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Sheraton Guangzhou Hotel

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Outdoor pool, pool umbrellas, sun loungers - Sheraton Guangzhou Hotel (Guangzhou)
Property video
Presidential Suite, 1 Bedroom | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead - Sheraton Guangzhou Hotel (Guangzhou)
Premier Room, 1 King Bed (View) | Hypo-allergenic bedding, down comforters, minibar, in-room safe - Sheraton Guangzhou Hotel (Guangzhou)
Club Suite, 1 Bedroom | Living area | 55-inch LED TV with digital channels, pay movies - Sheraton Guangzhou Hotel (Guangzhou)
Luxury
5.0 star property
9.2

Wonderful

Urban oasis in Guangzhou

Spacious rooms overlook bustling Tianhe district, with four on-site restaurants serving fusion cuisine. Unwind at the poolside bar with a refreshing drink. The concierge can arrange private drivers for day trips to nearby Shunde, adding a personalized touch to your stay.

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds, City View

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed (View)

Premier Room, 1 King Bed (View) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premier Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premier Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Grand Deluxe, Club lounge access, Guest room, 1 King

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Club Grand Deluxe, Club lounge access, Guest room, 1 King

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living room | 55-inch LED TV with digital channels, pay movies

Club Suite, 1 Bedroom

  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living room | 55-inch LED TV with digital channels, pay movies

Club Suite, 1 Bedroom

  • City view
  • 110 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King | Living room | 55-inch LED TV with digital channels, pay movies

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

  • City view
  • 130 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living area | 55-inch LED TV with digital channels, pay movies

Presidential Suite, 1 Bedroom

  • City view
  • 250 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Deluxe, Guest room, 1 King, City view, Corner room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Grand Deluxe, Guest room, 1 King, City view, Corner room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Tianhe neighborhood, Sheraton Guangzhou Hotel is connected to a shopping center. Canton Tower and Beijing Road Pedestrian Street are notable landmarks, and the area's natural beauty can be seen at Yuexiu Park and Baiyun Mountain. Check out an event or a game at Canton Fair Complex, and consider making time for Chimelong Paradise, a top attraction not to be missed. Visit our Guangzhou travel guide
Map
208 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620

What's nearby

  • Tee Mall
    2 min walk - 0.1 miles
  • Grandview Mall
    6 min walk - 0.4 miles
  • Tianhe Stadium
    8 min walk - 0.5 miles
  • OneLink Walk
    9 min walk - 0.5 miles
  • Taikoo Hui
    12 min walk - 0.7 miles

Getting around

  • Xiancun Station
    6 min walk
  • Guangzhou East Railway Station
    17 min drive
  • Baiyun International Airport (CAN)
    47 min drive

Restaurants

  • Oakwood Premier
    3 min walk
  • 禄鼎记 | Chinese Hotpot
    4 min walk
  • 猫婆重庆小面
    2 min walk
  • 兄弟船日本料理
    4 min walk
  • Tims
    2 min walk

About this property

Sheraton Guangzhou Hotel

Luxury hotel remodeled in 2022 and located near Taikoo Hui
Located close to Canton Tower, Sheraton Guangzhou Hotel provides a poolside bar, a garden, and a hair salon. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Free newspapers, concierge services, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 445 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and deep soaking tubs
  • 55-inch LED TVs with digital channels
  • Wardrobes/closets, refrigerators, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • & More by Sheraton
  • Bene Italian & Seafood
  • Daily Social
  • Yue Chinese Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dining table
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (31 inches high)
  • Handrails in stairways (47 inches high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Roll-in shower (31 inches wide)
  • Sign language-capable staff
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 33 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2022
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Guangzhou Sheraton
Guangzhou Sheraton Hotel
Hotel Sheraton Guangzhou
Sheraton Guangzhou
Sheraton Guangzhou Hotel
Sheraton Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel
Sheraton Guangzhou Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel Guangzhou

Frequently asked questions

Does Sheraton Guangzhou Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Sheraton Guangzhou Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sheraton Guangzhou Hotel?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sheraton Guangzhou Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sheraton Guangzhou Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 780 per vehicle applies.

Where is Sheraton Guangzhou Hotel located?

Located in Tianhe, this luxury hotel is 0.9 mi (1.4 km) from Taikoo Hui and 2.9 mi (4.7 km) from Canton Tower. Yuexiu Park and Baiyun Mountain are also within 6 mi (10 km). Xiancun Station is 6 minutes by foot and Tianhe Sports Center Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Guangzhou Hotel Reviews

9.2

Wonderful

9.2

Cleanliness

9.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 600 out of 934 reviews
Rating 8 - Good. 263 out of 934 reviews
Rating 6 - Okay. 44 out of 934 reviews
Rating 4 - Poor. 16 out of 934 reviews
Rating 2 - Terrible. 11 out of 934 reviews

Reviews

Verified

10/10 Excellent

Nail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jingyi

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room; staff was friendly and helpful. Location is great.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Irene Victoria Puay Hwee

Liked: Cleanliness, amenities, property conditions & facilities
Staff are very courteous
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is exceptionally clean, modern, and beautifully decorated, including our room which was comfortable and well maintained. The reception staff were always pleasant, professional, and attentive, showing genuine care for our needs.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Su

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with my family!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Yanban

Liked: Cleanliness, property conditions & facilities
Great location, large and comfy room. Courteous staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size is good price is reasonable (in American standard). Location is amazing with the hotel connects to three malls that range from super high end to family friendly. One of the three malls is called Zhengjia, it has tons of kid friendly shops, an ice rink, mini rainforest with petting zoo, perfect for family with young kids. Near the hotel with a couple minute walk there’s a subway station and an array of local small restaurants and shops - boba, stinky tofu, roasted chestnuts and yams, BBQ skewers…you name it they have it. The hotel staff were very nice and helpful. It’s a decent accommodation and worth the money for its location.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ee San

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right beside major shopping malls, ideal for food/shopping.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Mubarak A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and location, its just perfect for everything.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Yew Meng Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel…near lots of eateries and shopping centre/area…all within walking distance…underground is next to the hotel…very vibrant area…staff are all very friendly and welcoming…would definitely stay here again the next time I visit Guangzhou…😍😍😍 One negative thing was I am an Expedia gold member but when ate at the Chinese restaurant in the hotel they did not recognise it, therefore was only given 10% discount initially until I asked the staff to check and was then given the 20% discount…is not about the discount is about the recognition…
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Cherry

Stayed in club access level. Great view of the stadium and conven
Stayed 1 night in Jan 2026
Verified

8/10 Good

Bee-Theng

Liked: Cleanliness, staff & service, amenities
Clean and spacious room. Location fantastic, near shopping malls, wide food choices , subway next to hotel. Hotel outdoor swimming pool has a good view of its surrounding and is nice to sit and chill out.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Charbel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

TI-CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will love it!

Great location with great staffs, excellent hotel to stay, thanks a lot!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel location in Guangzhou.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tongkun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff are very friendly!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and very convenient location
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Choon Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Housekeeping was very responsive to our requests. I booked a room for 2 but 3 stayed and there was no extra charge. They even provided towels and slippers for the extra person. We requested for late checkout and was given up to 5pm. Location is excellent. Very central and convenient. Highly recommend!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

YuPu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location ！ Good Hotel
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Fung Mei Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many shopping msll around the hotel and the traffic is convenient
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel, nice location, nice pool and nice breakfast. All really good!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and friendly. The hotel room is quiet, clean, and in a very convenient location.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Youngmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was all good! The best part is the location, direct connection to Tmall!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Suet Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful, will stay again!
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

LEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff is very friendly
Stayed 2 nights in Jun 2025