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Apart-Hotel Suites Reforma

Property class: 3

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Property entrance - Apart-Hotel Suites Reforma (Guatemala City)
Dining - Apart-Hotel Suites Reforma (Guatemala City)
Lobby sitting area - Apart-Hotel Suites Reforma (Guatemala City)
Lobby sitting area - Apart-Hotel Suites Reforma (Guatemala City)
Room - Apart-Hotel Suites Reforma (Guatemala City)
You can look forward to dry cleaning/laundry services, a bar, and a business center at Apart-Hotel Suites Reforma. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed, Refrigerator

Room

Standard Room, 1 Queen Bed, Refrigerator

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Bedroom, Refrigerator, Courtyard Area

Room

Standard Double Room, 1 Bedroom, Refrigerator, Courtyard Area

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio, 1 Bedroom, Kitchen, City View

Room

Deluxe Studio, 1 Bedroom, Kitchen, City View

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartamento con A/C Deluxe

Room

Apartamento con A/C Deluxe

  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Kitchen

Room

Family Apartment, 2 Bedrooms, Kitchen

  • 74 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

View all photos for Economy Double Room, Refrigerator, Courtyard Area

Room

Economy Double Room, Refrigerator, Courtyard Area

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed

View all photos for Apartamento 2 camas sin A/C

Room

Apartamento 2 camas sin A/C

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Located in Zona 10, a neighborhood in Guatemala City, Apart-Hotel Suites Reforma is near the airport and near a metro station. El Obelisco and Torre del Reformador are local landmarks, and travelers looking to shop may want to visit Paseo Cayala and Avia Mall. Botanical Garden and Natural History Museum are also worth visiting. Visit our Guatemala City travel guide
Map
AVENIDA REFORMA 12-51, ZONA 10, Guatemala City, GUATEMALA, 1010

What's nearby

  • A cityscape with a prominent building featuring a Coca-Cola logo, surrounded by roads and other buildings.
    Oakland Mall
    13 min walk - 0.7 miles
  • Avenida La Reforma
    1 min walk - 0.0 miles
  • Avia Mall
    5 min walk - 0.3 miles
  • Plaza Fontabella Shopping Center
    6 min walk - 0.4 miles
  • Embassy of Mexico in Guatemala
    10 min walk - 0.6 miles

Getting around

  • La Aurora Intl. Airport (GUA)
    16 min drive

Restaurants

  • San Martín
    3 min walk
  • Restaurante Carpaccio
    3 min walk
  • McDonald's
    3 min walk
  • La Estancia
    3 min walk
  • Art Steak House
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • 2 buildings
  • Built in 1978
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 12 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 5 per person (roundtrip)
  • Airport shuttle fee per child: USD 5 (roundtrip)
  • Pet fee: USD 12 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Apart-Hotel Suites Reforma pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 12 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Apart-Hotel Suites Reforma?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Apart-Hotel Suites Reforma?

Check-out is at 1 PM.

Does Apart-Hotel Suites Reforma provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 5 per person applies.

Where is Apart-Hotel Suites Reforma located?

Located in Zona 10, this hotel is steps from Avenida La Reforma and Union Church of Guatemala. Avia Mall and The Village Shopping Center are also within 10 minutes.

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Reviews

Apart-Hotel Suites Reforma Reviews

7.8

Good

8.4

Cleanliness

8.8

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 20 out of 80 reviews
Rating 8 - Good. 43 out of 80 reviews
Rating 6 - Okay. 7 out of 80 reviews
Rating 4 - Poor. 8 out of 80 reviews
Rating 2 - Terrible. 2 out of 80 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

We were all very happy with everything about this hotel. Loved the set up, will visit again.
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Hotel needs to be updated. It was overpriced for what was provided. I change my booking and stayed only one night and even though the price on web had dropped hotel insisted on charging me rate supposedly send by Expedia. As I checked in at night in a new city chose not to look for other options that night for safety reasons. Stayed one night and moved on.
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location . Easy to walk around and good restaurants near by
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta que tenga almohadas suaves y so no lo era una sino 4 en mi cama me hace dormir mejor
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice place. Good location. Pet friendly. Parking. And very quiet
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value - clean and nice service

Simple accommodation with great value for the price
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar es centrico, pero algo caro por los servicios que ofrecen, es algo viejo el edificio y la habitación era muy pequeña, con los materiales muy viejos. Había enchufes sin funcionar y el burro para planchar deshaciéndose. Fuera de eso la hospitalidad y el trato humano, impecable.
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Excelente ubicación pero con parqueo insuficiente.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente estadía

Muy buena ubicación, habitación limpia, amplia, iluminada y ventilada, personal muy amable
Stayed 4 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio en la mejor zona de la ciudad.

EServicio y amabilidad muy bueno, desde el Gerente hasta el muchacho del parqueo. El ambiente calidad!!!! fuera de serie. Solo sugiero que pongan champú en la ducha, no había. Por otro lado, si bien es cierto hay cafetera en la habitación pero no hay café, siendo Guatemala un país netamente productor y exportador de café, es muy conveniente que puedan degustar los clientes (4 oz) sobre todo los que vienen del exterior, por lo demás todo muy bien, !!!!Felicitaciones!!!!
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien ubicado, sirve bien para estadías rápidas, sin mucho lujo.
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE

MUY AMABLES UN DESAYUNO RIQUISIMO HABITACIONES COMODAS Y LIMPIAS.
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PÉSIMO SERVICIO DE HOTELS.COM Y DE SUITES REFORMA

En primer lugar no me dan factura porque me dicen que es expidia quien me tiene que dar la factura y tuve que rogar por ella. Bulla en exceso, no tiene ventanas antirruido, tocan el timbre las personas insistentemente, el parque es incomodo, las instalaciones demasiado viejas, el baño.. sin comentarios. La experiencia que tuve utilizando los servicios de HOTELS.COM y de Suites Reforma Fue PESIMA, espero no volver a utilizar los servicios de ese lugar y menos de esta página en donde no respetan MI DERECHO de tener una factura por el dinero que pague...
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ever very noise looks like a 1 star hotel
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buen lugar para estar comodo, el personal miy amable, el restaurante cocina rico
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
“Excelente servio en todo. Habitación y restaurante.”
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalations are very good. The crew is excellent and very kind. Near down town.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
This hotel is very affordable and in a great location near restaurants, shops, and night life. The staff is wonderful. But it is a bit noisy because it is located on a very busy street and the water pressure in the shower varied. On hot days, the fact that we had air conditioning was really great.
Stayed 4 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind people, comfortable bed, great room, great overall experience
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy acogedor y bien ubicado

Muy bien ubicado, habitación espaciosa , limpia, desayuno básico podría mejorar
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

OK para pocas noches

Este hotel tuvo mejores tiempos, se encuentra en remodelación, tiene un ambiente bastante ochentero. Los cuartos incluyen lavabo y vajilla pero no hay jabón de platos, hay cafetera pero sin café, detalles que realmente harían una diferencia. La limpieza es buena pero utilizan químicos con olores muy fuertes a cloro.
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Verifiquen si les van a incluir desayuno o no!

Hice mi reservación en línea (por Hoteles.com), donde me garantizaron desayunos incluidos, como parte del precio; sin embargo, al momento de registrarme, me indicaron (porque yo hice la pregunta) que no les aparecía el desayuno incluido en la oferta de Expedia; les reenvié de inmediato la confirmación donde explícitamente se alcaraba el asunto. Al día siguiente, después del desayuno el encargado del restaurante me indicó que debía pagar por los desayunos... entonces tuve que arreglar la situación, que me tomó tiempo valioso, y la molestia correspondiente. Al fin asumieron su responsabilidad, y no pagué por los desayunos, sin embargo, considero que de no haber contado con la copia de corroboración y el carácter para reclamar mi derecho, me hubieran cobrado por los desayunos, que en comparación con otros establecimientos muy cercanos al Hotel, habrían sido evidentemente sobrevalorados.
Stayed 1 night in Mar 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, room comfort

Necesita actualizarse

Un hotel muy bien localizado.... Un edificio muy bonito Pero mobiliario ya viejo y un poco descuidado.... El.cuarto asignado no fué lo que pedí: 1 cama queen p 2 px Me dieron 2 camas full y no muy comodas
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service very clean beautiful granite and marble. Great free breakfast
Stayed 2 nights in Nov 2018