incomodo el ambiente para uno que esta hospedado allí, por último, el restaurante lo cierran a las 9 pm y la ultima hora para llegar a cenar es a las 8:30 porque si no ya no atienden. Creo que deben de pensar más en los huéspedes en que al estar en el hotel no hay mayor cosa que hacer y luego de las 8:30 pm no hay comida y además ponen en la habitación una bolsita de café y si se usa cobran Q. 30 quetzales diarios por consumir el café en la habitación. El hotel es bonito, pero considero que es para hospedarse solo por una noche.
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The massage was amazing, but you can only use the amanities for 2.5 hrs even if you have a room for some nights, also the pool was really cold, so no one really used it.
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente descanso

Un excelente servicio y una atención de primera, 100% recomendado
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These Hotel was beyond my expectations, excellent, with a complete full SPA jacuzzi, swimming pool, and sauna very professional personal and very polite the hotel is in top of beautiful View of a lake and a city . For me has 5 stars razonable price .
Stayed 2 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Puede mejorar

El servicio al cliente debe mejorar ya que el personal no es servicial ni dan la información apropiada para disfrutar las instalaciones no indicando q hay q hacer reservaciones para el restaurante y para la piscina desde el momento en el que se hace el check-in por motivos de COVID
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Excelente lugar, buena vista, buena comida y buena atención. Hay muy buenos protocolos derivados de la pandemia, que hacen que uno se sienta tranquilo y seguro.
Stayed 1 night in Jan 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Agua caliente en la habitación

A pesar de ser un lugar ecológico y agradable con el ambiente, el agua caliente de la habitación debería funcionar con electricidad, debido a que funciona con panel solar y por el frío del lugar nunca hay agua caliente.
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La boda del primo.

Asistí a una boda. Estuvo increíble la ceremonia con el sol cayendo en el horizonte a lado del Volcan de Agua. Una tarde espectacular!
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quiet place for a time to relax and find inner peace. Sauna are separate for women and men... i was with my wife and have to spend time alone when i was on this area.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No transportation from the airport, the staff at breakfast were definitely not expecting me
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suipe
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solamente se les paso por alto que hice la reservación para la cena desde 1 mes antes y cuando llegue al Restaurante no tenían ningún dato de mi solicitud. Les mostré el correo que había enviado y donde me confirmaron que todo quedaba registrado. El mesero amablemente tomo la orden y me atendieron muy bien.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Staff & service
Las habitaciones excelentes el servicio de habitacion tambien
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and the view was like none I ever seen. I will recommend San Gregorio to anyone who is interested in peace and tranquility.
Stayed 4 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyting was very nice. We where happy and we will be back.
Stayed 1 night in Mar 2019
Verified review

6/10 Okay

Liked: Cleanliness
The property is beautiful and the views are great. The restaurant and spa close way too early! The bed was rock hard and didn't let us sleep very well. The amenities are limited at best.
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso lugar, buena ubicación, excelente vista. Cuando se hospeden allí, consideren la distancia para trasladarse a otros lugares de interés en Guatemala, las vías de acceso son malas y escasas, terrible tráfico. La histeria hermosa...
Stayed 2 nights in Aug 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Good Spa

Stayed there during high season. The rooms were great, pool was nice, sauna was great. But jacuzzi was horrible, the water really smelled like sweat, but it was understandable, because it was hot water and it was working non stop and it was never empty, so it became like a concentrated human stew. Other than that, it was good.
Stayed 1 night in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great place, great spa. Recommended for honey moon
Stayed 1 night in Jan 2018
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities

More of an adult only hotel

We went for a family vacation to Guatemala we had activities to do the first couple of days, our plan was to relax with the kids the last 4 days.. We were then made aware that the kids are not allowed in the spa which is normal for every hotel we have been to but what they don't tell you is that the pools are inside the spa. The rooms are beautiful but are not very functional, no refrigerator, no place to put your clothes away. It is a beautiful hotel maybe for a overnight hotel and definetely do not bring your children. It would be better if the advertise it as a Adult only hotel.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food gourmet, fresh ingredients, good taste

The place is peacefull, great view, away from city life.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing view; hotel and spa facilities

This hotel was amazing; they offer quite a variety of spa services; the pool are is comfortable and relaxing. The bungalows are independent from each other; and since its located in the mountain this provides a very relaxing setting with a great view. One thing I didnt like is that restaurant service from monday to wednesday is limited at night; they close it at 7pm and they charge a fee for bringing food from outaide the hotel...
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilo...

Un muy buen Plan!!!
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great place with bad service

Service was really bad