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Conrad Guangzhou

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Guangzhou

Choose dates to view prices

Photo gallery for Conrad Guangzhou

Terrace/patio
Buffet
King Premium Scenic Room | 1 bedroom, down comforters, minibar, in-room safe
Staircase
Exterior
Conrad Guangzhou, near Canton Tower, offers three restaurants and a coffee shop. Guests can enjoy the outdoor and indoor pools, rejuvenate in the sauna and steam room. Attentive staff provides dry cleaning and laundry services for a comfortable stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking included
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 42 of 42 rooms

View all photos for King Deluxe Room

1 bedroom, down comforters, minibar, in-room safe

King Deluxe Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Deluxe Room

1 bedroom, down comforters, minibar, in-room safe

Two Queen Deluxe Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 49 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Twin Deluxe Room

1 bedroom, down comforters, minibar, in-room safe

Twin Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 49 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Deluxe Room Canton Tower River View

1 bedroom, down comforters, minibar, in-room safe

King Deluxe Room Canton Tower River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 49 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Deluxe Room Canton Tower River View

Two Queen Deluxe Room Canton Tower River View | 1 bedroom, down comforters, minibar, in-room safe

Two Queen Deluxe Room Canton Tower River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 49 sq m
  • River view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Twin Deluxe Room Canton Tower River View

1 bedroom, down comforters, minibar, in-room safe

Twin Deluxe Room Canton Tower River View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 49 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Executive Room

1 bedroom, down comforters, minibar, in-room safe

King Executive Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LED TV
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Executive Room

1 bedroom, down comforters, minibar, in-room safe

Two Queen Executive Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LED TV
  • 49 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Twin Executive Room

1 bedroom, down comforters, minibar, in-room safe

Twin Executive Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LED TV
  • 49 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Executive Canton Tower River View with Lounge Access

1 bedroom, down comforters, minibar, in-room safe

King Executive Canton Tower River View with Lounge Access

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LED TV
  • 49 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Executive Canton Tower River View with Lounge Access

1 bedroom, down comforters, minibar, in-room safe

Two Queen Executive Canton Tower River View with Lounge Access

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LED TV
  • 49 sq m
  • River view
  • Sleeps 3
  • 2 Queen Beds

View all photos for King Premier Suite Canton Tower River View

King Premier Suite Canton Tower River View | 1 bedroom, down comforters, minibar, in-room safe

King Premier Suite Canton Tower River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 144 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Conrad Suite

Executive lounge

Conrad Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Executive Lounge
  • 192 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, down comforters, minibar, in-room safe

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Executive Lounge
  • 246 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for King Accessible Room River View

1 bedroom, down comforters, minibar, in-room safe

King Accessible Room River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 49 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Accessible Room River View

1 bedroom, down comforters, minibar, in-room safe

Two Queen Accessible Room River View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 49 sq m
  • River view
  • Sleeps 3
  • 2 Queen Beds

View all photos for King Executive Suite Canton Tower River View

View from room

King Executive Suite Canton Tower River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 92 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Executive Suite Canton Tower River View

Twin Executive Suite Canton Tower River View | 1 bedroom, down comforters, minibar, in-room safe

Twin Executive Suite Canton Tower River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 92 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Panoramic Room Canton Tower River View

King Panoramic Room Canton Tower River View | 1 bedroom, down comforters, minibar, in-room safe

King Panoramic Room Canton Tower River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 49 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Room With Canton Tower River View

1 bedroom, down comforters, minibar, in-room safe

Panoramic Room With Canton Tower River View

  • Sleeps 2

View all photos for King Premium Scenic Room

1 bedroom, down comforters, minibar, in-room safe

King Premium Scenic Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Premium Scenic Room

1 bedroom, down comforters, minibar, in-room safe

Two Queen Premium Scenic Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 49 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds (Deluxe)

1 bedroom, down comforters, minibar, in-room safe

Family Room, Multiple Beds (Deluxe)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 98 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Family Room, Multiple Beds, River View

1 bedroom, down comforters, minibar, in-room safe

Family Room, Multiple Beds, River View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 2 bedrooms
  • River view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for King Presidential Suite River View

1 bedroom, down comforters, minibar, in-room safe

King Presidential Suite River View

  • Sleeps 2

View all photos for King Conrad Suite River View

1 bedroom, down comforters, minibar, in-room safe

King Conrad Suite River View

  • Sleeps 2

View all photos for King Premier Suite River View

1 bedroom, down comforters, minibar, in-room safe

King Premier Suite River View

  • Sleeps 2

View all photos for King Executive Suite Canton Tower River View

1 bedroom, down comforters, minibar, in-room safe

King Executive Suite Canton Tower River View

  • Sleeps 2

View all photos for King Premium Room

1 bedroom, down comforters, minibar, in-room safe

King Premium Room

  • Sleeps 2

View all photos for Two Queen Premium Room

1 bedroom, down comforters, minibar, in-room safe

Two Queen Premium Room

  • Sleeps 2

View all photos for Twin Executive Suite Canton Tower River View

1 bedroom, down comforters, minibar, in-room safe

Twin Executive Suite Canton Tower River View

  • Sleeps 2

View all photos for King Deluxe Room

1 bedroom, down comforters, minibar, in-room safe

King Deluxe Room

  • Sleeps 2

View all photos for Deluxe Room (Queen Bed)

1 bedroom, down comforters, minibar, in-room safe

Deluxe Room (Queen Bed)

  • Sleeps 2

View all photos for Deluxe Room (Twin bed)

1 bedroom, down comforters, minibar, in-room safe

Deluxe Room (Twin bed)

  • Sleeps 2

View all photos for King Deluxe Room Canton Tower River View

1 bedroom, down comforters, minibar, in-room safe

King Deluxe Room Canton Tower River View

  • Sleeps 2

View all photos for Two Queen Deluxe Room Canton Tower River View

1 bedroom, down comforters, minibar, in-room safe

Two Queen Deluxe Room Canton Tower River View

  • Sleeps 2

View all photos for Twin Deluxe Room Canton Tower River View

1 bedroom, down comforters, minibar, in-room safe

Twin Deluxe Room Canton Tower River View

  • Sleeps 2

View all photos for King Executive Room

1 bedroom, down comforters, minibar, in-room safe

King Executive Room

  • Sleeps 2

View all photos for Two Queen Executive Room

1 bedroom, down comforters, minibar, in-room safe

Two Queen Executive Room

  • Sleeps 2

View all photos for Twin Executive Room

1 bedroom, down comforters, minibar, in-room safe

Twin Executive Room

  • Sleeps 2

View all photos for King Executive Canton Tower River View

1 bedroom, down comforters, minibar, in-room safe

King Executive Canton Tower River View

  • Sleeps 2

View all photos for Two Queen Executive Canton Tower River View

1 bedroom, down comforters, minibar, in-room safe

Two Queen Executive Canton Tower River View

  • Sleeps 2

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About the neighborhood

Map
No. 222 Xingmin Road, Zhujiang New Town, Guangzhou, Guangdong, 510623

What's nearby

  • Guangdong Museum - 9 min walk - 0.5 miles
  • Canton Tower - 2 min drive - 1.1 miles
  • Taikoo Hui - 3 min drive - 2.0 miles
  • Canton Fair Complex - 3 min drive - 2.6 miles
  • Beijing Road Pedestrian Street - 8 min drive - 4.7 miles

Getting around

  • Guangzhou East Railway Station - 14 min drive
  • Liede Station - 14 min walk
  • Baiyun International Airport (CAN) - 48 min drive

Restaurants

  • ‪广粤天地 The Canton Place - ‬5 min walk
  • ‪欧吉比萨店(广粤天地店) Oggi Pizza - ‬5 min walk
  • ‪Mi Casa - ‬5 min walk
  • ‪Over Easy by Senses - ‬3 min walk
  • ‪慶春樸門 - ‬4 min walk

About this property

Conrad Guangzhou

Luxury hotel near Taikoo Hui
Located close to Canton Tower and Canton Fair Complex, Conrad Guangzhou provides a terrace, a coffee shop/cafe, and a hair salon. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
Other perks include:
  • An indoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and 8 meeting rooms
  • Local meal delivery service, a 24-hour front desk, and a porter/bellhop
Room features
All 309 individually decorated rooms feature comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with separate tubs/showers and hair dryers
  • 48-inch LED TVs with cable channels and DVD players
  • Wardrobes/closets, refrigerators, and daily housekeeping

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Sheraton Guangzhou Hotel

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  • Kids pool
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 855 reviews
Sheraton Guangzhou Hotel

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 262.20 for adults and CNY 131.10 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's toys
  • DVD player
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 19,375 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in public areas

More

  • 1 building
  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LED TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CNY 262.2 for adults and CNY 131.1 for children
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Conrad Guangzhou Hotel
Conrad Guangzhou Hotel
Conrad Guangzhou Guangzhou
Conrad Guangzhou Hotel Guangzhou

Frequently asked questions

Does Conrad Guangzhou have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Conrad Guangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Conrad Guangzhou?

Self parking is free at this property.

What time is check-in at Conrad Guangzhou?

Check-in start time: 3:00 PM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Conrad Guangzhou?

Check-out is at noon.

Where is Conrad Guangzhou located?

Located in Tianhe, this luxury hotel is within 3 mi (5 km) of Taikoo Hui, Canton Tower, and Canton Fair Complex. Beijing Road Pedestrian Street and Yuexiu Park are also within 6 mi (10 km). Liede Station is 14 minutes by foot and Tancun Station is 15 minutes.

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Reviews

Conrad Guangzhou Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.0

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 202 out of 293 reviews
Rating 8 - Good. 59 out of 293 reviews
Rating 6 - Okay. 10 out of 293 reviews
Rating 4 - Poor. 8 out of 293 reviews
Rating 2 - Terrible. 14 out of 293 reviews

Reviews

10/10 Excellent

luke

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything. The staff was amazing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family stay for our first trip to Guangzhou. The area is modern and close to Pearl river for early morning runs.
Stayed 4 nights in Sep 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Kaan Edebali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and hospitality was great, thanks
Stayed 2 nights in Feb 2025

10/10 Excellent

MARTIN DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and everyone as so helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

william c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing with convenient location, reasonable price. Definitely be back
Stayed 6 nights in May 2025

10/10 Excellent

Hoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great price and the hotel is absolutely beautiful.
Stayed 2 nights in Nov 2024

10/10 Excellent

ABDINASIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very nice palace for shopping
Stayed 1 night in Apr 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at Conrad. Would love to come back here in the near future.
Stayed 1 night in Oct 2024

10/10 Excellent

Kerine

Liked: Cleanliness, staff & service, property conditions & facilities
Its was very good, great breakfast. Friendly staff and all my apps work in the hotel I
Stayed 5 nights in Oct 2023

8/10 Good

Jae Youn

Liked: Cleanliness, property conditions & facilities, room comfort

Strongly recommend! 💪

It was very good location, Quiet place, so many good restaurants and big malls around the hotel. Nice view and live bar. Big enough indoor swimming pool and Jacuzzi. You need me make sure that your room is smoking room or non-smoking room. Upper floor is better than lower floors and I was 27th floor executive room, it was very convenient to access to the lounge but 2nd floor breakfast buffet was more variety of food. The staffs can speak English and kind. Hans at the reception was very helpful and nice!
Stayed 2 nights in Mar 2025

10/10 Excellent

Katie Hor Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I stay at Conrad Guangzhou. It is as good as always. Very clean and comfortable room. Service is always excellent. Will definitely stay here again next time.
Stayed 3 nights in Jun 2024

10/10 Excellent

SONIA LEE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful!
Stayed 1 night in Apr 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
feel like home
Stayed 2 nights in Oct 2023

4/10 Poor

EDWARD

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very disappointing customer service. We arrived early and were informed that we couldn’t check in until 3pm, or pay for an extra day. Even though we could have check-in in 3 hours, they insisted on making us pay for a FULL DAY, then charged for three breakfasts. Really poor service.
Stayed 5 nights in Apr 2025

8/10 Good

Wai Yi

Liked: Cleanliness, staff & service, amenities
All sliding doors were designed badly.
Stayed 1 night in Sep 2024

8/10 Good

Wang Mau Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BREAKFAST BUFFET PROBLEM

The hotel is clean and service is good. I have stayed in this hotel over the past 6 years. However, breakfast buffet is getting worse every time I visited there. They served fake bacon. I never saw this in other 5 stars hotel. Please get rid of that.
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay but service can be improved

Love the size and cleanliness of the room and accessible to down town shopping. Service was lukewarm from receptionist and the staff at main door. No smile or greeting from staff at the main door and they did not offer any help with the luggage during our departure. Overall still a very comfortable stay but don’t expect customer service from the staff like any other international hotels
Stayed 3 nights in Nov 2023

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

Unpleasant stay

We had the most unpleasant one night stay at Conrad Gongzhou. 1. The receptionist told me that the hotel only provides 2 bottles of water per room & we would be required to pay for any extras. 2. when we entered into the room, it was very warm & uncomfortable. The air conditioning was set at 25.5 Celsius which is 80degree F in the US. Even though I turned it down to 16.5C, it only went down to 22 Celsius in the morning. It was definitely not working properly. 3. When we checked-in the receptionist informed us that the bellhops are very busy & would not be available for a long time & suggested we bring our luggages to the room ourselves. 3. When we arrived at the entrance, no bellhops offered to take our luggages into the hotel lobby. I wouldn’t recommend this hotel or Conrad branded hotels to anyone. Subpar hotel.
Stayed 1 night in Oct 2023

8/10 Good

Minoru

Liked: Amenities
綺麗でした
Stayed 1 night in Oct 2025

10/10 Excellent

olasumbo

Liked: Amenities
Yes
Stayed 3 nights in Sep 2025

10/10 Excellent

HingWong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好的入住体验，酒店服务员也很有礼貌
Stayed 2 nights in Jul 2025

10/10 Excellent

YU PEI

Liked: Cleanliness, amenities, property conditions & facilities
房間乾淨舒適 服務人員態度親切服務貼心周到 酒店下方就是igc購物中心 購物方便 有很多好吃的餐廳 旁邊還有一條美食餐廳 好感滿滿 推薦
Stayed 4 nights in Jun 2025

10/10 Excellent

JIHWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
광저우 랜드마크가 보이는 뷰로 배정 받고
Stayed 1 night in Jun 2025

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