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Ascott Guangzhou

4.0 star property

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Photo gallery for Ascott Guangzhou

A modern hotel room with a large bed, a desk, and a chair. - Ascott Guangzhou (Guangzhou)
Property video
A modern hotel entrance with a glass facade, a sign reading "ASCOTT GUANGZHOU," and a covered outdoor area with potted plants. - Ascott Guangzhou (Guangzhou)
A modern living room with a sofa, coffee table, and a piano. - Ascott Guangzhou (Guangzhou)
A modern living room with a sectional sofa, a round coffee table, a piano, and a large window with a city view. - Ascott Guangzhou (Guangzhou)
Ascott Guangzhou blends comfort and convenience for families. Enjoy the seasonal outdoor pool, relax in the sauna, or stay fit at the gym. Multilingual staff and free in-room WiFi make it easy to explore nearby attractions, including the Canton Fair Complex.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Apartment, 1 Bedroom

A modern living room with a sofa, coffee table, and a piano.

Deluxe Apartment, 1 Bedroom

  • City view
  • 64 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Apartment, 2 Bedrooms

A modern living room with a sofa, coffee table, and dining table, a city view, and a television.

Deluxe Apartment, 2 Bedrooms

  • City view
  • 108 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Executive Apartment, 1 Bedroom

A modern living room with a grey sofa, a small round table, and a city view through large windows.

Executive Apartment, 1 Bedroom

  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Apartment, 1 Bedroom

A modern hotel room with a dining area, a sofa, a bed, and a city view.

Premier Apartment, 1 Bedroom

  • City view
  • 74 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Apartment, 3 Bedrooms

A modern living room with a large TV, comfortable seating, a coffee table, and a view of the cityscape through large windows.

Executive Apartment, 3 Bedrooms

  • City view
  • 150 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds
  • Free WiFi

APARTMENT DELUXE TWO BEDS

  • Sleeps 10
  • Free WiFi

View all photos for 1-Bedroom Deluxe

A modern hotel room with a bed, a TV, a dining area, and a balcony with curtains.

1-Bedroom Deluxe

  • 64 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1-Bedroom Executive

A modern bathroom with a sink, mirror, toilet, and shower.

1-Bedroom Executive

  • 70 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Tianhe, a neighborhood in Guangzhou, Ascott Guangzhou is in the entertainment district and near a metro station. Beijing Road Pedestrian Street and Taikoo Hui are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Yuexiu Park. Traveling with kids? Make time for Chimelong Paradise, or check out an event or a game at Canton Fair Complex. Visit our Guangzhou travel guide
View more Aparthotels in Guangzhou
Map
No.73 Tianhedong Road, Tianhe District, Guangzhou, Guangdong, 510630

What's nearby

  • Tianhe Stadium
    6 min walk - 0.4 miles
  • Grandview Mall
    8 min walk - 0.5 miles
  • Taikoo Hui
    8 min walk - 0.5 miles
  • OneLink Walk
    8 min walk - 0.5 miles
  • Tee Mall
    14 min walk - 0.8 miles

Getting around

  • Tianhe Sports Center Station
    7 min walk
  • Guangzhou East Railway Station
    9 min drive
  • Baiyun International Airport (CAN)
    42 min drive

Restaurants

  • 炳胜品味
    3 min walk
  • The Loft
    1 min walk
  • Jade Garden 翠園
    4 min walk
  • 新元素 | Element Fresh
    4 min walk
  • KFC 肯德基
    4 min walk

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Exterior
Fraser Suites Guangzhou
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  • Free WiFi
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  • Air conditioning
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Property amenities

Pool/Spa

  • Sauna
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (CNY 80 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Car rental
  • Car not required

Family friendly

  • Children stay free (see details)
  • Free children's club
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Stovetop
  • Toaster

Dining

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 75 for adults and CNY 37.50 for children

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: CNY 210 per night

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • LCD TV
  • Stereo

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 344 square feet of conference space
  • Business center
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Doorbell and phone notification
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • In the city center
  • Near a metro station

Things to do

  • Free children's club
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 207 units
  • 30 floors
  • Access via exterior corridors
  • Built in 2008
  • Reception hall
  • Renovated - January 2024
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 3 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 210 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 75 for adults and CNY 37.5 for children
  • Airport shuttle fee: CNY 540 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: CNY 80 per day (328 ft away)
  • Rollaway bed fee: CNY 210 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 14 to October 15
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Ascott Guangzhou have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from November 3 to April 30.

Is Ascott Guangzhou pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ascott Guangzhou?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ascott Guangzhou?

Check-out is at noon.

Does Ascott Guangzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 540 per vehicle applies.

Where is Ascott Guangzhou located?

This family-friendly Guangzhou aparthotel is located in the entertainment district, within a 10-minute walk of Tianhe Stadium and Taikoo Hui. Grandview Mall and OneLink Walk are also within 10 minutes. Tianhe Sports Center Station is 7 minutes by foot and Shipaiqiao Station is 9 minutes.

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Reviews

Ascott Guangzhou Reviews

8.6

Excellent

8.6

Cleanliness

8.8

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 52 out of 114 reviews
Rating 8 - Good. 46 out of 114 reviews
Rating 6 - Okay. 10 out of 114 reviews
Rating 4 - Poor. 3 out of 114 reviews
Rating 2 - Terrible. 3 out of 114 reviews

Reviews

Verified review

10/10 Excellent

Jean Michel Claude

Liked: Cleanliness, check-in, communication, listing accuracy
I stay here every time i am in Guangzhou..I consider the team as friends .. they helped me in all occasion , for business , visas, residency permit .. All .
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Karen Humbeline Bee Ngoh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and spacious. Service staff are all polite and professional. Opposite the apartment is a big mall.
Stayed 4 nights in May 2025
Verified review

8/10 Good

Verified traveler

Liked: Room comfort

Miscommunication got to pay breakfast fo extra pax

Upon check in was told i hv to pay breakfast for extra pax even though i booked n paid extra for all with breakfast. Toilet door spoilt, cannot be open, response was fast n they changed lock. Also fix another toilet door difficult to close. Breakfast was good but we do not want to pay breakfast everyday for extra pax due to Miscommunication between agent n hotel, location was also good. Hope to hear good news from hotel.com
Stayed 5 nights in Dec 2024
Verified review

6/10 Okay

Nina

Liked: Cleanliness, communication
The location is very convenient. But the room is old
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Good hotel in nice location

My one bedroom apartment was large. New decor, comfortable beds. My only complaint is that the floor was a little dusty.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Chin-Aik

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front desk and consignteur were great.
Stayed 4 nights in Dec 2023
Verified review

8/10 Good

Hyojin

Liked: Cleanliness, room comfort
booked 2bedroom suite. it was newly renovated. clean breakfast needs improvement.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication
The apt a bit rundown. Need to do major upgrade
Stayed 2 nights in Nov 2024
Verified review

4/10 Poor

Houston

Disliked: Cleanliness, property conditions & facilities, communication
We booked 2 rooms and 1 of the room is really smelly. Report to the front and they have the housekeeper spray some Ecolab try to clear out the smell , once they sprayed, it’s clear out but later the day smell come back, did report again and look like no one can handle or willing to exchange another room for us. Also the other room, the dryer didn’t work, a lot of wear and tears. building was old but acceptable.
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

Magdalena

Liked: Cleanliness, room comfort
Disliked: Communication
La propiedad excelente pero recepción no hablaban inglés muy difícil la comunicación
Stayed 7 nights in Oct 2023
Verified review

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities, room comfort

Not the best staff try hard

The room stunk like smoke soon as we walked in. Nothing like the photo on Hotel.com. Warn down and old looking. One advantage not to be totally negative was the location was great. Besides a good shopping centre for all Mahony brands Oh don’t get the breakfast package you better off eating from the street than what they provide
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hai・・・ここは滞在型で部屋はかなり広く良かった。キッチンもあり、6日間に二度ほど調理でゆっくり食べれました。ただ備え付けの包丁が刃があまりよくなく切れなかった。時折研いでほしい。 近くにはスーパーも有難うございます。便利でした。地下鉄の駅も二つあり便利でした。朝の食事はまあ70点かな？少しはmainの食材を変えるとbetterかと。以上です。
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Room was clean, and breakfast was great and has variety. Reception staff lacked greetings, and room air-conditioning was erratic.
Stayed 7 nights in Nov 2019
Verified review

8/10 Good

Kin Fan Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位置优越，服务热诚

第一次入住感觉唔错，房间整洁，服务热诚，本身地理位置优越，对面就系大型商场太古汇，真系餐饮娱乐购物样样都应有尽有
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

優秀なスタッフが揃っている

チェックイン、チェックアウトの手続きがスムーズ。HOTELS.COM からの予約時のリクエストを見てくれていたのは珍しい事。日本語を話すスタッフがフロントに居た。
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although e hotel is q old, but it is clean n neat. Service is good.
Stayed 3 nights in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
大きなショッピングモール太古汇も目の前にあり、その地下には地下鉄の駅があるので移動も楽です。ホテルも室内は清潔に保たれており、日本語の話せるスタッフもいます。
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious apartment. Helpful and polite staff. Good location near metro and big shopping mall.
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to shopping malls. Rooms is almost like a full size apartment
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Location is central. The staff are warm and friendly. Huge shopping mall next to it. Plenty of eating places nearby.
Stayed 4 nights in Nov 2018
Verified review

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
我們一行4人，可以有4位早歺卷，太好，位置於太古滙、文華洒店傍，很，已經連續入住這酒店多次，都滿意窩心的
Stayed 1 night in Nov 2018
Verified review

8/10 Good

takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
中心部に位置します。高級なアパートなので、3泊以上の滞在だと洗濯、自炊ができていい。部屋も広く落ち着く。3泊以上だとまた泊まりたいと思います。
Stayed 4 nights in Nov 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良いホテルです。

広州に行くときはいつもこのホテルです。 ２つの地下鉄線の駅に近いことと、周りにショッピングモールやその他のお店ががたくさんあり、とても便利です。
Stayed 4 nights in Nov 2018
Verified review

2/10 Terrible

Ayries Grace

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Terrible Service

Do not pay extra for third person!!! I booked a room for three, with breakfast, Ascott says that breakfast is only for two. Room was not ready when my mom arrived. To be fair the manager offered a late check out.
Stayed 2 nights in Aug 2018
Verified review

6/10 Okay

cyn

Old n tired looking

Conveniently located across taikoo Hui mall, location is pretty ok but the rooms are old and not as good as the average ascott standard.
Stayed 2 nights in Jul 2018