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Aparthotel

Ascott Guangzhou

4.0 star property
Family-friendly aparthotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Ascott Guangzhou

Seasonal outdoor pool
Full-size fridge, stovetop, dishwasher, electric kettle
Lobby
Front of property
Deluxe Apartment, 1 Bedroom | In-room safe, desk, blackout drapes, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Pool
  • Housekeeping
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Apartment, 3 Bedrooms

In-room safe, desk, blackout drapes, soundproofing

Executive Apartment, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 150 sq m
  • 1 bedroom
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom | In-room safe, desk, blackout drapes, soundproofing

Executive Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 70 sq m
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Apartment, 1 Bedroom

Premier Apartment, 1 Bedroom | In-room safe, desk, blackout drapes, soundproofing

Premier Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 74 sq m
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | In-room safe, desk, blackout drapes, soundproofing

Deluxe Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 64 sq m
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | In-room safe, desk, blackout drapes, soundproofing

Deluxe Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 108 sq m
  • Studio
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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  • Washer
  • Dryer
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About the neighborhood

Map
No.73 Tianhedong Road, Tianhe District, Guangzhou, Guangdong, 510630

What's nearby

  • Tianhe Stadium - 6 min walk - 0.4 miles
  • Taikoo Hui - 6 min walk - 0.4 miles
  • Grandview Mall - 8 min walk - 0.5 miles
  • Canton Tower - 4 min drive - 2.6 miles
  • Canton Fair Complex - 5 min drive - 4.3 miles

Getting around

  • Tianhe Sports Center Station - 7 min walk
  • Guangzhou East Railway Station - 9 min drive
  • Baiyun International Airport (CAN) - 46 min drive

Restaurants

  • ‪Jiang By Chef Fei - ‬1 min walk
  • ‪Wagas - ‬7 min walk
  • ‪The Taikoo Lounge - ‬1 min walk
  • ‪翡翠拉麵小籠包 - ‬4 min walk
  • ‪秋叶港式寿司吧 - ‬8 min walk

About this property

Ascott Guangzhou

Family-friendly aparthotel with a fitness center and a sauna
This aparthotel features a fitness center, a sauna, and a complimentary children's club. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Each apartment provides free WiFi and free wired Internet, an LCD TV with a DVD player, and a kitchen with a refrigerator, a stovetop, and a dishwasher. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches like bathrobes and slippers. Limited housekeeping is available.
Ascott Guangzhou offers 207 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Accommodations offer separate sitting areas. LCD televisions are featured in guestrooms. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Guangzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Pool/Spa

  • Sauna
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (CNY 80 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Car rental
  • Car not required

Family friendly

  • Children stay free (see details)
  • Free children's club
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Stovetop
  • Toaster

Dining

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 75 for adults and CNY 37.50 for children

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: CNY 210 per night

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • LCD TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 344 square feet of conference space
  • Business center
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Doorbell and phone notification
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • In the city center
  • Near a metro station

Things to do

  • Free children's club
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 207 units
  • 30 floors
  • Access via exterior corridors
  • Built in 2008
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 12 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 210 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 75 for adults and CNY 37.5 for children
  • Airport shuttle fee: CNY 540 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: CNY 80 per day (328 ft away)
  • Rollaway bed fee: CNY 210 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ascott Guangzhou
Ascott Hotel Guangzhou
Guangzhou Ascott
Ascott Guangzhou Aparthotel
Ascott Guangzhou Hotel
Ascott Guangzhou Hotel Guangzhou
Ascott Guangzhou Guangzhou
Ascott Guangzhou Aparthotel
Ascott Guangzhou Aparthotel Guangzhou

Frequently asked questions

Does Ascott Guangzhou have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from November 12 to April 30.

Is Ascott Guangzhou pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ascott Guangzhou?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ascott Guangzhou?

Check-out is at noon.

Does Ascott Guangzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 540 per vehicle applies.

Where is Ascott Guangzhou located?

This family-friendly Guangzhou aparthotel is located in the entertainment district, within a 10-minute walk of Tianhe Stadium, Grandview Mall, and Taikoo Hui. OneLink Walk and Zhongtian Shopping Mall are also within 15 minutes. Tianhe Sports Center Station is 7 minutes by foot and Shipaiqiao Station is 9 minutes.

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Ascott Guangzhou Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 48 out of 109 reviews
Rating 8 - Good. 46 out of 109 reviews
Rating 6 - Okay. 9 out of 109 reviews
Rating 4 - Poor. 3 out of 109 reviews
Rating 2 - Terrible. 3 out of 109 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen Humbeline Bee Ngoh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and spacious. Service staff are all polite and professional. Opposite the apartment is a big mall.
Stayed 4 nights in May 2025

10/10 Excellent

Chin-Aik

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front desk and consignteur were great.
Stayed 4 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication
The apt a bit rundown. Need to do major upgrade
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Room comfort

Miscommunication got to pay breakfast fo extra pax

Upon check in was told i hv to pay breakfast for extra pax even though i booked n paid extra for all with breakfast. Toilet door spoilt, cannot be open, response was fast n they changed lock. Also fix another toilet door difficult to close. Breakfast was good but we do not want to pay breakfast everyday for extra pax due to Miscommunication between agent n hotel, location was also good. Hope to hear good news from hotel.com
Stayed 5 nights in Dec 2024

4/10 Poor

Houston

Disliked: Cleanliness, property conditions & facilities, communication
We booked 2 rooms and 1 of the room is really smelly. Report to the front and they have the housekeeper spray some Ecolab try to clear out the smell , once they sprayed, it’s clear out but later the day smell come back, did report again and look like no one can handle or willing to exchange another room for us. Also the other room, the dryer didn’t work, a lot of wear and tears. building was old but acceptable.
Stayed 4 nights in Nov 2024

8/10 Good

Shunji

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Dec 2024

10/10 Excellent

hai bin

Stayed 2 nights in Apr 2024

10/10 Excellent

JUSU

Liked: Cleanliness, room comfort, communication
Stayed 10 nights in Mar 2024

10/10 Excellent

seungho

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jan 2024

10/10 Excellent

Chi Keung Daniel

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Nov 2023

8/10 Good

Magdalena

Liked: Cleanliness, room comfort
Disliked: Communication
La propiedad excelente pero recepción no hablaban inglés muy difícil la comunicación
Stayed 7 nights in Oct 2023

10/10 Excellent

jianan

Stayed 1 night in Jan 2023

8/10 Good

LONG

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Apr 2021

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities, room comfort

Not the best staff try hard

The room stunk like smoke soon as we walked in. Nothing like the photo on Hotel.com. Warn down and old looking. One advantage not to be totally negative was the location was great. Besides a good shopping centre for all Mahony brands Oh don’t get the breakfast package you better off eating from the street than what they provide
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hai・・・ここは滞在型で部屋はかなり広く良かった。キッチンもあり、6日間に二度ほど調理でゆっくり食べれました。ただ備え付けの包丁が刃があまりよくなく切れなかった。時折研いでほしい。 近くにはスーパーも有難うございます。便利でした。地下鉄の駅も二つあり便利でした。朝の食事はまあ70点かな？少しはmainの食材を変えるとbetterかと。以上です。
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Room was clean, and breakfast was great and has variety. Reception staff lacked greetings, and room air-conditioning was erratic.
Stayed 7 nights in Nov 2019

8/10 Good

Kin Fan Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位置优越，服务热诚

第一次入住感觉唔错，房间整洁，服务热诚，本身地理位置优越，对面就系大型商场太古汇，真系餐饮娱乐购物样样都应有尽有
Stayed 1 night in Nov 2019

10/10 Excellent

KATSUNORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

優秀なスタッフが揃っている

チェックイン、チェックアウトの手続きがスムーズ。HOTELS.COM からの予約時のリクエストを見てくれていたのは珍しい事。日本語を話すスタッフがフロントに居た。
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 3 nights in May 2019

8/10 Good

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although e hotel is q old, but it is clean n neat. Service is good.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Stayed 3 nights in Apr 2019