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Holiday Inn Guatemala City by IHG

3.5 star property

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Photo gallery for Holiday Inn Guatemala City by IHG

Outdoor pool
Exterior
Reception
Premium bedding, in-room safe, desk, blackout drapes
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
Blackout drapes/curtains
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
Blackout drapes/curtains
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Pillow menu
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
Blackout drapes/curtains
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchen

Suite, 1 King Bed, Kitchen | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Kitchen

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Pillow menu
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Map
1a Avenida 13-22 Zona 10, Guatemala City, Guatemala, 1010

What's nearby

  • Embassy of Mexico in Guatemala - 10 min walk - 0.6 miles
  • Oakland Mall - 11 min walk - 0.6 miles
  • U.S. Embassy in Guatemala - 11 min walk - 0.6 miles
  • La Aurora Zoo - 13 min walk - 0.7 miles
  • Paseo Cayala - 6 min drive - 2.5 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 11 min drive

Restaurants

  • ‪San Martín - ‬1 min walk
  • ‪Gianni‘s - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Applebee's - ‬2 min walk
  • ‪Burger King - ‬3 min walk

About this property

Holiday Inn Guatemala City by IHG

Hotel remodeled in 2023 and located near Avenida La Reforma
Located close to Plaza Fontabella Shopping Center and Embassy of Mexico in Guatemala, Holiday Inn Guatemala City by IHG provides a terrace, dry cleaning/laundry services, and a bar. The on-site international cuisine buffet restaurant, Los Comensales, serves breakfast. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a vending machine, and a ballroom
  • A gift shop, ATM/banking services, and a living plant wall
  • Guest reviews give top marks for the helpful staff and location
Room features
All 210 rooms boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: GTQ 151.47 for adults and GTQ 80.19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Sonata
  • Los Comensales

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7,782 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Living plant wall
  • Renovated entire property - May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GTQ 162.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GTQ 151.47 for adults and GTQ 80.19 for children
  • Rollaway bed fee: GTQ 162.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Guatemala City Holiday Inn
Holiday Inn Guatemala City
Holiday Inn Hotel Guatemala City
Holiday Inn Guatemala Guatemala City
Holiday Inn Guatemala Hotel Guatemala City
Holiday Inn Guatemala City Hotel

Frequently asked questions

Does Holiday Inn Guatemala City by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn Guatemala City by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Guatemala City by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Guatemala City by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Guatemala City by IHG?

Check-out is at 1 PM.

Where is Holiday Inn Guatemala City by IHG located?

Located in Zona 10, this hotel is within a 5-minute walk of Avenida La Reforma and Plaza Fontabella Shopping Center. Embassy of Mexico in Guatemala and Oakland Mall are also within 15 minutes.

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Holiday Inn Guatemala City by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Great hotel with great service and amenities in a convenient location.
Stayed 2 nights in Apr 2025

10/10

Great location
Stayed 1 night in Mar 2025

10/10

Love the cleanest and love the staff
Stayed 2 nights in Apr 2025

10/10

Short drive from and to the airport, the staff is amazing, rooms are well kept
Stayed 1 night in Mar 2025

10/10

The staff was kind and quick for service I highly recommend
Stayed 1 night in May 2025

10/10

Great place!
Stayed 2 nights in Dec 2024

10/10

Overall staff and location were great
Stayed 1 night in Jan 2025

10/10

They accommodated my stay and are super friendly. All you can eat breakfast at a affordable price. Close to stores and we Uber around the city with ease close to many stores and places
Stayed 1 night in Apr 2025

10/10

Great location, amazing restaurants in the area. Clean and great views.
Stayed 1 night in Jan 2025

10/10

Its a beautiful hotel. Most of all very clean. Staff very friendly. Good pkace for kids
Stayed 1 night in Dec 2024

6/10

We had a nice stay. I booked sweet but they put us in a
Stayed 1 night in Mar 2025

10/10

Great place to stay. Breakfast is incredible.
Stayed 3 nights in Aug 2024

8/10

Great rate, business stay.
Stayed 6 nights in Aug 2024

10/10

Great hotel.
Stayed 1 night in May 2024

10/10

👍
Stayed 1 night in Apr 2025

10/10

Great place loved it I recommend
Stayed 10 nights in May 2024

10/10

Buen hotel business class
Stayed 2 nights in Dec 2024

10/10

I
Stayed 1 night in Apr 2025

10/10

Great place and very well centralized to many options of food and shopping
Stayed 3 nights in Jun 2024

10/10

Ok
Stayed 1 night in Apr 2025

10/10

Great service and great environment
Stayed 1 night in Aug 2024

10/10

Love it
Stayed 1 night in Dec 2024

10/10

It was a good stayed overall.
Stayed 2 nights in Jun 2024

10/10

Great hotel with very comfortable beds. Delicious Breakfast. Sonia in the 2nd floor dining room was awesome, she was very attentive and welcoming. I will be staying here again the next time I am in Guatemala.
Stayed 1 night in Oct 2024

10/10

Unique hotel
Stayed 1 night in May 2024