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Atour Hotel Tianhe Guangzhou

Property class: 2.5

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Photo gallery for Atour Hotel Tianhe Guangzhou

A spacious lobby with a high ceiling, wooden paneling, a reception desk, and a seating area. - Atour Hotel Tianhe Guangzhou (Guangzhou)
A hotel room with a bed, bedside table, desk, and a mural on the wall. - Atour Hotel Tianhe Guangzhou (Guangzhou)
A library with bookshelves, a reading chair, a table, and a couch. - Atour Hotel Tianhe Guangzhou (Guangzhou)
The exterior of Atour Hotel with a modern entrance and illuminated signage. - Atour Hotel Tianhe Guangzhou (Guangzhou)
A modern restaurant with multiple dining areas, a bar, and a decorative wall with circular patterns. - Atour Hotel Tianhe Guangzhou (Guangzhou)
You can look forward to a library, dry cleaning/laundry services, and a gym at Atour Hotel Tianhe Guangzhou. The on-site Chinese cuisine restaurant, Xiang Zhao, offers breakfast and lunch. Free in-room WiFi and a business center are available to all guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Single Room, 1 Bedroom

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall mural of a town scene.

Standard Single Room, 1 Bedroom

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

A modern hotel room with a large bed, a desk, and a dining area.

Superior Suite

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

A modern hotel room with a large bed, a desk, and a dining area.

Executive Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Single Room

A modern hotel room with a large bed, a desk, and a dining area.

Executive Single Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

A modern hotel room with a large bed, a desk, and a dining area.

Superior Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Single Room

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wall mural of a town scene.

Superior Single Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Tianhe, a neighborhood in Guangzhou, is home to Atour Hotel Tianhe Guangzhou. Beijing Road Pedestrian Street and Shangxiajiu Pedestrian Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chimelong Paradise. Looking to enjoy an event or a game while in town? See what's happening at Canton Fair Complex or Tianhe Stadium. Visit our Guangzhou travel guide
Map
No. 918 Guangzhou Da Dao Zhong, Tian He District, Guangzhou, Guangdong, 510000

What's nearby

  • Two pandas climbing a tree in a zoo enclosure.
    Guangzhou Zoo
    19 min walk - 1.0 mile
  • Tee Mall
    11 min walk - 0.6 miles
  • Tianhe Stadium
    14 min walk - 0.8 miles
  • Grandview Mall
    19 min walk - 1.0 mile
  • Taikoo Hui
    1 min drive - 1.1 miles

Getting around

  • Tiyu Xilu Station
    5 min walk
  • Guangzhou East Railway Station
    14 min drive
  • Foshan (FUO-Shadi)
    48 min drive

Restaurants

  • 大鸽饭 体育西路店
    2 min walk
  • 小戴象越南粉
    1 min walk
  • Club Lounge
    3 min walk
  • 星巴克
    3 min walk
  • 广州新天河宾馆 - Xin Tianhe Hotel
    1 min walk

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 48 per person
  • A restaurant

Restaurants on site

  • Xiang Zhao

Things to do

  • Gym
  • Library

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 12

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • JCB International

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 48 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Atour Hotel Tianhe Guangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Atour Hotel Tianhe Guangzhou?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Atour Hotel Tianhe Guangzhou?

Check-out is at noon.

Where is Atour Hotel Tianhe Guangzhou located?

Located in Tianhe, this hotel is within a 15-minute walk of Tee Mall and Tianhe Stadium. Zhongtian Shopping Mall and CITIC Plaza are also within 1 mi (2 km). Tiyu Xilu Station is only a 5-minute walk and Tianhenan Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Atour Hotel Tianhe Guangzhou Reviews

7.8

Good

8.8

Cleanliness

6.8

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 6 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

Reviews

Verified review

2/10 Terrible

Liked: Cleanliness
Hotels.com has the wrong placement of the hotel on the map - very misleading. I booked based on the location as I had business within a short distance from the supposed location on the map. No staff spoke English, got the wrong room as compared to what I booked for. Staff couldn’t help as communication was impossible.
Stayed 4 nights in Nov 2019
Verified review

6/10 Okay

Disliked: Cleanliness

Não muito bom

Quarto com cheiro de cigarro
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 가성비 괜찮은 곳이었습니다. 호텔 직원들과 영어 소통이 잘 통하지 않았지만 끝까지 책임감 있게 서비스 해주시는 모습이 좋았습니다.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Room is big, clean & tidy. Staffs at the receiption were very helpful. Decorations in the room were simple but very practical. Breakfast was OK, not many choices.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

걸어서는 찾아갈 수 없는 호텔

소강소역에서 9분 걸어가면 된다고했지만 찾을 수 없었습니다 호텔측에서는 체육서로역에 내려서 걸어라고 했지만 둘째날도 찾을 수 없었습니다 호텔시설은 깔끔하고 좋은데 호텔건물에 클럽으로 보이는 노래방이 있었지만 시끄럽진 않았습니다 중국어를 모르는 사람은 찾아가기 힘든 호텔이므로 중국어주소를 적어서 택시기사에게 보여주세요 참고로 바가지는 조금 감안하시길..
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel

Comfortable hotel, clean & tidy. Good layout in the room. Very helpful staffs in the hotel. No international TV channels (BBC, CNN etc) are available.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel at a very reasonsable price

Clean, tidy hotel room. Comfortable bed & pillow. Sufficient space inside the room. Breakfast is just OK, not many choices. No international TV channels available. No English translation on all labels for shampoo, shower gel etc.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel for very good value.

Big, clean and comfortable room. Very helpful staffs at the front desk. Hi speed internet WiFi but no international TV channels are available in the rooms. Bearkfast is OK but the staffs at the restaurant needs more training.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New, clean hotel, 15 mins walk from 3 malls

Hotel is new and clean. Beddings were clean. Upgraded room was spacious. There was a karaoke place on the 5th floor and it was quite noisy at night. 15 minutes walk from 3 malls. Overall it was a great deal!
Verified review

6/10 Okay

New hotel

The hotel was formerly known as Vienna Hotel. The hotel been refurbished and renovated and is now known as Atour Hotel. It's located in Guangzhou Tianhe district. Taxi drivers does not know the hotel even by its chinese name. You may want to mention its next to sofitel. Hotel was opened mid 2016. There is a chinese restaurant located at the ground floor of the hotel. Serves chinese cuisine visited by quite a number of locals. -Breakfast:- Hotel serves breakfast at cny48 ( if not included in room rate). Breakfast is acceptable at the rate of cny48. Breakfast varieties:- buns, croissant ,tarts,sandwiches,porridge , soup noodles ,fried noodles ,vege, meat , cereals , juice, coffee ,milk etc. Cleanliness:- New hotel so clean. Room ventilation ought be improved. Hotel lift lobby is just next restaurant and therefore there was some "oil"( indescribable) scent. Hotel offers diy free laundry. There are 2 units of washing machine and one dryer. Detergent and antiseptic liquid are provided by hotel - very thoughtful of the hotel.There is a karaoke and convenient store in this hotel. -Location:- About 1 km walk from the busy area of Tee Mall and the Metro train station. May not be so convenient for a lady to walk alone to/ from the metro station at night as some stretches of road are quiet and dark. Ladies may want to consider the Royal Hotel which is nearer to Tee Mall / Metro station, avoiding the quiet street. Royal hotel's superior and deluxeroom has been refurbished this year
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Good Location, helpful staff
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

have a nice trip

very good.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel good but hotel.com no good!

Atour Hotel cannot reconize hotel.com's coupon therefore hotel.com service was terrible and no more business from me! Very disappointment with hotel. Com
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort