Hyatt Centric Guatemala City

4.5 star property
Luxury hotel with free parking connected to the convention center in Guatemala City

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your current months are April, 2024 and May, 2024.
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May 2024

Hyatt Centric Guatemala City

Photo gallery for Hyatt Centric Guatemala City

Outdoor pool
Deluxe Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Daily buffet breakfast (USD 21.32 per person)
Lobby
Shower, free toiletries, hair dryer, bathrobes

Overview of Hyatt Centric Guatemala City

9.6

Exceptional

Popular amenities

  • Pet friendly
  • Pool
  • Breakfast available
  • Free WiFi
  • Parking included
  • Air conditioning

Check out the area

12 Calle 2-25, Zona 10, Guatemala City, 01010
  • Popular LocationEmbassy of Mexico in Guatemala8 min walk
  • Popular LocationLa Aurora Zoo19 min walk
  • Popular LocationPaseo Cayala7 min drive
  • AirportGuatemala City (GUA-La Aurora Intl.)15 min drive

Room options

Room, 1 King Bed (Atrium View)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds (Atrium View)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Room, 2 Twin Beds

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About the neighborhood

Guatemala City

Located in Zona 10 neighborhood, Hyatt Centric Guatemala City is connected to a shopping center. Palacio Nacional de la Cultura and National Palace (Palacio Nacional) are local landmarks, and some of the area's activities can be experienced at Children's Museum and El Pulté Golf. La Aurora Zoo and Justo Rufino Barrios are also worth visiting.

What's nearby

  • Embassy of Mexico in Guatemala - 8 min walk
  • U.S. Embassy in Guatemala - 11 min walk
  • Oakland Mall - 13 min walk
  • La Aurora Zoo - 19 min walk
  • Paseo Cayala - 7 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 13 min drive

Restaurants

  • T.G.I Friday's Avia - 1 min walk
  • Burger King - 2 min walk
  • Del Griego - 3 min walk
  • RBG Bar & Grill - 3 min walk
  • McDonald's - 1 min walk

About this property

Hyatt Centric Guatemala City

Luxury eco-certified hotel near Paseo Cayala
Near La Aurora Zoo, Hyatt Centric Guatemala City provides an airport shuttle, a poolside bar, and a rooftop terrace. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), airport drop-off service (surcharge), and 1 meeting room
  • A 24-hour front desk, a front-desk safe, and tour/ticket assistance
  • Guest reviews speak highly of the location
Room features
All 138 individually furnished rooms include comforts such as premium bedding and laptop-compatible safes, in addition to perks like air conditioning and bathrobes. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch TVs with digital channels
  • Free infant beds, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:00 AM for a fee: USD 21.32 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 122 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.32 per person
  • Airport shuttle fee: USD 16.25 per vehicle (maximum occupancy 3)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Frequently asked questions

Does Hyatt Centric Guatemala City have a pool?

Yes, this property has an outdoor pool.

Is Hyatt Centric Guatemala City pet-friendly?

Yes, Hyatt Centric Guatemala City allows cats and dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 122 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Centric Guatemala City?

Self parking is free at this property.

What time is check-in at Hyatt Centric Guatemala City?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Centric Guatemala City?

Check-out is at noon.

Does Hyatt Centric Guatemala City provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 16.25 per vehicle applies.

Where is Hyatt Centric Guatemala City located?

Located in Zona 10, this luxury hotel is within 1 mi (2 km) of Avia Mall and La Aurora Zoo. The Village Shopping Center and Avenida La Reforma are also within 5 minutes.

Hyatt Centric Guatemala City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 426 out of 517 reviews" "
Rating 8 - Good. 53 out of 517 reviews" "
Rating 6 - Okay. 23 out of 517 reviews" "
Rating 4 - Poor. 10 out of 517 reviews" "
Rating 2 - Terrible. 5 out of 517 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and welcoming!
Stayed 3 nights in Mar 2024

8/10 Good

Eldad, pawtucket

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

2/10 Terrible

Louis

Disliked: Property conditions & facilities
Staff should be trained to know what places are around the area. I asked 3 staff members for a nice bar close by and the answer was always “ I don’t know.
Stayed 1 night in Mar 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Jimena

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Geovanny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I love the Hyatt but this was a different experience. Emailed to confirm early check-in weeks in advance. Was told it can be arranged (I have the email to confirm). Arrived 9:45am and early check-in was not available. Was Asked to sit in the waiting area to “see what they can do” two staff changes later still Nothing. No one came to informed Room reserved for 2 however equipped everyday As if it was services for 1. 1 set of towels, 1 robe, had to ask for additional supplies daily. Literally daily. The second day while waiting for an additional key card since it was removed while the room was being serviced the bell man asked “did you receive your complimentary drink upon arrival” to which I responded oh no we weren’t offered anything during the time we were waiting for the room 9:45am until 15:00. While at the rooftop enjoying a drink and a bite noticed a bug on the table brought it to their attention and I was treated as if I planted the bug. They offered a Complementary beer for this I don’t know why or what the purpose of that was. Asked to schedule drop off at the airport and on my day of checkout I was told “they didn’t have that arranged for me” had to call a taxi on my own. And today a day after checking jour I receive and email asking me to check out. Which I already did YESTERDAY. I really hope I don’t get charged for this. Overall it’s a wonderful hotel, great location, excellent rooms and amenities. But this time around my personal experience wasn’t the greatest.
Stayed 5 nights in Feb 2024

10/10 Excellent

Emmanuella Annette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this property. The pool area on the 16th floor was nice (although the cabana we were seated at was missing the covering—this should be addressed) despite that it was relaxing. Rodrigo, one of the Front Desk attendants was great. He helped to make our time at the property so enjoyable. He gave us information and coordinated activities with a tour company for us during our stay. Honestly, the staff at Hyatt Centric in Guatemala City-Zona10 were polite and attentive. An added bonus was the birthday cake that was brought to our room for my husband’s birthday. I would recommend this property.
Stayed 3 nights in Feb 2024

10/10 Excellent

Janssen

Traveled with family and small children, Traveled with family
Liked: Amenities
Superb location in Zone 10 ( business district) and good amenities all around at the hotel! We took advantage of the rooftop infinity pool and
Stayed 1 night in Feb 2024

10/10 Excellent

Adrienne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE place to stay in the capital. This is it. After trying other hotels for 15 years for my tours - I have a home. Professional, helpful, caring, beautiful rooms, great service. Nothing is challenging for this great team. Thanks Hyatt Centric Guatemala City. We love you back.
Stayed 1 night in Feb 2024