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Hotel Royal Palace

3.0 star property
Hotel in Guatemala City with a 24-hour front desk and a restaurant

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Photo gallery for Hotel Royal Palace

Superior Double Room | Premium bedding, desk, iron/ironing board, free WiFi
Front of property - evening/night
City view from property
Reception
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

Highlights

Balcony or patio
TV
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
Rainfall showerhead
Cable channels
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, desk, iron/ironing board, free WiFi

Standard Twin Room

Highlights

Balcony or patio
TV
Ceiling fan
Premium bedding
Private bathroom
Rainfall showerhead
Cable channels
Iron/ironing board
  • 19 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, desk, iron/ironing board, free WiFi

Standard Triple Room

Highlights

Balcony or patio
TV
Ceiling fan
Premium bedding
Private bathroom
Rainfall showerhead
Cable channels
Iron/ironing board
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, desk, iron/ironing board, free WiFi

Superior Double Room

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Premium bedding
Private bathroom
Rainfall showerhead
Cable channels
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, desk, iron/ironing board, free WiFi

Superior Triple Room

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Premium bedding
Private bathroom
Rainfall showerhead
Cable channels
  • 22 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 1 Queen Bed

Highlights

Balcony or patio
TV
Ceiling fan
Premium bedding
Private bathroom
Rainfall showerhead
Cable channels
Iron/ironing board
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Premium bedding, desk, iron/ironing board, free WiFi

Superior Twin Room

Highlights

Balcony or patio
TV
Ceiling fan
Premium bedding
Private bathroom
Rainfall showerhead
Cable channels
Iron/ironing board
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Premium bedding, desk, iron/ironing board, free WiFi

Superior Suite, 1 King Bed

Highlights

Balcony or patio
Air conditioning
TV
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
6ta Avenida 12-66, Zona 1, Guatemala City, 1001

What's nearby

  • Guatemala City Hall - 16 min walk - 0.9 miles
  • U.S. Embassy in Guatemala - 4 min drive - 2.3 miles
  • Embassy of Mexico in Guatemala - 4 min drive - 2.3 miles
  • La Aurora Zoo - 5 min drive - 2.9 miles
  • Paseo Cayala - 7 min drive - 2.4 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 24 min drive

Restaurants

  • ‪Los Tres Tiempos - ‬5 min walk
  • ‪San Martin - ‬4 min walk
  • ‪Café Saúl - Cine Lux - ‬2 min walk
  • ‪Taco Bell Paseo La Sexta - ‬1 min walk
  • ‪Restaurante Bamboo China - ‬4 min walk

About this property

Hotel Royal Palace

Hotel near Paseo Cayala
At Hotel Royal Palace, you can look forward to laundry facilities, a bar, and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and meeting rooms
  • Smoke-free premises, a 24-hour front desk, and free newspapers
Room features
All 71 rooms boast comforts such as premium bedding, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • TVs with cable channels
  • Balconies or patios, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 8 for adults and USD 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Helechos
  • Salamandra

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 for adults and USD 8 for children
  • Airport shuttle fee: USD 20 per vehicle (roundtrip)
  • Airport shuttle fee per child: USD 20 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Best Western Royal Palace Guatemala City
Best Western Royal Palace Hotel Guatemala City
Hotel Royal Palace Guatemala City
Royal Palace Guatemala City
Hotel Royal Palace Hotel
Hotel Royal Palace Guatemala City
Hotel Royal Palace Hotel Guatemala City

Frequently asked questions

Is Hotel Royal Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Royal Palace?

Self parking is free at this property.

What time is check-in at Hotel Royal Palace?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Royal Palace?

Check-out is at noon.

Does Hotel Royal Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–6 PM on request. A fee of USD 20 per vehicle applies.

Where is Hotel Royal Palace located?

Located in Zona 1, this hotel is steps from Church of St. Francis and Museum of Invisible Musicians. Museo de Musicos Invisibles and Constitution Square are also within 10 minutes.

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Hotel Royal Palace Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 67 out of 143 reviews
Rating 8 - Good. 39 out of 143 reviews
Rating 6 - Okay. 25 out of 143 reviews
Rating 4 - Poor. 6 out of 143 reviews
Rating 2 - Terrible. 6 out of 143 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Nice location!
Stayed 1 night in Apr 2025

10/10

The hotel is well located there is a lot of stores and restaurants with in a walking distance.
Stayed 1 night in Mar 2025

4/10

Very poor location
Stayed 1 night in May 2025

10/10

Amazing
Stayed 1 night in Mar 2025

8/10

This a real through back about 100 years and maintained well but I like to support these historic hotels. If you want to be in the centro which you may not, this is the place.
Stayed 2 nights in Feb 2025

10/10

I enjoyed pretty much my stay. It was clean and well maintained. It only needs some bars to hold in the shower and in the toilet. The toilet is low
Stayed 2 nights in Dec 2024

8/10

The location is very good, to go shopping , restaurants, and go to see the downtown
Stayed 2 nights in Oct 2023

10/10

Good
Stayed 1 night in Dec 2024

10/10

Great central location in Zone 1. Able to walk every where and felt very safe.
Stayed 1 night in Sep 2023

10/10

Nice in clean place
Stayed 2 nights in Jan 2023

8/10

For the price, it would be nice if they included breakfast in the price. Our corner room was a bit Noisy due to traffic noise.
Stayed 2 nights in Apr 2023

6/10

NO AIR CONDITIONER!! was the down I could not sleep because it was too hot! and nobody in the whole hotel knew about a taxy or any other transportation to go to the bus terminal I have to go outside and catch a street taxy that was very unsafe!!
Stayed 1 night in Aug 2024

6/10

Poor customer service at reception
Stayed 1 night in Mar 2024

6/10

The hotel is located right in the middle of everything. So expect noise from the street cars and vendors from 7am until midnight. We only stayed one night, so we just dealt with it. Another thing, our toilet didn’t flush. I told the front desk about it around 2 in the morning, but they never came the next day. Also, my grandma was in a wheel chair. No one told us there was a ramp in the back of the hotel thru the garage, so we had to haul her chair and everything up the stairs thru the lobby. We didn’t know about the ramp until the next day when we were leaving already. Very sad that the front desk ladies didn’t bother to tell us, yet we were struggling. Also, they weren’t as friendly. Seemed miserable and not even a smile when we’d speak to them.
Stayed 1 night in Nov 2023

2/10

Stayed 1 night in Apr 2025

10/10

Stayed 1 night in Apr 2025

4/10

Las camas estaba horribles hasta los alambres de la cama se podían sentir no tiene aire acondicionado para el precio es muy horrible
Stayed 1 night in Mar 2025

10/10

Stayed 1 night in Mar 2025

6/10

Hotel war ok. Ist mit 3 Sternen bewertet. Mehr ist dann nicht zu erwarten. Gebäude etwas in die Jahre gekommen. Warmwasser hat sehr lange gedauert bis es warm war. Kein Safe Box im Zimmer.
Stayed 2 nights in Jan 2025

6/10

Stayed 3 nights in Jan 2025

8/10

Stayed 1 night in Dec 2024

10/10

Stayed 3 nights in Nov 2024

10/10

Stayed 1 night in Nov 2024

8/10

Hotel histórico, la limpieza está bien, colchones normales, personal amable
Stayed 1 night in Jan 2024

6/10

Stayed 1 night in Jan 2024