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Four Points By Sheraton Guangzhou, Baiyun

4.0 star property
Hotel connected to the convention center in Guangzhou with a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Four Points By Sheraton Guangzhou, Baiyun

Exterior
Breakfast, lunch and dinner served
Lobby lounge
1 bedroom, premium bedding, down comforters, in-room safe
Breakfast, lunch and dinner served
Four Points By Sheraton Guangzhou, Baiyun offers a peaceful setting near Baiyun Mountain. Dine at The Mesh restaurant, relax in the garden, or swim in the seasonal pool with a lifeguard. Enjoy free in-room WiFi and 24/7 health club access to stay connected and active.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Room service
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Classic Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Renovated in 2023
Blackout drapes/curtains
Down duvet
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking

Premium Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Renovated in 2023
Blackout drapes/curtains
Down duvet
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Renovated in 2023
Blackout drapes/curtains
Down duvet
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Renovated in 2023
Blackout drapes/curtains
Down duvet
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Studio Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Renovated in 2023
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
No.14,16, Yuncheng Middle Second Road, Baiyun District, Guangzhou, Guangdong, 510410

What's nearby

  • Guangzhou Wanda Plaza - 2 min drive - 1.6 miles
  • Baiyun Mountain - 5 min drive - 3.7 miles
  • Guangzhou Baiyun International Convention Center - 6 min drive - 0.9 miles
  • Yuexiu Park - 6 min drive - 3.9 miles
  • Shangxiajiu Pedestrian Street - 10 min drive - 6.5 miles

Getting around

  • Baiyun Cultural Square Station - 10 min walk
  • Guangzhou Railway Station - 14 min drive
  • Baiyun International Airport (CAN) - 33 min drive

Restaurants

  • ‪McDonald's (麦当劳) - ‬3 min drive
  • ‪Executive Floor Hilton Baiyun - ‬4 min drive
  • ‪M Club - ‬14 min walk
  • ‪Music Box||堂会 - ‬4 min drive
  • ‪HEYTEA 喜茶 - ‬3 min drive

About this property

Four Points By Sheraton Guangzhou, Baiyun

Upscale hotel remodeled in 2023 and located near Guangzhou Wanda Plaza
Located close to Baiyun Mountain, Four Points By Sheraton Guangzhou, Baiyun provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. The on-site restaurant, The Mesh, offers breakfast, lunch, and dinner. In addition to a 24-hour health club and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool along with a lifeguard on site
  • Buffet breakfast (surcharge), train station pick-up service, and a billiards/pool table
  • An elevator, a banquet hall, and concierge services
  • Luggage storage, a 24-hour front desk, and smoke-free premises
Room features
All 350 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Children's slippers and free infant beds
  • Free tea bags/instant coffee and electric kettles
  • Designer toiletries, children's robes, and hair dryers
  • Smart TVs with cable channels
  • Wardrobes/closets, recycling, and daily housekeeping

Similar properties

Room, 2 Double Beds, Non Smoking, Park View | View from room

Element Guangzhou Baiyun

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 41 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 198 for adults and CNY 99 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Bar
  • The Mesh

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • In-room crib
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (51 inch wide door)
  • Grab bar near toilet (28 inches high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Renovated entire property - May 2023
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during November, December, January, February, March, and April:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Rollaway bed fee: CNY 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from July 04 to October 31
Pool access available from 6:00 AM to 11:00 PM
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Points By Sheraton Guangzhou Baiyun
Four Points By Sheraton Guangzhou, Baiyun Hotel
Four Points By Sheraton Guangzhou, Baiyun Guangzhou
Four Points By Sheraton Guangzhou, Baiyun Hotel Guangzhou

Frequently asked questions

Does Four Points By Sheraton Guangzhou, Baiyun have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Four Points By Sheraton Guangzhou, Baiyun pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Four Points By Sheraton Guangzhou, Baiyun?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Points By Sheraton Guangzhou, Baiyun?

Check-out is at noon.

Where is Four Points By Sheraton Guangzhou, Baiyun located?

Located in Baiyun District, this hotel is 1.4 mi (2.2 km) from Guangzhou Wanda Plaza and 2.8 mi (4.5 km) from Baiyun Mountain. Yuexiu Park and Haizhu Wholesale Market are also within 9 mi (15 km). Baiyun Cultural Square Station is 10 minutes by foot and Xiao-gang Station is 28 minutes.

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Four Points By Sheraton Guangzhou, Baiyun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 58 out of 90 reviews
Rating 8 - Good. 24 out of 90 reviews
Rating 6 - Okay. 2 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 5 out of 90 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area nearby and overall good quality
Stayed 1 night in Sep 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable stay in Baiyun

Very comfortable and clean rooms. The staff is very kind and polite and can speak English. Breakfast is very good. Always a good choice for business trip to Baiyun area.
Stayed 5 nights in Jun 2025

8/10 Good

Yee Foong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location- near Metro Line. Room clean and pleasant. Check-in check out is a breeze. Staff very service oriented.
Stayed 9 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful compound! A gem in Baiyun!
Stayed 3 nights in Mar 2025

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally satisfied
Stayed 6 nights in Apr 2025

10/10 Excellent

Mart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and new facility
Stayed 5 nights in Oct 2024

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Very clean. Some Staffs (not all) were amazing. Nearest shopping & restaurants are within 10 minutes walking distance.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 3 nights in Jan 2025

8/10 Good

Lu Jia

Liked: Cleanliness, staff & service, property conditions & facilities
Good management after I made a complaint. Staffs were very friendly. Not
Stayed 3 nights in Dec 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good especially the gym and pool table but the swimming was not available. Otherwise I will give it a 5 star. Also not really close to shopping malls.
Stayed 2 nights in Apr 2025

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real top class hotel

Everything was perfect. From any aspect. Installations, spacious rooms, breakfast choices, personnel. Special merit to Serene and Taylor in the reception for their willingness to assist us.
Stayed 3 nights in Jun 2024

8/10 Good

Giovanni

Liked: Cleanliness, staff & service

Nice solution for business trip in Guangzhou

Good points: The average quality of room is good and its very clean. The Gym is very clean too. The sfaff is polite The breakfast is good. Bad points: - The food during lunch and evening is very bad, the buffet didn't deserve the cost. - There are no many restaurant close to the hotel - The sink with automatic opening system for the water (similar to public toilet) is very uncomfortable
Stayed 4 nights in Mar 2025

10/10 Excellent

yiheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 2 nights in Aug 2024

6/10 Okay

Antonio

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Hilton quality, but too noisy

I am in a room at 13th floor and the noise from the street is as if it where in my room. There are sirens, cars beeping, some person talking with high volume music. The room is obviously at the high Hilton standard en all terms, but the bad quality of the windows makes it impossible to sleep here.
Stayed 4 nights in Dec 2023

8/10 Good

Evangelos

Liked: Cleanliness, property conditions & facilities, room comfort
Originally was given a disabled room with a bathroom that was not ideal as water would have escaped the sink. I complained and asked another room and was offered another room that was smelling smoke although I booked non smoking room. Was then changed to a second floor room and was told I would be given a more comfortable higher room the next day however nobody from reception contacted me during my 4 nights stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yakup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Her şey çok güzel
Stayed 4 nights in Jun 2025

10/10 Excellent

Ka Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

今年最滿意的住宿

今次入住應該是本人今年出差旅行所住的酒店最滿意的。除了環境的氛位，工作人員的服務，以及很多細緻元素，也感受到希望令到客人滿意的體驗。
Stayed 1 night in Dec 2024

8/10 Good

Paresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant staff but not understand English easily.
Stayed 5 nights in Dec 2024

10/10 Excellent

siu kuen jova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
如果要求有质素的酒店可以选择， 但係在白云文化广场站去景点路程很远。
Stayed 3 nights in Jul 2024

10/10 Excellent

jungho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋아요

가격대비 훌륭한 퀄리티 근처 힐튼보다 룸은 작지만 신식이라 청결합니다 출장용으로 굿
Stayed 2 nights in Jun 2024

10/10 Excellent

CHENG MAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第二次入住了，不錯的
Stayed 1 night in May 2024

8/10 Good

KA PO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體很滿意，員工服務也很好
Stayed 1 night in May 2024

8/10 Good

Òscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen el metro justo al frente del hotel. La atención y servicio A1. Los desayunos buffet buenasos.
Stayed 9 nights in Apr 2024

8/10 Good

HYUNGJIN

Liked: Cleanliness, staff & service, property conditions & facilities
손님 모시고 가기 좋습니다. 조용하고 넓고 편안합니다.
Stayed 1 night in Apr 2024

2/10 Terrible

SUET TAN FIONA

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

酒店職員服務和態度十分差

職員辦事和態度十分差！本來我住一晚，後來加多一日行程，所以之後再book多一晚，check-in時已同職員講了，她也知道，但是當第二天晚上回酒店時，房咭用不到，原來酒店已將房咭消磁，所以上不到房間樓層，要去大堂再重新整一張新的房咭，當時酒店櫃檯只有一位職員，而且有六七位排緊隊，櫃檯職員有向後台求救，但都沒有人出嚟幫手，我們已等了差不多半個鐘也沒有人出來，所以開始有人不耐煩，後台職員才施施然行出來，這樣服務質素和態度十分差，這間酒店算是4.5至5星，但這樣服務質素不能接受，如果繼續這樣，相信沒有人會入住了。
Stayed 1 night in Mar 2024

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