The Ritz-Carlton, Guangzhou

Luxury hotel with 5 restaurants and a full-service spa

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Where to?

Dates

June 2025

July 2025

Premium bedding, down comforters, pillowtop beds, minibar

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Hot Tub
Pool
Gym
Room service
Breakfast available

Room options

All rooms

1 bed

2 beds

Showing 17 of 17 rooms

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Refrigerator

HDTV

Pillow menu

Renovated in 2021

Pillowtop bed

Sleeps 2
2 Twin Beds

Club Room, 2 Twin Beds, City View

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Refrigerator

HDTV

Pillow menu

Renovated in 2021

Pillowtop bed

City view
Sleeps 2
2 Twin Beds

Room, 2 Twin Beds, River View, Tower (Canton Tower River View Twin Room)

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Refrigerator

HDTV

Pillow menu

Renovated in 2021

Pillowtop bed

River view
Sleeps 2
2 Twin Beds

Deluxe Suite, 1 Bedroom, River View

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Refrigerator

HDTV

Pillow menu

Renovated in 2021

Down duvet

River view
Sleeps 2
1 King Bed

Room, 2 Twin Beds, River View (Opera River View Twin Room)

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Refrigerator

HDTV

Pillow menu

Renovated in 2021

Pillowtop bed

City view
Sleeps 2
2 Twin Beds

Club Suite, 1 Bedroom, City View

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

HDTV

100 sq m
City view
Sleeps 2
1 King Bed

Premium Room, 2 Twin Beds, City View

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Refrigerator

HDTV

Pillow menu

Renovated in 2021

Pillowtop bed

50 sq m
City view
Sleeps 2
2 Twin Beds

Premium Room, 1 King Bed, City View

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Refrigerator

HDTV

Pillow menu

Renovated in 2021

Pillowtop bed

City view
Sleeps 2
1 King Bed

Club Suite, 1 King Bed, City View

Highlights

Balcony

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

HDTV

Pillow menu

130 sq m
City view
Sleeps 2
1 King Bed

Suite, 1 Bedroom, Tower (Canton Tower River View Carlton Suite)

Highlights

Balcony

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

HDTV

Pillow menu

130 sq m
River view
Sleeps 2
1 Double Bed

Club Suite, 1 Bedroom, Tower (Club Canton Tower River View Suite)

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

HDTV

Pillow menu

Renovated in 2021

100 sq m
River view
Sleeps 2
1 King Bed

Room, 1 King Bed, River View (Opera River View King Room)

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Refrigerator

HDTV

Pillow menu

Renovated in 2021

Pillowtop bed

50 sq m
City view
Sleeps 2
1 King Bed

Room, 1 King Bed, River View, Tower (Canton Tower River View King Room)

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Refrigerator

HDTV

Pillow menu

Renovated in 2021

Pillowtop bed

50 sq m
River view
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Refrigerator

HDTV

Pillow menu

Renovated in 2021

Pillowtop bed

50 sq m
Sleeps 2
1 King Bed

Club Room, 1 King Bed, City View

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

HDTV

Pillow menu

Renovated in 2021

50 sq m
City view
Sleeps 2
1 King Bed

Club Room, 1 King Bed, Tower (Club Canton Tower River View Room)

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

HDTV

Pillow menu

Renovated in 2021

50 sq m
River view
Sleeps 2
1 King Bed

Deluxe Suite, 1 Bedroom, City View

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Refrigerator

HDTV

Pillow menu

Renovated in 2021

Down duvet

100 sq m
City view
Sleeps 2
1 King Bed

Similar properties

50-inch LCD TV with satellite channels, TV

Pool
Spa
Pet friendly
Kids pool

About the neighborhood

3 Xing An Road, Pearl River New City, Tianhe District, Guangzhou, Guangdong, 510623

What's nearby

Guangdong Museum - 6 min walk - 0.4 miles
Guangzhou Opera House - 14 min walk - 0.8 miles
Canton Tower - 2 min drive - 1.1 miles
Taikoo Hui - 3 min drive - 2.0 miles
Canton Fair Complex - 4 min drive - 2.8 miles

Getting around

Liede Station - 10 min walk
Guangzhou East Railway Station - 16 min drive
Baiyun International Airport (CAN) - 30 min drive

Restaurants

‪炳胜品味 - ‬16 min walk
‪星巴克 - ‬5 min walk
‪尚莲.越泰LIAN Viet& Thai Cuisine - ‬6 min walk
‪广州酒家 - ‬15 min walk
‪西山居酒屋 - ‬4 min walk

About this property

The Ritz-Carlton, Guangzhou

Luxury hotel remodeled in 2021 and located near Canton Fair Complex

Close to Canton Tower, The Ritz-Carlton, Guangzhou provides a terrace, a coffee shop/cafe, and a garden. Treat yourself to a massage, hydrotherapy, or aromatherapy at The Ritz-Carlton Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and a Michelin star rated meal. Pilates classes and yoga classes are offered at the 24-hour gym; The Ritz-Carlton, Guangzhou also has a hair salon, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a business center and a steam room.

Other perks include:

An outdoor pool and a children's pool, with sun loungers
Free self parking
Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
Express check-out, express check-in, and a reception hall
Guest reviews speak highly of the helpful staff

Room features

All 350 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.

More conveniences in all rooms include:

Recycling and LED light bulbs
Bathrooms with rainfall showers and designer toiletries
55-inch HDTVs with cable channels
Refrigerators, free infant beds, and coffee/tea makers

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Malay

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Limo/town car service
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 248 per person
5 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas

Restaurants on site

FOODS
Lai Heen
LIMONI
Pearl Lounge
The Churchill Bar

Things to do

24-hour gym
Billiards/pool table
Children's pool
Full-service spa
Hot tub
Outdoor pool
Piano
Pilates classes
Sauna
Steam room
Yoga classes

Family friendly

Children's pool
In-room crib
In-room refrigerator
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center (10,764 square feet of space)
Meeting rooms

Outdoors

Garden
Pool loungers
Terrace

Full-service spa

9 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hydrotherapy
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Transfer shower
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible spa

38 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 2008
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Reception hall
Renovated entire property - July 2021
Rooftop garden
Smoke-free property
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Free crib
Pillow menu
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Deep soaking bathtub
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

55-inch LED TV with cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar
Refrigerator

Air conditioning
Desk
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board on request
LED lighting
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 408 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Service fee: CNY 16.6 per night

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately CNY 248 per person
Rollaway bed fee: CNY 408 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Ritz-Carlton

Ritz-Carlton Guangzhou

Ritz-Carlton Hotel Guangzhou

Ritz-Carlton Guangzhou Hotel

Ritz Carlton Hotel Guangzhou

Ritz-Carlton Guangzhou

Ritz Guangzhou

Guangzhou Ritz Carlton Hotel

The Ritz Carlton Guangzhou

The Ritz Carlton, Guangzhou

The Ritz-Carlton, Guangzhou Hotel

The Ritz-Carlton, Guangzhou Guangzhou

The Ritz-Carlton, Guangzhou Hotel Guangzhou

Frequently asked questions

Does The Ritz-Carlton, Guangzhou have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Ritz-Carlton, Guangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton, Guangzhou?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton, Guangzhou?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Ritz-Carlton, Guangzhou?

Check-out is at noon.

Where is The Ritz-Carlton, Guangzhou located?

Located in Tianhe, this luxury hotel is steps from Guangzhou Library, and 2.6 mi (4.2 km) from Canton Fair Complex. Flower City Square and Guangdong Museum are also within 15 minutes. Liede Station is 10 minutes by foot and Haixinsha Station is 12 minutes.

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The Ritz-Carlton, Guangzhou Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Raymond

May 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely service and beautiful classy hotel

Stayed 3 nights in May 2025

10/10 Excellent

David

Jun 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff is amazing

Stayed 5 nights in Apr 2025

10/10 Excellent

Victor

Nov 5, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay

Stayed 4 nights in Oct 2024

10/10 Excellent

Jose

Nov 27, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel

Stayed 1 night in Nov 2024

10/10 Excellent

Shelley

Mar 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service is always, good to see familiar face from last trip. Lobby managers are tentative and efficient in helping guests. Special thanks to Preya who is always smiling and helpful.

Stayed 2 nights in Mar 2025

10/10 Excellent

Louisa

Jan 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Staff very friendly & always ready to help. Well trained staff in lobby & restaurant to provide assistance. Room was very spacious & got great view

Stayed 2 nights in Jan 2025

10/10 Excellent

Matt

Jun 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel, amazing location!

Stayed 1 night in May 2024

10/10 Excellent

Andrew

Sep 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is beautiful and convenient. Services were excellent. Above all, staffs were very attentive, polite and helpful!

Stayed 1 night in Sep 2024

10/10 Excellent

Eduardo

Oct 22, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice located, very comfortable rooms, good WiFi connection, awesome bar.

Stayed 7 nights in Oct 2023

10/10 Excellent

Alicia

Apr 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful stay. The staff is super friendly and helpful in every way. Service is excellent. Breakfast was a wide range of delicious foods around the world.

Stayed 4 nights in Apr 2024

10/10 Excellent

Eduardo

Oct 25, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good service and Bar!

Stayed 2 nights in Oct 2023

8/10 Good

Ken

Dec 27, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Hallway noise from people walking

Stayed 2 nights in Dec 2024

10/10 Excellent

David

Feb 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First class hotel and service

Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveler

Nov 7, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly an awesome experience with friendly staff willing to ensure confort and service with a smile.

Stayed 7 nights in Oct 2023

10/10 Excellent

Shelley

Feb 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best facility in newer part of Guangzhou, right across from Cantor tower. Very attentive service with good gym and restaurant inside. We appreciate Freya, assistant guest relationship manager for her pleasant assistance.

Stayed 2 nights in Feb 2024

10/10 Excellent

SHUK YEE

Sep 20, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent service

Stayed 1 night in Sep 2023

6/10 Okay

liwei

Oct 11, 2024

Liked: Cleanliness

This Ritz is not well maintained to its quality. Very noisy around and difficult for transportation.

Stayed 3 nights in Oct 2024

10/10 Excellent

nai chung

Jun 2, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable serice! I was check in by the staff Noah and got a very good impression of their highest standard of services immediately.

Stayed 1 night in May 2023

6/10 Okay

Ken

Aug 1, 2024

Liked: Cleanliness, property conditions & facilities

So much noise when you are in the room to hear people outside walking or next suite people talking .

Stayed 1 night in Jul 2024

4/10 Poor

wing

Sep 20, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

avoid buffet restaurant on ground fland breakfast.

had diarrhoea and stomach upset after consuming some oysters and the breakfast was not much better for Ritz's standard.

Stayed 4 nights in Sep 2023

10/10 Excellent

Jesse

Apr 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay at The Ritz-Carlton, Guangzhou was absolutely superb, highlighted by their wonderful staff, top-notch facilities, and an incredibly caring management team. From the moment we checked in, the staff was attentive and went above and beyond to ensure our comfort and satisfaction. Their genuine warmth made our experience truly special. The fitness center at the hotel is excellent. It's well-equipped with modern machines and maintained to the highest standards, offering everything needed for a comprehensive workout. The space is clean, spacious, and provides a great environment for both a quick exercise session or an extended workout. Additionally, the integrity and efficiency of the management were clearly demonstrated when we accidentally left behind a watch and headphones in our room. Not only did the hotel management promptly contact us about the forgotten items, but they also arranged a convenient way for us to retrieve them. This thoughtful action by the hotel staff was greatly appreciated and speaks volumes about their commitment to guest service. Overall, our experience at The Ritz-Carlton, Guangzhou was exceptional. With its combination of professional service, excellent amenities, and attentive care, it stands out as a top choice for anyone visiting the city. Highly recommended for anyone looking for a stay that prioritizes guest experience and satisfaction.

Stayed 2 nights in Apr 2024

10/10 Excellent

Raquel

May 9, 2025

Stayed 7 nights in Apr 2025

10/10 Excellent

Tim

Apr 20, 2025

Stayed 5 nights in Apr 2025

8/10 Good

JORGE

Apr 18, 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Theodore

Apr 15, 2025

Stayed 3 nights in Apr 2025

The Ritz-Carlton, Guangzhou

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Guangzhou

Reviews

Popular amenities

Room options

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds

Highlights

View all photos for Club Room, 2 Twin Beds, City View

Club Room, 2 Twin Beds, City View

Highlights

View all photos for Room, 2 Twin Beds, River View, Tower (Canton Tower River View Twin Room)

Room, 2 Twin Beds, River View, Tower (Canton Tower River View Twin Room)

Highlights

View all photos for Deluxe Suite, 1 Bedroom, River View

Deluxe Suite, 1 Bedroom, River View

Highlights

View all photos for Room, 2 Twin Beds, River View (Opera River View Twin Room)

Room, 2 Twin Beds, River View (Opera River View Twin Room)

Highlights

View all photos for Club Suite, 1 Bedroom, City View

Club Suite, 1 Bedroom, City View

Highlights

View all photos for Premium Room, 2 Twin Beds, City View

Premium Room, 2 Twin Beds, City View

Highlights

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View

Highlights

View all photos for Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View

Highlights

View all photos for Suite, 1 Bedroom, Tower (Canton Tower River View Carlton Suite)

Suite, 1 Bedroom, Tower (Canton Tower River View Carlton Suite)

Highlights

View all photos for Club Suite, 1 Bedroom, Tower (Club Canton Tower River View Suite)

Club Suite, 1 Bedroom, Tower (Club Canton Tower River View Suite)

Highlights

View all photos for Room, 1 King Bed, River View (Opera River View King Room)

Room, 1 King Bed, River View (Opera River View King Room)

Highlights

View all photos for Room, 1 King Bed, River View, Tower (Canton Tower River View King Room)

Room, 1 King Bed, River View, Tower (Canton Tower River View King Room)

Highlights

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

View all photos for Club Room, 1 King Bed, City View

Club Room, 1 King Bed, City View

Highlights

View all photos for Club Room, 1 King Bed, Tower (Club Canton Tower River View Room)

Club Room, 1 King Bed, Tower (Club Canton Tower River View Room)

Highlights

View all photos for Deluxe Suite, 1 Bedroom, City View

Deluxe Suite, 1 Bedroom, City View

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

The Ritz-Carlton, Guangzhou

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility