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Hilton Guatemala City

4.5 star property
Colonial hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hilton Guatemala City

Garden
Bar (on property)
Sports facility
Aerial view
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking available
  • Parking included
  • Breakfast available

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 2 Queen Beds (Executive)

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Room, 2 Queen Beds (Executive)

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Down duvet
Egyptian cotton linens
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Executive Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Down duvet
Egyptian cotton linens
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Patio

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Room, 2 Queen Beds, Patio

Highlights

Patio
Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Down duvet
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio

Smart TV

Room, 2 Queen Beds, Patio

Highlights

Patio
Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Down duvet
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Smart TV

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Blackout drapes/curtains
Egyptian cotton linens
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Executive)

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Room, 2 Queen Beds (Executive)

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Down duvet
Egyptian cotton linens
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Down duvet
Egyptian cotton linens
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Smart TV

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Down duvet
Egyptian cotton linens
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Executive Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Down duvet
Egyptian cotton linens
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed, Patio

Highlights

Patio
Yard
Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Smart TV

Room, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Smart TV

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Down duvet
Egyptian cotton linens
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Smart TV

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Down duvet
Egyptian cotton linens
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Map
Km. 9.5 CA 1 East, Santa Catarina Pinula, Guatemala, 01015

What's nearby

  • Oakland Mall - 5 min drive - 2.6 miles
  • Embassy of Mexico in Guatemala - 6 min drive - 3.5 miles
  • La Aurora Zoo - 6 min drive - 3.7 miles
  • U.S. Embassy in Guatemala - 6 min drive - 3.7 miles
  • Paseo Cayala - 6 min drive - 2.7 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 21 min drive

Restaurants

  • ‪Krispy Kreme Arkadia - ‬3 min drive
  • ‪Starbucks - ‬20 min walk
  • ‪Café Barista - ‬4 min drive
  • ‪El Rincón del Loto - ‬6 min drive
  • ‪Sushi Itto - ‬3 min drive

About this property

Hilton Guatemala City

Luxury boutique hotel near Paseo Cayala
At Hilton Guatemala City, you can look forward to a free daily manager's reception, a garden, and dry cleaning/laundry services. The on-site restaurant, Restaurante Las Ventanas, offers breakfast, brunch, lunch, and dinner. In addition to a bar and a gym, guests can connect to in-room WiFi (surcharge).
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a porter/bellhop, and a 24-hour front desk
  • Multilingual staff, a front-desk safe, and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 130 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Bathrooms with tubs or showers and hair dryers
  • Smart TVs with cable channels
  • Separate sitting areas, childcare services, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 10 per day); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 17 to 20 for adults and USD 17 to 20 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurante Las Ventanas

Things to do

  • Gym
  • Outdoor pool
  • Piano

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Built in 1995
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17 to 20 for adults, and USD 17 to 20 for children
  • Fee for in-room wireless internet: USD 10 per night (rates may vary)
  • Fee for in-room wired internet: USD 10 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 10 per day (rates may vary)
  • Fee for wired internet in public areas: USD 10 per day (rates may vary)
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Guatemala Hotel Vista Real
Guatemala Vista Real
Guatemala Vista Real Hotel
Hotel Real Guatemala
Hotel Vista Real
Hotel Vista Real Guatemala
Vista Guatemala
Vista Real
Vista Real Guatemala
Vista Real Hotel
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City
Hilton Guatemala City Hotel
Hilton Guatemala City

Frequently asked questions

Does Hilton Guatemala City have a pool?

Yes, this property has an outdoor pool.

Is Hilton Guatemala City pet-friendly?

Yes, Hilton Guatemala City allows cats and dogs (limit 1 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Hilton Guatemala City?

Self parking is free at this property.

What time is check-in at Hilton Guatemala City?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hilton Guatemala City?

Check-out is at noon.

Where is Hilton Guatemala City located?

Situated near the airport, this luxury hotel is within 3 mi (5 km) of Centro Comercial Pradera, Zona Pradera, and Embassy of Israel in Guatemala. Paseo Cayala and Universidad del Valle de Guatemala are also within 6 mi (10 km).

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Hilton Guatemala City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 406 out of 656 reviews
Rating 8 - Good. 121 out of 656 reviews
Rating 6 - Okay. 62 out of 656 reviews
Rating 4 - Poor. 40 out of 656 reviews
Rating 2 - Terrible. 27 out of 656 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Excellent customer service. Very clean and great location
Stayed 3 nights in May 2025

10/10

Beautiful hotel and outstanding service! Every detail was perfect, and the staff went above and beyond to make our stay special. Highly recommend!
Stayed 2 nights in Apr 2025

10/10

Excellent property
Stayed 1 night in Apr 2025

10/10

This was a very safe and mostly quiet property away outside of the city. While we were next to a busy street, we were still within a safe zone. Not walkable, and you must have private transportation, overall it was a nice experience.
Stayed 4 nights in Apr 2025

10/10

All gravy
Stayed 1 night in Jun 2025

8/10

Great hotel and nice arquitecture.
Stayed 2 nights in Dec 2024

10/10

Wonderful start to our honeymoon ❤️
Stayed 2 nights in Mar 2025

10/10

amazing services i love the place

10/10

The hotel is spectacular! We loved it!
Stayed 4 nights in Nov 2024

4/10

Place needed major updating … although clean had a smell that we couldn’t place… like water damage covered up by air freshener. Coffee shop on sight didn’t open until after 8am… Bar was small and not well supplied. Everything was a cab ride away nothing within walking distance.
Stayed 1 night in Apr 2025

4/10

My wife and I were lounging at the pool and my wife caught some guy behind a tree snapping photos of her. He ran and hid inside the bathroom and locked the door. I was banging on the door, then told an employee what happened using google translate. The employee said he would take care of it, then we heard NOTHING else about it and no one bothered to contact us. Made my wife and I feel so good n safe and gross.
Stayed 2 nights in May 2025

10/10

Nice place to stay.
Stayed 3 nights in May 2024

10/10

Nice and clean
Stayed 1 night in Jan 2025

6/10

Nice hotel. But staff could be more helpful
Stayed 1 night in Nov 2024

8/10

The architecture and the atmosphere of the property is incredible, the comfort is really very pleasant. However, the staff in charge seems to be not very happy in their work and show a lot of lack of knowledge in their routine tasks. I definitely recommend the property but you have to improve a lot in customer service or improve training
Stayed 2 nights in Feb 2025

10/10

Beautiful property.
Stayed 2 nights in Aug 2024

10/10

Great
Stayed 1 night in Dec 2024

10/10

Staff was very friendly and available to assist with all of our questions and needs.
Stayed 1 night in Aug 2024

10/10

Arrived at 10 pm on 12/29/24 we were welcome by a nice receptionist who attended our needs and explained restaurant times, money exchange, wifi, pool time, second day i ordered room service and they have a nice server named Fabio he was so polite, we would explain our breakfast every day i stayed 6 nights with my son and every day we had breakfast in our room, house keeper made sure our room was clean and beds made, my son and i had the most wonderful time in this hotel, i definitely recommend you to stay here, its affordable and beautiful.
Stayed 6 nights in Dec 2024

10/10

Beautiful property
Stayed 1 night in Jul 2024

10/10

Great guest services!
Stayed 1 night in Apr 2024

10/10

Everyone was very friendly 😊
Stayed 5 nights in Jun 2024

10/10

I love the tranquility of the place. The staff incredible!!
Stayed 1 night in Aug 2024

10/10

Amazing servicer
Stayed 2 nights in Oct 2024

10/10

Beautiful place Wonderful staff
Stayed 1 night in Mar 2023