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Hotel San Carlos

3.5 star property
Hotel with free parking, steps from Avenida La Reforma

Choose dates to view prices

Photo gallery for Hotel San Carlos

Outdoor pool
Front of property
Deluxe Suite | 1 bedroom, in-room safe, desk, laptop workspace
Exterior
Breakfast, lunch, dinner served; international cuisine
Hotel San Carlos offers a peaceful retreat near Avenida La Reforma in Guatemala. Enjoy international dishes at Restaurante San Carlos, swim in the outdoor pool, or relax in the garden. The Embassy of Mexico and Oakland Mall are within easy reach.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Safe

Standard Room, 1 Bedroom

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Double Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed

Deluxe Apartment, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Apartment, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Apartment, 2 Bedrooms

Exclusive Apartment, 2 Bedrooms | Private kitchen | Coffee/tea maker, electric kettle

Exclusive Apartment, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
2 bedrooms
  • 45 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Room

1 bedroom, in-room safe, desk, laptop workspace

Comfort Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av. La Reforma 7-89, Zona 10, Guatemala City, Guatemala, 10010

What's nearby

  • Avenida La Reforma - 1 min walk - 0.0 miles
  • Embassy of Mexico in Guatemala - 3 min walk - 0.2 miles
  • Oakland Mall - 16 min walk - 0.9 miles
  • La Aurora Zoo - 18 min walk - 1.0 mile
  • Paseo Cayala - 5 min drive - 2.9 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 19 min drive

Restaurants

  • ‪Pollo Campero - ‬7 min walk
  • ‪Club Italiano - ‬5 min walk
  • ‪Patsy Reforma - ‬1 min walk
  • ‪Restaurante El Adobe - ‬4 min walk
  • ‪& Café - ‬5 min walk

About this property

Hotel San Carlos

Hotel near Avenida La Reforma
Located close to Embassy of Mexico in Guatemala and Oakland Mall, Hotel San Carlos provides a terrace, a garden, and dry cleaning/laundry services. The on-site international cuisine restaurant, Restaurante San Carlos, offers breakfast, lunch, and dinner. In addition to a bar and a health club, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • A 24-hour front desk, 1 meeting room, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel San Carlos include perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante San Carlos

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 15 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel San Carlos Guatemala City
San Carlos Guatemala City
Hotel San Carlos Hotel
Hotel San Carlos Guatemala City
Hotel San Carlos Hotel Guatemala City

Frequently asked questions

Does Hotel San Carlos have a pool?

Yes, this property has an outdoor pool.

Is Hotel San Carlos pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel San Carlos?

Self parking is free at this property.

What time is check-in at Hotel San Carlos?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel San Carlos?

Check-out is at noon.

Does Hotel San Carlos provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 15 per room applies.

Where is Hotel San Carlos located?

Located in Zona 10, this hotel is within a 5-minute walk of Avenida La Reforma and Embassy of Mexico in Guatemala. Oakland Mall and La Aurora Zoo are also within 1 mi (2 km).

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Hotel San Carlos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 278 out of 428 reviews
Rating 8 - Good. 99 out of 428 reviews
Rating 6 - Okay. 26 out of 428 reviews
Rating 4 - Poor. 15 out of 428 reviews
Rating 2 - Terrible. 10 out of 428 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 2 nights in Sep 2025

10/10 Excellent

Thendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every time I travel to Guatemala I stay there.
Stayed 1 night in Jun 2025

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stay for a short trip.
Stayed 13 nights in Nov 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service always very helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world class very nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were very friendly. Property and room was very clean. Felt safe with security. Would stay again!
Stayed 17 nights in Mar 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service clean rooms good breakfast I will come back to this place
Stayed 2 nights in May 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay out of the Frey yet close to everything friendly staff Very clean
Stayed 3 nights in Jan 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniantly located for us and the Staff was very friendly and helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 2 nights in Jun 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean, friendly staff!
Stayed 2 nights in Jul 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Breakfast was good.
Stayed 2 nights in Feb 2024

10/10 Excellent

jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very quaint location. We appreciated the attentiveness of the staff especially at the restaurant. Overall great stay.
Stayed 2 nights in Oct 2022

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms including bed was nice
Stayed 1 night in Mar 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service
Was a good room
Stayed 4 nights in Sep 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little oasis on the chaotic Avenida Reforma. Quite, clean, lovely accommodating staff, hot coffee, tasty breakfast
Stayed 1 night in Aug 2022

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique Hotel

We enjoyed our stay at san carlos. We particularly enjoyed sitting in the garden by the pool, it was like an oasis. Staff helpful, breakfast good. Room adequate for our stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were extremely helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always choose this place because it’s exelen.
Stayed 1 night in Mar 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble

It was incredible loved every moment the staff was extremely friendly
Stayed 3 nights in Dec 2023

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and made you feel at home. Room service was excellent. Pool Was crystal clear. Overall i would rate it a 5 star property
Stayed 3 nights in Sep 2023

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As wonderful as before

Loved it happy to be back again after 8 years
Stayed 2 nights in Dec 2022

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo at the San Carlos

This place is lovely. I highly recommend it for solo female travelers because of the extra security.
Stayed 2 nights in Feb 2023

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