See all properties

Mandarin Oriental, Guangzhou

Choose dates to view prices

Photo gallery for Mandarin Oriental, Guangzhou

Couples treatment rooms, sauna, hot tub, steam room, body treatments - Mandarin Oriental, Guangzhou (Guangzhou)
Superior Room | Reception - Mandarin Oriental, Guangzhou (Guangzhou)
Lobby - Mandarin Oriental, Guangzhou (Guangzhou)
Premium bedding, down comforters, minibar, in-room safe - Mandarin Oriental, Guangzhou (Guangzhou)
Ballroom - Mandarin Oriental, Guangzhou (Guangzhou)
Luxury
5.0 star property
9.6

Exceptional

Urban sanctuary in Guangzhou

Michelin-starred Cantonese cuisine awaits at Jiang by Chef Fei, featuring exceptional duck soup with remarkable umami flavor. The immaculate spa offers professional massages for a luxurious retreat. Connected to high-end Taikoo Hui mall with impeccable concierge service.

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Club Deluxe, Room, 1 King Bed

Lounge

Club Deluxe, Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Twin Beds

Lounge

Club Deluxe, Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Club Room, 1 King Bed

Lounge

Mandarin, Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Lobby

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Lobby

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Room, 1 King Bed

Lobby

Mandarin, Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Lounge

Executive Suite, 1 King Bed

  • City view
  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Lounge

Premier Suite, 1 King Bed

  • City view
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Executive)

Lounge

Club Suite, 1 King Bed (Executive)

  • City view
  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Premier)

Lounge

Club Suite, 1 King Bed (Premier)

  • City view
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Reception

Superior Room

10.0 out of 10
Exceptional
(14 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Tianhe neighborhood, Mandarin Oriental, Guangzhou is connected to a shopping center. Beijing Road Pedestrian Street and Shangxiajiu Pedestrian Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chimelong Water Park and Chimelong Paradise. Looking to enjoy an event or a game while in town? See what's happening at Canton Fair Complex or Tianhe Stadium. Visit our Guangzhou travel guide
Map
389 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620

What's nearby

  • Taikoo Hui
    3 min walk - 0.2 miles
  • OneLink Walk
    5 min walk - 0.3 miles
  • Grandview Mall
    6 min walk - 0.4 miles
  • Tianhe Stadium
    8 min walk - 0.5 miles
  • Tee Mall
    12 min walk - 0.7 miles

Getting around

  • Shipaiqiao Station
    7 min walk
  • Guangzhou East Railway Station
    10 min drive
  • Baiyun International Airport (CAN)
    47 min drive

Restaurants

  • Bingsheng Restaurant 炳胜品味
    2 min walk
  • Jiang by Chef Fei
    3 min walk
  • The Loft
    3 min walk
  • KFC 肯德基
    2 min walk
  • LIAN Viet Thai Cuisine
    3 min walk

About this property

Mandarin Oriental, Guangzhou

Luxury hotel near Beijing Road Pedestrian Street
Consider a stay at Mandarin Oriental, Guangzhou and take advantage of a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to hydrotherapy, a facial, or a body treatment at the onsite spa. The on-site Michelin star rated restaurant, Jiang by Chef Fei, offers lunch, dinner, and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks include:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), express check-out, and a 24-hour front desk
  • Luggage storage, massage treatment rooms, and wedding services
  • Laundry services, multilingual staff, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 263 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 50-inch LCD TVs with premium channels
  • LED light bulbs, free infant beds, and coffee/tea makers

Similar properties

3 restaurants, breakfast, lunch served; local and international cuisine
Conrad Guangzhou
Tianhe
  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 327 reviews
Conrad Guangzhou
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Jiang by Chef Fei
  • The Loft
  • The Mandarin Cake Shop

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 18,729 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Braille/raised signage
  • Elevator (80 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 816.2 per pet, per stay
Welcoming dogs and cats only
1 total (up to 10 lbs per pet)
Pets cannot be left unattended
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for CNY 408.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 per person
  • Pet fee: CNY 816.2 per pet, per stay
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Mandarin Oriental, Guangzhou have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mandarin Oriental, Guangzhou pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 10 lbs per pet. There's a fee of CNY 816.2 per pet, per stay.

How much is parking?

Limited spots are available.

What time is check-in at Mandarin Oriental, Guangzhou?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Mandarin Oriental, Guangzhou?

Check-out is at noon.

Where is Mandarin Oriental, Guangzhou located?

Located in Tianhe, this luxury hotel is within a 10-minute walk of Taikoo Hui, Grandview Mall, and OneLink Walk. Tianhe Stadium and Tee Mall are also within 15 minutes. Shipaiqiao Station is 7 minutes by foot and Tianhe Sports Center Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Mandarin Oriental, Guangzhou Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 356 out of 442 reviews
Rating 8 - Good. 61 out of 442 reviews
Rating 6 - Okay. 16 out of 442 reviews
Rating 4 - Poor. 3 out of 442 reviews
Rating 2 - Terrible. 6 out of 442 reviews

Reviews

Verified

10/10 Excellent

Yiying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much and staff were all friendly and helpful.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Well located and next to a shopping centers with many options of restaurants. Great service and personnel always trying to please your staying.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Triono j

Liked: Amenities, property conditions & facilities
Excellent location and great rooms
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. Room was spacious and all staff very friendly, especially pleased with the gentleman at the concierge for assisting us in many things. (Can’t remember his name). Overall, highly recommended.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Muna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, professional staff, lovely amenities. Excellent Location .
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Property and food and amenities as well as location is second to none
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

ling

Liked: Cleanliness, amenities, property conditions & facilities
great room and great emplacement
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

DUANGRAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great location

Absolutely great , great time , great location, great service
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Room very comfortable and clean.Bed was also comfortable.Staff courteous and helpful especially giving information to direction for local tourist attraction.Had a very enjoyable and pleasant stay.Definitely will stay at Mandarin Oriental Guangzhou for my next visit.Thank you once again!
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

TANIA MARCAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service, conected to wonderful shopping mall, and one of the best breakfast in town.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

seesee

Liked: Cleanliness, staff & service, amenities
Only had time to stay here for one day but we were very impressed with the level of services provided, dining experiences within the hotel and the convenience of the location. Special call out to Catherine at the front desk and Colleñ at the concierge desk, both of whom had gone above and beyond their expected duties to assist us, making our last day in Guangzhou a truly memorable one.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Que

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and even better services. Hotel staff are top notch! Breakfast is great, hotel is nice and room is clean, spacious and comfortable. Highly recommended! And will sure stay here again!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Xilun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just overall very nice and comforting. Great rest and recovery after a long day
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Yew Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is connected to Taikoo Hui mall. The staffs are friendly and helpful
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nawal

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly the location of the hotel excellent the food in the restaurants was good only the weather was so much humid and raining
Stayed 10 nights in Jul 2025
Verified

10/10 Excellent

carlo

Liked: Cleanliness, amenities, property conditions & facilities
Great service, great staff, comfortable room, clean room
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Excellent services and staff
Stayed 3 nights in May 2025
Verified

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room amenities are excellent
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second stay here already. It has been great so far. Polite and helpful staff.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Ana Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-located, beautiful rooms, great service and dining options.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Leung Wai Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff and rooms are comfortable.
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Yiu Cheong

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, staff is polite
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Shirin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Abie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and good breakfast. Expensive dinner.
Stayed 1 night in Mar 2025