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Hyatt Centric Guatemala City

4.5 star property
Luxury hotel with free parking connected to the convention center in Guatemala City

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Photo gallery for Hyatt Centric Guatemala City

Outdoor pool
Exterior
Restaurant
3 bars/lounges, poolside bar
Deluxe Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Atrium View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds (Atrium View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

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Exterior

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  • Breakfast included
  • Free WiFi
  • Restaurant
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About the neighborhood

Map
12 Calle 2-25, Zona 10, Guatemala City, 01010

What's nearby

  • Embassy of Mexico in Guatemala - 8 min walk - 0.5 miles
  • Oakland Mall - 9 min walk - 0.5 miles
  • U.S. Embassy in Guatemala - 10 min walk - 0.5 miles
  • La Aurora Zoo - 16 min walk - 0.9 miles
  • Paseo Cayala - 5 min drive - 2.0 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • ‪San Martín - ‬1 min walk
  • ‪TGI Fridays - ‬1 min walk
  • ‪Tgi Friday's Avia - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Applebee's - ‬1 min walk

About this property

Hyatt Centric Guatemala City

Luxury eco-certified hotel near La Aurora Zoo
You can look forward to an airport shuttle, a poolside bar, and a rooftop terrace at Hyatt Centric Guatemala City. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), airport drop-off service (surcharge), and 1 meeting room
  • Multilingual staff, a reception hall, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 138 individually furnished rooms include comforts such as premium bedding and laptop-compatible safes, in addition to perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch TVs with digital channels
  • Free infant beds, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.32 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 122 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.32 per person
  • Airport shuttle fee: USD 16.25 per vehicle (maximum occupancy 3)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Frequently asked questions

Does Hyatt Centric Guatemala City have a pool?

Yes, this property has an outdoor pool.

Is Hyatt Centric Guatemala City pet-friendly?

Yes, Hyatt Centric Guatemala City allows cats and dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 122 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Centric Guatemala City?

Self parking is free at this property.

What time is check-in at Hyatt Centric Guatemala City?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Centric Guatemala City?

Check-out is at noon.

Does Hyatt Centric Guatemala City provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 16.25 per vehicle applies.

Where is Hyatt Centric Guatemala City located?

Located in Zona 10, this luxury hotel is within a 15-minute walk of Avia Mall and U.S. Embassy in Guatemala. The Village Shopping Center and Avenida La Reforma are also within 5 minutes.

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Hyatt Centric Guatemala City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 579 out of 697 reviews
Rating 8 - Good. 66 out of 697 reviews
Rating 6 - Okay. 28 out of 697 reviews
Rating 4 - Poor. 13 out of 697 reviews
Rating 2 - Terrible. 11 out of 697 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Beautiful and modern hotel in Guatemala City's best area
Stayed 2 nights in Jun 2025

10/10

A beautiful modern hotel in a lovely area…
Stayed 3 nights in May 2025

10/10

I really like my stay at this hotel! Gonna come back for sure!
Stayed 1 night in Jun 2025

10/10

It was an outstanding experience, the staff was the best part of the stay, very helpful and friendly.
Stayed 5 nights in Apr 2025

10/10

Absolutely beautiful. The pool area is amazing. The breakfast buffet is perfect. The beds are super comfortable. Loved this place.
Stayed 1 night in Apr 2025

10/10

Incredible staff! Amazing hotel! Highly recommend
Stayed 1 night in Apr 2025

10/10

Excellent pool service and view!!!
Stayed 2 nights in Mar 2025

10/10

Great customer service.
Stayed 1 night in Apr 2025

10/10

Nice hotel , nice staff , good rooms
Stayed 2 nights in Jan 2025

10/10

Nice place to stay and the staff was great and accommodations.
Stayed 3 nights in Dec 2024

8/10

Property is what you can expect from A Hyatt Centric. Overall building feels little dated. Specially rooms look used. But bellboy was great and made my stay really great by helping me pack some bulky items. will not forget the hotel because of the bellboy!
Stayed 1 night in Apr 2025

10/10

I enjoyed the walking distance restaurants and shopping centers to the hotel.
Stayed 8 nights in Dec 2024

10/10

A modern well appointed, comfortable hotel in Zone 10. The food is great, the staff so friendly and helpful and the roof top bar/ swimming pool is a delight. The hotel is in a smart, safe area in close walking distance to bars, restaurants and shops.
Stayed 3 nights in Feb 2025

10/10

Great stay
Stayed 1 night in Oct 2024

10/10

Excelente
Stayed 2 nights in Feb 2025

10/10

A comfortable stay in a modern , well priced hotel in zone 10 near to shops and restaurants. Staff are extremely attentive and friendly. Lively roof top bar and swimming pool. Ideal after sight seeing.
Stayed 3 nights in Jan 2025

10/10

Great service always
Stayed 1 night in Feb 2025

10/10

Very nice hotel
Stayed 1 night in Nov 2024

10/10

I liked how close the property was to the airport and surrounding restaurants.
Stayed 2 nights in Oct 2024

10/10

The hotel and staff were amazing. I would highly recommend this hotel.
Stayed 2 nights in Sep 2024

8/10

Very well kept property and nice staff. Rooms are very comfortable although my air conditioning was out…
Stayed 1 night in Dec 2024

10/10

.
Stayed 1 night in Feb 2025

8/10

Convenient hotel for a comfortable stay in a safe and walkable part of Guatemala City. The area lacks the charm and interest of the historic centre but nearby museums such as Popol Voh are a short taxi away.
Stayed 1 night in Dec 2024

10/10

Great stay. Staff were very friendly. We got to check in early. Great location with a mall adjacent to it with lots of food options.
Stayed 3 nights in Nov 2024

10/10

All the staff went above and beyond for my family. This was the best customer service I've ever received from any hotel. 10 out of 10 recommend!
Stayed 4 nights in Oct 2024