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Hotel Metropolitano

2.5 star property
Hotel in Guatemala City with a 24-hour front desk

Choose dates to view prices

Travelers find a welcoming atmosphere at Hotel Metropolitano, just a short distance from Paseo Cayala. Guests can use WiFi from their rooms, browse newspapers in the lobby, and get assistance anytime from the 24-hour front desk staff who know the area well.

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room

Double Room | Free WiFi

Double Room

7.8 out of 10
Good
(6 reviews)

Highlights

Smart TV
Private bathroom
Microwave
Cable channels
Netflix
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room

Free WiFi

Triple Room

Highlights

Smart TV
Bathrobes
Private bathroom
Cable channels
Netflix
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
17 Calle, Guatemala City, Guatemala

What's nearby

  • Palace of Justice - 9 min walk - 0.5 miles
  • Teatro Nacional - 9 min walk - 0.5 miles
  • Miguel Ángel Asturias Cultural Center - 9 min walk - 0.5 miles
  • Guatemala City Hall - 11 min walk - 0.6 miles
  • Estadio Nacional Mateo Flores - 19 min walk - 1.0 mile

Getting around

  • La Aurora Intl. Airport (GUA) - 20 min drive

Restaurants

  • ‪Al Estilo Nica - ‬9 min walk
  • ‪Asados El Norteño - ‬8 min walk
  • ‪Pollo Campero - ‬5 min walk
  • ‪China Queen 1 - ‬4 min walk
  • ‪Pollo Campero (Pueblito) - ‬5 min walk

About this property

Hotel Metropolitano

Hotel near Paseo Cayala
Located close to La Aurora Zoo, Hotel Metropolitano has plenty to offer. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Tour/ticket assistance, a 24-hour front desk, and newspapers in the lobby
Room features
All guestrooms at Hotel Metropolitano have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathtubs and free toiletries
  • 43-inch Smart TVs with Netflix, streaming services, and cable channels

Similar properties

Exterior
Hotel España
  • Free WiFi
  • Room service
  • Housekeeping
  • 24/7 front desk
7.4 out of 10, Good, 15 reviews
Hotel España

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; reservations required
  • Street parking available
  • Onsite motorcycle parking only

Conveniences

  • 24-hour front desk
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • Netflix
  • Streaming services

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Metropolitano Hotel
Hotel Metropolitano Guatemala City
Hotel Metropolitano Hotel Guatemala City

Frequently asked questions

Is Hotel Metropolitano pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Motorcycle parking only.

What time is check-in at Hotel Metropolitano?

Check-in start time: noon; Check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Metropolitano?

Check-out is at 11:00 AM.

Where is Hotel Metropolitano located?

Located in Zona 1, this hotel is within a 10-minute walk of Guatemala City Hall and Church of St. Francis. Miguel Ángel Asturias Cultural Center and Museo de Ferrocarril are also within 15 minutes.

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Reviews

Hotel Metropolitano Reviews

7.8

Good

7.4

Cleanliness

7.0

Amenities

7.0

Staff & service

7.2

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 21 out of 50 reviews
Rating 8 - Good. 16 out of 50 reviews
Rating 6 - Okay. 3 out of 50 reviews
Rating 4 - Poor. 3 out of 50 reviews
Rating 2 - Terrible. 7 out of 50 reviews

Reviews

8/10 Good

Norma Elizabet

Liked: Staff & service, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
I like the hotel, overall I give it 5 stars, however the only thing I don't like is the WiFi, it's spotty and intermittent during the day, so the router has to be reset daily. Staff is super friendly specially Luis in the front desk, kudos to him! The room gets clean everyday. I recommend this place for the price you pay!
Stayed 9 nights in Nov 2025

10/10 Excellent

otto

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly employees and was a great experience
Stayed 5 nights in Jun 2024

8/10 Good

Natali

Liked: Staff & service, amenities, property conditions & facilities
The attention and quality of service
Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel for just a night or two it is fine,it was pretty dusty. The curtains hadn’t been washed for a while. The staff was friendly and helpful and it is a safe place and for the price is worth what you get if you’re not staying in the hotel room and wanna walk down, it’s close to everything
Stayed 2 nights in Aug 2024

4/10 Poor

salvador

They charged more at front desk.
Stayed 1 night in Nov 2021

2/10 Terrible

Albert

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s a room did not have any hot water in the shower or the sink. There was no electricity in the bedroom and I had to rely on the light from the bathroom to see my way around.
Stayed 1 night in Aug 2024

2/10 Terrible

Giovanni

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the absolute WORST hotel I've ever stayed in. It might as well be a hostel instead. Bad location, ugly, dirty, small, no elevator, almost in ruins (I have pictures to prove it). I paid for a DOUBLE room on Expedia ans was given the SMALLEST room ever instead, saying I needed to pay more if I wanted what I had already paid for!! Management sucks and the main guy only wants to find reasons to charge you more for the worst accommodations. Trust me, DO NOT stay here unless your only other choice is to sleep on the street!!

4/10 Poor

Yeny

Disliked: Amenities, property conditions & facilities
Son edificios antiguos y un poco descuidados.
Stayed 1 night in Nov 2025

8/10 Good

Scarleth

Liked: Staff & service, amenities
Las opciones de compras son accesibles. Mucho ruido.
Stayed 1 night in Oct 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Primera ves estube nomas unas horas pero regresare me gusto
Stayed 1 night in Jul 2025

10/10 Excellent

kenia

Liked: Cleanliness, amenities, property conditions & facilities
Cómodo
Stayed 3 nights in Jun 2025

10/10 Excellent

**** Cruz Bautista

Liked: Cleanliness, amenities, property conditions & facilities
Hospitalidad y buena atención del gerente y los empleados.
Stayed 3 nights in Jun 2025

10/10 Excellent

Raúl

Liked: Cleanliness, amenities
Muy bien
Stayed 3 nights in Oct 2024

8/10 Good

Josué Fernando

Liked: Amenities, property conditions & facilities
Buenas condiciones y muy bonito ambien a los alrededores del hotel
Stayed 1 night in May 2024

8/10 Good

Arturo

Liked: Amenities
Es un hotel sencillo , pero con buenos servicios y atención , excelente la relación precio calidad , recomendable
Stayed 1 night in Oct 2023

2/10 Terrible

Jovani

Disliked: Cleanliness, staff & service, amenities
Nos querían cobrar un extra de 800 quetzales por cambiarnos a una cama matrimonial. No nos dieron la habitación reservada. La atención de un señor moreno delgado muy abusiva y de poca educación. Siempre recomendé este hotel, me gusto mucho las veces que me hospedé, pero no me gusto esta vez todo lo que nos hicieron a mi hermano y a mi. No nos cambiaron ropa de cama y no nos dieron toallas limpias. Baño sucio y cucarachas hasta en la cama.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en buenas condiciones, la ubicación es muy accesible lamentablemente no cuentan con estacionamiento propio pero dan la opción de usar un estacionamiento aledaño por Q 35.00 la noche
Stayed 1 night in Mar 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
👍
Stayed 1 night in Feb 2023

4/10 Poor

Elias

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
La atencion en Recepcion pesima del señor ya mayor de edad.
Stayed 1 night in Jul 2022

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great little place! Not much to look at on the outside, but once inside, it's all you need! Clean bed, en suite shower, toilet and sink and TV. It comes with Netflix and WiFi. Corner stores for sodas/snacks, with restaurants and shopping a few blocks away. This is in Zone 1, which is being "reinvented." Not the best, not the worst area. Staff were super nice. 15 minutes from the airport. I would stay here again! Gracias por todo!
Stayed 4 nights in Jun 2022

10/10 Excellent

Jorge Mario Rodriguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy bueno!! Buen precio y buena atención por parte del personal!!! Lo recomendamos!! ☺️
Stayed 5 nights in Dec 2021

8/10 Good

Sergio, Houston

Liked: Cleanliness, staff & service
very safe place
Stayed 2 nights in Oct 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Hotel Metropolitano is great! I was visiting Guatemala City for a long weekend on a solo tourist trip and was looking for an inexpensive, centrally-located hotel. Hotel Metropolitano was perfect. My room was comfortable and clean. It was a short walk to the tourist sites in central Guatemala City. The service was wonderful - everyone that I came across was kind and helpful. I'd highly recommend this hotel for those looking for a budget friendly hotel in the city.
Stayed 4 nights in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno exelente
Stayed 1 night in Jul 2021
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