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Best Western Plus Hotel Stofella

Property class: 4

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Photo gallery for Best Western Plus Hotel Stofella

A well-lit pathway leading to a reception area with a wooden ceiling and lush plant walls. - Best Western Plus Hotel Stofella (Guatemala City)
A courtyard with a central seating area, surrounded by potted plants and a decorative fountain. - Best Western Plus Hotel Stofella (Guatemala City)
A restaurant with multiple tables and chairs, large windows, and a painting on the wall. - Best Western Plus Hotel Stofella (Guatemala City)
A grand staircase with a chandelier, wooden railings, and a polished wooden floor. - Best Western Plus Hotel Stofella (Guatemala City)
A spacious lobby with a sofa, armchairs, a coffee table, and a large window offering a view of modern buildings and greenery. - Best Western Plus Hotel Stofella (Guatemala City)
At Best Western Plus Hotel Stofella, you can look forward to a free breakfast buffet, golfing on site, and a garden. The on-site Italian cuisine restaurant, Trattoria Veneciana, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for 2 Double Beds, Smoking Room, Flat Screen Television, Coffee Maker, Iron and Ironing Board, Hairdryer

A hotel room with two beds, a desk, a chair, a desk lamp, a telephone, and a ceiling fan.

2 Double Beds, Smoking Room, Flat Screen Television, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 1 King Bed, Smoking Room, Flat Screen Television, Coffee Maker, Iron and Ironing Board, Hairdryer

A hotel room with a bed, bedside tables, a mirror, and an air conditioning unit.

1 King Bed, Smoking Room, Flat Screen Television, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside lamps, a nightstand, a mirror, and a wooden dresser.

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a wooden headboard, bedside tables with lamps, a chair, and a bathroom visible through an open door.

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside lamps, a nightstand, a mirror, and a wooden dresser.

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Bathtub

A hotel room with two beds, a desk with a lamp, a chair, and a ceiling fan.

Standard Room, 2 Double Beds, Non Smoking, Bathtub

9.2 out of 10
Wonderful
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a framed picture on the wall.

Standard Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(57 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Bathtub

A hotel room with a large bed, bedside lamps, a nightstand, a mirror, and a wooden dresser.

Standard Room, 1 King Bed, Non Smoking, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Bathtub

A hotel room with a bed, a desk, a television, a refrigerator, and a window with curtains.

Standard Room, 1 Double Bed, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a nightstand, and a lamp.

Standard Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a bedside table with a lamp, a dresser, and a framed picture on the wall.

Deluxe Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a bedside table, a nightstand, and a wall-mounted artwork depicting a volcano.

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a shower area.

Superior Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a flat-screen TV, a coffee maker, and a minibar.

Superior Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Junior Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Zona 10, a neighborhood in Guatemala City, Best Western Plus Hotel Stofella is in the entertainment district and near the airport. Popol Vuh Museum and Ixchel Museum are cultural highlights, and some of the area's attractions include Botanical Garden and Natural History Museum. Museo Nacional de Historia Natural Jorge Ibarra and La Aurora Zoo are also worth visiting. Visit our Guatemala City travel guide
Map
2 Avenida 12-28 Zona 10, Guatemala City, Guatemala, 1010

What's nearby

  • A cityscape with a prominent building featuring a Coca-Cola logo, surrounded by roads and other buildings.
    Oakland Mall
    9 min walk - 0.5 miles
  • Avia Mall
    1 min walk - 0.1 miles
  • Plaza Fontabella Shopping Center
    2 min walk - 0.1 miles
  • Avenida La Reforma
    3 min walk - 0.2 miles
  • Embassy of Mexico in Guatemala
    10 min walk - 0.5 miles

Getting around

  • La Aurora Intl. Airport (GUA)
    14 min drive

Restaurants

  • San Martín
    2 min walk
  • Zielo
    1 min walk
  • TGI Fridays
    1 min walk
  • Applebee's
    1 min walk
  • P. F. Chang’s
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GTQ 40 per night)

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Trattoria Veneciana

Things to do

  • Golf
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with premium digital channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GTQ 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Best Western Plus Hotel Stofella pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GTQ 40 per night.

What time is check-in at Best Western Plus Hotel Stofella?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Hotel Stofella?

Check-out is at noon.

Where is Best Western Plus Hotel Stofella located?

Located in Zona 10, this hotel is steps from Avia Mall and Avenida La Reforma. The Village Shopping Center and Plaza Fontabella Shopping Center are also within 5 minutes.

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Reviews

Best Western Plus Hotel Stofella Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 650 out of 1003 reviews
Rating 8 - Good. 211 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and staff was very kind
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are so comfortable and staff are over accommodating. I highly recommend this hotel
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good breakfast.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was easily accessible, the breakfast was great, staff members and front desk personnel were extremely friendly and helpful. The kitchen staff were extremely courteous and friendly.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

ALESHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast every day and I love the hours of operation.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe hotel surrounded by lots of dining options. Lots of variety for breakfast Staff were welcoming
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Very close to airport.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, centrally located and friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Odalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite little hotel when I travel to Guatemala. At a central location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employee's friendliness and the room cleanliness I comeback every year.
Stayed 1 night in May 2026
Verified review

8/10 Good

Elma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Andrew

Great location Clean rooms. Good breakfast Friendly staff.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Jorge Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay during a work visit. confortable
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Phillip C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great staff. Property is very well kept. Breakfast was delicious
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Boris

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room , safe location, good breakfast and attentive staff.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Diala

Liked: Cleanliness, staff & service, amenities
Amazing breakfast
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Pardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in perfect condition, staff very friendly and assisted with every query. Loved the Breakfast and the fresh juices, cheese and egg station!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very smooth and easy. Staff is super helpful and very accommodating.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location was great and the staff was very accommodating!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Elsa

Liked: Cleanliness, amenities, property conditions & facilities
Located in a perfect area and the hotel and room always smells so nice
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Katya Patricia

Liked: Cleanliness, property conditions & facilities
Great stay - Great staff - extremely helpful.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Jazmine

Liked: Cleanliness, staff & service
Delicious breakfast. Nice Staff, but not always quiet: I think they are remodeling.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, bathroom old, all taps date from the 50es! Housekeeping did a good job, breakfast buffet is good with some change every day! Front desk are ok! The hotel is on very good spot, easy to go out and walk on a street and be safe, closed from the malls! OAKLAND mall is half mile by foot
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location and charming mid-size hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, delicious breakfast by the way
Stayed 1 night in Feb 2026