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Hotel San Diego

Property class: 4

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Photo gallery for Hotel San Diego

Exterior - Hotel San Diego (Guanajuato)
View from room - Hotel San Diego (Guanajuato)
Interior - Hotel San Diego (Guanajuato)
A hotel room with two beds, a desk, a chair, a TV, and a window with curtains. - Hotel San Diego (Guanajuato)
Exterior - Hotel San Diego (Guanajuato)
Located close to Alley of the Kiss, Hotel San Diego provides a terrace, a bar, and a restaurant. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar
  • Room service

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Exterior

Room

Standard Exterior

8.8 out of 10
Excellent
(31 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Interior

Room

Standard Interior

8.4 out of 10
Very good
(20 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Doble Interior

Room

Doble Interior

8.8 out of 10
Excellent
(28 reviews)
  • 10 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Penthouse

Room

Penthouse

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Family Suite

A modern hotel room with a large bed, a desk, a chair, a nightstand, and a TV.

Family Suite

8.8 out of 10
Excellent
(8 reviews)
  • 26 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

About the neighborhood

Located in Guanajuato, Hotel San Diego is in the city center. The area's natural beauty can be seen at Union Garden and El Nopal Mine, while Diego Rivera Museum and Juarez Theater are cultural highlights. Reforma Garden and Macrocenter I are also worth visiting. Visit our Guanajuato travel guide
Map
Jardin de la Union No.1, Guanajuato, GTO, 36000

What's nearby

  • Teatro Juan Carlos with palm trees and statues.
    Juarez Theater
    1 min walk - 0.0 miles
  • A colorful plaza with a fountain, potted plants, and a hotel.
    Union Garden
    1 min walk - 0.1 miles
  • A historic building with ornate architecture, a prominent staircase, and a clear blue sky with clouds.
    University of Guanajuato
    2 min walk - 0.1 miles
  • Basilica of Our Lady of Guanajuato
    3 min walk - 0.2 miles
  • Alley of the Kiss
    5 min walk - 0.3 miles

Getting around

  • Bajío Intl. Airport (BJX)
    39 min drive

Restaurants

  • Casa Valadez Anfitrión & Gourmet
    1 min walk
  • Restaurant Posada Santa Fe
    1 min walk
  • Starbucks
    1 min walk
  • Bar Tradicional Luna
    1 min walk
  • Truco 7
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 850 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: MXN 750 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: MXN 850 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is Hotel San Diego pet-friendly?

Yes, this hotel allows pets (limit 1 total).

How much is parking?

Limited spots are available. There is free parking nearby.

What time is check-in at Hotel San Diego?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel San Diego?

Check-out is at noon.

Does Hotel San Diego provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 750 per vehicle applies.

Where is Hotel San Diego located?

Located in Zona Centro, this hotel is within a 10-minute walk of Union Garden and Alley of the Kiss. Church of San Diego and Juarez Theater are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel San Diego Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 642 out of 1023 reviews
Rating 8 - Good. 229 out of 1023 reviews
Rating 6 - Okay. 89 out of 1023 reviews
Rating 4 - Poor. 30 out of 1023 reviews
Rating 2 - Terrible. 33 out of 1023 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! It is in a perfect location - steps away from the plaza, theatre Juarez and many places to eat. Mercado Hidalgo and many museums are within walking distance as well. The staff were all very friendly and helpful. Everything was very clean and well taken care of. Highly recommend! I will definitely stay here again.
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at Hotel San Diego, it was close to everything. Room was clean and spacious, very colonial. Staff was great, very attentive. Balcony view of city was great! Will definitely stay here again! Can’t wait to visit again.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. there for two nights. Excellent service.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
If you have only a short time to visit Guanajuato this is the perfect hotel. Located right on the Jardin next to the teatro. It is very centrally located making it easy to get everywhere with out walking great distances. The bed was very comfortable and the staff was helpful. This is an older historic hotel and the rooms could use an update but all in all very comfortable and I would definitely stay there again.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the hotel is centrally located and one steps out of the hotel into the jardin, Teatro Juarez, assorted restaurants and shops.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great balcony view to the plaza, good staff, My only concern was the air conditioning. The Italian restaurant Magnifico.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Corner balcony room overlooking the garden is the best.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is centrally located near the cities main attractions and activities.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very nice stuff, excellent location, highly recommended
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff, great location.
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean and staff very friendly.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location. Easy to check in
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean! Everything is within walking distance! Had a great stay.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything , amazing location. The hotel was very nice the room could be better .
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very attentive, our room was clean and was kept clean by housekeeping every day. Our room was 4th floor balcony overlooking the garden… awesome view!! Highly recommend…..
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience. Staff was friendly and helpful. Location was amazing, noisy at night but that’s to be expected when you’re in the main plaza. Excellent stay!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony windows give a nice breeze but no air conditioning. Staff was super nice and brought us two portable fans.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony view was amazing
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel was ideal being in the centre of the city. The only drawback to this location is the late night, early morning reverie of the party crowd. Other than that, the stay was perfect.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This charming hotel is in the center of the town. The shopping and dining is very convenient and walking distance. The hotel staff is friendly and the property is clean and in great shape. I liked the terrace, lobby, elevator and shower the best. The only downside is there really is no parking. Everything else is excellent.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved my stay at Hotel San Diego in Guanajuato! The location couldn’t be more perfect—right in the center of the city, surrounded by great restaurants, bars, and all the main attractions. It made sightseeing so easy and convenient. The hotel itself is lovely, clean, and full of charm with a touch of old-world elegance that fits perfectly with the city’s historic vibe. The staff was friendly and helpful, and everything felt comfortable and welcoming. I would definitely stay here again next time I visit Guanajuato!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel San Diego. Although the elevators were not working, Jose was extremely kind enought to always pffer his assistance withour Luggage. The rooms were very clean and the convenience of being en el centro was amazing!! Definitely coming back!
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lost for over 2 hours because the dirección is Ron I Los in the tunnels in thil I call the front desk and tell me the address is wrong and tell me the correct address after that all is very good the location is great only correct the right address please thanks
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

Location, location, location

You are basically paying for location. Hotel is a bit run down… furniture in room is quite worn. Customer service is great and the location is perfect, if you don’t mind the noise until 1AM or so.
Stayed 4 nights in Jun 2025