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Hilton Garden Inn Guatemala City

4.0 star property
Hotel with free parking, near Oakland Mall

Choose dates to view prices

Photo gallery for Hilton Garden Inn Guatemala City

Reception
Bar (on property)
Room, 2 Double Beds, City View | In-room safe, desk, soundproofing, iron/ironing board
Ballroom
Front of property
Located in Guatemala City's center, the Hilton Garden Inn offers modern comfort with genuine Guatemalan hospitality. Enjoy international dishes at the Garden Grille & Bar, stay fit in the gym, or explore nearby attractions like the Children's Museum and Natural History Museum.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Queen Bed

8.6 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Room, 1 Queen Bed, Accessible (Roll-in Shower) | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room

In-room safe, desk, soundproofing, iron/ironing board

King Room

  • Sleeps 2

View all photos for King Room with City View

In-room safe, desk, soundproofing, iron/ironing board

King Room with City View

  • Sleeps 3

View all photos for Junior King Suite with City View

In-room safe, desk, soundproofing, iron/ironing board

Junior King Suite with City View

  • Sleeps 4

View all photos for Junior King Suite

In-room safe, desk, soundproofing, iron/ironing board

Junior King Suite

  • Sleeps 4

View all photos for 2 Double Beds

In-room safe, desk, soundproofing, iron/ironing board

2 Double Beds

  • Sleeps 4

View all photos for 2 Queen Beds City View

In-room safe, desk, soundproofing, iron/ironing board

2 Queen Beds City View

  • Sleeps 4

View all photos for 2 Double Beds Cityview

In-room safe, desk, soundproofing, iron/ironing board

2 Double Beds Cityview

  • Sleeps 4

View all photos for Queen Room With Roll-in Shower-Mobility Accessible

In-room safe, desk, soundproofing, iron/ironing board

Queen Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for 2 Queen Beds Room

In-room safe, desk, soundproofing, iron/ironing board

2 Queen Beds Room

  • Sleeps 4

View all photos for Queen Room

In-room safe, desk, soundproofing, iron/ironing board

Queen Room

  • Sleeps 2

About the neighborhood

Map
13 Calle 7 65 Zona 9, Guatemala City, 01009

What's nearby

  • La Aurora Zoo - 10 min walk - 0.5 miles
  • U.S. Embassy in Guatemala - 10 min walk - 0.6 miles
  • Embassy of Mexico in Guatemala - 10 min walk - 0.6 miles
  • Oakland Mall - 14 min walk - 0.8 miles
  • Paseo Cayala - 6 min drive - 2.5 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 10 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Restaurante Giuseppe Verdi - ‬4 min walk
  • ‪Del Griego - ‬4 min walk
  • ‪Cheers Sport Bar - ‬2 min walk
  • ‪La Estancia - ‬4 min walk

About this property

Hilton Garden Inn Guatemala City

Hotel near Oakland Mall
Located close to Children's Museum and Natural History Museum, Hilton Garden Inn Guatemala City provides a grocery/convenience store, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Garden Grille & Bar, offers breakfast, lunch, and dinner. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and 12 meeting rooms
  • A front-desk safe, a reception hall, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 109 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

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Exterior

Wyndham Garden Guatemala City

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  • Breakfast included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,571 reviews
Wyndham Garden Guatemala City

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 15.40 for adults and USD 7.70 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,239 square feet of conference space
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 45.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.40 for adults and USD 7.70 for children
  • Late check-in fee
  • Late check-out fee: USD 45.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Guatemala Princess
Princess Guatemala
Princess Hotel Guatemala
Hotel Princess Guatemala/Guatemala City
Princess Hotel Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City
Hilton Garden Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City Guatemala City
Hilton Garden Inn Guatemala City Hotel Guatemala City

Frequently asked questions

Is Hilton Garden Inn Guatemala City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Garden Inn Guatemala City?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Guatemala City?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours, for a fee.

What time is check-out at Hilton Garden Inn Guatemala City?

Check-out is at 1 PM. Late check-out is available for USD 45.00 (subject to availability).

Where is Hilton Garden Inn Guatemala City located?

Located in Zona 9, this hotel is within 1 mi (2 km) of Oakland Mall, Children's Museum, and Natural History Museum. Teatro Nacional and Museo Nacional de Historia are also within 6 mi (10 km).

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Reviews

Hilton Garden Inn Guatemala City Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

9.0

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 518 out of 902 reviews
Rating 8 - Good. 254 out of 902 reviews
Rating 6 - Okay. 75 out of 902 reviews
Rating 4 - Poor. 32 out of 902 reviews
Rating 2 - Terrible. 23 out of 902 reviews

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and friendly. The breakfast was amazing every day. Fresh food with a great variety.
Stayed 6 nights in Jul 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 14 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice rooms and accommodations
Stayed 1 night in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
In a very central location.
Stayed 1 night in Jun 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Nov 2024

8/10 Good

TIFFANY

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the surrounding area very much but did love the hotel and staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. Enjoyed my short stay!
Stayed 1 night in Jun 2024

10/10 Excellent

German Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, and nice people.
Stayed 1 night in Feb 2025

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Atsushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the ambiance
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and updated decor
Stayed 1 night in Apr 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean in a nice, safe, and quite area.
Stayed 1 night in Jan 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, was clean and comfortable beds
Stayed 1 night in Jun 2023

10/10 Excellent

Raul

Liked: Staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 1 night in Nov 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Continues to be my favorite place to stay in Guate

I’ve been coming here for the last few years and the staff and facilities are excellent!
Stayed 5 nights in Dec 2023

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super great and accommodating with my mom who has a physical disability.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jorge Campos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Aug 2023

6/10 Okay

kristen

Liked: Cleanliness, staff & service
Average stay. Nothing special. Nice buffet. Convenience to airport.
Stayed 1 night in Nov 2024

6/10 Okay

Yahan

Liked: Cleanliness, staff & service, property conditions & facilities
if you are travel with small kids, not really recommend, as there is a pub across the street with really loud music at night.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and friendly staffs

10/10 Excellent

Sabria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice - American style

Very clean and comfortable room. Perfect location.
Stayed 1 night in Sep 2022

4/10 Poor

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small, but comfy. The smart TV didn't allow us to use Netflix. My main issue is the car service that the hotel uses. The airport is 10 minutes away and the price should have been about $15. We left at 9pm, so there wasn't any traffic. I paid the driver with my credit card. Upon reviewing my charges, I saw a charge of $45.70 for the taxi. I reached out to the hotel and she apologized for the charge. She mentioned that the fare increased a few months ago, but the new price was still lower than what I was charged. They should look for an honest company.
Stayed 1 night in Aug 2025

10/10 Excellent

JOSE P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the area.
Stayed 1 night in Sep 2022

10/10 Excellent

Laurene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, simple & beautiful layout
Stayed 1 night in Sep 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees all very kind
Stayed 3 nights in Nov 2023

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