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Chateau Star River Guangzhou

Property class: 4.5

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Photo gallery for Chateau Star River Guangzhou

An aerial view of a resort with a large pool featuring a sea turtle design, surrounded by palm trees and various amenities. - Chateau Star River Guangzhou (Guangzhou)
Two people sitting at an outdoor table with a variety of food items and drinks. - Chateau Star River Guangzhou (Guangzhou)
A large, multi-story hotel with a central courtyard, a fountain, and a clock tower. - Chateau Star River Guangzhou (Guangzhou)
A hotel room with a TV, a sofa, a coffee table, and a bed. - Chateau Star River Guangzhou (Guangzhou)
A spacious hotel room with a large bed, a sitting area with a sofa and armchairs, a dining table, and a television. - Chateau Star River Guangzhou (Guangzhou)
Located close to Chimelong Water Park and Chimelong Paradise, Chateau Star River Guangzhou provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Be sure to enjoy breakfast, brunch, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Queen Suite

Premium bedding, down comforters, minibar, in-room safe

Deluxe Queen Suite

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe River-view Double Suite

Premium bedding, down comforters, minibar, in-room safe

Deluxe River-view Double Suite

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room City View

A hotel room with a large bed, a television, a desk, and a chair.

Deluxe Room City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Chateau River View Room

A hotel room with a sofa, a bed, a desk, and a coffee table.

Chateau River View Room

  • River view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Castle Suite

A hotel room with a marble reception desk, a sofa, a coffee table, a bed, and a large window.

Castle Suite

  • Garden view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe King Room River View

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a city view.

Deluxe King Room River View

  • River view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe City View Room With King Size Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe City View Room With King Size Bed

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room City View, 2 Twin Beds

A hotel room with two beds, a large mirror, a television, and a chandelier.

Deluxe Room City View, 2 Twin Beds

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Deluxe Room River View

A hotel room with two beds, a TV, a desk, and a view of the city.

Deluxe Room River View

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Castle Twin Room, River view

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Castle Twin Room, River view

  • River view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Castle King Room, River view

A hotel room with a bed, a sofa, a desk, a chair, and a television.

Castle King Room, River view

  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located on the waterfront, Chateau Star River Guangzhou is in Panyu neighborhood and is connected to a shopping center. The area's natural beauty can be seen at Chimelong Safari Park and popular attractions include Chimelong Paradise and Chimelong Water Park. Looking to enjoy an event or a game while in town? See what's going on at Canton Fair Complex. Visit our Guangzhou travel guide
Map
No.1 Panyu Road North, Panyu District, Guangzhou, Guangdong, 511430

What's nearby

  • A roller coaster with yellow and blue cars, surrounded by greenery and a covered seating area.
    Chimelong Paradise
    4 min drive - 3.1 miles
  • A river winding through a city with modern skyscrapers and a large stadium.
    Canton Fair Complex
    7 min drive - 6.7 miles
  • Chimelong International Circus
    5 min drive - 3.3 miles
  • Chimelong Safari Park
    5 min drive - 2.8 miles
  • Chimelong Water Park
    5 min drive - 3.1 miles

Getting around

  • Nancun Wanbo Station
    4 min drive
  • Guangzhou Railway Station
    18 min drive
  • Baiyun International Airport (CAN)
    49 min drive

Restaurants

  • Four Seas International House (四海一家)
    4 min drive
  • 滋粥楼
    4 min drive
  • 中华美食城 - Chinese Food City
    4 min drive
  • 三北家
    5 min drive
  • 本家韩国料理
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:30 AM on request
  • Train station pick-up and drop-off shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free theme park shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 228 for adults and CNY 114 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Always Cantonese
  • E-cafe
  • Lobby Bar

Things to do

  • 3 outdoor tennis courts
  • Health club
  • Indoor pool
  • Indoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Children's toys
  • Free theme park shuttle
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 23 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per day

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Airport shuttle fee: CNY 800 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 800 (one-way)
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Chateau Star River Guangzhou have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Chateau Star River Guangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Chateau Star River Guangzhou?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Chateau Star River Guangzhou?

Check-out is at noon.

Does Chateau Star River Guangzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7 AM–10:30 AM on request. A fee of CNY 800 per vehicle applies.

Where is Chateau Star River Guangzhou located?

Located in Panyu, this luxury hotel is within 3 mi (5 km) of Chimelong Safari Park, Chimelong Paradise, and Chimelong Water Park. Canton Fair Complex is 6.7 mi (10.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Chateau Star River Guangzhou Reviews

8.4

Very Good

8.8

Cleanliness

7.0

Location

8.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 85 out of 195 reviews
Rating 8 - Good. 69 out of 195 reviews
Rating 6 - Okay. 27 out of 195 reviews
Rating 4 - Poor. 8 out of 195 reviews
Rating 2 - Terrible. 6 out of 195 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Stuff be good it was nice. The hotel was clean. The room was lovely. The view was lovely. Everything was quite good.
Stayed 9 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good room amenities.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent !!! They kept my room extremely clean and assisted with my personal needs! The room is outdated with old and old furnitures . There are not whole lot options for restaurants.
Stayed 9 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Safety box in my room was already locked and could not be opened. If the condition was checked after check out of previous visitor, it was helpful. The power of shower seemed to be weak. The others including breakfast were very nice.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, only the area there too much options of restaurants.
Stayed 4 nights in Oct 2025
Verified review

4/10 Poor

Liked: Property conditions & facilities, room comfort

Not again,

No restaurant in hotel avaliable 15:00. They sent me in a Taxi 20min to find food, I had to pay for taxi. There is absolutely no restaurant in the surrounding i walked several km. There is nothing to do like bar or cafe. The pool outside was closed off-season. The sauna was not working, the steam room had a strange smell. I got a room against the street, I guess if you got river it would have been nice. You could not reach the top floor by som reason.
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We changes 2 rooms, but all the rooms are not smoke free, they smell of cigarettes smoke. Swimming pool is very nice, but crowded
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
모두 만족합니다
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
주변에 별게없지만 호텔은 좋네요
Stayed 4 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!!!

Great big room and nice hotel lobby!!!
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PhB/Star River

Très bon confort très belle chambre grande propre confortable belle literie XL
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I HAVE BEEN VISITING THIS HOTEL SINCE OPENING. I REALLY FEEL LIKE HOME. I WILL COME BACK ALWAYS, AND THE MAIN REASON IS MY GOOD FIREND ADAM, WHAT A GREAT SERVICE PERSON!!
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置很方便
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

I was here for a business trip and was told this was the nicest hotel in the area. The location was convenient, food wasn’t bad, and it was overall a decent experience. Initially, our room smelled like a smoking room so we asked to change and they gladly and quickly changed for us. Service here was fine and I don’t have many complaints. There are some food options down the street that were not bad.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room are great, soundproofing needed to be improve as we still able to hear sound from outside
Stayed 3 nights in May 2019
Verified review

4/10 Poor

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The check deals doesn’t have anyone who speaks English. I had ask a friend to help out. Almost no one speaks dangling at the hotel. Room service order was wrong and they didn’t understand what I wanted. I could go on, but it’s pointless. The hotel is extremely beautiful and the facilities are amazing, but the service is poor. The rooms could do with better cleaning specially carpets and toilet seats.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很優質的飯店，各方面都很棒。
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value Hotel

Big nice room a but some have really weird design like having the sink facing the river. Still nice rooms!
Stayed 3 nights in Jan 2019
Verified review

2/10 Terrible

Disliked: Staff & service

Unfreundliches Hotel

Ist ein sehr unkulantes und unfreundliches Hotel und wir fahren nie wieder dorthin Können wir nicht empfehlen sehr schlechter Service und in der Umgebung gibt es nichts wo man hingehen kann n
Stayed 4 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好的商务酒店。
Stayed 2 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Stay 💕

Love love love. Thank you for upgrading my room. VIP rounge was very convenient. I stayed in the corner suite. I loved the bathtub with great view but, bedroom layout wasn’t my favorite
Stayed 1 night in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel with good service and a stone throw to the zoo in panyu
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chateau River Guangzhou

luxurious hotel location somewhat outside of city. Higher end residential district, safely walk able it seems. very good service, various food sources local and international
Stayed 3 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet n nice river view

The wifi n tv in the bathroom doesnt really work. Staffs are really polite n nice, also has free shuttle bus to water park
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a convenient place.
Stayed 2 nights in Jun 2018