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Hotel Citadin Z10

2.0 star property
Guests enjoy the convenience of in-room Wi-Fi and local cuisine at this welcoming hotel in Zone 10, just steps away from La Aurora Zoo

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Photo gallery for Hotel Citadin Z10

Exterior - Hotel Citadin Z10 (Guatemala City)
Reception - Hotel Citadin Z10 (Guatemala City)
Business Studio Suite | Desk, laptop workspace, iron/ironing board, free WiFi - Hotel Citadin Z10 (Guatemala City)
Terrace/patio - Hotel Citadin Z10 (Guatemala City)
Shower, towels - Hotel Citadin Z10 (Guatemala City)
Hotel Citadin Z10 sits in vibrant Zone 10, where travelers start their day with local cuisine breakfasts. The 24-hour front desk staff helps guests navigate the area, while in-room WiFi and local meal delivery service make evenings comfortable after a day of exploration.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Breakfast available
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Basic Double Room

Basic Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Basic Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Business Studio Suite

Business Studio Suite | Desk, laptop workspace, iron/ironing board, free WiFi

Business Studio Suite

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Basic Single Room

Basic Single Room | Desk, laptop workspace, iron/ironing board, free WiFi

Basic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Basic Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Triple Room

Comfort Triple Room | Desk, laptop workspace, iron/ironing board, free WiFi

Comfort Triple Room

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Basic Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Business Studio Suite

Desk, laptop workspace, iron/ironing board, free WiFi

Business Studio Suite

  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Basic Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Basic Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room | Private kitchen

Basic Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Design Double Room

Design Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Design Double Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Zona 10, a neighborhood in Guatemala City, Hotel Citadin Z10 is in a shopping district. Botanical Garden and Natural History Museum are local attractions and those in the mood for shopping can visit Paseo Cayala and Oakland Mall. Museo Nacional de Historia Natural Jorge Ibarra and La Aurora Zoo are also worth visiting. Visit our Guatemala City travel guide
View more Hostels in Guatemala City
Map
16-77 17 Calle, Guatemala City, Guatemala, 01010

What's nearby

  • Oakland Mall
    Oakland Mall
    11 min walk - 0.6 miles
  • Bus Stop La Tipografía, Guatemala City, Guatemala, Editorial
    Avenida Las Américas
    17 min walk - 0.9 miles
  • Embassy of Canada
    13 min walk - 0.7 miles
  • Plaza Fontabella Shopping Center
    17 min walk - 0.9 miles
  • Avenida La Reforma
    19 min walk - 1.0 mile

Getting around

  • La Aurora Intl. Airport (GUA)
    16 min drive

Restaurants

  • Burger King
    4 min walk
  • Pollo Campero - C.C. Prisa
    7 min walk
  • San Martín
    6 min walk
  • Tasty Tacos
    3 min walk
  • La Trama
    7 min walk

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Villas Santander
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  • Free WiFi
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  • Breakfast available
  • Bar
7.6 out of 10, Good, 254 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 11:30 AM for a fee: GTQ 45 for adults and GTQ 45 for children

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Hardwood flooring in room
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (39 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Meal delivery service

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: midnight; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GTQ 80.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately GTQ 45 for adults and GTQ 45 for children
  • Rollaway bed fee: GTQ 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Citadin Z10 pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Citadin Z10?

Check-in start time: midnight; Check-in end time: anytime.

What time is check-out at Hotel Citadin Z10?

Check-out is at 10:00 AM.

Where is Hotel Citadin Z10 located?

Located in Zona 10, this hostel is within a 15-minute walk of Embassy of Israel in Guatemala, Oakland Mall, and Embassy of Canada. Gran Centro Los Próceres and Europlaza are also within 1 mi (2 km).

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Reviews

Hotel Citadin Z10 Reviews

6.8

6.8

Cleanliness

6.6

Amenities

8.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 9 out of 33 reviews
Rating 8 - Good. 10 out of 33 reviews
Rating 6 - Okay. 4 out of 33 reviews
Rating 4 - Poor. 3 out of 33 reviews
Rating 2 - Terrible. 7 out of 33 reviews

Reviews

Verified

8/10 Good

Carlos

Liked: Staff & service, amenities, property conditions & facilities
Excelent if you are traveling for business, everything is close and no traffic at all on that area, nice restaurants close by
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Abraham Samuel

Liked: Cleanliness, staff & service
To be fair, I am not rating this compared to other hotels but based on the price I paid for it. The hotel is relatively new and is in a very good location if you want to be close to the airport and about 10 minutes walking from the Hotel Zone (Zona viva). However, the room is very small, quite basic and it is not noise-isolated. The neighbourhood is safe and there are some parking spots available. For a solo traveller who wants to spend the night just to catch a plane next day is a fair choice for the price. If you want luxury and a more touristy hotel, skip it. Staff was friendly and the room was clean. Pillows not comfortable and bed too soft. For young travellers this is also a good choice.
Stayed 2 nights in May 2026
Verified

6/10 Okay

Ligia M

Liked: Cleanliness, staff & service
We were in Citadin Zona 4. The room was aceptable. Clean and it has a bathroom. Problem with shower curtain, water was leaking out and the drain was clogged. Noice to loud because it has a rests
Stayed 14 nights in Jan 2026
Verified

6/10 Okay

Shawn

Liked: Amenities
The room was nice but small. Throughout the night, I could hear the staff talking, and during the day, there was construction work being done above my room. The location is convenient, and the staff was helpful, but the noise issue needs to be addressed.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place and staff over all were good The TV we could not get to work There was a murmur noise all night wasn’t sure if it was another guests snore or a machine that repeatedly turned on and off Like I stated before place and staff were good Just not the greatest stay.
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Carmen

Liked: Staff & service
We were right by the kitchen. We could hear all the banging and talking. The pictures on Expedia did not reflect my room. I had barely any place to walk. Maybe a foot I. Between the wall and the bed. Other than that, staff was very friendly.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful!
Stayed 2 nights in May 2026
Verified

8/10 Good

Erick

Stayed one night
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

sam

Disliked: Cleanliness, property conditions & facilities
Moved my stay to a completely different hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Safe location. Great people
Stayed 3 nights in Sep 2024
Verified

2/10 Terrible

jay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would avoid ..staff wonderful building very tired
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I THINK THE ROOM WAS VERY SMALL AND LACK OF PRIVACY, BACK FROM THE RECEPTION.
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

jose armando herrera

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property through Expedia. There was supposed to be a kitchenette, mini fridge, dishes, everything you would need for the 2 week stay i booked. What was there? A grimey mattress on a concrete slab with a tiny toils wet . They got my money, my husband didn't stay a single night. Expedia was no help. The hotel was no help. BEWARE! didn't spend a
Stayed 13 nights in Oct 2024
Verified

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Bastante promedio todo, justo lo que pague es lo que se recibe
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Jesus

Lo único bueno de este lugar es la ubicación. Las habitaciones son extremadamente pequeñas y, al llegar, no había toallas ni jabón. Encima de nuestra habitación estaba la cocina del restaurante, por lo que desde las 6 a.m. se escuchaba todo: golpes, arrastre de objetos y el ruido de cuando picaban alimentos. La verdad, la habitación era incómoda y con muy poco aislamiento del ruido.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama y almohadas la sentimos incómodas. De lo contrario nos pareció todo bien.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

david

Disliked: Cleanliness, property conditions & facilities
Mal arañas los empleados desde temprano asen mucha ruido
Stayed 1 night in May 2025
Verified

4/10 Poor

Maria

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El cuarto numero 6 no tiene ventana, si no una pared falsa que da al lavadero o cocina, no estoy segura. A las 6:30 am empiezan a ordenar platos y a platicar y se escucha todito desde el cuarto. El cuarto es bastante pequeño, así que no tiene mesa donde poner la maleta y no tiene aire acondicionado, solo un mini ventilador. También la conexión de wifi es muy mala. Tengo que decir que el proceso de check-in/out es un poco tedioso. Hay que dejar documento hasta el check out.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Jorge

Disliked: Cleanliness, amenities, property conditions & facilities
La ubicación únicamente, de ahí tiene aspecto de un motel
Stayed 1 night in Dec 2024
Verified

8/10 Good

DIEGO

Liked: Staff & service, property conditions & facilities, room comfort
Buena atención, faltó algo de higiene en las camas, tuvimos que cambiar las sábanas. De resto muy cómodo.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Antonio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Habitaciones muy pequeñas
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

LUIS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sobrevalorado

Lugar muy sucio, muy informal, sobrevalorado
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Alex

Stayed 2 nights in Jan 2026
Verified

8/10 Good

Matthew

Stayed 2 nights in Jan 2026