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Chateau Star River Guangzhou

4.5 star property
Luxury hotel with 2 restaurants connected to the convention center in Guangzhou

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Photo gallery for Chateau Star River Guangzhou

Exterior
Castle Suite | Premium bedding, down comforters, minibar, in-room safe
Castle Suite | Premium bedding, down comforters, minibar, in-room safe
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Castle Suite

Castle Suite | Premium bedding, down comforters, minibar, in-room safe

Castle Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Down duvet
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room City View, 2 Twin Beds

Deluxe Room City View, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room City View, 2 Twin Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Down duvet
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Room City View

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Deluxe Room City View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Chateau River View Room

Premium bedding, down comforters, minibar, in-room safe

Chateau River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 60 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room City view

Executive Room City view | Premium bedding, down comforters, minibar, in-room safe

Executive Room City view

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room River View

Premium bedding, down comforters, minibar, in-room safe

Executive Room River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room River View

Deluxe Room River View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Castle King Room, River view

Castle King Room, River view | Premium bedding, down comforters, minibar, in-room safe

Castle King Room, River view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Down duvet
Separate bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Castle Twin Room, River view

Premium bedding, down comforters, minibar, in-room safe

Castle Twin Room, River view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Down duvet
Separate bedroom
  • River view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe King Room River View

Premium bedding, down comforters, minibar, in-room safe

Deluxe King Room River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Down duvet
Separate bedroom
  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Guestroom - River-View (Double bed)

Premium bedding, down comforters, minibar, in-room safe

Guestroom - River-View (Double bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River-view Twin Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe River-view Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive River-view Queen Room

Premium bedding, down comforters, minibar, in-room safe

Executive River-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Castle Room - River-View (2 beds)

Premium bedding, down comforters, minibar, in-room safe

Castle Room - River-View (2 beds)

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive City-view Queen Room

Premium bedding, down comforters, minibar, in-room safe

Executive City-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for VR4D Immersive Experience Double Bed Room

Premium bedding, down comforters, minibar, in-room safe

VR4D Immersive Experience Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Octonauts Family Theme Room

Premium bedding, down comforters, minibar, in-room safe

Octonauts Family Theme Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City-view Twin Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe City-view Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Castle Room - River-View (Double bed)

Premium bedding, down comforters, minibar, in-room safe

Castle Room - River-View (Double bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Milky Way Bay Castle Suite

Premium bedding, down comforters, minibar, in-room safe

Milky Way Bay Castle Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Friendly Suite - River-View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Family Friendly Suite - River-View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River-view Double Suite

Premium bedding, down comforters, minibar, in-room safe

Deluxe River-view Double Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Suite

Premium bedding, down comforters, minibar, in-room safe

Deluxe Queen Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Suite

Premium bedding, down comforters, minibar, in-room safe

Executive Queen Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite - River-View (Double Bed)

Premium bedding, down comforters, minibar, in-room safe

Executive Suite - River-View (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Castle Family Friendly Room - River-View

Premium bedding, down comforters, minibar, in-room safe

Castle Family Friendly Room - River-View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City View Room With King Size Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe City View Room With King Size Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River-view Queen Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe River-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Guestroom - River-View (2 beds)

Premium bedding, down comforters, minibar, in-room safe

Guestroom - River-View (2 beds)

  • Sleeps 2
  • 2 Double Beds

View all photos for VR4D Immersive Experience Twin Room

Premium bedding, down comforters, minibar, in-room safe

VR4D Immersive Experience Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Classic Ultraman Theme Room

Premium bedding, down comforters, minibar, in-room safe

Classic Ultraman Theme Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Suite - River-View (Double Bed)

Premium bedding, down comforters, minibar, in-room safe

Suite - River-View (Double Bed)

  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Map
No.1 Panyu Road North, Panyu District, Guangzhou, Guangdong, 511430

What's nearby

  • Chimelong Paradise - 4 min drive - 2.4 miles
  • Chimelong International Circus - 5 min drive - 3.3 miles
  • Chimelong Safari Park - 5 min drive - 3.0 miles
  • Chimelong Water Park - 5 min drive - 3.1 miles
  • Canton Fair Complex - 7 min drive - 6.7 miles

Getting around

  • Nancun Wanbo Station - 4 min drive
  • Shiguanglu Station - 9 min drive
  • Baiyun International Airport (CAN) - 39 min drive

Restaurants

  • ‪星河湾酒店国际公寓酒店中餐厅 - ‬10 min walk
  • ‪香江大酒店 - ‬8 min walk
  • ‪作品一号 - ‬8 min walk
  • ‪乐富酒窖 - ‬3 min drive
  • ‪金稻香酒楼 - ‬10 min walk

About this property

Chateau Star River Guangzhou

Luxury hotel near Chimelong Water Park
Located close to Chimelong Paradise and Chimelong Safari Park, Chateau Star River Guangzhou provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Be sure to enjoy breakfast, brunch, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and an indoor tennis court
  • Express check-out, a banquet hall, and an elevator
Room features
All 304 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and separate tubs/showers
  • 40-inch LCD TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:30 AM on request
  • Train station pick-up and drop-off shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free theme park shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 228 for adults and CNY 114 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Always Cantonese
  • E-cafe
  • Lobby Bar

Things to do

  • 3 outdoor tennis courts
  • Health club
  • Indoor pool
  • Indoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Children's toys
  • Free theme park shuttle
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 23 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Airport shuttle fee: CNY 800 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 800 (one-way)
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chateau River
Chateau Star River
Chateau Star River Guangzhou
Chateau Star River Hotel
Chateau Star River Hotel Guangzhou
Chateau Star River Guangzhou Hotel
Chateau Star River Guangzhou Hotel
Chateau Star River Guangzhou Guangzhou
Chateau Star River Guangzhou Hotel Guangzhou

Frequently asked questions

Does Chateau Star River Guangzhou have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Chateau Star River Guangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chateau Star River Guangzhou?

Self parking is free at this property.

What time is check-in at Chateau Star River Guangzhou?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Chateau Star River Guangzhou?

Check-out is at noon.

Does Chateau Star River Guangzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7 AM–10:30 AM on request. A fee of CNY 800 per vehicle applies.

Where is Chateau Star River Guangzhou located?

Located in Panyu, this luxury hotel is within 3 mi (5 km) of Chimelong Water Park, Chimelong Safari Park, and Chimelong Paradise. Canton Fair Complex is 6.7 mi (10.8 km) away.

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Chateau Star River Guangzhou Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 83 out of 185 reviews
Rating 8 - Good. 63 out of 185 reviews
Rating 6 - Okay. 26 out of 185 reviews
Rating 4 - Poor. 7 out of 185 reviews
Rating 2 - Terrible. 6 out of 185 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10

Good room amenities.
Stayed 2 nights in Aug 2023

4/10

No restaurant in hotel avaliable 15:00. They sent me in a Taxi 20min to find food, I had to pay for taxi. There is absolutely no restaurant in the surrounding i walked several km. There is nothing to do like bar or cafe. The pool outside was closed off-season. The sauna was not working, the steam room had a strange smell. I got a room against the street, I guess if you got river it would have been nice. You could not reach the top floor by som reason.
Stayed 1 night in Jan 2025

10/10

Stayed 6 nights in Apr 2025

10/10

Stayed 2 nights in Apr 2025

10/10

Stayed 1 night in Mar 2025

10/10

Stayed 2 nights in Oct 2024

10/10

Stayed 6 nights in Apr 2024

10/10

Stayed 4 nights in Apr 2024

10/10

모두 만족합니다
Stayed 2 nights in Jan 2024

10/10

주변에 별게없지만 호텔은 좋네요
Stayed 4 nights in Nov 2023

8/10

Great big room and nice hotel lobby!!!
Stayed 1 night in Dec 2019

10/10

Très bon confort très belle chambre grande propre confortable belle literie XL
Stayed 1 night in Nov 2019

8/10

Stayed 2 nights in Oct 2019

10/10

Stayed 1 night in Nov 2019

10/10

I HAVE BEEN VISITING THIS HOTEL SINCE OPENING. I REALLY FEEL LIKE HOME. I WILL COME BACK ALWAYS, AND THE MAIN REASON IS MY GOOD FIREND ADAM, WHAT A GREAT SERVICE PERSON!!
Stayed 1 night in Oct 2019

8/10

位置很方便
Stayed 1 night in Sep 2019

6/10

Stayed 1 night in Aug 2019

6/10

I was here for a business trip and was told this was the nicest hotel in the area. The location was convenient, food wasn’t bad, and it was overall a decent experience. Initially, our room smelled like a smoking room so we asked to change and they gladly and quickly changed for us. Service here was fine and I don’t have many complaints. There are some food options down the street that were not bad.
Stayed 1 night in Aug 2019

8/10

Stayed 1 night in Aug 2019

6/10

Stayed 1 night in Jul 2019

10/10

Stayed 2 nights in Jul 2019

10/10

Stayed 1 night in Jul 2019

10/10

Room are great, soundproofing needed to be improve as we still able to hear sound from outside
Stayed 3 nights in May 2019

8/10

Stayed 1 night in May 2019

4/10

The check deals doesn’t have anyone who speaks English. I had ask a friend to help out. Almost no one speaks dangling at the hotel. Room service order was wrong and they didn’t understand what I wanted. I could go on, but it’s pointless. The hotel is extremely beautiful and the facilities are amazing, but the service is poor. The rooms could do with better cleaning specially carpets and toilet seats.
Stayed 1 night in May 2019