See all properties

Hilton Guatemala City

4.5 star property
Travelers find garden views and warm hospitality at this hotel near Paseo Cayala, where the outdoor pool and gym offer both relaxation and activity options

Choose dates to view prices

Photo gallery for Hilton Guatemala City

Garden - Hilton Guatemala City (Santa Catarina Pinula)
Aerial view - Hilton Guatemala City (Santa Catarina Pinula)
Breakfast, lunch and dinner served - Hilton Guatemala City (Santa Catarina Pinula)
Terrace/patio - Hilton Guatemala City (Santa Catarina Pinula)
View from property - Hilton Guatemala City (Santa Catarina Pinula)
Hilton Guatemala City combines comfort with convenience. Enjoy a daily manager's reception and garden views. The outdoor pool offers a refreshing escape, while multilingual staff assist travelers. Breakfast at Restaurante Las Ventanas and drinks at the bar complete the experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 30 of 30 rooms

Deluxe Executive King Room

  • Sleeps 2

View all photos for Deluxe Two Queen Room

Interior

Deluxe Two Queen Room

  • Sleeps 3

View all photos for Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Egyptian cotton linens
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Smart TV

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Smart TV

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Executive Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Living area | Smart TV

Room, 1 King Bed, Corner

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Egyptian cotton linens
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed, Patio

Highlights

Patio
Yard
Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Egyptian cotton linens
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Select Comfort bed
Egyptian cotton linens
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Executive)

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Room, 2 Queen Beds (Executive)

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Patio

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Room, 2 Queen Beds, Patio

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Executive Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 2 Queen Beds, Patio

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Executive)

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Room, 2 Queen Beds (Executive)

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

2 Queen Beds, Executive Floor

  • Sleeps 3

Executive King Room

  • Sleeps 2

Deluxe Two Queen Room with Patio

  • Sleeps 3

Deluxe Executive Two Queen Room

  • Sleeps 3

View all photos for Two Queen Room

Interior

Two Queen Room

  • Sleeps 3

View all photos for King Room

Interior

King Room

  • Sleeps 2

View all photos for Two Queen Room with Patio

Interior

Two Queen Room with Patio

  • Sleeps 3

King Room with Patio

  • Sleeps 2

One Bedroom Suite

  • Sleeps 2

View all photos for Deluxe King Room

Interior

Deluxe King Room

  • Sleeps 2

Accessible King Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

View all photos for Corner King Room

Interior

Corner King Room

  • Sleeps 2

You may also like

Ad
4 restaurants, breakfast, lunch, dinner served; international cuisine

InterContinental Real Guatemala by IHG

Zona 10
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
9.2 out of 10, Wonderful, 1,004 reviews
InterContinental Real Guatemala by IHG

About the neighborhood

Located in Santa Catarina Pinula, Hilton Guatemala City is near the airport. El Obelisco and Torre del Reformador are local landmarks, and travelers looking to shop may want to visit Paseo Cayala and Centro Comercial Pradera. La Aurora Zoo and Botanical Garden are also worth visiting. Visit our Santa Catarina Pinula travel guide
Map
Km. 9.5 CA 1 East, Santa Catarina Pinula, Guatemala, 01015

What's nearby

  • Cayala city touristic attraction in Guatemala, Central America
    Paseo Cayala
    8 min drive - 3.8 miles
  • Centro Comercial Pradera
    17 min walk - 0.9 miles
  • Zona Pradera
    2 min drive - 1.3 miles
  • Universidad del Valle de Guatemala
    7 min drive - 3.5 miles
  • U.S. Embassy in Guatemala
    11 min drive - 5.1 miles

Getting around

  • La Aurora Intl. Airport (GUA)
    21 min drive

Restaurants

  • Starbucks
    20 min walk
  • Café Barista
    4 min drive
  • Diacá
    7 min drive
  • Krispy Kreme Arkadia
    3 min drive
  • Applebee's
    3 min drive

About this property

Hilton Guatemala City

Luxury boutique hotel near Paseo Cayala
At Hilton Guatemala City, you can look forward to a free daily manager's reception, a garden, and dry cleaning/laundry services. The on-site restaurant, Restaurante Las Ventanas, offers breakfast, brunch, lunch, and dinner. In addition to a bar and a gym, guests can connect to in-room WiFi (surcharge).
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), wedding services, and a reception hall
  • Multilingual staff, luggage storage, and a porter/bellhop
  • Guest reviews say great things about the helpful staff
Room features
All 130 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Bathrooms with tubs or showers and hair dryers
  • Smart TVs with cable channels
  • Separate sitting areas, childcare services, and coffee/tea makers

Similar properties

Meeting facility
The Westin Camino Real, Guatemala
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 1,004 reviews
The Westin Camino Real, Guatemala
Compare similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 10 per day); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 17 to 20 for adults and USD 17 to 20 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurante Las Ventanas

Things to do

  • Gym
  • Outdoor pool
  • Piano

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 49,729 square feet of conference space
  • Business center

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Built in 1995
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17 to 20 for adults, and USD 17 to 20 for children
  • Fee for in-room wireless internet: USD 10 per night (rates may vary)
  • Fee for in-room wired internet: USD 10 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 10 per day (rates may vary)
  • Fee for wired internet in public areas: USD 10 per day (rates may vary)
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Guatemala Hotel Vista Real
Guatemala Vista Real
Guatemala Vista Real Hotel
Hotel Real Guatemala
Hotel Vista Real
Hotel Vista Real Guatemala
Vista Guatemala
Vista Real
Vista Real Guatemala
Vista Real Hotel
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City
Hilton Guatemala City Hotel
Hilton Guatemala City

Frequently asked questions

Does Hilton Guatemala City have a pool?

Yes, this property has an outdoor pool.

Is Hilton Guatemala City pet-friendly?

Yes, Hilton Guatemala City allows cats and dogs (limit 1 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Guatemala City?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hilton Guatemala City?

Check-out is at noon.

Where is Hilton Guatemala City located?

Situated near the airport, this luxury hotel is within 3 mi (5 km) of Centro Comercial Pradera, Zona Pradera, and Embassy of Israel in Guatemala. Universidad del Valle de Guatemala and Oakland Mall are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hilton Guatemala City Reviews

8.6

Excellent

9.2

Cleanliness

8.2

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 433 out of 696 reviews
Rating 8 - Good. 125 out of 696 reviews
Rating 6 - Okay. 65 out of 696 reviews
Rating 4 - Poor. 43 out of 696 reviews
Rating 2 - Terrible. 30 out of 696 reviews

Reviews

8/10 Good

Destinee

Liked: Cleanliness, property conditions & facilities
The room was ok, a bit outdated. The hotel itself was beautiful, the staff was excellent! Overall I’d stay here again
Stayed 4 nights in Dec 2025

10/10 Excellent

Nallely

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay, friendly staff (thank you Yahaira for being AMAZING!). I felt at home at this Hilton. The backyard looked like from a fairy movie and the decoration has so much character. Room was clean and service was top notch! Please give Yahaira a promotion and a raise!!
Stayed 1 night in Jan 2026

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. The breakfast buffett was fantastic
Stayed 1 night in Aug 2025

10/10 Excellent

Vincent Desierto

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect vacation place with peace and quiet.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica Gallo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service. Very clean and great location
Stayed 3 nights in May 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and outstanding service! Every detail was perfect, and the staff went above and beyond to make our stay special. Highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and available to assist with all of our questions and needs.
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very safe and mostly quiet property away outside of the city. While we were next to a busy street, we were still within a safe zone. Not walkable, and you must have private transportation, overall it was a nice experience.
Stayed 4 nights in Apr 2025

10/10 Excellent

Karlton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very friendly 😊
Stayed 5 nights in Jun 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
I love the tranquility of the place. The staff incredible!!
Stayed 1 night in Aug 2024

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff
Stayed 1 night in Feb 2024

10/10 Excellent

Yoanie

Liked: Staff & service, property conditions & facilities
We love the nature and I was relax experience
Stayed 1 night in Mar 2024

10/10 Excellent

martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at 10 pm on 12/29/24 we were welcome by a nice receptionist who attended our needs and explained restaurant times, money exchange, wifi, pool time, second day i ordered room service and they have a nice server named Fabio he was so polite, we would explain our breakfast every day i stayed 6 nights with my son and every day we had breakfast in our room, house keeper made sure our room was clean and beds made, my son and i had the most wonderful time in this hotel, i definitely recommend you to stay here, its affordable and beautiful.
Stayed 6 nights in Dec 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Clean. Staff very polite and service oriented
Stayed 2 nights in Feb 2024

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The architecture and the atmosphere of the property is incredible, the comfort is really very pleasant. However, the staff in charge seems to be not very happy in their work and show a lot of lack of knowledge in their routine tasks. I definitely recommend the property but you have to improve a lot in customer service or improve training
Stayed 2 nights in Feb 2025

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was immaculate
Stayed 2 nights in Sep 2023

4/10 Poor

T. S.

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My wife and I were lounging at the pool and my wife caught some guy behind a tree snapping photos of her. He ran and hid inside the bathroom and locked the door. I was banging on the door, then told an employee what happened using google translate. The employee said he would take care of it, then we heard NOTHING else about it and no one bothered to contact us. Made my wife and I feel so good n safe and gross.
Stayed 2 nights in May 2025

6/10 Okay

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Hotel staff not helpful, their answer to any request was always no. Hotel room (338) not clean, closet room full of dust.
Stayed 3 nights in Oct 2023

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antonio works as concierge, front desk, and bellman. He is everywhere and so efficient and professional. His support was the highlight of my experience at the Hilton. He should be the front end manager! Customer service is his priority and it shows.
Stayed 3 nights in Nov 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel property in excellent condition and very quiet and safe.
Stayed 1 night in Jan 2026

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and amazing property
Stayed 1 night in Oct 2025

10/10 Excellent

Bryam

Liked: Cleanliness, amenities
Need it more time to stay
Stayed 1 night in Dec 2025

4/10 Poor

Richard Dwayne

Liked: Property conditions & facilities
Disliked: Staff & service
Too distant from anything, long walk from rooms to lobby and restaurants
Stayed 3 nights in Dec 2025

10/10 Excellent

pawel

Great place
Stayed 5 nights in Aug 2025