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Hotel Santander Plaza

3.5 star property
Hotel in Guatemala City with free breakfast and airport shuttle service

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Photo gallery for Hotel Santander Plaza

Master Suite, Kitchen | In-room safe, free WiFi, bed sheets
Meeting facility
Executive Room, Kitchenette | Private kitchenette | Coffee/tea maker
Front of property
Free daily full breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Room, Kitchenette

Executive Room, Kitchenette | In-room safe, free WiFi, bed sheets

Executive Room, Kitchenette

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout drapes/curtains
Hair dryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette | In-room safe, free WiFi, bed sheets

Junior Suite, 2 Double Beds, Kitchenette

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout drapes/curtains
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite, Kitchen

Master Suite, Kitchen | In-room safe, free WiFi, bed sheets

Master Suite, Kitchen

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Renovated in 2011
  • 57 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala

What's nearby

  • Oakland Mall - 10 min walk - 0.5 miles
  • Embassy of Mexico in Guatemala - 14 min walk - 0.8 miles
  • U.S. Embassy in Guatemala - 16 min walk - 0.9 miles
  • La Aurora Zoo - 17 min walk - 0.9 miles
  • Paseo Cayala - 5 min drive - 2.2 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • ‪Hacienda Real - ‬2 min walk
  • ‪Tanoshii - ‬4 min walk
  • ‪Restaurante La Poza - ‬3 min walk
  • ‪Bajo Fondo Funk Bar - ‬1 min walk
  • ‪El Establo - ‬4 min walk

About this property

Hotel Santander Plaza

Hotel near La Aurora Zoo
Consider a stay at Hotel Santander Plaza and take advantage of free full breakfast, a free roundtrip airport shuttle, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks at this hotel include:
  • Free self parking
  • Smoke-free premises, a banquet hall, and a 24-hour front desk
  • Luggage storage, tour/ticket assistance, and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Santander Plaza include comforts such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 30-inch TVs with cable channels
  • Coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 2:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GTQ 200 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 26 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: GTQ 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number si

Property is also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

Is Hotel Santander Plaza pet-friendly?

Yes, Hotel Santander Plaza allows dogs (limit 2 total) with a maximum weight of up to 26 lbs per pet. There's a fee of GTQ 200 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Santander Plaza?

Self parking is free at this property.

What time is check-in at Hotel Santander Plaza?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Santander Plaza?

Check-out is at noon.

Does Hotel Santander Plaza provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 8:00 AM–2:00 PM on request.

Where is Hotel Santander Plaza located?

Located in Zona 10, this hotel is within 1 mi (2 km) of Plaza Fontabella Shopping Center, U.S. Embassy in Guatemala, and La Aurora Zoo. Gran Centro Los Próceres and Avenida La Reforma are also within 5 minutes.

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Hotel Santander Plaza Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 225 out of 525 reviews
Rating 8 - Good. 171 out of 525 reviews
Rating 6 - Okay. 79 out of 525 reviews
Rating 4 - Poor. 28 out of 525 reviews
Rating 2 - Terrible. 22 out of 525 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Clean and great breakfast
Stayed 1 night in May 2025

10/10

Cleanest
Stayed 1 night in Jun 2025

10/10

Nice hotel
Stayed 1 night in Feb 2025

10/10

Amazing hotel and the staff are awesome! When I return, I will definitely stay.
Stayed 3 nights in Feb 2025

10/10

Very good
Stayed 1 night in May 2025

6/10

I think the Furnishure is out dated spec the tv
Stayed 2 nights in May 2025

10/10

Excelente
Stayed 1 night in Feb 2025

10/10

Na
Stayed 1 night in Apr 2025

10/10

Plaza Santander, good place to stay and enjoy very good.
Stayed 1 night in Dec 2024

10/10

.
Stayed 1 night in May 2025

10/10

.
Stayed 1 night in Apr 2025

10/10

Well located hotel, close to the airport and several restaurant options within walking distance Very good complimentary breakfast
Stayed 1 night in Oct 2024

8/10

I love the location of this hotel
Stayed 1 night in Sep 2024

10/10

Breckfast was fabulous with full meals juice, fruit, table cloths and attentive waiters. Dining options near by like le maison were outstanding. Beds were comfortable and the small greenhouse have nice natural light. PILLOWS WERE PERFECT.
Stayed 1 night in Jan 2025

8/10

It was nice, breakfast was very good, close to shopping area,Staff was very polite, friendly and respectful.
Stayed 1 night in Aug 2024

8/10

I stayed the evening with my wife prior to an international flight departure. Staff very friendly, room clean & adequate. Airport shuttle and included breakfast weren't available considering our early departure.
Stayed 1 night in Jan 2025

8/10

All good
Stayed 1 night in Mar 2025

10/10

Everything was excellent.
Stayed 6 nights in Oct 2024

8/10

Great location and good rates.
Stayed 2 nights in May 2024

10/10

It was a great room, great service, and very clean for our family of 4.
Stayed 1 night in Aug 2024

10/10

Conformable hotel with helpful staff.
Stayed 1 night in Aug 2024

10/10

Comfortable rooms. Easy parking. Close to many restaurants and airport. Shuttle too.
Stayed 1 night in Oct 2024

8/10

improve the cleanliness of the rooms.
Stayed 1 night in Jan 2025

10/10

Very clean, staff was great. The breakfast was awesome and delicious. I’ll be back soon.
Stayed 7 nights in May 2024

10/10

Very nice place , I booked this hotel for my dad and he enjoyed everything!!!!
Stayed 2 nights in Jul 2023