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Hotel Ilhas Do Caribe

Property class: 3

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Photo gallery for Hotel Ilhas Do Caribe

A beach with thatched umbrellas, green and yellow lounge chairs, and a palm tree. - Hotel Ilhas Do Caribe (Guarujá)
A neatly arranged bedroom with a bed, bedside table, and a small desk. - Hotel Ilhas Do Caribe (Guarujá)
A restaurant with wooden tables and chairs, large windows, and hanging lights. - Hotel Ilhas Do Caribe (Guarujá)
A hotel with a stone wall, palm trees, and outdoor seating. - Hotel Ilhas Do Caribe (Guarujá)
A swimming pool with lounge chairs and umbrellas, surrounded by palm trees and a multi-story building with balconies. - Hotel Ilhas Do Caribe (Guarujá)
A free breakfast buffet, a poolside bar, and a terrace are just a few of the amenities provided at Hotel Ilhas Do Caribe. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

View all photos for Standard Triple Room

A neatly arranged bedroom with a bed, bedside table, and a small desk.

Standard Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room, Balcony

A hotel room with a bed, a desk, a nightstand, a lamp, and a view of a garden through a sliding door.

Triple Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Located near the beach, Hotel Ilhas Do Caribe is in Enseada, a neighborhood in Guarujá. While the natural beauty of Pitangueiras Beach and Gonzaga Beach can be enjoyed by anyone, those looking for an activity can check out Santos Harbor. Traveling with kids? Consider Acqua Mundo Aquarium and Maritime Museum. Looking to get your feet wet? Kayaking, parasailing and sailing adventures can be found near the property. Visit our Guarujá travel guide
Map
Rua Guadalajara 124, Enseada, Guarujá, SP, 11441-190

What's nearby

  • A coastal city with a long sandy beach, high-rise buildings, and a mountainous backdrop.
    Enseada Beach
    2 min walk - 0.1 miles
  • A beach with clear blue water, rocky outcrops, and distant islands.
    Pitangueiras Beach
    6 min drive - 2.2 miles
  • An aerial view of a beach with colorful umbrellas and palm trees, surrounded by tall buildings.
    Pernambuco Beach
    8 min drive - 3.5 miles
  • Acqua Mundo Aquarium
    8 min walk - 0.5 miles
  • Enseada Market
    13 min walk - 0.7 miles

Getting around

  • Pinheiro Machado Station
    30 min drive
  • São Paulo (CGH-Congonhas)
    95 min drive

Restaurants

  • Burger King
    7 min walk
  • McDonald's
    13 min walk
  • Jeronimo Burger
    8 min walk
  • Restaurante Dati
    10 min walk
  • Restaurante Hangar
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Hotel Ilhas Do Caribe have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Ilhas Do Caribe pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Ilhas Do Caribe?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Ilhas Do Caribe?

Check-out is at noon.

Does Hotel Ilhas Do Caribe provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Ilhas Do Caribe located?

This family-friendly Guarujá hotel is located near the beach, within a 10-minute walk of Enseada Beach and Acqua Mundo Aquarium. Pitangueiras Beach and Enseada Market are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Ilhas Do Caribe Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 76 out of 147 reviews
Rating 8 - Good. 58 out of 147 reviews
Rating 6 - Okay. 11 out of 147 reviews
Rating 4 - Poor. 1 out of 147 reviews
Rating 2 - Terrible. 1 out of 147 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi uma ótima experiência. Café da manhã espetacular, quartos limpos, funcionários super educado, um bom estacionamento, atenção tudo tem seu valor, um hotel por este valor e na localização perfeita da praia é 10. Se vc quer estrelas tem que procurar outros valores e pague por isto. Gostei muito e me atendeu perfeitamente. Custo benefício perfeito.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito limpo! Café da manhã excelente e staff muito atencioso!! Parabéns!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei muito tudo perfeito limpo organizador a equipe excelente tudo perto
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel muito bom.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
O lugar é agradável, tranquilo, duas poscinas sao climatizadas. O atendedimeto é impecável, recomendo
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Foi razoável.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muito bom com atendimento excelente

Espaço geral bem agradável, piscinas climatizadas ou não, para ambos os gostos. Espaço geral para crianças bem acolhedo. Refeições boas, não sei se era por ser alta empolada, mas os custos são altos. porém você pode pedir comida fora. Quarto muito bonito, padrão, ar condicionado e todo suporte de quarto (sabonetes. shampoos, toalhas repostos todos os dias) E fica um agradecimento aos funcionários da cozinha que toda vez que precisava de algo. até fora do horário, eram muito solícitos.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apenas 3 observações criticas: 1) falta de rampa ou elevador a partir do estacionamento coberto, 2) muito barulho de crianças, mas aí não é culpa do hotel e 3) cadé da manhã bem fraquinho pelo preço da diária
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
razoável recepção, café da manhã
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento ótimo!

Tudo ótimo, localização (mais perto da praia do que aparenta no mapa), cadeiras/guarda-sol na praia, quiosque de apoio, bar e restaurante do hotel, qualidade do Wi-Fi e principalmente atendimento da equipe do hotel. Únicos pontos mas que não me impedirão de voltar, cama faz um pouco de barulho e café da manhã não tão variado! Já pretendo voltar em breve e ficar mais dias para aproveitar melhor!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super recomendo

Foi super incrível, desde a recepção como da saída. Super recomendo. Voltarei assim que possível. Meus agradecimentos para toda a equipe. Minha esposa adorou.
Stayed 3 nights in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssimo por ambas as partes!!!

Após ter a reserva confirmada pelo site Hoteis.com, chegamos ao hotel e não havia mais quartos disponíveis. Fomos informados que o cartão não "passou e que tentaram nos contactar, no entanto não havia chamadas no celular...
Stayed 3 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel agradável e uma bonita estrutura

Bem, O hotel foi recomendado pelo meu filho que se hospedou no mesmo e nos disse ser agradável, o que pudemos confirmar. Ao chegar na recepção recebemos as chaves do quarto, antes de nos hospedar fomos verificar o quarto: ele ficava no piso térreo, o quarto em si era agradável, mas o cheiro de mofo era forte e pedimos para mudar de quarto, o recepcionista disse que não tinha mais quartos disponíveis. Meu esposo e eu chegamos à conclusão que não iríamos ficar, o recepcionista nos informou que não haveria a devolução dos 20% pago e que perderíamos o valor pago, meu esposo (Advogado) solicitou à ele um recibo do valor pago e ele se recusou a nos dar meu esposo insistiu e ele ficou enrolando dizendo que teria que falar com o superior dele que nunca chegou à recepção. Enquanto eu aguardava na recepção meu esposo saiu para atender o celular nesse momento o recepcionista me disse que estava vendo se havia um quarto no piso superior achei estranho pois ele havia dito que não tinha, logo surgiu o quarto. Esse era mais ventilado, sem cheiro de mofo, e nos agradou. Resolvemos que ficaríamos com o quarto. Limpeza boa, quanto ao café da manhã era fraco, os frios não tinham aparência de frescos, achei pouca opção de alimentos, pedimos também uma porção de camarão rosa e batatas fritas na área da piscina, o camarão não era rosa e era pequeno a batata não era crocante, a alimentação deixou a desejar. Contudo o hotel nos agradou por sua estrutura, limpeza, a garagem interna é pequena.
Stayed 4 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom, recomendo.

Hotel muito bom, atendimento, instalações e limpeza simplesmente perfeito. Minhss únicas observações negativas ficam por conta da cama que não era de casal (2 de solteiro que juntaram e fica aquele “meio” com um buraco desconfortável, a ventoinha de ventilação do banheiro fazia muito barulho ao ser ligada e ao final, no check-out, eles cobram (de forma opcional) uma taxa de conveniência, que segundo eles, é repassada na integra aos funcionários. No meu caso, foi 90 reais. Embora eles informam que é opcional, não avisam isso previamente, e miitas vezes, como você tem um atendimento muito bom, você fica sem graça de rejeitar (como se vc se recusasse a pagar os 10% nos restaurantes), isso deveria ser informado antecipadamente. No demais, voltaria e super indico o hotel.
Stayed 2 nights in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
the Air condition was a bit noise apart from it everything was really good.
Stayed 2 nights in Jan 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Minha segunda vez no hotel

Local agradável familiar proximo a praia da Enseada, recomendo
Stayed 1 night in Jan 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Café da manhã e alimentação.

Café da Manha muito bom e diversificado. Esta vez tive oportunidade de pedir lanches e jantar, que me satisfizeram pela qualidade e preço justo também.
Stayed 6 nights in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

recomendo.

os profissionais da limpeza, restaurante e bar bastante atenciosos. Profissionais da recepção pareciam um pouco perdidos. Ache estranho o pagamento voluntário Prêmio da Qualidade.
Stayed 2 nights in Dec 2021
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

Indignação e desrespeito.

Fomos em 2 adultos e uma criança de 3 anos, ao chegar verificamos que só tinha 2 toalhas, e, ao solicitar a terceira (para criança), fui informada de que por ser cortesia não tinha direito, o que é um absurdo, afinal, não faz o menor sentido não disponibilizar o serviço completo (toalha de banho e de praia). Se o Hotel oferece cortesia é evidente que deve fazer de forma a não interferir, muito menos limitar a boa estadia! Fiquei indignada e ao conversar com outras mães, a reclamação foi geral. Não fornecem toalhas para crianças até 7 anos. Absurdo!
Stayed 3 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito para crianças

Gostei muito do ambiente. Muito familiar e perfeito para crianças.
Stayed 6 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Muito bom

Gostei muito do café da manhã e dos pratos servidos. É pertinho da praia. Só achei ruim os quartos muito pertos um do outro, conseguimos ouvir tudo do outro quarto.
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

top

Foi muito bem atendido,
Stayed 4 nights in Nov 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Sei que estamos em um período de pandemia, mas, perguntei sobre
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito bom, excelente estrutura para crianças é pertinho da praia. Tudo limpo e organizado.,
Stayed 3 nights in Nov 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel

Estadia tranquila, boas instalações, bem limpo e cuidado. Café da manhã bom.
Stayed 2 nights in Oct 2020