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Grand Hyatt Guangzhou

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View from room - Grand Hyatt Guangzhou (Guangzhou)
3 restaurants, breakfast, lunch, dinner served; international cuisine - Grand Hyatt Guangzhou (Guangzhou)
Grand, Executive Suite | Premium bedding, down comforters, minibar, in-room safe - Grand Hyatt Guangzhou (Guangzhou)
Premium bedding, down comforters, minibar, in-room safe - Grand Hyatt Guangzhou (Guangzhou)
Bar (on property) - Grand Hyatt Guangzhou (Guangzhou)
Luxury
5.0 star property
8.8

Excellent

Central Guangzhou urban retreat

Sophisticated dining awaits at the hotel's three restaurants, serving international cuisine. Guests can retreat to O Spa for rejuvenating treatments or enjoy the indoor pool—a tranquil escape from the bustling city. Conveniently located near shopping malls and public transportation.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed, Garden View

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Garden View

7.4 out of 10
Good
(3 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Club Double Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Twin Room

Club Twin Room | Premium bedding, down comforters, minibar, in-room safe

Club Twin Room

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Grand Suite, 1 King Bed

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand, Executive Suite

Grand, Executive Suite | Premium bedding, down comforters, minibar, in-room safe

Grand, Executive Suite

  • Garden view
  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed, Garden View

Premium bedding, down comforters, minibar, in-room safe

Club Double Room, 1 King Bed, Garden View

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Room, Garden View

Twin Room, Room, Garden View | Premium bedding, down comforters, minibar, in-room safe

Twin Room, Room, Garden View

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Tower

Room, 1 King Bed, Tower | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite (Grand)

Premium Suite (Grand) | Premium bedding, down comforters, minibar, in-room safe

Premium Suite (Grand)

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (1 King Bed & 2 Twin Beds)

Premium bedding, down comforters, minibar, in-room safe

Family Room (1 King Bed & 2 Twin Beds)

  • City view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Located in Tianhe, a neighborhood in Guangzhou, Grand Hyatt Guangzhou is near a metro station. Canton Tower and Beijing Road Pedestrian Street are notable landmarks, and the area's natural beauty can be seen at Yuexiu Park. Looking to enjoy an event or a game while in town? See what's going on at Canton Fair Complex. Visit our Guangzhou travel guide
Map
No. 12 Zhujiang West Road, Pearl River New City Tianhe Dist., Guangzhou, Guangdong, 510623

What's nearby

  • Guangzhou Opera House
    11 min walk - 0.6 miles
  • Flower City Square
    13 min walk - 0.7 miles
  • Tee Mall
    14 min walk - 0.8 miles
  • Tianhe Stadium
    2 min drive - 1.3 miles
  • Taikoo Hui
    2 min drive - 1.3 miles

Getting around

  • Women and Children's Medical Center Station
    5 min walk
  • Guangzhou Railway Station
    8 min drive
  • Baiyun International Airport (CAN)
    49 min drive

Restaurants

  • Grand Club Lounge 嘉宾轩
    1 min walk
  • Coffee Around
    6 min walk
  • 星巴克
    2 min walk
  • 费大厨
    3 min walk
  • The Happy Monk (Kingold Century)
    2 min walk

About this property

Grand Hyatt Guangzhou

Luxury hotel near Canton Tower
Located close to Beijing Road Pedestrian Street and Canton Fair Complex, Grand Hyatt Guangzhou provides a garden, a hair salon, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Meeting rooms, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 368 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Rainfall showers, deep soaking tubs, and bidets
  • LCD TVs with satellite channels
  • Daily housekeeping, desks, and desk chairs

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 230 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • G Restaurant
  • The Market Cafe
  • The Penthouse

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 24 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 230.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 230 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 230.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Grand Hyatt Guangzhou have a pool?

Yes, this property has an indoor pool.

Is Grand Hyatt Guangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Hyatt Guangzhou?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Hyatt Guangzhou?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Grand Hyatt Guangzhou located?

Located in Tianhe, this luxury hotel is 2.7 mi (4.4 km) from Canton Tower and within 6 mi (10 km) of Yuexiu Park and Beijing Road Pedestrian Street. Canton Fair Complex and Shangxiajiu Pedestrian Street are also within 6 mi (10 km). Women and Children's Medical Center Station is 5 minutes by foot and Zhujiang New Town Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hyatt Guangzhou Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 276 out of 469 reviews
Rating 8 - Good. 128 out of 469 reviews
Rating 6 - Okay. 40 out of 469 reviews
Rating 4 - Poor. 9 out of 469 reviews
Rating 2 - Terrible. 16 out of 469 reviews

Reviews

Verified

10/10 Excellent

Chun Kwang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Major shopping mall and restaurants are in 10 to 15 minutes walking distance.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sherisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Great breakfast & dinner buffet. However, I dislike that the buffet starts getting wrapped up before closing time.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kian Gee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel counter staff, restaurant services crews and Housekeepers etc…All are very friendly and courteous. Very satisfied with the service. The breakfast selection was extensive and varied. Excellent Hotel.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Li

Liked: Cleanliness, amenities, property conditions & facilities
Staff is super helpful.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Yashan

Liked: Cleanliness, staff & service, amenities
The hotel room was clean but had weird configuration that gave me an impression that the it cluttered. And the hotel lobby was at a higher floor of the building which was also confusing to me. The location was very good though.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property located in premium part of town. Good shopping and dinning near by. Good breakfast with a variety for all
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Yin

Liked: Cleanliness, staff & service, amenities
The room is very clean. Staffs are friendly
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel! Absolutely recommend to anyone looking for a good hotel in Guangzhou, central location, spacious rooms, tidy, outstanding customer service, the Buffet is one of the best in the city! Worth every penny.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Keng Seong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service and good location

Like the size of the room and good staff service of the front reception during check in.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice rooms!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Andrew R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The club level was great, large rooms and great club restaurant
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Kathleen

Liked: Amenities, property conditions & facilities
Wonderful staff and GREAT food
Stayed 6 nights in Sep 2023
Verified

10/10 Excellent

Chi Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome and good hospitality
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Hyun woo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the hotel staff were very kind. The condition of the building was excellent, and I really appreciated being moved to a room with a better view.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

All the hotels are located centrally in the city. The rooms are clean, tidy, and spacious. Check-in and check-out are smooth. The breakfast is good with lots of varieties.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

TAEWOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy place

Very cozy place to take a rest. Central park and big shopping mall are near there.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Manpreet

Helpful staff,
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and friendly staff.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property, great location

Great staff and Club floor reception. Great location. Club floor food could be a bit more western as it is geared to the Chinese guests.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

WEI

Liked: Cleanliness, amenities
Reserved high floor but stayed lower floor rooms. Location is excellent.
Verified

10/10 Excellent

Hau Kar

Liked: Amenities
Clean , spacious , excellent location , club floor space is limited n food only adequate n fair
Stayed 1 night in Aug 2023
Verified

8/10 Good

Hou Tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has a very nice view and very clean and comfortable. The staff is friendly too and the amenities is very good. Close to a lot of restaurants and public transportation is convenient. Only thing need to improved might be its lighting and the sign
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Chi Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Very pleasant environment. Clean and neat room.
Stayed 2 nights in May 2024
Verified

6/10 Okay

Mrs Pauline

Liked: Cleanliness, staff & service

Grand but not Grand enough

Hotel was good location , I am a bath person bath just a square to sit so for this reason I would not stay again , breakfast needs a better selections than just pastries omelettes etc
Stayed 2 nights in Mar 2025