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Grand Hyatt International Hotel & Free Airport Shuttle, Free VPN, Penguin Airport Hotel.

Property class: 3

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Photo gallery for Grand Hyatt International Hotel & Free Airport Shuttle, Free VPN, Penguin Airport Hotel.

A hotel room with two beds, a desk, a chair, a television, and a window with a view of trees. - Grand Hyatt International Hotel & Free Airport Shuttle, Free VPN, Penguin Airport Hotel. (Guangzhou)
A modern lobby with a reception desk, seating area, and a staircase leading to an upper floor. - Grand Hyatt International Hotel & Free Airport Shuttle, Free VPN, Penguin Airport Hotel. (Guangzhou)
A modern restaurant with a long counter, multiple chairs, and framed artwork on the walls. - Grand Hyatt International Hotel & Free Airport Shuttle, Free VPN, Penguin Airport Hotel. (Guangzhou)
A hotel entrance with a modern facade, large glass windows, and a sign indicating it is a hotel. - Grand Hyatt International Hotel & Free Airport Shuttle, Free VPN, Penguin Airport Hotel. (Guangzhou)
A room with a treadmill, elliptical, and weight machine. - Grand Hyatt International Hotel & Free Airport Shuttle, Free VPN, Penguin Airport Hotel. (Guangzhou)
At Grand Hyatt International Hotel & Free Airport Shuttle, Free VPN, Penguin Airport Hotel., you can look forward to a free roundtrip airport shuttle, a garden, and laundry facilities. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

5.0 out of 10

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

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Room options

View all photos for Classic Single Room, City View

A hotel room with a bed, a seating area with a bench, a bedside table, a lamp, and a plant.

Classic Single Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Double Room (双床间 - 带淋浴)

A hotel room with two beds, a desk, a chair, a television, and a window with a view of trees.

Double Room (双床间 - 带淋浴)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

About the neighborhood

Located in Baiyun District, a neighborhood in Guangzhou, Grand Hyatt International Hotel & Free Airport Shuttle, Free VPN, Penguin Airport Hotel. is near the airport. Ma'anshan Park and Baiyun Mountain reflect the area's natural beauty and area attractions include Guangzhou Sunac Cultural Tourism City and Guangzhou Rongchuang Paradise. Looking to enjoy an event or a game while in town? See what's happening at Guangdong International Rowing Centre or Huadu Sports Centre. Visit our Guangzhou travel guide
Map
No. 462, Helong 7th Road, Renhe Town, Baiyun District, Guangzhou, Huhaitao, Guangzhou, Guangdong, 510000

What's nearby

  • Guangdong International Rowing Centre
    8 min drive - 4.1 miles
  • Ma'anshan Park
    10 min drive - 6.5 miles
  • Huadu Sports Centre
    14 min drive - 8.9 miles
  • Guangzhou Sunac Cultural Tourism City
    17 min drive - 10.8 miles
  • Guangzhou Rongchuang Paradise
    18 min drive - 10.8 miles

Getting around

  • Qingtang Station
    4 min drive
  • Guangzhou Railway Station
    17 min drive
  • Baiyun International Airport (CAN)
    9 min drive

Restaurants

  • McDonald's (麦当劳)
    12 min walk
  • 赵记传承
    15 min walk
  • Starbucks
  • 返常事务所-精酿酒馆
    6 min drive
  • 松鹤楼

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee
  • A restaurant

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 8:00 AM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 2:00 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and WeChat Pay
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Grand Hyatt International Hotel & Free Airport Shuttle, Free VPN, Penguin Airport Hotel. pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Hyatt International Hotel & Free Airport Shuttle, Free VPN, Penguin Airport Hotel.?

Check-in start time: 8:00 AM; Check-in end time: anytime.

What time is check-out at Grand Hyatt International Hotel & Free Airport Shuttle, Free VPN, Penguin Airport Hotel.?

Check-out is at 2:00 PM.

Does Grand Hyatt International Hotel & Free Airport Shuttle, Free VPN, Penguin Airport Hotel. provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Grand Hyatt International Hotel & Free Airport Shuttle, Free VPN, Penguin Airport Hotel. located?

Located in Baiyun District, this hotel is within 9 mi (15 km) of Guangdong International Rowing Centre, Ma'anshan Park, and Huadu Sports Centre. Guangzhou Sunac Cultural Tourism City and Guangzhou Rongchuang Paradise are also within 9 mi (15 km). Renhe Station is 25 minutes by foot and Gaozeng Station is 27 minutes.

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Reviews

Grand Hyatt International Hotel & Free Airport Shuttle, Free VPN, Penguin Airport Hotel. Reviews

5.0

5.6

Cleanliness

5.0

Amenities

5.4

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 3 out of 15 reviews
Rating 8 - Good. 1 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 3 out of 15 reviews
Rating 2 - Terrible. 6 out of 15 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, all was good, breakfast, rooms and airport shuttle
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
the breakfast was good, most of the staff was polite and helpful. There was a washing machine but no dryer. The property is a bit dated but overall its a good budget friendly option
Stayed 13 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 6 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False advertised hotel. Wrong location on hotels.com map, misleading pictures, name is not even penguin. Terrible and very dirty hotel. Full of smoke even though it is marked as smoke free. Staff was ignoring my questions and i didnt even end up staying, left 5 minutes later.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was bad, nothing was good in this hotel: A lot of flies inside the room Ripped towels Very dirty sheets Blood stains on the sheets Broken laundry basket Dirty bathroom and toilet Far away from Canton Fair but in Expedia stated the distance from this hotel to Canton Fair is about 6 mils which is not correct, it's about 43 miles or more
Stayed 5 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
It’s not showing real location nor real name on The App also not having good service
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience because of cleaning

Room smells, pillows not clean, too far from city centre, bath not clean, water pressure not good in bath
Stayed 2 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Amenities
Staff was very unprofessional and the hotel is located at a different location than what’s advertised. They say they have a location at Xiaobei but they don’t and will end up getting you confused looking for something where it’s not. They also couldn’t offer a shuttle service and their young man at the reception is very arrogant and rude.
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
我通过hotels.com预订了四间客房，入住时间为12月5日至10日。我预订的是双床房，但实际只收到了一张床。地图显示酒店距离北京步行街仅8分钟车程，但实际上却需要30分钟。酒店靠近白云机场，但实际情况与描述不符。房间非常脏，浴室毛巾也破了。工作人员态度粗鲁、冷漠且不乐于助人。酒店提供机场接送服务，但司机却把我家人的行李扔来扔去，损坏了不少。这次入住体验非常糟糕，我预订了四间客房，住了六天。I booked four rooms through hotel.com for the holidays from December 5th to 10th. I booked a room with two beds, but only received one. The map showed it was 8 minutes from Beijing Walking Street, but it was actually 30 minutes. The hotel was near Baiyun Airport, which was not as described. The room was very dirty, and the bathroom towels were torn. The staff were very rude, unfriendly, and unhelpful. When the hotel offered an airport shuttle service, the driver threw my family's belongings around, damaging them. I had a very bad experience booking four rooms for six days here.
Stayed 5 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Personnel serviable mais pas agréable. Leur anglais est limité. Breakfast gratuit à volonté tout les matins et machine à laver à disposition gratuitement.
Stayed 14 nights in Jul 2026
Verified review

4/10 Poor

Stayed 4 nights in Oct 2026
Verified review

6/10 Okay

Stayed 20 nights in Apr 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025