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Hotel Santander Plaza

3.5 star property
Travelers enjoy convenience with the airport shuttle at this Guatemala City hotel, where the bar is perfect after exploring La Aurora Zoo.

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Photo gallery for Hotel Santander Plaza

Free daily full breakfast - Hotel Santander Plaza (Guatemala City)
Front of property - Hotel Santander Plaza (Guatemala City)
Executive Room, Kitchenette | Private kitchenette | Coffee/tea maker - Hotel Santander Plaza (Guatemala City)
Executive Room, Kitchenette | In-room safe, free WiFi, bed sheets - Hotel Santander Plaza (Guatemala City)
Meeting facility - Hotel Santander Plaza (Guatemala City)
Hotel Santander Plaza sits in the heart of Guatemala City, where guests start their day with a free full breakfast before heading out to explore. The helpful staff assists with dry cleaning services, while in-room WiFi keeps everyone connected throughout their stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Room, Kitchenette

Executive Room, Kitchenette | In-room safe, free WiFi, bed sheets

Executive Room, Kitchenette

8.6 out of 10
Excellent
(33 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette | In-room safe, free WiFi, bed sheets

Junior Suite, 2 Double Beds, Kitchenette

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite, Kitchen

Master Suite, Kitchen | In-room safe, free WiFi, bed sheets

Master Suite, Kitchen

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 57 sq m
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Located in Zona 10, a neighborhood in Guatemala City, Hotel Santander Plaza is in the entertainment district and near the airport. Paseo Cayala and Gran Centro Los Próceres are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Constitution Square and Kanajuyú Ecological Park. Botanical Garden and Museo Nacional de Historia Natural Jorge Ibarra are also worth visiting. Visit our Guatemala City travel guide
Map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala

What's nearby

  • Bus Stop La Tipografía, Guatemala City, Guatemala, Editorial
    Avenida Las Américas
    6 min walk - 0.4 miles
  • Oakland Mall
    Oakland Mall
    9 min walk - 0.5 miles
  • Gran Centro Los Próceres
    3 min walk - 0.2 miles
  • Avenida La Reforma
    5 min walk - 0.3 miles
  • Plaza Fontabella Shopping Center
    5 min walk - 0.3 miles

Getting around

  • La Aurora Intl. Airport (GUA)
    5 min drive

Restaurants

  • Restaurante La Poza
    3 min walk
  • The Box Lounge
    1 min walk
  • Maya Lounge
    4 min walk
  • Hacienda Real
    2 min walk
  • Mr Sushi Zona 10
    2 min walk

About this property

Hotel Santander Plaza

Hotel near Paseo Cayala
Consider a stay at Hotel Santander Plaza and take advantage of free full breakfast, a free roundtrip airport shuttle, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks at this hotel include:
  • Free self parking
  • Concierge services, a banquet hall, and luggage storage
  • 1 meeting room, smoke-free premises, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Santander Plaza include comforts such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 30-inch TVs with cable channels
  • Coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 2:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GTQ 200 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 26 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: GTQ 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number si

Property is also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

Is Hotel Santander Plaza pet-friendly?

Yes, Hotel Santander Plaza allows dogs (limit 2 total) with a maximum weight of up to 26 lbs per pet. There's a fee of GTQ 200 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Santander Plaza?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Santander Plaza?

Check-out is at noon.

Does Hotel Santander Plaza provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 8:00 AM–2:00 PM on request.

Where is Hotel Santander Plaza located?

Located in Zona 10, this hotel is within a 5-minute walk of Plaza Fontabella Shopping Center, Gran Centro Los Próceres, and Avenida La Reforma. Avia Mall and Avenida Las Américas are also within 10 minutes.

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Reviews

Hotel Santander Plaza Reviews

8.2

Very Good

8.6

Cleanliness

8.6

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 266 out of 594 reviews
Rating 8 - Good. 189 out of 594 reviews
Rating 6 - Okay. 85 out of 594 reviews
Rating 4 - Poor. 29 out of 594 reviews
Rating 2 - Terrible. 25 out of 594 reviews

Reviews

Verified

10/10 Excellent

Servio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good, with many options nearby, including restaurants, bakeries, and convenience stores. Breakfast was good and added a nice level of convenience to the stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chunying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are very helpful!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sushil

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and absolutely spotless. There are some great restaurants nearby, and the check-in process was smooth and easy. The area felt very safe, and the breakfast was excellent—especially the omelette, which was very tasty.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness
Breakfast was delicious with a lot of options to choose, staff very kind good service
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Ambrocio

Liked: Staff & service, amenities
Breakfast and staff were excellent
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean room, friendly staff and excellent breakfast. Walk to the Oakland Mall, close to airport.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, pleasant, comfortable, close to everything
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, staff members were very polite and helpful.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is alright, it’s clean, the breakfast is good. Vehicle noise goes all night so if your a light sleeper it will bother you. It’s close to the airport. Ubers are only $5.00 for 4 people from airport, the hotel shuttle is $40.00 for 4 people, Shuttle is only free during certain hours.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
The suites are very nice. Traffic noise can be loud. Some hallways just got new carpeting. The breakfasts are good. The free shuttle is only free a few hours a day then it’s $10.00 per person. Uber is better.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, amenities, property conditions & facilities
Clean and great breakfast
Stayed 1 night in May 2025
Verified

10/10 Excellent

Moisés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plaza Santander, good place to stay and enjoy very good.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Ricarte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel, close to the airport and several restaurant options within walking distance Very good complimentary breakfast
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

MALINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and the staff are awesome! When I return, I will definitely stay.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

JOSUE

It is a small hotel with a personal service. It is located a few minutes from the airport in a very nice area. The staff is very friendly and cooperative. For ten dollars you get a taxi to the airport.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Mirna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, breakfast was very good, close to shopping area,Staff was very polite, friendly and respectful.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location!!!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great room, great service, and very clean for our family of 4.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Anna Megan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very kind. The breakfast was delicious and the beds were comfortable
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Jennell

Liked: Cleanliness, staff & service, property conditions & facilities
Conformable hotel with helpful staff.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant, quiet hotel. Convenient to the airport. Good breakfast.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breckfast was fabulous with full meals juice, fruit, table cloths and attentive waiters. Dining options near by like le maison were outstanding. Beds were comfortable and the small greenhouse have nice natural light. PILLOWS WERE PERFECT.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Manuel

Very clean, staff was great. The breakfast was awesome and delicious. I’ll be back soon.
Stayed 7 nights in May 2024
Verified

8/10 Good

candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Big room. Nice neighborhood. Good breakfast.
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value with a convenient location

I stayed the evening with my wife prior to an international flight departure. Staff very friendly, room clean & adequate. Airport shuttle and included breakfast weren't available considering our early departure.
Stayed 1 night in Jan 2025