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Best Western Plus Hotel Stofella

4.0 star property
Travelers find a peaceful garden retreat near La Aurora Zoo at this hotel where Italian dining awaits and morning strolls through lush grounds start the day

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Photo gallery for Best Western Plus Hotel Stofella

View from property - Best Western Plus Hotel Stofella (Guatemala City)
Lobby - Best Western Plus Hotel Stofella (Guatemala City)
Lobby - Best Western Plus Hotel Stofella (Guatemala City)
View from property - Best Western Plus Hotel Stofella (Guatemala City)
Breakfast, lunch, dinner served; Italian cuisine - Best Western Plus Hotel Stofella (Guatemala City)
Best Western Plus Hotel Stofella is near La Aurora Zoo, offering garden views and an Italian restaurant. Guests enjoy golfing, in-room WiFi, and a praised complimentary breakfast buffet. The helpful staff and bar enhance stays after exploring nearby Paseo Cayala.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Standard Room, 2 Double Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Smart TV
Private bathroom
Shower/tub combination
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Smoking

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Smart TV
Private bathroom
Shower/tub combination
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Smart TV
Private bathroom
Shower/tub combination
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Bathtub

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Smart TV
Hair dryer
Shower/tub combination
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(48 reviews)

Highlights

Air conditioning
Smart TV
Private bathroom
Shower/tub combination
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Hair dryer
Shower/tub combination
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Bathtub

Standard Room, 1 Double Bed, Non Smoking, Bathtub | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Hair dryer
Shower/tub combination
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Smart TV
Hair dryer
Shower/tub combination
Private bathroom
Eco-friendly toiletries
Microwave
Minibar
  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Smart TV
Private bathroom
Shower/tub combination
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Private bathroom
Shower/tub combination
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Smart TV
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
Eco-friendly toiletries
Minibar
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Hair dryer
Shower/tub combination
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Smart TV
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

2 Double Beds, Non-Smoking, Deluxe Room, Flat Screen Television, Mini Bar, Bathrobe

  • Sleeps 4

1 King Bed, Non-Smoking, Deluxe Room, Flat Screen Television, Mini Bar, Bathrobe

  • Sleeps 2

1 Double Bed, Non-Smoking, Flat Screen Television, Coffee Maker, Iron And Ironing Board, Hairdryer

  • Sleeps 2

2 Double Beds, Non-Smoking, Flat Screen Television, Coffee Maker, Iron And Ironing Board, Hairdryer

  • Sleeps 4

Junior 1 King 1 Single And Sofabed Suite Microwave Mini Bar Non Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Flat Screen Television, Coffee Maker, Iron And Ironing Board, Hairdryer

  • Sleeps 2

2 Double 1 Single Bed, Non-Smoking, Flat Screen Television, Coffee Maker, Iron And Ironing Board, Hairdryer

  • Sleeps 4

1 Double Bed, Non-Smoking, Standard Room, Flat Screen Television, Bathtub

  • Sleeps 2

2 Double Beds, Non-Smoking, Standard Room, Flat Screen Television, Bathtub

  • Sleeps 4

1 King Bed, Non-Smoking, Standard Room, Flat Screen Television, Bathtub

  • Sleeps 2

2 Double Beds, Non-Smoking, Superior Room, Mini Bar, Iron And Ironing Board

  • Sleeps 4

Superior King Room

  • Sleeps 2

Superior Queen Room

  • Sleeps 2

2 Double Beds, Smoking Room, Flat Screen Television, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4

2 Double 1 Single Bed, Smoking Room, Flat Screen Television, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4

1 King Bed, Smoking Room, Flat Screen Television, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 2

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 2

View all photos for Triple Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Triple Room Standard

  • Sleeps 3

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About the neighborhood

Located in Zona 10, a neighborhood in Guatemala City, Best Western Plus Hotel Stofella is in the entertainment district and near the airport. Popol Vuh Museum and Ixchel Museum are cultural highlights, and some of the area's attractions include La Aurora Zoo and Botanical Garden. Natural History Museum and Museo Nacional de Historia Natural Jorge Ibarra are also worth visiting. Visit our Guatemala City travel guide
Map
2 Avenida 12-28 Zona 10, Guatemala City, Guatemala, 1010

What's nearby

  • Okland
    Oakland Mall
    9 min walk - 0.5 miles
  • Avia Mall
    1 min walk - 0.1 miles
  • Plaza Fontabella Shopping Center
    2 min walk - 0.1 miles
  • Avenida La Reforma
    3 min walk - 0.2 miles
  • Embassy of Mexico in Guatemala
    8 min walk - 0.5 miles

Getting around

  • La Aurora Intl. Airport (GUA)
    14 min drive

Restaurants

  • San Martín
    2 min walk
  • Zielo
    1 min walk
  • TGI Fridays
    1 min walk
  • McDonald's
    2 min walk
  • La Taberna
    2 min walk

About this property

Best Western Plus Hotel Stofella

Upscale hotel near La Aurora Zoo
A free breakfast buffet, golfing on site, and a garden are just a few of the amenities provided at Best Western Plus Hotel Stofella. The on-site Italian cuisine restaurant, Trattoria Veneciana, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), express check-out, and luggage storage
  • A 24-hour front desk, meeting rooms, and multilingual staff
  • A front-desk safe, a porter/bellhop, and a computer station
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 100 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 49-inch Smart TVs with premium channels
  • Eco-friendly cleaning products, free tea bags/instant coffee, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GTQ 40 per night)

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Trattoria Veneciana

Things to do

  • Golf
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with premium digital channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GTQ 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Hotel Stofella Guatemala
Plus Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel
Best Western Plus Hotel Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel Guatemala City

Frequently asked questions

Is Best Western Plus Hotel Stofella pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GTQ 40 per night.

What time is check-in at Best Western Plus Hotel Stofella?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Hotel Stofella?

Check-out is at noon.

Where is Best Western Plus Hotel Stofella located?

Located in Zona 10, this hotel is within 1 mi (2 km) of Avia Mall and La Aurora Zoo. Avenida La Reforma and The Village Shopping Center are also within 5 minutes.

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Reviews

Best Western Plus Hotel Stofella Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 627 out of 1001 reviews
Rating 8 - Good. 226 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location and charming mid-size hotel
Stayed 1 night in Aug 2025

10/10 Excellent

JOSE MARIANO

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Good location. Great staff!!
Stayed 1 night in Dec 2025

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Clean friendly service
Stayed 2 nights in Sep 2025

10/10 Excellent

Sofia Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service , very clean , delicious breakfast, near shops and safe area to walk
Stayed 1 night in Oct 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying here for some years and the bathrooms need updating. They are not bad and are very clean! The breakfast is always great and I live the location and cleanliness of the hotel .
Stayed 1 night in Dec 2025

10/10 Excellent

Efren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property located ideally within the zone 10, allowing for convenience and comfort.
Stayed 4 nights in Dec 2025

10/10 Excellent

Catalina

Liked: Cleanliness, property conditions & facilities
Awesome assistance during checkin the clerk was extremely helpful the staff was helpful with parking assistance and the room was clean and decent size
Stayed 1 night in Nov 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very suitable hotel

Great Hotel, great price, great location, very close to the airport, breakfast is great, will recommend it.
Stayed 1 night in Sep 2025

8/10 Good

Juan C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable, clean and easy to check in. Good place and good location
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Great breakfast
Stayed 3 nights in Oct 2025

6/10 Okay

Patricio Ernesto

Liked: Cleanliness, staff & service
The hotel and rooms are a bit old, I was in a deluxe. Overall it was clean and breakfast was ok. You get what you pay for. The area is very good, a lot of dining options and very central. I find that prices of hotels in Guatemala are higher than in other cities (i.e. Panama, hotels of similar quality).
Stayed 4 nights in Dec 2025

10/10 Excellent

JOHN

Liked: Cleanliness
Great hotel in a nice safe neighborhood
Stayed 1 night in Jul 2025

8/10 Good

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Jul 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is safe comfortable and great location. Staff is wonderful helpful and makes you feel welcomed
Stayed 5 nights in May 2025

8/10 Good

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, I felt safe in the area. Several American and native restaurants close by.
Stayed 6 nights in Jun 2025

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, great location

Good location, nice hotel near to dinner places and night life
Stayed 1 night in Mar 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there before the Pandemic way back in FEB 2020. I returned in AUG 2025 because I remembered it is a very nice hotel, safe, friendly people, great location!
Stayed 1 night in Jul 2025

6/10 Okay

Leonel Alfredo

Liked: Cleanliness, staff & service
Disliked: Amenities
Internet was good. AC slow but ultimately really good. Clean room.
Stayed 4 nights in Oct 2025

10/10 Excellent

Humberto

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in this hotel for over week and would definitely reserve again. Hotel is in a great location. The front desk super friendly and helpful. Restaurant breakfast was great. All in all a wonderful stay.
Stayed 2 nights in May 2025

8/10 Good

Piermarco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good and reliable option for night near if you need to stay close to the airport. Safe parking and helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Irasema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had stay in this Hotel before and as always service is excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for us to spend the night after a long flight, as we were headed to Antigua the next day. It felt safe and comfortable, had AC and free breakfast, and was a quick trip from the airport. Would recommend!
Stayed 1 night in Jun 2025

8/10 Good

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is a place, has many small and convenient sitting areas and nice restaurant
Stayed 2 nights in Mar 2025

10/10 Excellent

BERNAL ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great renovations done, fantastic staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly:)
Stayed 3 nights in Jan 2025