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Mandarin Oriental, Guangzhou

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in Guangzhou

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Photo gallery for Mandarin Oriental, Guangzhou

50-inch LCD TV with satellite channels, TV
Exterior
Outdoor pool
Premium bedding, down comforters, minibar, in-room safe
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Premier)

Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 King Bed (Premier)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Mandarin, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 1 King Bed

Lounge

Club Deluxe, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Lounge

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Premier Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Twin Beds

Lounge

Club Deluxe, Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite, 1 King Bed (Executive)

Lounge

Club Suite, 1 King Bed (Executive)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Club Room, 1 King Bed

Lounge

Mandarin, Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Four Seasons Guangzhou

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 486 reviews
Four Seasons Guangzhou

About the neighborhood

Map
389 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620

What's nearby

  • Taikoo Hui - 3 min walk - 0.2 miles
  • Grandview Mall - 6 min walk - 0.4 miles
  • Tianhe Stadium - 9 min walk - 0.5 miles
  • Canton Tower - 4 min drive - 2.6 miles
  • Canton Fair Complex - 5 min drive - 4.3 miles

Getting around

  • Shipaiqiao Station - 7 min walk
  • Guangzhou East Railway Station - 10 min drive
  • Baiyun International Airport (CAN) - 49 min drive

Restaurants

  • ‪Jiang By Chef Fei - ‬4 min walk
  • ‪Wagas - ‬6 min walk
  • ‪The Taikoo Lounge - ‬3 min walk
  • ‪翡翠拉麵小籠包 - ‬5 min walk
  • ‪华辉拉肠 - ‬2 min walk

About this property

Mandarin Oriental, Guangzhou

Luxury hotel near Beijing Road Pedestrian Street
Consider a stay at Mandarin Oriental, Guangzhou and take advantage of a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to hydrotherapy, a facial, or a body treatment at the onsite spa. The on-site Michelin star rated restaurant, Jiang by Chef Fei, offers lunch, dinner, and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks include:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), express check-out, and a 24-hour front desk
  • Luggage storage, massage treatment rooms, and wedding services
  • Laundry services, multilingual staff, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 263 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 50-inch LCD TVs with premium channels
  • LED light bulbs, free infant beds, and coffee/tea makers

Awards and affiliations

Mandarin Oriental, Guangzhou is listed in the 2015 Condé Nast Traveler Hot List.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 228 for adults and CNY 114 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Jiang by Chef Fei
  • The Loft
  • The Mandarin Cake Shop

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 18,729 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Braille/raised signage
  • Elevator (80 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from June 3 2025 to June 5 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 816.2 per pet, per stay
Welcoming dogs and cats only
1 total (up to 10 lbs per pet)
Pets cannot be left unattended
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Pet fee: CNY 816.2 per pet, per stay
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Mandarin Oriental
Mandarin Oriental Guangzhou
Mandarin Oriental Hotel Guangzhou
Mandarin Oriental Guangzhou Hotel
Mandarin Oriental Guangzhou
Mandarin Oriental, Guangzhou Hotel
Mandarin Oriental, Guangzhou Guangzhou
Mandarin Oriental, Guangzhou Hotel Guangzhou

Frequently asked questions

Does Mandarin Oriental, Guangzhou have a pool?

Yes, this property has an outdoor pool and a children's pool. The pool will be unavailable from June 3 2025 to June 5 2025 (dates subject to change).

Is Mandarin Oriental, Guangzhou pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 10 lbs per pet. There's a fee of CNY 816.2 per pet, per stay.

How much is parking at Mandarin Oriental, Guangzhou?

Limited spots are available.

What time is check-in at Mandarin Oriental, Guangzhou?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Mandarin Oriental, Guangzhou?

Check-out is at noon.

Where is Mandarin Oriental, Guangzhou located?

Located in Tianhe, this luxury hotel is within a 10-minute walk of Taikoo Hui, Grandview Mall, and OneLink Walk. Tianhe Stadium and Waterscape Falls In East Station Plaza are also within 15 minutes. Shipaiqiao Station is 7 minutes by foot and Tianhe Sports Center Station is 10 minutes.

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Mandarin Oriental, Guangzhou Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 252 out of 322 reviews
Rating 8 - Good. 55 out of 322 reviews
Rating 6 - Okay. 10 out of 322 reviews
Rating 4 - Poor. 2 out of 322 reviews
Rating 2 - Terrible. 3 out of 322 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Excellent services and staff
Stayed 3 nights in May 2025

10/10 Excellent

Ken Yin sang

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are super well appointed..
Stayed 1 night in May 2025

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room amenities are excellent
Stayed 4 nights in May 2025

10/10 Excellent

Abie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and good breakfast. Expensive dinner.
Stayed 1 night in Mar 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast buffet , shower room needs improvement
Stayed 2 nights in Apr 2025

10/10 Excellent

ileana

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Apr 2025

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible value for TOP NOTCH 5 star hotel

Excellent service and vibe! Will stay again for sure!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Guangzhou

Best location, best service and the room is perfect. One of the best hotel I ever stayed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Zenaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! We were upgraded to a larger room. Hotel is connected to a mall with lots of eating option in the lower level. Stayed for 3 nights and will surely come back again. First time staying in a Oriental Mandarin Hotel, and it didn’t disappoint. Wonderful staff! Will try other Mandarin Hotel in other parts of the world.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel's rooms are spacious and comfortable like the cleanliness of the hotel staff are very friendly it was a wonderful stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Ana Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-located, beautiful rooms, great service and dining options.
Stayed 4 nights in Oct 2023

10/10 Excellent

Shirin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Leung Wai Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff and rooms are comfortable.
Stayed 3 nights in Sep 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice design & great service
Stayed 8 nights in Oct 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
hotel facilities and room are very good...
Stayed 5 nights in Mar 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a big shopping mall next to the hotel and a tube station underground.
Stayed 2 nights in Dec 2024

8/10 Good

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Cantonese restaurant with 2 stared Michelin. Amazing. Especially duck soup has excellent umami. I felt the best umami in Chinese soups for my life, which is similar to con-some of French. I recommend to go to Cantonese restaurant.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jaime Yuk Ping

Liked: Cleanliness, staff & service, property conditions & facilities
Layout of the room is perfect, convenient to use and the hotel provided a lot of drinking water.
Stayed 4 nights in May 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeetesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive property…. Service is excellent, and breakfast spread is very good. My only disappointment was that it was a very short stay and could not enjoy more facilities such as the spa and fitness centre. Guess the next time
Stayed 2 nights in Jan 2025

10/10 Excellent

Abdulmohsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and nice hotel

Nice, clean and modern hotel. Excellent location connected to shopping center . Friendly staff. sure will go there again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treated me like I mattered and made me feel like I belong.. as a road warrior in business in Asia to be treated like that after a hard week is truly welcoming
Stayed 1 night in Sep 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good service
Stayed 4 nights in Apr 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities

Fan-tastic

An excellent experience from check in to check out. I am definitely a fan now
Stayed 1 night in Aug 2024

6/10 Okay

Anita

Liked: Cleanliness, staff & service
Traffic jam there all the time
Stayed 3 nights in Oct 2024