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Hilton Garden Inn Guatemala City

4.0 star property
International flavors meet local charm at this Guatemala City hotel where staff members help travelers navigate the city while providing seamless WiFi connectivity

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Meeting facility - Hilton Garden Inn Guatemala City (Guatemala City)
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Reception - Hilton Garden Inn Guatemala City (Guatemala City)
Reception - Hilton Garden Inn Guatemala City (Guatemala City)
Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board - Hilton Garden Inn Guatemala City (Guatemala City)
Located in Guatemala City's center, the Hilton Garden Inn offers modern comfort with genuine Guatemalan hospitality. Enjoy international dishes at the Garden Grille & Bar, stay fit in the gym, or explore nearby attractions like the Children's Museum and Natural History Museum.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, City View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 King Bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 King Bed, City View

  • 58 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Queen Bed

8.8 out of 10
Excellent
(20 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Room, 1 Queen Bed, Accessible (Roll-in Shower) | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for King Room

In-room safe, desk, soundproofing, iron/ironing board

King Room

  • Sleeps 2
  • Free WiFi

View all photos for King Room with City View

In-room safe, desk, soundproofing, iron/ironing board

King Room with City View

  • Sleeps 3
  • Free WiFi

View all photos for Junior King Suite with City View

A hotel room with a bed, bedside table, desk, chair, and artwork on the walls.

Junior King Suite with City View

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Zona 9, a neighborhood in Guatemala City, Hilton Garden Inn Guatemala City is in a shopping district and near the airport. Natural History Museum and Teatro Nacional are cultural highlights, and travelers looking to shop may want to visit Oakland Mall and Central Market. Children's Museum and Museo Nacional de Historia are two other places to visit that come recommended. Visit our Guatemala City travel guide
Map
13 Calle 7 65 Zona 9, Guatemala City, 01009

What's nearby

  • Bus Stop La Tipografía, Guatemala City, Guatemala, Editorial
    Avenida Las Américas
    8 min walk - 0.5 miles
  • Elephant in captivity in a zoo in Guatemala City called La Aurora, caged space, limitation of freedom, human hegoism.
    La Aurora Zoo
    10 min walk - 0.5 miles
  • Oakland Mall
    Oakland Mall
    16 min walk - 0.9 miles
  • Avenida La Reforma
    1 min walk - 0.1 miles
  • Embassy of Mexico in Guatemala
    11 min walk - 0.6 miles

Getting around

  • La Aurora Intl. Airport (GUA)
    10 min drive

Restaurants

  • McDonald's
    4 min walk
  • Restaurante Carpaccio
    4 min walk
  • Pizza Hut
    4 min walk
  • La Plazuela
    4 min walk
  • RBG Bar & Grill
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 15.40 for adults and USD 7.70 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,239 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 45.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.40 for adults and USD 7.70 for children
  • Late check-in fee
  • Late check-out fee: USD 45.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hilton Garden Inn Guatemala City pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Guatemala City?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours, for a fee.

What time is check-out at Hilton Garden Inn Guatemala City?

Check-out is at 1 PM. Late check-out is available for USD 45.00 (subject to availability).

Where is Hilton Garden Inn Guatemala City located?

Located in Zona 9, this hotel is within 1 mi (2 km) of Oakland Mall, Children's Museum, and Natural History Museum. Teatro Nacional and Museo Nacional de Historia are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Guatemala City Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 566 out of 967 reviews
Rating 8 - Good. 265 out of 967 reviews
Rating 6 - Okay. 78 out of 967 reviews
Rating 4 - Poor. 33 out of 967 reviews
Rating 2 - Terrible. 25 out of 967 reviews

Reviews

Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy this hotel and have come several times. Staff is friendly, food is good, service is responsive.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness
Very clean, comfortable, staff was very friendly.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Sergio

Liked: Cleanliness
Clean place
Stayed 1 night in Mar 2026
Verified

8/10 Good

Otto

Liked: Cleanliness, amenities, property conditions & facilities
nice hotel. clean and quiet at night.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly, and the room was clean and comfortable.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, property conditions & facilities
Room service was excellent, staff was great, breakfast was super
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities
Yes, staff was curtious and the room was clean.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Humza

Liked: Cleanliness, staff & service, amenities
Staff was outstanding and really nice.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Huber

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, customer service excellent. The location was very convenient, close to the airport and local restaurants.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and helpful front desk staff. Room is nice, clean, and modern.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Krishna

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, and spacious room with all amenities. Very friendly staff. Very close to the airport and in a very good and safe neighborhood with lots of options for walking around.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Aranely

Liked: Cleanliness, amenities, property conditions & facilities
Great staff ! Very nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mynor

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean rooms.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, amenities
The room was always clean and in good order. The staff at the reception desk was always helpful and fiendly.
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Christy

Liked: Amenities
Second time staying here , overall very clean and friendly staff.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and friendly. The breakfast was amazing every day. Fresh food with a great variety.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Laura V

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, the staff was very nice and helpful
Stayed 1 night in Mar 2024
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location close to the airport
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
In a very central location.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice, the room seem to be a little bit small, but was clean, overall all good.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Raul

Liked: Staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Continues to be my favorite place to stay in Guate

I’ve been coming here for the last few years and the staff and facilities are excellent!
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and knowledgeable, clean room
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at this hotel several times over the last few years. This property is nice, clean, the staff are friendly and the breakfast is good. We like the close proximity to the airport.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service great location
Stayed 2 nights in Oct 2023