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Hotel Citadin Z10

Property class: 2

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Photo gallery for Hotel Citadin Z10

A modern building entrance with a 'CITADIN' sign, a refrigerator stocked with beverages, and a small garden area with plants. - Hotel Citadin Z10 (Guatemala City)
A bedroom with two beds, a desk, and a kitchenette. - Hotel Citadin Z10 (Guatemala City)
A staircase with a wooden railing and a light fixture above it. - Hotel Citadin Z10 (Guatemala City)
A reception area with a 'CITADIN' sign, a refrigerator stocked with beverages, and a coffee machine. - Hotel Citadin Z10 (Guatemala City)
An outdoor seating area with tables and chairs, shaded by large umbrellas, overlooking a street with buildings and a blue-roofed structure. - Hotel Citadin Z10 (Guatemala City)
Close to Oakland Mall, Hotel Citadin Z10 provides amenities like a garden. Guests can connect to free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Breakfast available
  • Room service
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Basic Double Room

A hotel room with two beds, wooden headboards, a blue wall, a hanging light fixture, and a window with a view.

Basic Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Studio Suite

A hotel room with two beds, a brick fireplace, and a blue accent wall.

Business Studio Suite

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Single Room

A small, cozy room with a bed, a wooden nightstand, and a small table.

Basic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room

A hotel room with a bed, a nightstand with a lamp, a wooden headboard, a door, and a ceiling light fixture.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Triple Room

A hotel room with two beds, a large window with curtains, a ceiling light, and a nightstand with a lamp.

Comfort Triple Room

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bed

View all photos for Basic Double Room

A hotel room with two beds, wooden headboards, a ceiling fan, and a view of the outdoors.

Basic Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room

A hotel room with two beds, a ceiling light, and a window with curtains.

Basic Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Studio Suite

A hotel room with two beds, a desk with a sink, and a television mounted on the wall.

Business Studio Suite

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Basic Double Room

A hotel room with a bed, a desk, a chair, a remote control, and a wall-mounted television.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

A hotel room with two beds, a desk with a coffee maker, and a nightstand with a lamp.

Basic Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room

A hotel room with two beds, a desk, and a chair.

Basic Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room

A hotel room with two beds, a nightstand with a lamp, and a window with bars.

Basic Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room

A hotel room with two beds, wooden headboards, a nightstand with a lamp, and a window with bars.

Basic Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Design Double Room

A bedroom with a bed, bedside lamps, a nightstand, a heater, and a window with a view of trees.

Design Double Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Zona 10, a neighborhood in Guatemala City, Hotel Citadin Z10 is in a shopping district. Oakland Mall and Paseo Cayala are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit La Aurora Zoo. Botanical Garden and Natural History Museum are also worth visiting. Visit our Guatemala City travel guide
View more Hostels in Guatemala City
Map
16-77 17 Calle, Guatemala City, Guatemala, 01010

What's nearby

  • A cityscape with a prominent building featuring a Coca-Cola logo, surrounded by roads and other buildings.
    Oakland Mall
    11 min walk - 0.6 miles
  • Gran Centro Los Próceres
    14 min walk - 0.8 miles
  • Plaza Fontabella Shopping Center
    17 min walk - 0.9 miles
  • Avenida La Reforma
    19 min walk - 1.0 mile
  • Embassy of Mexico in Guatemala
    4 min drive - 2.0 miles

Getting around

  • La Aurora Intl. Airport (GUA)
    16 min drive

Restaurants

  • Pollo Campero - C.C. Prisa
    7 min walk
  • Burger King
    4 min walk
  • Café Barista
    7 min walk
  • La Trama
    7 min walk
  • Tasty Tacos
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 11:30 AM for a fee: GTQ 45 for adults and GTQ 45 for children

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Hardwood flooring in room
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (39 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Meal delivery service

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: midnight; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GTQ 80.0 per day
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately GTQ 45 for adults and GTQ 45 for children
  • Rollaway bed fee: GTQ 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Citadin Z10 pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Citadin Z10?

Check-in start time: midnight; Check-in end time: anytime.

What time is check-out at Hotel Citadin Z10?

Check-out is at 10:00 AM.

Where is Hotel Citadin Z10 located?

Located in Zona 10, this hostel is within a 15-minute walk of Embassy of Israel in Guatemala and Oakland Mall. Embassy of Canada and Gran Centro Los Próceres are also within 15 minutes.

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Reviews

Hotel Citadin Z10 Reviews

6.8

7.0

Cleanliness

6.6

Amenities

8.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 12 out of 43 reviews
Rating 8 - Good. 12 out of 43 reviews
Rating 6 - Okay. 7 out of 43 reviews
Rating 4 - Poor. 5 out of 43 reviews
Rating 2 - Terrible. 7 out of 43 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Excelent if you are traveling for business, everything is close and no traffic at all on that area, nice restaurants close by
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
We were in Citadin Zona 4. The room was aceptable. Clean and it has a bathroom. Problem with shower curtain, water was leaking out and the drain was clogged. Noice to loud because it has a rests
Stayed 14 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
To be fair, I am not rating this compared to other hotels but based on the price I paid for it. The hotel is relatively new and is in a very good location if you want to be close to the airport and about 10 minutes walking from the Hotel Zone (Zona viva). However, the room is very small, quite basic and it is not noise-isolated. The neighbourhood is safe and there are some parking spots available. For a solo traveller who wants to spend the night just to catch a plane next day is a fair choice for the price. If you want luxury and a more touristy hotel, skip it. Staff was friendly and the room was clean. Pillows not comfortable and bed too soft. For young travellers this is also a good choice.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Amenities
The room was nice but small. Throughout the night, I could hear the staff talking, and during the day, there was construction work being done above my room. The location is convenient, and the staff was helpful, but the noise issue needs to be addressed.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place and staff over all were good The TV we could not get to work There was a murmur noise all night wasn’t sure if it was another guests snore or a machine that repeatedly turned on and off Like I stated before place and staff were good Just not the greatest stay.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Liked: Staff & service
We were right by the kitchen. We could hear all the banging and talking. The pictures on Expedia did not reflect my room. I had barely any place to walk. Maybe a foot I. Between the wall and the bed. Other than that, staff was very friendly.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful!
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Disliked: Amenities
No parking
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Stayed one night
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Moved my stay to a completely different hotel
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Shower handle was broken and would fall off when you tried to change the water temperature. They required $30 cash deposit or an ID. I had to leave my passport with them at the front desk in a drawer that wasn’t even locked, that made me extremely uncomfortable. No towels to dry your hands on or your feet after you get out of the shower. I would not stay there again.
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would avoid ..staff wonderful building very tired
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I THINK THE ROOM WAS VERY SMALL AND LACK OF PRIVACY, BACK FROM THE RECEPTION.
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property through Expedia. There was supposed to be a kitchenette, mini fridge, dishes, everything you would need for the 2 week stay i booked. What was there? A grimey mattress on a concrete slab with a tiny toils wet . They got my money, my husband didn't stay a single night. Expedia was no help. The hotel was no help. BEWARE! didn't spend a
Stayed 13 nights in Oct 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nada que ver con lo que se ve en fotos.. Ni de emergencia volvería
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near airport
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel no es nada lujoso, pero es un lugar donde se puede dormir. La habitación 4 es muy pequeña, tiene cama y baño. Ubicación buena, solo minutos a pie de Pollo Campero y Barrista Café. También hay una bomba de gasolina cerca que está abierta 24 h, que tiene varias cosas para comer a la noche. Por el precio, el hotel está bien.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio 👌
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Bastante promedio todo, justo lo que pague es lo que se recibe
Stayed 5 nights in Nov 2025
Verified review

6/10 Okay

Lo único bueno de este lugar es la ubicación. Las habitaciones son extremadamente pequeñas y, al llegar, no había toallas ni jabón. Encima de nuestra habitación estaba la cocina del restaurante, por lo que desde las 6 a.m. se escuchaba todo: golpes, arrastre de objetos y el ruido de cuando picaban alimentos. La verdad, la habitación era incómoda y con muy poco aislamiento del ruido.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama y almohadas la sentimos incómodas. De lo contrario nos pareció todo bien.
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Mal arañas los empleados desde temprano asen mucha ruido
Stayed 1 night in May 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El cuarto numero 6 no tiene ventana, si no una pared falsa que da al lavadero o cocina, no estoy segura. A las 6:30 am empiezan a ordenar platos y a platicar y se escucha todito desde el cuarto. El cuarto es bastante pequeño, así que no tiene mesa donde poner la maleta y no tiene aire acondicionado, solo un mini ventilador. También la conexión de wifi es muy mala. Tengo que decir que el proceso de check-in/out es un poco tedioso. Hay que dejar documento hasta el check out.
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
La ubicación únicamente, de ahí tiene aspecto de un motel
Stayed 1 night in Dec 2024