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Hyatt Centric Guatemala City

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Exterior - Hyatt Centric Guatemala City (Guatemala City)
Restaurant - Hyatt Centric Guatemala City (Guatemala City)
Outdoor pool - Hyatt Centric Guatemala City (Guatemala City)
3 bars/lounges, poolside bar - Hyatt Centric Guatemala City (Guatemala City)
Restaurant - Hyatt Centric Guatemala City (Guatemala City)
Luxury
4.5 star property
9.6

Exceptional

Urban retreat with rooftop terrace

Rooftop infinity pool offers a panoramic urban oasis with cabanas and stunning city views. Attentive staff provide exceptional service throughout your stay. Just steps away, the adjacent AVIA mall features high-end boutiques and dining options to complement the hotel's rooftop restaurant.

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Atrium View)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds (Atrium View)

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

9.8 out of 10
Exceptional
(35 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

A hotel room with a bed, a sofa, a small table, a mirror, a bathroom, and a TV.

Deluxe Suite, 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for twin Room with Atrium View

A modern hotel room with a bed, bedside tables, a seating area with a chair, a small kitchenette, and a walk-in closet.

twin Room with Atrium View

  • Sleeps 4
  • Free WiFi

View all photos for King Room

A modern hotel room with a bed, bedside tables, a seating area with a chair, a small kitchenette, and a walk-in closet.

King Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Zona 10 neighborhood, Hyatt Centric Guatemala City is connected to a shopping center. Torre del Reformador and El Obelisco are local landmarks, and some of the area's activities can be experienced at Children's Museum and El Pulté Golf. Botanical Garden and Natural History Museum are also worth visiting. Visit our Guatemala City travel guide
Map
12 Calle 2-25, Zona 10, Guatemala City, 01010

What's nearby

  • Oakland Mall
    Oakland Mall
    9 min walk - 0.5 miles
  • Avia Mall
    1 min walk - 0.1 miles
  • Plaza Fontabella Shopping Center
    2 min walk - 0.1 miles
  • Avenida La Reforma
    3 min walk - 0.2 miles
  • Embassy of Mexico in Guatemala
    10 min walk - 0.5 miles

Getting around

  • La Aurora Intl. Airport (GUA)
    14 min drive

Restaurants

  • San Martín
    1 min walk
  • Zielo
    1 min walk
  • TGI Fridays
    1 min walk
  • Applebee's
    1 min walk
  • PF Changs Guatemala
    1 min walk

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Wyndham Garden Guatemala City
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  • Breakfast included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,861 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.32 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 122 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.32 per person
  • Airport shuttle fee: USD 16.25 per vehicle (maximum occupancy 3)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hyatt Centric Guatemala City have a pool?

Yes, this property has an outdoor pool.

Is Hyatt Centric Guatemala City pet-friendly?

Yes, Hyatt Centric Guatemala City allows cats and dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 122 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Centric Guatemala City?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Centric Guatemala City?

Check-out is at noon.

Does Hyatt Centric Guatemala City provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 16.25 per vehicle applies.

Where is Hyatt Centric Guatemala City located?

Located in Zona 10, this luxury hotel is within a 5-minute walk of Avia Mall, The Village Shopping Center, and Avenida La Reforma. Plaza Fontabella Shopping Center and Union Church of Guatemala are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Centric Guatemala City Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 760 out of 913 reviews
Rating 8 - Good. 86 out of 913 reviews
Rating 6 - Okay. 35 out of 913 reviews
Rating 4 - Poor. 16 out of 913 reviews
Rating 2 - Terrible. 16 out of 913 reviews

Reviews

Verified

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Staff was extremely friendly and accommodating! Definitely recommend staying here!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was Amazing! So helpful and kind! They worked extra hard to make our stay nice
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent: location, the food, the rooms, and most of all, the kind customer service. All of the staff were so helpful and friendly. This is our second time staying at this hotel, and we will definitely be back.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Prya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel very clean
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Aahil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience. the staff was super nice!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel clean and friendly staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Yanet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel. Very Clean
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nordy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and impeccable! Staff was amazing!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. Very clean and the staff was great. All their recommendations were spot on!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

shlomit

Liked: Cleanliness, staff & service, amenities
Great rooms, nice staff, beautiful hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Great place! Good location - awesome pool!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Salomon

Liked: Cleanliness, staff & service, amenities
Excellent location, Cortes’s staff, beautiful installations, good wifi, shower, gym, just an excellent combination for an enjoyable stay.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, a variety of amenities
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very friendly staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel so much! It’s gorgeous, The food is fantastic. Everyone is so kind and helpful. The rooms are beautifully designed, very comfortable and have everything I wanted.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Centric in Guatemala City is by far the nicest of the hotels at that level. The rooms are large and clean. The staff was friendly down to the cleaning ladies. This is now the only hotel I will stay at in Guatemala City.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Yandy

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Gym was well equipped. The rooms were decently sized and clean. Hotel is modern and the staff is very polite. Didn’t use the pool but did check it out and it looked great as well. Would stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great costumer services, amenities and shopping access.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

YESSICA

Liked: Cleanliness, staff & service, amenities
Well serviced and clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
A++ services every single employee are friendly I will definitely coming back
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my new go to spot in Guatemala. Amazing rooms, and a museum inside the hotel which doesn’t disappoint. If you want to check out some cool Mayan history. Also an amazing bar, and the views from the roof top infinity pool are the best that I’ve seen in Guatemala. Make sure to check out the bath robes too!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Really clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Keilly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience at this beautiful hotel. All the staff is friendly and welcoming Would highly recommend it
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities
Everything about this hotel is excellent. Location, design, the amazing staff, the restaurants, the rooftop bar. Been here a few times and I keep coming back
Stayed 2 nights in Nov 2025