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Best Western Plus Hotel Stofella

4.0 star property
Travelers find a peaceful garden retreat near La Aurora Zoo at this hotel where Italian dining awaits and morning strolls through lush grounds start the day

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Photo gallery for Best Western Plus Hotel Stofella

View from property - Best Western Plus Hotel Stofella (Guatemala City)
View from property - Best Western Plus Hotel Stofella (Guatemala City)
Breakfast, lunch and dinner served - Best Western Plus Hotel Stofella (Guatemala City)
Lobby - Best Western Plus Hotel Stofella (Guatemala City)
Lobby - Best Western Plus Hotel Stofella (Guatemala City)
Best Western Plus Hotel Stofella is near La Aurora Zoo, offering garden views and an Italian restaurant. Guests enjoy golfing, in-room WiFi, and a praised complimentary breakfast buffet. The helpful staff and bar enhance stays after exploring nearby Paseo Cayala.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for 1 King Bed, Non-Smoking, Standard Room

In-room safe, desk, iron/ironing board, free WiFi

1 King Bed, Non-Smoking, Standard Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Smoking

8.0 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Bathtub

9.2 out of 10
Wonderful
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(52 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Bathtub

Standard Room, 1 Double Bed, Non Smoking, Bathtub | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Zona 10, a neighborhood in Guatemala City, Best Western Plus Hotel Stofella is in the entertainment district and near the airport. Popol Vuh Museum and Ixchel Museum are cultural highlights, and some of the area's attractions include Botanical Garden and Natural History Museum. Museo Nacional de Historia Natural Jorge Ibarra and La Aurora Zoo are also worth visiting. Visit our Guatemala City travel guide
Map
2 Avenida 12-28 Zona 10, Guatemala City, Guatemala, 1010

What's nearby

  • Oakland Mall
    Oakland Mall
    9 min walk - 0.5 miles
  • Avia Mall
    1 min walk - 0.1 miles
  • Plaza Fontabella Shopping Center
    2 min walk - 0.1 miles
  • Avenida La Reforma
    3 min walk - 0.2 miles
  • Embassy of Mexico in Guatemala
    10 min walk - 0.5 miles

Getting around

  • La Aurora Intl. Airport (GUA)
    14 min drive

Restaurants

  • San Martín
    2 min walk
  • Zielo
    1 min walk
  • TGI Fridays
    1 min walk
  • Applebee's
    1 min walk
  • PF Changs Guatemala
    1 min walk

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GTQ 40 per night)

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Trattoria Veneciana

Things to do

  • Golf
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with premium digital channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GTQ 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Best Western Plus Hotel Stofella pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GTQ 40 per night.

What time is check-in at Best Western Plus Hotel Stofella?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Hotel Stofella?

Check-out is at noon.

Where is Best Western Plus Hotel Stofella located?

Located in Zona 10, this hotel is steps from Avia Mall and Avenida La Reforma. The Village Shopping Center and Plaza Fontabella Shopping Center are also within 5 minutes.

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Reviews

Best Western Plus Hotel Stofella Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 650 out of 1017 reviews
Rating 8 - Good. 220 out of 1017 reviews
Rating 6 - Okay. 83 out of 1017 reviews
Rating 4 - Poor. 25 out of 1017 reviews
Rating 2 - Terrible. 39 out of 1017 reviews

Reviews

Verified

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe hotel surrounded by lots of dining options. Lots of variety for breakfast Staff were welcoming
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Odalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite little hotel when I travel to Guatemala. At a central location
Stayed 1 night in May 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, centrally located and friendly staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employee's friendliness and the room cleanliness I comeback every year.
Stayed 1 night in May 2026
Verified

8/10 Good

Elma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2026
Verified

8/10 Good

Jorge Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay during a work visit. confortable
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Phillip C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great staff. Property is very well kept. Breakfast was delicious
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Andrew

Great location Clean rooms. Good breakfast Friendly staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Diala

Liked: Cleanliness, staff & service, amenities
Amazing breakfast
Stayed 1 night in Apr 2026
Verified

8/10 Good

Pardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in perfect condition, staff very friendly and assisted with every query. Loved the Breakfast and the fresh juices, cheese and egg station!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very smooth and easy. Staff is super helpful and very accommodating.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Boris

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room , safe location, good breakfast and attentive staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, bathroom old, all taps date from the 50es! Housekeeping did a good job, breakfast buffet is good with some change every day! Front desk are ok! The hotel is on very good spot, easy to go out and walk on a street and be safe, closed from the malls! OAKLAND mall is half mile by foot
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Elsa

Liked: Cleanliness, amenities, property conditions & facilities
Located in a perfect area and the hotel and room always smells so nice
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Jazmine

Liked: Cleanliness, staff & service
Delicious breakfast. Nice Staff, but not always quiet: I think they are remodeling.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked for an early checkin a week before but did not get it, had to wait almost 2 hours after normal checkin to get a room. Got the wrong room, and later reassigned the correct one. Staff was helpful. Great breakfast options. Parking is difficult.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location was great and the staff was very accommodating!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Katya Patricia

Liked: Cleanliness, property conditions & facilities
Great stay - Great staff - extremely helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, delicious breakfast by the way
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location and charming mid-size hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sofia Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service , very clean , delicious breakfast, near shops and safe area to walk
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Phaedra

Liked: Cleanliness, staff & service, amenities
Clean room, and amenities
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very suitable hotel

Great Hotel, great price, great location, very close to the airport, breakfast is great, will recommend it.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

JOSE MARIANO

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Good location. Great staff!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Clean friendly service
Stayed 2 nights in Sep 2025