See all properties

Hotel Santorini

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Santorini

Deluxe Apartment | In-room safe, blackout drapes, free WiFi, bed sheets - Hotel Santorini (Guatapé)
Restaurant - Hotel Santorini (Guatapé)
Front of property - evening/night - Hotel Santorini (Guatapé)
Outdoor pool - Hotel Santorini (Guatapé)
Exterior - Hotel Santorini (Guatapé)
Hotel Santorini welcomes guests to its picturesque setting where Mediterranean experiences await. Visitors enjoy authentic flavors at Restaurant Orégano, sip drinks at the poolside bar, and find quiet moments in the garden. WiFi keeps everyone connected throughout their stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Signature Double Room, 1 Double Bed

Signature Double Room, 1 Double Bed | In-room safe, blackout drapes, free WiFi, bed sheets

Signature Double Room, 1 Double Bed

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Double Room

Premium Double Room | In-room safe, blackout drapes, free WiFi, bed sheets

Premium Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Signature Apartment

Signature Apartment | In-room safe, blackout drapes, free WiFi, bed sheets

Signature Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Studio

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Comfort Studio

Comfort Studio | In-room safe, blackout drapes, free WiFi, bed sheets

Comfort Studio

  • Sleeps 4
  • 1 Large Twin Bed OR 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Guatapé is home to Hotel Santorini. Plazoleta de los zocalos and Peñol-Guatapé Reservoir reflect the area's natural beauty and area attractions include Parque Comfama and Las Tangas Spa. Looking to enjoy an event or a game while in town? See what's happening at Estadio Alberto Grisales Stadium or Sede Atletico Nacional. Visit our Guatapé travel guide
Map
Calle 28 #30 230, Alto de la Virgen, Guatapé, Guarne, 053840

What's nearby

  • Peñol-Guatapé Reservoir
    Peñol-Guatapé Reservoir
    14 min walk - 0.8 miles
  • Rock of Guatapé
    Rock of Guatapé
    25 min drive - 7.5 miles
  • Calle del Recuerdo
    5 min walk - 0.3 miles
  • Plazoleta de los zocalos
    7 min walk - 0.4 miles
  • Guatapé Dam Boardwalk
    7 min walk - 0.4 miles

Getting around

  • Jose Maria Cordova Intl. Airport (MDE)
    108 min drive

Restaurants

  • El Bacchanal
    5 min walk
  • La Fogata
    6 min walk
  • San Tropel Charcutería Bar
    6 min walk
  • Villa Zocalo
    6 min walk
  • La Tertulia
    6 min walk

About this property

Hotel Santorini

Property highlights
Take advantage of a poolside bar, a terrace, and a garden at Hotel Santorini. Be sure to enjoy a meal at Restaurante Orégano, the on-site fine-dining restaurant. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • An outdoor pool
  • Continental breakfast (surcharge), a 24-hour front desk, and a front-desk safe
  • Smoke-free premises
Room features
All guestrooms at Hotel Santorini include comforts such as free WiFi and safes.
More amenities include:
  • Rainfall showers and shampoo
  • 32-inch flat-screen TVs with cable channels

Similar properties

Suite (Imperial Panoramica) | View from room
Hotel Los Recuerdos
Guatapé
  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 635 reviews
Hotel Los Recuerdos
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:30 AM to 10:00 AM for a fee: COP 15,000 to 18,000 for adults and COP 15,000 to 18,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurante Orégano

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately COP 15000 to 18000 for adults, and COP 15000 to 18000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 8:00 PM
Parking height restrictions apply

Property is also known as

Hotel Santorini Hotel
Hotel Santorini Guatapé
Hotel Santorini Hotel Guatapé

Frequently asked questions

Does Hotel Santorini have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

Is Hotel Santorini pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Santorini?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Santorini?

Check-out is at noon.

Where is Hotel Santorini located?

Situated in Guatapé, this hotel is within a 10-minute walk of Calle del Recuerdo, Peñol-Guatapé Reservoir, and Plazoleta de los zocalos. Parque Comfama and Rock of Guatapé are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Santorini Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Amenities

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 49 out of 85 reviews
Rating 8 - Good. 13 out of 85 reviews
Rating 6 - Okay. 12 out of 85 reviews
Rating 4 - Poor. 5 out of 85 reviews
Rating 2 - Terrible. 6 out of 85 reviews

Reviews

Verified

10/10 Excellent

Adrian

This hotel is really awesome, the staff from reception to the restaurant/bars are pros, they go above and beyond. Thank you guys!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Yoana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location we walked to downtown and got a quick ride to sites like el penol. Also the hot tub on the rooftop was a huge plus after a day of walking. I would stay here again.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

William Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Staff responded to our requests promptly, heated jacuzzi and rooftop patio delightful. Views are beautiful. Walking distance to Guatape is a very big bonus. Rooms have glass windows floor to ceiling so the noise from the town is terrible at night due to loud concert music. They are building a shopping mall directly across the street and the rooms facing this will hear noise from banging metal and Jackhammers, even on weekends. 7am onward every day. Room service brought cold eggs for breakfast but at least it didn't take long.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Washington

Liked: Staff & service
The property is small hotel with different towers parking is horrible, easy to walk to the small town. Pool is very small. But the staff was great, easy check in and easy check out bring you passport cause they want to see the stamp.
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Hotel has some music during the day to set a mood (but volume is fine). First night music was still on till 1:00 AM but since room are poor isolated it was very hard to fall asleep. same thing happened on second day untill i called front desk around 22:00 (since i couldnt believe at first it was from the hotel).
Stayed 1 night in Apr 2026
Verified

8/10 Good

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was as advertised, location is amazing, staff was kind and curtious and the only issue I had was with the WiFi. It was perfect in every other way.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Guadalupe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Loved the food and the pool and the hot tub. Staff service was awful
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Ivan

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is really run down and extremely overpriced. Sofa bed is terribly uncomfortable, kitchen is poorly equiped, dishes are dirty, check-in lasted forever although I was first in line. Breakfast was real disappointment. We got the apartment in the lowest floor with the view of the hotel garage. There was no privacy on our balcony and there was constant noise coming from cars and people. The only good thing about our stay is that it lasted only one day.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely nice and hotel was nicely located
Verified

10/10 Excellent

Duphne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Danicsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindo hotel
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Sincere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well designed and i felt safe and secure while on the property. The staff is also very attentive to the needs of the guests
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Jesselyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice clean where it’s located is perfect walking distance from everything stuff are amazing In one words love it
Stayed 4 nights in Mar 2023
Verified

2/10 Terrible

Martin

Liked: Cleanliness
Disliked: Staff & service
I booked a room with the jacuzzi and when i arrived , they said they didnt have anymore available
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views from their rooftop! Probably the best in the area and very clean rooms. Amazing value overall.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Roberto

Everything good, except the beds are too hard
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Pieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with a nice prospect of Guatapé , only thing is there are a lot of stairs up and down
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at Santorini, the staff was delightful and friendly, however the pillows in the rooms were to high and when asked for smaller pillows were nit granted.
Stayed 3 nights in Jun 2022
Verified

6/10 Okay

Gilberto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No ac in the rooms if you open the windows is really noisy so is you choice, this was the longest night of my life
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice but room is small. there is no air conditioning. Has to sleep with windows open and it's very noisy outside. Also breakfast is included, but a kind suggestion if could variate the food served! Overall was not bad. Walking distance from the town and you can catch a "tuk tuk" right outside of the gate! It's a little pricey!
Stayed 5 nights in Apr 2023
Verified

2/10 Terrible

Lawrence

Disliked: Staff & service, room comfort

Horrible Stay at Hotel Santorini.

First of all there is no air conditioning, which wound not be a tremendous issue if you can open the windows and get cool air in the evening. However, there are no screens to the windows. Therefore you get large mosquitoes and other bugs into the room. Plus there was loud music until 1am. We had booked for three nights, we just left after 2 nights ( paid for the 3 nights) and went back to Medellin. We couldn’t take it for a third evening. Also the staff advised me that UBER was illegal and I had to take their taxi service, which I refused. We ended up taking an UBER back to Medellin. Gautape is beautiful, however this hotel leaves a lot to be desired.
Stayed 3 nights in Jul 2023
Verified

2/10 Terrible

Eric

Disliked: Staff & service, amenities, property conditions & facilities
Disaster from the start. Upon arrival I was told that the hotels can only take cash, not credit cards. After wrangling with management for a half hour and explaining to them that I did not bring cash, they magically found a way for me to use a credit card. The hotel bill itself as a luxury hotel (and should have been for the $500,000 COP per night I paid). It's not. We brought a bottle of whiskey but found there were no glasses of any kind in the room. When we requested glasses from room service they brought us two PAPER CUPS and told us "no glassware is available for the rooms." As I filled the jaccuzi tub I noticed that it was not stationary. It actually moved as I pushed it, and the entire thing was made of cheap, flimsy plastic. We filled it 3/4 full, got in, watched a series on Netflix, and then noticed as we were draining the tub that the water was escaping from their system and flooding our floor! My fiance had previously set her phone on the floor next to the tub and by the time we saw all the water it was too late. The phone was ruined and we had to buy her a new one. As we were trying to clean things up we happened to look behind the tub and noticed that the power cord was plugged into an extension cord and the point at which they connected was laying directly on the floor submerged in the water! We are still in shock that we weren't electrocuted that night! AVOID THIS HOTEL LIKE THE PLAGUE.
Stayed 4 nights in Dec 2021
Verified

2/10 Terrible

Tania

Disliked: Cleanliness, amenities, property conditions & facilities
Muy mala, el hotel realizó un cobro doble aparte del pago que hice con la aplicación, según me iban a hacer mi reembolso y jamás llegó.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente excepto que no cuenta con aire acondicionado.
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Rodrigo A

Disliked: Cleanliness, property conditions & facilities, room comfort

Ruidoso

No pudimos dormir sonó música en habitación toda la noche, alto volumen, el desayuno muy malo, el hotel no es tan económico, el agua no es potable, entonces deberían entregar una botella con agua potable
Stayed 1 night in Jun 2025