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Steigenberger Hotel Guangzhou

Property class: 5 and above

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Restaurant - Steigenberger Hotel Guangzhou (Guangzhou)
Room - Steigenberger Hotel Guangzhou (Guangzhou)
Bathroom - Steigenberger Hotel Guangzhou (Guangzhou)
Front of property - evening/night - Steigenberger Hotel Guangzhou (Guangzhou)
Room - Steigenberger Hotel Guangzhou (Guangzhou)
Steigenberger Hotel Guangzhou provides amenities like dry cleaning/laundry services and a gym. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Laundry

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Room options

Available filters for rooms
Showing 8 of 8 rooms

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Room

Deluxe King Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Room

Deluxe Twin Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

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Room

Executive Deluxe View Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

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Room

Grand Deluxe King Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Room

Grand Deluxe Twin Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

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Room

Executive Deluxe Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Room

Deluxe Suite

  • 100 sq m
  • Sleeps 2
  • 1 King Bed

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Room

Executive Suite

  • 120 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Huadu District, a neighborhood in Guangzhou, is home to Steigenberger Hotel Guangzhou. Guangzhou Sunac Cultural Tourism City and Guangzhou Rongchuang Paradise are local attractions and those in the mood for shopping can visit Guangzhou Wanda Plaza and Global International Trade Center. Looking to enjoy an event or a game while in town? See what's happening at Huadu Sports Centre or Guangdong International Rowing Centre. Visit our Guangzhou travel guide
Map
No. 73, Fenghuang North Road, Huadu, District, Guan, Guangzhou, Guangdong, 510800

What's nearby

  • A street with red decorations, yellow pavement, and people walking.
    Beijing Road Pedestrian Street
    36 min drive - 28.3 miles
  • A river winding through a city with modern skyscrapers and a large stadium.
    Canton Fair Complex
    41 min drive - 35.6 miles
  • A city skyline at dusk with illuminated buildings and a prominent tower reflecting on the water.
    Canton Tower
    42 min drive - 32.5 miles
  • Guangzhou Sunac Cultural Tourism City
    14 min walk - 0.8 miles
  • Guangzhou Rongchuang Paradise
    4 min drive - 2.4 miles

Getting around

  • Huachengjie Station
    18 min walk
  • Guangzhou North Station
    21 min drive
  • Baiyun International Airport (CAN)
    28 min drive

Restaurants

  • 星巴克
    6 min drive
  • McDonald’s (麦当劳)
    4 min drive
  • 泰态泰国餐厅
    5 min drive
  • 梦田音乐
    14 min walk
  • KFC 肯徳基
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekday buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 168 to 168 per person

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • Elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 to 168 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Steigenberger Hotel Guangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Steigenberger Hotel Guangzhou?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Steigenberger Hotel Guangzhou?

Check-out is at noon.

Where is Steigenberger Hotel Guangzhou located?

Located in Huadu District, this luxury hotel is within 1 mi (2 km) of Guangzhou Sunac Cultural Tourism City and Guangzhou Rongchuang Paradise. Ma'anshan Park is 2.8 mi (4.5 km) away. Huachengjie Station is 18 minutes by foot.

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Reviews

Steigenberger Hotel Guangzhou Reviews

8.2

Very Good

8.0

Cleanliness

8.0

Location

7.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 13 out of 32 reviews
Rating 8 - Good. 10 out of 32 reviews
Rating 6 - Okay. 7 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Close to ice world, very good! The balcony area is so big, can really fit a queen size bed! Wasting lots of space. Perfect if the room has outdoor hanging rack, that we can hang our wet swimming clothes. Breakfast buffet basically the same everyday.
Stayed 3 nights in Aug 2019
Verified review

6/10 Okay

Disliked: Amenities
酒店要行10分鐘路程先到融創茂，酒店附近也沒有甚麼設施，如果有條路有啲商店直達商場就更好
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
房間整潔舒適，裝修上檔次。但某姓林的前台女接待員態度極差。 問直通車位置，並沒有明確給客人指引，叫客人自己去查。 信用卡的$1000 押金也沒有再退房當刻檢查房間給確定，問什麼時候能確定退款，林接待員的回應是：我下班前 再問確定時間，回應是：不確定，不知道。 (假如客人附現金做押金，也要等到她下班才能拿押金走嗎？) 林小姐的解釋完全不合理，一不附合一般的酒店辦事情序。 本人已離開廣洲兩天，仍然沒有收到退款有沒有收到酒點的更進，事情不了了之。 本人不清楚這是該酒店的辦事手法或是林小姐的個人操手問題。 酒店環景裝修地店佳不錯，唯前台服務極另人反感
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The hardware is good, new and pretty, but I think the staffs need more training if the hotel want to be rate as a 5 star hotel as stated. If this is a 4 star hotel, I will say experience is more of acceptable. Breakfast is disappointing, food is up to standard, but again, problem with staff training of their cleanliness, basic knowledge of what utensils are needed to prepare for various kinds of food. Some food especially drinks were literally empty without refill towards the end of breakfast time (half hour before) and coffee’s really bad, that can ruin a lot people’s morning.
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

繼續加油，才對得起五星及房價

離融創商場走路8分鐘，位置非常方便！酒店2樓的中餐廳非常有水準，值得一試！ 酒店早餐非常豐富，讓我第一天很後悔沒有早起去吃早餐：） 但是，萬達嘉華的入住辦理時間實在是太久了！直到傍晚6時後才能進房！ 房間的隔音有改善空間，淺眠的人應該會要考慮一下！ 晚上請人再多送兩瓶水，2個小時內4個電話後，水終於到了！ 很明顯的，在酒店客人多的時候，員工應該是人手不足的！ 房間打掃非常非常之慢，我們早上出門，掛上立即打掃，下午6點回來，還沒有清理房間，這種情形在任何的五星酒店應該都不會看見，而且，打掃的質量有待加強，因為才剛開業，浴室竟然都見不少的發霉！！不值這個位在花都區號稱五星接近千元的平日房價，（唯一值得讚一下的是面對湖的景色還不錯）
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

ok good pricing. just the staff initially assigned us wrong type of room without bath tube. Also people are smoking and made corridor area very smelly..
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好的入住體驗

房間很大和乾淨 鄰近融創茂行程不過於十分鐘 很方便 最重要的是香港有直通巴士可到達酒店！另外早餐是自助餐 有很多款式也很好味！
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
可能是聖誕節，人手不足，房間清潔尚可，但沒有更換足夠浴巾，因為我們是2大2小。早餐雖然是upgrade 免費，可是又是人手不足，pancakes 沒有honey同syrup，沒有叉子.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verything good, but buffet breakfast is bad and extra buffet breakfast for is very expensive. RMB 160 per person. However the bed and pillow are very very comfortable whichblet me had a nice sleep, it is important for me
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
泳池沒開放，
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台服務 應帶點 熱誠
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
所有員工都很友善，非常滿意，特別是 Melly Chen 給我極大幫忙，對酒店及所有員工都十分滿意。酒店內設施也非常新，什麼都很乾淨
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地方清潔乾淨，大堂宏偉，工作人員友善，早到了可提早check in, 免費升級湖景房, 房間用品齊全，需要額外的清潔用品可以於短時間內送到。check out方便快捷。
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店 是新開的， 房間各樣都很新淨，因為入住是平日，人不多， 這是行程主要去融創滑雪塲，而酒店 根滑雪場距離只是二三百米 很方便
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Liked: Room comfort
Disliked: Cleanliness, staff & service

Service not matching the quality of the hotel

The attitude of the front desk was really really bad, never really looked after the client and was not willing to admit mistakes. Lie about the description of the rooms, so make sure you check the room vs. photos on booking website. Room, lift lobby was dirty with dead flies lying around. Food at breakfast was lukewarm as best.
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好的一定酒店
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019