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Richwood Garden Hotel

Property class: 4

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Photo gallery for Richwood Garden Hotel

A hotel with a large building and a reflection in the water. - Richwood Garden Hotel (Dongguan)
A swimming pool with thatched-roof cabanas, surrounded by lush greenery and palm trees. - Richwood Garden Hotel (Dongguan)
A modern building with a unique architectural design, featuring multiple levels and a sloped roof. - Richwood Garden Hotel (Dongguan)
A modern bathroom with a marble vanity, a large mirror, a bathtub, and a glass shower enclosure. - Richwood Garden Hotel (Dongguan)
A spacious restaurant with high ceilings, wooden beams, and a warm ambiance. Tables are set with chairs, and the floor has a patterned carpet. - Richwood Garden Hotel (Dongguan)
Located close to Humen Park and Humen Square, Richwood Garden Hotel provides a poolside bar, a coffee shop/cafe, and a garden. Take some time to relax at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Room options

About the neighborhood

Located on a river, Richwood Garden Hotel is in Humen neighborhood and is connected to the convention center. Notable landmarks in the area include Humen Square and Lin Zexu Memorial Hall, and travelers wishing to experience a bit of culture can try Humen Naval Battle Museum. Humen Park and Weiyuan Fort are two other places to visit that come recommended. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with ecotours. Visit our Dongguan travel guide
Map
Dabandi District, Provincial Road S358, Humen Town, Dongguan, Guangdong, 523929

What's nearby

  • Chang an Square
    10 min drive - 6.0 miles
  • Chang'an Park
    10 min drive - 6.8 miles
  • Wanda Plaza Humen
    10 min drive - 5.4 miles
  • Humen Park
    11 min drive - 5.6 miles
  • Humen Square
    14 min drive - 6.4 miles

Getting around

  • Bitou Station
    24 min drive
  • Humen Railway Station
    27 min drive
  • Shenzhen Intl. Airport (SZX)
    31 min drive

Restaurants

  • Four Seasons Restaurant
  • Zhenniu Beef Hot Pot
    7 min drive
  • 福湖酒店
    5 min drive
  • 大赞寿司
    8 min drive
  • 朗浩港式茶餐厅
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 50 for adults and CNY 38 for children
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • OPUS JAPANESE RESTAURANT
  • RICHWOOD RESTAURANT

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Sauna
  • Steam room
  • Table tennis

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • In the mountains
  • On a lake

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Day bed
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 50 for adults and CNY 38 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Richwood Garden Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Richwood Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Richwood Garden Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Richwood Garden Hotel?

Check-out is at noon.

Where is Richwood Garden Hotel located?

Located in the historical district, this family-friendly hotel is within 9 mi (15 km) of Humen Park, Humen Square, and Lin Zexu Memorial Hall. Humen Naval Battle Museum and Weiyuan Fort are also within 12 mi (20 km).

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Reviews

Richwood Garden Hotel Reviews

7.4

Good

7.6

Cleanliness

7.0

Location

7.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 10 out of 32 reviews
Rating 8 - Good. 9 out of 32 reviews
Rating 6 - Okay. 7 out of 32 reviews
Rating 4 - Poor. 3 out of 32 reviews
Rating 2 - Terrible. 3 out of 32 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
多次入住！
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Food, service and pool side I hurt mat foot badly and staff wasn't interested at all!
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Very clean and comfortable swimming pool.
Stayed 2 nights in Aug 2019
Verified review

4/10 Poor

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Dissapointment at The Core

The hotel is very nice, but service is very sub-standard and inconsistent. They show many places to eat, but many are not staffed and the open times vary day to day. Service for the rooms is very hit and miss. Shame that such a nice facility fails on such a basic level. Breakfast is TERRIBLE as well.
Stayed 4 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店整潔舒適，非常滿意，如果有車去虎門市區就好
Stayed 2 nights in Apr 2019
Verified review

6/10 Okay

Good for hot spring.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Overall is satisfied
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is adequate for a business trip for 1 or 2 nights not a lot around in the area but the food just passes. WIFI is a little slow
Stayed 2 nights in Feb 2018
Verified review

6/10 Okay

霉味很重，在走廊和房間都有。 餐廳的食物很差。 酒店動線很亂，指標也不清楚，想逛一下，都會迷路
Stayed 1 night in Aug 2017
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service

休閒酒店

處理訂房確認，非常差，經常沒法找到預定，已經2次，要客人自己去處理，沒有認真處理，令人有點生氣。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性價比高

性價比高
Verified review

6/10 Okay

交通不便，衞生有待改善

酒店面積很廣，房間也很大，但交通真的不方便，無論坐火車或巴士也必須再轉車。酒店接待處員工對網上訂房的流程不熟悉，要花一段時間才找到客人的名字，另外酒店衞生有待改善，房間的電話居然滿佈霉點，早餐的牛油內竟有一群死螞蟻，把我的朋友嚇慌了。其實酒店四週環境不錯，旁邊已是水庫，天氣好時，沿著水庫散步也很舒適。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel with beautiful surroundings:)

Not only the well maintained room and facilities, there is unexpected beautiful surroundings. Buffet breakfast provides varieties of foods. The only comment is its Wifi is a little bit slow!
Verified review

6/10 Okay

游池沒有提供游帽要自費才可游泳

當我去到check in 時沒有已訂房資料， 等了很久都辦不到入房手續，最後要打電話到香港Expedia 求助，才能入住。所以質數很差
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的飯店

很棒的飯店，下次有機會還要去住^.^
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

Chambre sale

Hotel sans charme et très éloigné de la ville. Pour passer icognito c'est parfait. Le ménage laisse vraiment à désirer, ma chambre est restée sale pendant trois jours pas un seul coup d'aspirateur... L'hotel est veillissant, il n'est pas entretenu, c'est dommage car il est superbe avec aussi une belle piscine au centre. Sinon c'est très calme et je m'y suis senti à l'aise. Les chambres sont très spacieuses.
Verified review

4/10 Poor

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Urgent need for upgrade

I can see this was once a very nice resort but not any more. It's weird to see so many good reviews about this hotel. It's old and needs a major upgrades to maintain 4 star level. Just looking at the current room condition, it's only a 2 star hotel. The hotel was really empty and was sad to see a live singer singing by herself at the lounge without any customers. They don't have a central heater so my room was a little cold. I called the front desk and they brought me the portable heater which was very nice.
Verified review

6/10 Okay

이번엔 정말 실망스러운^^;;

일전에 출장차 묵었던바있던 호텔이라 묻지도 따지지도않고 묵었다 한국서 호텔스닷컴을 통해 예약을 했다가 일정이 바뀌어 급히 취소를 하고 다시 예약을 해서 갔는데 밤 10시경에 호텔체크인을 하려하니 계속 캔슬된 예약만 확인이 된다고함 난 분명히 지불을 했고 확약번호도 확인을 시켜줬지만 그래도 않된다하며 데파짓을 1000위엔을 내라함 난 지불을 완료하였으니 확인하는동안 데파짓은 500위엔을 내겠다하니 그러라함 역시나 미니바는 봉쇄되있는 그리고 최근자에 한 반년이상은 사람의 인적이 없는 구석구석 먼지와 곰팡이가 드글드글한 룸을 내주었다 정말 실망스러워 다시는 이호텔을 안가야겠다고 다짐을 함 다음날 체크아웃 하는 내내 예약캔슬과 확약확인이 정말 더뎌서 공항에 늦을뻔함 두번다신 안오리라~~~
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

힐링하기좋은 리조트삘납니다^^*

출장차 큰아이를 맞길때가 마땅치않아 데리고 갔는데 4성급이라 표시되어있고 시설도 갖춰진듯하여 예약을 하고 새벽 4시경에 도착 입구가 좀 애메하긴하나 (아파트단지와 같이이용하는듯) 그래도 멀리서부터 규모가 엄청큰 그것도 호숫가에 객실에 들어서선 암만밖을 둘러봐도 창밖에 뭐가있는지 구별이 않됐지만 아침이 밝아 아들래미와 조식을 먹으러 내려가보니 왠만한 리조트마냥 고즈녁하고 아기자기한 둘러볼거리와 스포츠센터 및 키즈센터 실 내외수영장 ... 휴가차 갔다면 힐링하기좋을법한 요소를 두루 갖췄습니다 밤에도 아파트단지와 입구를 같이써서 오히려 산책삼아 한바퀴돌면 편의점 재래가게 음식점 약국등등 말도않통하는 중국서 안심하고 한바퀴돌만합니다 아 근데 나중에 알게된점은 그옆아파트단지주민은 지역디씨가되서 호텔스닷컴가격보다 만원정도 더 저렴하더라고요^^;;
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

more than expected!

The value is more than the price paid, which is out of my expectation. I would come again or recommend to others who plan to stay in Humen.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite good

Good service, good restaurants, excellent room (the balcony is great), reasonable price. Limited recreational activities, only the swimming pool is free of charge and all others (table tennis, pool, snooker, etc) are chargeable (about market price).
Verified review

2/10 Terrible

Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Stayed 7 nights in Jul 2019