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Hilton Garden Inn Guatemala City

4.0 star property
Hotel with free parking, near Oakland Mall

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Photo gallery for Hilton Garden Inn Guatemala City

Reception
Junior Suite, 1 King Bed, City View | Living area | LCD TV
Front of property
LCD TV
Room, 2 Double Beds, City View | 1 bedroom, in-room safe, desk, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Room service
  • Gym
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | 1 bedroom, in-room safe, desk, soundproofing

Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 29.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, soundproofing

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Room, 1 Queen Bed, Accessible (Roll-in Shower) | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | 1 bedroom, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | 1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

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About the neighborhood

Map
13 Calle 7 65 Zona 9, Guatemala City, 01009

What's nearby

  • La Aurora Zoo - 10 min walk - 0.5 miles
  • U.S. Embassy in Guatemala - 10 min walk - 0.6 miles
  • Embassy of Mexico in Guatemala - 10 min walk - 0.6 miles
  • Oakland Mall - 14 min walk - 0.8 miles
  • Paseo Cayala - 6 min drive - 2.5 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 10 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪El Cafetal - ‬4 min walk
  • ‪Gianni‘s - ‬4 min walk
  • ‪Yi-Hou - ‬2 min walk
  • ‪Cheers Sport Bar - ‬2 min walk

About this property

Hilton Garden Inn Guatemala City

Hotel near Oakland Mall
Located close to Children's Museum and Natural History Museum, Hilton Garden Inn Guatemala City provides a grocery/convenience store, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Garden Grille & Bar, offers breakfast, lunch, and dinner. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and an elevator
  • Coffee/tea in the lobby, a 24-hour front desk, and 12 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 109 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 15.40 for adults and USD 7.70 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,239 square feet of conference space
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 45.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.40 for adults and USD 7.70 for children
  • Late check-in fee
  • Late check-out fee: USD 45.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Guatemala Princess
Princess Guatemala
Princess Hotel Guatemala
Hotel Princess Guatemala/Guatemala City
Princess Hotel Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City
Hilton Garden Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City Guatemala City
Hilton Garden Inn Guatemala City Hotel Guatemala City

Frequently asked questions

Is Hilton Garden Inn Guatemala City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Garden Inn Guatemala City?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Guatemala City?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours, for a fee.

What time is check-out at Hilton Garden Inn Guatemala City?

Check-out is at 1 PM. Late check-out is available for USD 45.00 (subject to availability).

Where is Hilton Garden Inn Guatemala City located?

Located in Zona 9, this hotel is within 1 mi (2 km) of Oakland Mall, Children's Museum, and Natural History Museum. Teatro Nacional and Museo Nacional de Historia are also within 6 mi (10 km).

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Hilton Garden Inn Guatemala City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 492 out of 868 reviews
Rating 8 - Good. 250 out of 868 reviews
Rating 6 - Okay. 74 out of 868 reviews
Rating 4 - Poor. 31 out of 868 reviews
Rating 2 - Terrible. 21 out of 868 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Very nice hotel
Stayed 14 nights in Apr 2025

10/10

Great hotel, nice rooms and accommodations
Stayed 1 night in Apr 2025

10/10

Friendly staff and clean rooms.
Stayed 2 nights in Apr 2025

10/10

Staff were very attentive and helpful. All was clean and we had everything we needed without having to ask for anything.
Stayed 1 night in Jun 2025

10/10

The staff was very polite. The experience was beyond my expectation.
Stayed 1 night in May 2025

10/10

We’ve stayed at this hotel several times over the last few years. This property is nice, clean, the staff are friendly and the breakfast is good. We like the close proximity to the airport.
Stayed 1 night in Mar 2025

8/10

Quality
Stayed 1 night in May 2025

8/10

Did not like the surrounding area very much but did love the hotel and staff.
Stayed 1 night in Apr 2025

10/10

I was relieved to be able to stay there. Our previous stay was cancelled on us without warning. It was a great stay, I knew I could count on them.
Stayed 9 nights in Apr 2025

10/10

Second time staying here , overall very clean and friendly staff.
Stayed 1 night in Dec 2024

8/10

Good place to stay
Stayed 2 nights in Nov 2024

10/10

Very clean and updated decor
Stayed 1 night in Apr 2025

10/10

Safe, and nice people.
Stayed 1 night in Feb 2025

2/10

Didn’t like the upgraded room. It was ridiculously overpriced and had no City view!
Stayed 2 nights in Jun 2025

10/10

We liked the ambiance
Stayed 1 night in Jan 2025

10/10

Good
Stayed 1 night in Apr 2025

10/10

Nice little place to rest
Stayed 2 nights in Dec 2024

10/10

Wonderful hotel. Enjoyed my short stay!
Stayed 1 night in Jun 2024

8/10

Clean in a nice, safe, and quite area.
Stayed 1 night in Jan 2025

10/10

U
Stayed 3 nights in May 2025

10/10

Personnel was very friendly!
Stayed 1 night in Dec 2024

10/10

It was everything I needed for my stay. It’s close to the airport so period loud airplanes. I would recommend a stay here!
Stayed 7 nights in Dec 2024

10/10

Super friendly staff, easy to check in and out. Clean room/bathroom.
Stayed 1 night in Jan 2025

8/10

Easy to get too very accommodating
Stayed 1 night in Feb 2025

8/10

Perfect location close to the airport
Stayed 1 night in Aug 2024